Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
The nurses on 2 south were amazing. I will never forget my stay at Westside Regional. Nurses like Ms. Bernard, Josanne, Irian. The nursing aide also was very attentive to my care. Doctors like Dr Doty, Dr Weinstein, Dr Reme …
Overall, I was happy with my stay. It took a little to long from the time I arrived in the ER until I was finally given a bed (almost 3 hours) And far too many doctors who had not even read my chart visited my room after I was admitted. But other workers such as the RN’s did a very good job.
Every Nurse and Doctor was attentive and cordial. I was there for only 2 hours which is the best hospital experience. The emergency waiting room was modern and clean. …
Wow! These young ladies (nurses) and Doctors literally rolled out the red carpet for me what a great feeling, right then in there I was healed and didn’t need the surgery no more. I will never forget that treatment at least I was king for a day I will never stop thanking the whole staff from the bottom of my heart.
My mother had a knee replacement surgery at this hospital. Being that she is much older, I was very concerned about this procedure during Covid times. All my fears were laid to rest; from the nurses, doctors, and cleaning staff to the …
Medical care was great. Nurses communicated very well. Responded to my requests in a timely manner.
However, the hygiene was none existent. I didn’t see a towel or wash cloth the whole week. Not one cna offered to help me brush my teeth or bathe.
As a nurse myself, I can say that Westside hospital gave the most outstanding care I have ever seen. You should be so proud of all your staff that includes physicians, nurses, techs, dietary and all departments I had contact with. All went …
Once we arrived at the hospital everything was great, very organized and professional. During our waiting time at the lobby very nice caring people and after going to pre-op what can I say it was amazing the staff very pleasant, after I was …
Today was my first time here. And everything went smooth. This has been the cleanest ER that I’ve seen* My vitals were taken less than 5 minutes after arrival and I was called inside in less than 10-15 minutes. The ER doctor (Parkolap) and my nurse (KS) were very attentive and courteous. Thank you! (Valery)
Came in with a dislocated shoulder and left with a smile. Dr. Gimble aka Zack Morris was cool and super helpful. The two nurses Ashley and Jamie were epic. As well as the whole staff that morning. Everyone was very warm, welcoming, honest, and comforting. And this is all taking place at 2/3 am. You guys are the real MVP’s…Ong
The reason for my number four is that so many things happened that I totally didn’t expect. After my surgery, I spent the entire day in the recovery room the best thing about the recovery room was Jessica my nurse she was Above & Beyond all …
Hi. I really appreciated the kindness and understanding of my illness, (surgery). All whom I came into contact with were very professional. When I was in need of something, there was no long waiting. Clean surroundings. Any questions …
I take back My review they are a bad hospital the staff in the five floor are so nasty my dad did not have covid and know he dose and they are Discharging him so the put my family at risk do not come over to this hospital they will give you covid 😤😡 …
My experience with Westside was great. I was greeted immediately and I barely had a chance to sit down in the waiting room before I was called into the nurses office for the initial workup. Even though my problem was not life threatening or …
I wish I could give 0 stars. Went with chest pains and explained to them that I have CHF (Chronic Heart Failure). It took at least an hour for them to even come and ask me my name. Then, there were no beds. Did my ekg and xray in the …
The check in process is horrable. I lost my 730AM appointment because the receptionest refused to look for my CT order from the doctor. She said that I needed to bring it with me. I was never told to bring the order when I called the …
I came to this hospital b/c my surgeon moved there. I had surgery and was very happy with the care in the pre/intra/post surgical and as an RN myself, I can tell you that RNs were phenomenally experienced and professional. The admission …
My daughter is at this hospital. She went in with numbness on her face. Blood was drawn ekg and CT scan were done, everything came back fine. The nurse said they still didn’t know what was wrong so going to do a MRI to see if maybe bells …
WOW! I came to this hospital with my husband, and from the moment we arrived the staff was so nice and understood my concern. They took us right back to be seen by the dr. and the dr. spent a lot of time with us explaining all of the tests …
Wow what a wonderful experience I had during my surgery at Westside Regional!!! Registration was a breeze fast and friendly. I never had surgery before needless to say I was scared and worried.but I felt the love and care from the staff. …
My doctors and attendees were great as well as all of the support staff. They made a difficult time bearable. Thank you very much for all of your help. I highly recommend Westside Hospital, this is where I’ll go should the need rise.
I had friend who came in the emergency department about a month ago. She spent a few days in the hospital and was discharged with instructions to schedule a TAVR . When she called the surgery was scheduled for about a month later. One week …
This hospital is very unprofessional and the staff are rude. My husband is currently hospitalized in ICU and no on has yet to call me to give an update but has released medical information about him to friends/associates, which is a …
Every person I came in contact with during my procedure on May 9th was incredibly professional and kind. From the front desk entrance area, pre-op, the EP lab and PACU, the care was excellent. I had the pleasure of having the nurses in …
The staff went out of their way to make this a positive experience. Staff asked for feedback at all levels of the process. Pleasantly surprised. As a physician I would not hesitate to give a glowing recommendation to any of my patients about Westside and the level of care provided.
i felt safe due to the Covid protocols. I was welcomed inside while my husband had to wait in the car. I was told I would get a tablet to sign in. But that didn’t happen until I was trying to check out. The person registering me remotely …
I live in Lauderhill and went to this hospital because of the reviews I read on 4/19 … I had blood in my urine and constantly told them that …they check everything but that this place was a joke … I left AMA and the security guard was use to upset patients he referred me to Broward General … I want to Thank him!
Very professional and courteous and the nurses and doctors and staff were very informative and were consistent with my health care concerns and well being, even when I was discharged the nurse navigator spoke with me a couple of times to …
The dramatic improvement in care provided to the patient was so greatly appreciated. We remember when the hospital was not part of the HCA group and the level of care from s as lol the nurses and staff was so welcome and appreciated. Thank you for being there for my wife.
In 2014 my mother was having very bad chest pains. Her ade called me into the room and we pressed her button they gave her for emergency. They came that got her. A case worker at West side general called me and said you can pick up your …
I recently had a visit to the ER on the 9th, the staff on this day were very dismissive and were able to provide little to no care. the most they could do for me was run blood work and give me a single pill. when I sat in the chair to have …
My mom was there for almost a week and received 5 star service. The doctor’s and staff were superb until the last day. The case manager from the 5th floor (Michael) made a huge mistake in regards to my mom’s discharge information which …
Used to be a great hospital. Not anymore. It’s become such a waste of time and money unfortunately. The Nurse Practitioner that saw us, spent no more than 5 minutes with us and that was as close to seeing a doctor as we got. We were there …
I recently had a same day (out patient) surgical procedure and as I have shared with friends, the experience I had with the entire staff of everyone who had anything to do with my case was off the charts great. They were professional, …
On 4/26/21 – First time at this hospital. Husband scheduled for outpatient surgery. We arrived 11:45 before the scheduled time. Main Entrance- guard advised to write down the name. At 12:30, we approach the front desk and advised we have …
I went to Westside Regional Medical Center for outpatient surgery. Everything from the pre-registration process through the actual surgery and discharge went very smoothly. All those I encountered at the medical center were very …
Horrible experience. My dad is deaf and uses ASL to communicate. He’s 80 and broke his hip. I’m a nationally certified interpreter and work in the hospitals all over Broward with deaf patients. The charge nurse was so rude and wouldn’t even …
This review is for the neurologist who treated me during my stay at westside regional medical center. There was a lack of competent physical or neurological assessment performed when I was admitted into the hospital. Difficulty reaching the …
Bravo to Westside Regional for their level of care!….It was a seamless process; from check in, prep area, to the nurses/surgical staff, anesthesia team and surgeons. They kept me comfortable and informed with care and compassion. I can’t say enough great things about this hospital. Definitely recommend.
Poor communication. When information is shared, good chance it’s in accurate. Ignoring patients requests and excuses abound. STAY AWAY.
I’ve done my part.
The staff is very nice and that’s the only reason why they get two stars. My one and most important issue with this place is that they DO NOT have surgeries on weekends. Do not get sick over the weekend if you want to go here. It’s …
This is my 2nd visit to this ER in a few years and my experience was the same. You’re greeted with respect. It’s super clean, the wait is short, the staff is friendly and efficient. They take excellent care of you. When you’re in an ER …
The nurses don’t do anything. They are all rude and management doesn’t do anything. Never take good care of patients. When there is an emergency they take forever to go to the patient and do something.
I sent my daughter and my 3 grandkids to the ER. They were attended to as soon as they can. Really made them comfortable . Natalie,Enrique and ER Dr parlakov ? Were great. Glad they are ok. Don’t have to be admitted . But it is one of …
I was very impressed with the level of care, especially while in the ICU. The nurses were top notch, very friendly and caring. The doctors were terrific and visited with me every day during my 8 day stay. My life was saved by a nurse (I …
The front desk staff are extremely caring, as well as the doctor’s, nurses and the techs, pretty impressive, thank you for taking care of my ankle sprain.
After many hospital visits here I would like to say thank you to an incredible
Staff , professional nurses and drs. All of my experiences have been with excellent outcomes. Grateful to my Drs which are affiliated with this hospital as well. I’m blessed with great medical care. Thank you to all
The nurse and assistant were excellent!!! Charisma and Stacy Ann!! They’re the best we’ve ever had at any hospital!!! 4th floor They know how to talk to the patient and family. Thank you ladies! My dad at 97 years old said you were fantastic too!!!!!!!!
I was there for a doble mastectomy and everyone was compassion, caring and loving. The nurses was concern about my pain. The doctors also, they come to my room and explaing what expect after my surgery. My experience was awesome, and let me tell you about the food.. Deliciuos.. Thanks everyone.
I had a short visit to the ER. The Dr was new to me as was the nurse. I explained to them a condition i have. Mast Cell Activation Syndrome. One breath of any kind of fragrance and my lungs swell shut in under 5 minutes. I carry 4 epi …
Be aware of how billing is done. The hospital outsources everything but the actual building charges. It is a nightmare.
One of the companies EKG & Echo Readers Inc. Only sends out 1 statement. There is no second warning about the balance due then just dented the account to collections.
Nurse Adrine at the Westside Regional ER hospital left such a long-lasting impression on both my mom and myself. Not only did she do her job professionally but with the utmost care. It is abundantly clear she loves what she does and is the …
It was horrible, while the pain stopped I received too much of a medication and had a severe reaction to it. I didn’t feel any sense of privacy while I waited for treatment and communication with staff. Will never revisit.
I went in to emergency and the staff was professional and kind. They triage the cases very well. I was in fear of having a blood clot and they were quick to get me checked, and the emergency room was pretty busy. The doctor came out …
The care at this facility is amazing… from the front security officer to the admitting person to the pre/post surgery nurses to the anesthesiologists. I had amazing care and recovery from everyone here! I would recommend this location to everyone.
My experience at Westside hospital was a very good one. I tell everyone, family members and friends that I had the best team on my floor. The people I met were all professional, and also gave you a sense of caring, which we need when we are not well.
Had emergency surgery last week, the ER, surgical services and PCU staff were, without a doubt, the most compassionate, caring group of healthcare professionals. They made me feel safe and most importantly, managed my pain so that I could …
I HAVE NEVER HAD A WORST EXPERIENCE!!!!! The nurses were fine, the administration was SO DISORGANIZED!!!!!!!!!!NOBODY knew what was going on! LIZ GASEW (SP?) was the absolute worse! BOSSY, RUDE, CONDESCENDING, UNORGANIZED, UNAVAILABLE, …
Security personal on this hospital is beyond sub normal. Only one visitors per room. If there is one visitor already at the room and no way to contact this person will no provide a solution. This is a very stupid solution when the hospital …
I can’t say enough good things about Westside Regional and their staff (especially the nurses). I spent a few days there in August and was treated so kind and the care is phenomenal. Highly recommended if a hospital stay (or any other …
Checking in and out was slow, possibly due to the recent rise in Covid, however the service I received from nurses, doctors and other staff was excellent. The food was better than other hospitals I’ve been in and my overall experience was exceptional.
I would say that overall everyone was incredibly nice, helpful and kind. I do have one area that I found very upsetting though. I was admitted with extreme dizziness, numbness in my lips and nausea. I then developed into visual …
As my nurse was amazing I can without saying that but as a physician myself I would think another physician would treat just a human being nicely and not rude and assume. Dr.Meta is not very friendly and a lot of the staff backed it up. I …
I found the medical staff there pleasant and empathetic. We didn’t see many docs but with the new protocols the nurses upload info and docs can respond in real-time. It’s just that doc-patient relationship does need attention. Overall – clean, sterile and safe. I would highly recommend this hospital.
My experience was much better than I expected. I arrived to the ER with Chess pain and was admitted immediately. They did all the tests needed and I stayed there overnight. The nurses and the doctors were extremely attentive and professional. Thank you Westside Regional!
i hate this hospital i felt very miserable there the nurses have no clue what there doing and i always had to ask them for an update on my health consistently because no one would come in my room and let me know anything
My personal experience was good everyone was very fast paced so the waiting room was not horrible. I will say though a woman ran in with her arm sliced all the way open and security kept trying to tell her if she doesn’t sign in she …
The staff was great I was seeing right away. However the conditions of the rooms were the worse I have seeing. 1st room there was a water leak from ceiling, Bathrooms were extremely dirty and needed to be clean & sanitized. The 2nd room …
I had a ablation procedure and all the staff was amazing, except a nurse who was fighting with a RN named Mark (a RN in the cardio department, short salt and pepper hair – He was so sweet along with my main nurse). I recognized her because …
I had to have emergency surgery while on vacation and was taken to Westside Regional. The hospital was very clean, nursing staff was amazing, and a special shout out to the OR staff and the CRNAs. Everyone explained the process and made me …
Westside provides an amazing patient experience. The doctors, nurses, and staff are so skilled and kind, and the bedside manner is simply unmatched. The hospital campus is clean and easy to navigate, communication to family is clear, and next steps are outlined and organized. Westside and it’s team are top-notch.
Treated promptly in ER. HOWEVER at no time, did they care about what medications I was taking. I offered the info and was told… not now. Tests were done promptly, except X-ray tech was not happy. Blew contrast dye all down my arm, …
I can’t say enough good things about my experience with this hospital during an emergency. I went in for stomach pain. I almost didn’t go because I was afraid I’d be told it was just bad gas. Lol! Security guard met me at the front door and …
Had a five star experience getting my MRI at westside regional. Beginning with janesksa in patient access the day prior to my MRI. She knew i was having issues with preapproval and by the time i arrived the next morning she had worked out …
Recently my best friends’ relative was admitted to your facility and I was in shock with what I saw. I’m a registered nurse and I’m utterly ashamed of the nurses you have on staff, regardless if they’re agency nurses they are still a …
Post op nurse was rude and inconsiderate
I was very vulnerable after my procedure and I was not treated like a human
They were not very professional and I hope I never see them again
I had an awful experience here. Not the first but the last time I will ever step foot in this establishment. I went in for an awful headache and fever. They tested me and everything came back normal, and negative.I was given antibiotics …
I recently spent two nights at Westside Regional Hospital recovering from my surgery. I received excellent care from everyone I encountered, especially from my doctor (Dr. Daniel Ead M.D) and floor nurses, who were kind, organized, and …
I honestly don’t know how this hospital has 4 stars. I came to the ER with a fever and an asthma attack. They left me in the lobby the entire time didn’t treat anything. Told me they didn’t have beds yet they took in an old lady that seemed …
My father was admitted to Westside Regional this past Sunday with pneumonia. Being the fact that I currently reside in Michigan and I am unable to be there with him during this uncertain time, I can only trust that the staff would provide …
Everyone was so nice. I was in excruciating pain from what I believed was a kidney stone and was taken care of immediately. Especially the doctors who listened to my concerns and my nurse Tania. Tania actually went the extra mile and …
Great customer service. Everyone here treats you as they would treat their family. Staff members greet you with a smile and ask if you need anything. The hospital is very clean and you can tell that everyone strives to make sure you have the best possible experience.
Er was not fun, however I was well taken care of by a great staff.moved to a room, I was impressed by the nursing staff and everyone who worked hard to make my life easier, from the charge nurses I met, to the nurses who cared for me to …
I totally enjoyed my stay at Westside Regional. I was treat like a King. The hospitality was top notch. And the food was simply amazing. I will any and everyone about visit to Westside Regional. I loved it! Nurses and Doctors were very informative and had great compassion towards me. Thank you so much for taking such great care me.
I had a procedure yesterday at Westside Regional Medical Center and it was a really good experience. I went for a drive-thru COVID test a day before and they explain to me all about the prep for procedure. When I arrived the day of the …
The nurses are butchers.its not the operation you have to worry about it’s the after care by the nurses in the ICU. They are horrible.they stuck me so many times in one place my hand is numb now . have the time they can’t even find the vein …
Today was one of the scariest moment. I had a bad allergic reaction and I got to the ER @ 1:20pm. The triage nurse (can’t remember his name) was extremely dismissive. Saying if you can talk you are good. No sense of urgency. I was in the …
Excellent service, customer care, cleanliness, professionalism of doctors and nurses, everting perfect, the hospital is never something you wish to someone but if you need this is the one
On my journey from Jacksonville to Fort lauderdale at 10pm, they were my angle in my time of need. With all gratitude, I must say thanks, and keep up the good work.
The the morning shift on 6/15/22 doctor, nurses and staff were very kind and the visit did not take long at all to get all test done. This ER deserve a good lump sum of funds to expand and modernize some more!
Why visit at the hospital was absolutely Nice everyone was so considerate so helpful so pleasant no one was rude doctors and staff was very professional I wouldn’t go to any other hospital but Westside regional Hospital in Fort Lauderdale on W. Broward Boulevard the doctors were magnificent
I was in the radiology department getting a interventional radiology procedure done on the 11/4/22. And I was so nervous and anxious, the staff and the nurse/ doctors was super nice, helpful. Thank you
I had an excellent experience recently at HCA Florida Westside. When I arrived the front desk was friendly and I was escorted to the stress test lab promptly. The staff in the lab was professional and pleasant to be with. They explained everything and made me feel relaxed and in good hands.
I was overly impressed by the high standards of care I received the nurses was great kind and professional doctors professional and informative I was blessed with the best health care I have ever received and will recommend you guys to all my family and friends god blessed you all thanks a million for taking care of me
My husband was the patient. His words:. “Excellent service from doctors and nurses. They were totally caring and I was confident in their commitment to my recovery. “
This is a dirty glorified md now. I was ignored for hours. The triage was rude and room dirty. Doctor and intern rude. Cat scan man wa nice but the machine was not dirty but filthy from years of accumulation of filth. MD Westside. I wish I had never come here.
Excellent staff, fast attention, informed all the time, I will not forget the security guard, he provided me with a blanket.
They have compassion.
Thank you Dr. Matthew Slane.
I am disappointed to know I went to a hospital for treatment because I am and still having severe lower back pain I was treated in a chair not a bed and stayed in the lobby the whole time and was discharged from the lobby. I left the …
The attention I received was excellent. My nurse namely ESTER was very caring and attentive .she made a great difference and goes the extra mild at all times.
This was the visit that saved my life with a complete Thyroidectomy due to Papillary Carcenoma. Thank you to the Doctors and Staff for your excellent care. If I ever need surgery again it will be at HCA Florida Westside.
Outstanding all around from ER to admittance. I was in for 2 prostrate surgeries, open heart surgery, coving, and fractured ankle this year. Great service each time. Highly reccomend.
You guys are simply awesome, from the moment you come to check in to the nurses, kitchen staff and all of you. I’ll like to thank Joe and Silban, they were so kind that I really fall short on my words.
Great hospital
the patient care is simply extraordinary from the registration to the medical discharge; the nursing staff very professional attentive, compassionate and helpful always willing to help I recommend them 100% they are excellent 5 stars !!!!
Late Friday night visit to ER with new case of cellulitis. Patient could barely walk with use of cane/walker, due to badly swollen, red calf. Sonongram done to insure no blood clots. No bloodwork done at ER. No IV antibiotics done at ER. No …
This is the worst hospital ever. Went in with chest pains. Crying. They sat me and triage for 50 minutes without coming to get me for a room. I ended up leaving and going to Cleveland clinic where they took me in right away.
I have been in Ft. Lauderdale since 1978 and have used your hospital for 43 years. My mother just passed away on July 15, 2022 at 8:30 am. And all the nurses and doctors took great care of my Mom. Thank you
Unfortunately,, this time not so good in the ER. I was told by the rehab that my partner was sent to Westside. I arrived there to find an 83 year old man with his feet up to his mid calves hanging off the bed and a thin sheet over …
My experience at westside hospital was a great one. I went in for physical therapy for a pelvic floor disorder and met Danielle Marie. To say she is incredible or helped me is a complete understatement. She was knowledgeable and made me …
The nursing staff were absolutely amazing, but aside from that my experience was not good. I was admitted into a room that had dirty, wet sheets which I found out after I sat in the bed. My IV was blown out during my CT scan and all the …
From my visit to the Emergency Room to my admittance into the hospital, my experience was very warm and welcoming. Nurse Marcia and the team of nurses and medical staff who looked after me were very attentive, encouraging and even had a …
The staff at Westside Regional Hospital from entry to exit were exceptional in customer service. I was pleased with their communication with me. They introduced themselves and always provide you with information as to what they were going …
Very disappointed in the care given to my elderly mother. I had a hard time getting consistent info on her condition. Never heard from a doctor. With a few exceptions the nursing staff was rude and unsympathetic. Maybe they are …
My name is Darrell. I’ve been a patient West side regional several times. I’m currently in the PCU unit. My experience here has been excellent. The staff accepts you as family. Everyone is always in good spirits and is willing to do …
I would give 0 stars if that was possible. I am grateful it is not the hospital I would be taken to in an emergency because of where I live. The saying out in the community is “It’s like the roach motel, once you go in you will never come …
My experience at the Westside Hospital was amazing. From the moment I walked in for my surgery until the moment I left, the entire staff involved with my surgery was on point. Everyone was nice and made me feel at ease. Even the nurse that …
It’s a good thing I did not have to make a bowel movement in the room I was assigned to. Just before being discharged I discovered the toilet seat was not even attached to the toilet. That would have been a nightmare. Also a member of …
Stayed for 24+hrs. Nurses were attentive and responsive. Thank you! Room was super cold for me and someone was always coming in and waking me up. Lights were very bright and shined in my eyes. Recommend coordinating care.
My visit to the ED was very warm and welcoming. The team who attended to me was awesome and very caring. Mario who drew my blood was very patient. John was very understanding. My nurse Kristin was very nice. My MD was also very nice. Westside Emergency is the best choice for your complete care!!
Everyone I dealt with was very Pleasant and Professional. I had an out patient procedure on my shoulder, the check in was fast, pre-op was very nice all the staff members put me at ease and Post-op was also quick and efficient, I was given …
What they did well: Excellent surgical staff. Post-surgery hospital rooms set up for 1 person per. The 3rd floor day shift nurses were very attentive. Food was surprisingly not too bad. Improvements needed: They could have brought in …
After spending two nights and three days at Westside, I was surprised at how good this hospital is. The entire staff was attentive, friendly and caring. If I needed anything, from pain killer to company for a walk down the hall, a nurse responded quickly to my call. I was particularly impressed with nurses Marjorie, Betty and Jenny.
My experience at Westside Regional Medical Center was a really good one. A few days before my procedure I got my Covid test done while still in my car in the front of the facility and got my results online a day later.. From the moment I …
My outpatient experience this time at Westside Regional could have been better. My experience in the procedure room was excellent. However, in the recovery room, there were only two nurses, one of whom was away at times. They sometimes …
Wonderful experience from the check in on. All the staff I encountered were kind, courteous, helpful, educational and showed genuine concern for my welfare.
The nurses venise and kelly , Trecy and jame 4 floor in the hospital are excellents very good and nice , smart and they were wonderfully well with their patient including me , I have very good experience with Mercedes she works …
The staff were pleasant and friendly. The wait time was short. I was educated about the procedure prior, to my exam in a manner that was simple and precise.
Whenever a nurse was called for meds u don’t get them until a hr later if u take meds daily and your admitted in the hospital those meds should be giving to but they don’t I went four days with no blood pressure meds most hospitals don’t …
On Tuesday, 11-08-22, I was rushed in ER Truck to Westside Hospital. I had lost plenty of blood and Anemia. I was treated like family while at Westside Hospital ER. Everyone was Patient, Courtesy, and answered all my questions. I must clap for Exceptional Customer Service👏👏👏. …
I came here from Urgent care for a CT Scan because they couldn’t do it at Urgent care. Lord why😡 very unorganized here they gave me a EKG for what I don’t know. The hospital dirty and nasty. The nurse asked me for urine and I gave it to …
Had two appointments in the pulmonology department. They changed the time on one and never informed their staff of other one and became a BIG mess. Staff was courteous, though.
This is my first time seeking medical attention abroad, it was truly a delightful , and warm hospitality atmosphere, the doctors, and his other attendants were polite and professional, they examined me thoroughly, took tests, and …
Pre-registration at home significantly cut time in admissions upon arrival. There were still a few questions to be answered.
The x-ray tech, Daisy, was very timely and efficient.
Caring staff on the first floor, special shout out to Angeline Lauret and Nicole charge nurses on the first floor. You took such good care of my husband. Stanley, love you all you are amazing!
I walked in and did not wait very long for my special blood test. Everyone was friendly and the service was great. I’ll be going back when I need any type of medical procedure.
it was bad, i had to keep on giving my insurance information over and over again. and sometimes they forget to bill the insurance instead they bill me. they have lil patient, very lil almost none. they bill the insurance 150,000 and then act as if am a alien from heaven.
Excellent!!!! From registering in in entrance, to the cardiology staff and doctors doing the procedure, I couldn’t have asked for a kinder and more professional group to take care of me from front desk to …
My mother was a patient in the PCU unit and she received outstanding care . The entire team was amazing. Her hero was Corina Corpas that saved her from being intubated . She was urgent in the care she delivered and communication with the …
I was greeted promptly, escorted to radiology where I was to have an MRI. It went smoothly, all attendants were pleasant and informative. I would recommend highly.
I couldn’t be happier. First class care all the way from the entire staff. I was also impressed with the speed I got checked in and admitted through the ER. Thank you for a good experience at a bad time.
Absolutely best experience I went in with some major wax buildup, and I’m the stubborn type that always wants to make sure I just get the things done but they were definitely concerned about my safety and well-being ahead of anything else and I greatly appreciate that!!
There was a tiny bag of some sort of drug on the bathroom floor of the waiting room (ER). I had to get up and tell someone I was in pain to be told, I was called in while I was in the restroom. They sat me in a room with curtains separating …
I will say that my stay was okay due to the fact that there is staffing shortages nation wide. The male nurse that attended to me was attentive and compassionate.
As a whole the hospital is very caring. All the staff were kind and very compassionate to the patients. I would definitely recommend this facility to others
My husband had surgery at Westside. The entire staff has been wonderful from pre op to his stay in the hospital he was treated like a VIP. We are very gratelful & highly reccommend HCA Florida Westside Hospital.
Was rushed here in an ambulance. Ended up having an emergency c-section. Everyone was empathetic, nice and communicated well from start to finish. Place was clean and food wasn’t bad for “hospital food”
THE DOCTORS THAT I SAW WERE VERY PROFFESSIONAL.
I was a patient in 1997, 1998
And many times after. I lived in Plantation at the time. I felt I got the best …
Staff is wonderful. Ellen Martin is outstanding. She went way beyond the call of duty to make sure that we were taken care of while we were here. She constantly checked up on us.
As soon as I got to the emergency room, everyone was very nice, Dr came right away, they admite me, got to the room, nice room big, the bathroom not as clean, the personal at the scan and the stress test nice, overall personal nice.Drs very concern for my health.
Literally the most unprofessional people I have ever spoken to within the healthcare industry. I just called this hospital at 2AM for an emergency to make sure that there was an Ear/Nose/Threat doctor on site. The woman on the phone was so …
One of the most gratifying experiences we have had at any hospital. My wife Paula was the patient and she cannot stop raving at the level of care from all staff that participated in handling her procedure
The nursing staff genuinely does not care about the health and comfort of the patients. The doctors are absent. This is the worst patient care I have ever imagined anywhere. I was ignored and neglected during my stay.
The cardiac unit , fifth floor staff and doctors were super helpful, kind and very attentive to my dad. The staff answered all our questions and were very patient with my dad and us, the caregivers. We would definitely return to this hospital in the future.
TERRIBLE, would never again. Brought my mother here, she was in terrible distress, even on the floor and the staff was very unatentive, and did little to help. Without having to disclose medical details of my mother, she was given pain …
I waited for 2 hours in the lobby before I was called for my pulmonary function test. The test was done in a professional manner and MariaChristina was very nice but I had to speak to three people to ask about the wait. No one knew anything. They also did not do a test that my dr had ordered. It was a bad experience.
Doctor Alexander Poisik and all the nurses were great, I’ll give them 10 stars if I could. My complaint is with the registration and billing individuals, I was told that day in person 01/23/2023 and the day before 01/22/2023 by phone, that …
If this was 1920’s I would be healed already. However this is the 21st century and technology is their sound reasoning & reason for diagnosis not the voice and symptoms of their patients “the people”. I felt treated as number and not a …
I was admitted three times.Dr. Zeizoun wanted me in a physical therapy rehap but I refused. I shouldn’t have. Sure enough, it started back…all symptoms…immediately. …
I would like to leave an update on my review that I left yesterday. I removed that bad review because i was highly impressed with the fact that the head of security, Andre, came to personally see me and hear my side of the story. He was …
Got started Admisions process easily but then not adequate timing while only waiting for bloodwork results. Spoke to Dr after 3 hours & he was going to discharge me. He got called to an emergency & forgot to do my discharge & I had to sit …
My dad had a procedure at Westside along with all of his pre procedure testing. Everything went smoothly and the team was incredible. Everyone we encountered was pleasant, kind, professional and so willing to help. Thank you to the amazing healthcare professionals at Westside for taking such great care of my dad.
Worst Experience ever. Please stay away from this hospital the Case worker Sucks and does not care at all for the patients health… I was there 4 Days and I had One GREAT awesome nurse Name (RACHAEL) she worked on second floor South East… …
The services that I received from Westside Hospital during my short stay was excellent.
All the staff were very friendly and ensure that I was properly informed about …
We were visiting Florida when my mom fell ill. The treatment that she received from Westside was 5 star, from the emergency room staff, to the nurses, the doctors; everyone was so attentative, so caring. …
Dr. Zachary Aaron Gimbel is by far THEE WORST physician one could EVER have!! My recent(ER) visit was the absolute WORST! Avoid him at ANY and ALL cost! Ask for another provider(unless you come after 2am… if that’s the case, just go to …
The staff at HCA Westside Regional were quick to respond too my emergency need. They prioritized my care and made me feel like I mattered. All staff on the 5th floor are just amazing. I can’t thank them enough.
Westside Regional Hospital has been nothing but great during my mother’s stay. The Transporter – Isaiah James always went out of his way to make sure my mom was comfortable. I recommend this facility to all my friends and family. Good job!
I’m so disappointed in the care given by this hospital to my mom. From the security people to some of the nurse. It’s a hit or miss with the quality of employees here. There is no quality patient care at this hospital and I can’t wait to …
First off the ER staff was amazing! But after my family member was admitted to the 3rd floor it went downhill from there. It was impossible to get updates from doctors on plan of care….it took foreverrrrr to get tests done. Fancy hospital but lacks structure.
The experience was wonderful considering I was there for a minor outpatient procedure. The staff from arrival all the way through to recovery were kind, helpful, and extremely efficient. Couldn’t ask for a better experience at a hospital.
I went to the ER on 08/10/22 with high BP (207/87) and chest pains. After several hours in the ER, my BP was over 213. I was finally admitted and was sent to a room on the 5th floor after being in the ER for approximately 6 to 7 hours. …
Horrible experience they do not respect hipaa policy will let everyone know your business in a room with like 3-6 other patients in there. The nurses will argue with you in front of other patients with no care. Both the ER doctors that seen …
Overall I had a great experience at this hospital, food was great, place is clean , I like to thank nurse Quan and nurse Evelyn that took really good care of me during my 3 days stay at this hospital, the only thing I was not happy with …
Nine hour wait in day room three days without my medication. One cup of broth and jello was all I had to eat for three days. Shower was dirty and mildew no shower curtain not used in years mildew around sink. I was taken into a room for my …
My mother had a scheduled procedure here for orthopedic surgery. I see why this is her surgeon’s preferred OR. The entire team from intake to discharge was amazing. I appreciate everyone’s dedication, care, thoughtfulness and bright …
Staff showed a lot of compassion at a time when they were crowded. Caring people made Westside look very good. Nothing is ever perfect but they were timely in getting me from ER to Surgery.
Well done.
Start big with the guard, check in register the ekg person the doctor my nurse were absolutely amazing. I’ve literally never been to an er in my 58 years of my life. First time. I was afraid but they were awesome. Don’t want to go back …
I was in the hospital for a colonoscopy. The entire staff were very professional, friendly, and provided assistance. The process and procedure rom the admitting process to the discharge was efficient and seamless. At no time did I feel unable to ask questions or not given clear instructions. Thank you for your excellent care.
This is the first time in a hospital that I actually enjoyed my time there having an operation. I found that every one I interacted with was extremely nice and jovial. But even more than that the hospital staff were very happy with what …
I visit the ER on 1-24-23 I got there about 9:30 and did not leave until 2:30 am the next morning. I was feeling so bad. They tell me everything came back fine. Now it the next day I still feel terrible so I go on to the patient portal and …
I was well taken care of by ALL members of the medical team especially the nurses, and every member of staff were respectful, encouraging, welcoming and attentive during my stay. I had done a surgery and the whole team made the process run so smoothly🙏🏽 …
Worst hospital now, I know the hospitals are short staffed but I should’ve went with my first mind to go to another hospital but I was in really bad pain and this hospital was close, I heard so many bad things about this hospital since the …
Everything went smoothly as far as the surgery. Made me feel very at ease and reduced my anxiety about the procedure. One snag was that I wasn’t told that with even limited anesthesia I was not allowed to drive or use any kind of …
Unfortunately, I took my daughter here when she was running a high grade fever for a long period of time, and it was 2:00 am that I brought her in. There was only one other person and their spouse in the waiting area. It took them about 15 …
My mother was admitted for a massive heart attack and thankfully released. 2 days later she went into congestive heart failure. She was at my house so I didn’t call 911 as they would have taken her to a different hospital. I rushed her …
I am writing on behalf of my husband, Mr. Stanley A Rolle, who was a patient there for six to seven days. In a few words, both he and I are very pleased with the overall quality care at Westside Hospital. Indeed, we will spread the news …
It is dirty, many staff are ineffective, and patient care is not a priority. If my memory serves me, it took 7 pokes to get blood, and the line they used to draw the blood was later used for IV fluids, but they dislodged the line from her …
My stay at the hospital was very good. I was very comfortable and was treated very well. I have nothing but positive things to say about the staff Physicians. I am always honored by the way I am treated at this facility.
Room was amazing, clean and large. Happy there was no roommates.Every nurse was attentive, pleasant and a pleasure. I didn’t want for anything. They took very good care of me. High marks foryour hospital
I can’t recommend any treatments post operative from the hospital!!!!. So many care team members visit you but when you request any care you cannot get!. For example I asked for pain medication at 7 AM, I got the medication at 10.35 …
Denise was sweet! It was quick and didn’t take long. I was texting my cousin (nurse) at 7:54am where I was headed to. By 8:13am they had a diagnosis. It was the luck of the day…because I have gone there before and it was so busy I had to walk out and take my kids to a pediatric hospital.
My initial visit was concerning my sister-in-law at the Plantation ER which is affiliated with the Westside hospital. The triage nurse at the ER was horrible to us. I live in Texas and my sister-in-law lives in Sunrise. She called me a …
I went to the hospital for a open wound. Needed to know if it was infected. They started an IV with antibiotics and that went just fine, they did lab tests. They started the second IV and somehow the needle came out of my vein. I kept …
I could not brag enough about this place!! Naturally, going to the hospital creates a lot of nerve and anxiety, however i was so extremely impressed with the hospital staff, the cleanliness, the friendliness, the attention to detail. …
STAY AWAY FROM THIS HOSPITAL! ESPECIALLY IF YOU ARE ELDERLY!!! My elderly father went in and never came out! They kill the elderly here!! My father, at 98yo, was living independently and had no serious health issues until he came here. He …
This is a nice and clean hospital but also a ghost town!!! Emergency department was a joke. Had to wait 8 hours or even more to be moved to a room. Then no one from the department wanted to take it serious that I was smelling a foul smell …
Was diagnosed with the problem immediately & was wheeled into surgery right away. The after-surgery care was amazing. The nurses at Westside were right there to make sure I was comfortable and the doctors were truly responsive. Couldn’t think of a better place to be in my emergency situation.
The hospital upgrades do not speak to the staff in the ER. I stopped by for a visit against my better judgment…should have followed my gut. They did not pay attention to my complaint; primarily focused on past medical history and tried to …
I’ve met some of the most outstanding nurses in my 4 days there. They were on top of me and I felt I was good hands. I had a plethora of scans and they staff was great with all of the testing. I felt in the loop and the nurses were able to get communication from the docs in a decent amount of time.
The emergency experience was good since I arrived almost unconscious, and the attention was quick. Dr. Herrera Rosa Maria left me a full day and did a complete evaluation, such as CT, XR, ECHO, and blood tests. When the doctor was sure that …
My experience felt like a 5 star retreat. Everyone was attentive and made sure I was comfortable and not in any pain. Made sure I was fully aware of my condition and what they was treating me for and went over and beyond.. than you
Sign in to the ER was quick and efficient. I was seen in a timely manner by the triage nurse and had an initial screening by a Nurse PA. Given my symptoms several tests were ordered and carried out quickly. Overall I was treated very well and would highly recommend HCA FLorida Westside Hospital ER to anyone needing their service.
Can not believe the rudeness I have ever experience at discharge at discharge desk. I left in tears which continued at home.
Need better communications. Assumptions made regarding me which were not true. I …
The ER here is phenomenal. The sevice was quick and efficient and attentive. However now that I’ve been admitted I’m on an island. I had to to find my nurse in the hall and ask her to give me the results of my early morning 5am blood tests. …
I would have given 5 stars if it wasn’t for the night staff. They are rude inconsiderate and lazy. I had alarms on my IV blasting beeping I call no response I go it the hallway and bring the IV in the hallway which sounds like a car alarm …
Had a horrible experience in the emergency room but once I got into a regular room on the fourth floor they were wonderful took very good care of me. All of the nurses even the doctors when they came in kept asking me how I was feeling. My experience there was excellent thank you keep up the good work
Excellent service incredible.
Dr Hagen awesome knew right away how to take care of my Achilles and my kneecap. He even found me a foot doctor and nurse staff Denise, Jamie, and Tasha treated me with so much love and respect that I feel better*
After I had Kidney Surgery to remove 2 stones and was brought back to my room and left alone. In about 2 minutes I started getting real bad pain that keep getting worse and I started screaming please help me I’m in pain and kept screaming …
I had to have surgery to have my gallbladder removed. I was in a lot of pain and I felt like the nurses and staff really didn’t care about how I felt. I was scared and in pain in a strange place feeling strange things I’ve never felt before …
Please thank Joe for me, the security guard in the ER. We are victims of Hurricane Ian in Cape Coral, FL and were staying at a hotel close to your hospital. I had to get a cast off that had been on a week too long after orthopedic surgery. …
My father’s stay was good except for two important issues. No communication between the ER and the 1st floor, which caused his back wound to get worse and no help in feeding him, which for a patient with low hemoglobin is a death wish…Food …
Ellen Martin (Dietary) is an exceptional employee! My father came in ER for a brain tumor and she took us to get his MRI done. Since then, every time she see me in the halls she stops and asks how we are doing. She is so caring, so compassionate and so understanding. You have a true asset to your Team there!
I had the best experience at this hospital on 12/15 for outpatient surgery. Judy helped me with my registration at 630am. She was so pleasant I am glad I saw her when I was leaving to say goodbye. Her smile had not changed a bit. In the …
We had an amazing experience with John our nurse in the emergency room. He made the impossible possible. The hospital was over capacity and he was able to get my sister a bed after she was in an accident. He made the experience a an amazing …
They don’t treat their patients very well, they don’t do all they can do to save someone. They leave a patient in a wet bed. They don’t start dialysis when they need to , so that the patient might have survived. …
I was hospitalized on 10-11-2022. The treatment was like a 5 star hotel. The ER Dr. was so caring and did not stop until i was admitted and taking care of. The doctor and all of the staff had so much empathy for me. If you are sick and need a caring staff please go to WestSide Regional. They care. I mean really care about the patient.
My dad has been a patient at HCA Florida Westside Hospital for the past week. I cannot say enough about the excellent care he has received. EVERY member of the staff has been kind and supportive. More importantly, they are skilled and …
I really had an awesome experience, all the staff were so wonderful and treated me so good. I received the very best care. Everyone were so great, caring, understanding, patient and professional. You will be in good hands at this hospital because everyone is outstanding. The best hospital staff I have encountered.
Waiting area of Emergency room is very efficient. Inside, where I was given an IV was dirty. There were cookie crumbs all over the counter that the nurse was working on with all the supplies for my IV and blood drawing. No one ever wiped a …
I want to commend the entire Endoscopy Team that attended me on Friday January 13, 2023. From start to finish, they put me at ease explaining each part of the process. Everyone I encountered was friendly, compassionate and professional. I …
My sister has been at Westside Regional for the past 12 days and we are grateful to the nursing staff and all the assistants that provided care 24 hours with pleasant attitudes and great willingness to help care for her. …
It was a scary visit for brain surgery but everyone was kind and helpful. My nurses and technicians were all friendly, professional and helpful. Therapy was great and made sure I got up and moved and was clear thinking. Even food service was great. My daughter said it was like a 1st class hotel experience. Highly recommend.
First I want to say I understand staffing shortages, and the emergency department is a difficult area to work. I do believe that despite the shortage that a protocol should be established for customer service. I realize that people can be …
I am speaking on behalf my husband who was hospitalized Nov.22 to Nov.25, 2022. The emergency room doctor and nurses that treated him were great. Even the security guard was very helpful. When he was transferred to a room on the night of …
The facilities are top notch, with advanced technology; impeccable renovations.
This hospital’s most important thing is its people, from the cleaners, chambermaids, nurses, doctors… everyone is there to help. …
The nurses on 2 south were amazing. I will never forget my stay at Westside Regional. Nurses like Ms. Bernard, Josanne, Irian. The nursing aide also was very attentive to my care. Doctors like Dr Doty, Dr Weinstein, Dr Reme …
Overall, I was happy with my stay. It took a little to long from the time I arrived in the ER until I was finally given a bed (almost 3 hours) And far too many doctors who had not even read my chart visited my room after I was admitted. But other workers such as the RN’s did a very good job.
Every Nurse and Doctor was attentive and cordial. I was there for only 2 hours which is the best hospital experience. The emergency waiting room was modern and clean. …
Wow! These young ladies (nurses) and Doctors literally rolled out the red carpet for me what a great feeling, right then in there I was healed and didn’t need the surgery no more. I will never forget that treatment at least I was king for a day I will never stop thanking the whole staff from the bottom of my heart.
My mother had a knee replacement surgery at this hospital. Being that she is much older, I was very concerned about this procedure during Covid times. All my fears were laid to rest; from the nurses, doctors, and cleaning staff to the …
Medical care was great. Nurses communicated very well. Responded to my requests in a timely manner.
However, the hygiene was none existent. I didn’t see a towel or wash cloth the whole week. Not one cna offered to help me brush my teeth or bathe.
As a nurse myself, I can say that Westside hospital gave the most outstanding care I have ever seen. You should be so proud of all your staff that includes physicians, nurses, techs, dietary and all departments I had contact with. All went …
I had bilateral hernia surgery last week with Dr. Brian Weinenstien and was treated in the outpatient facility. …
Once we arrived at the hospital everything was great, very organized and professional. During our waiting time at the lobby very nice caring people and after going to pre-op what can I say it was amazing the staff very pleasant, after I was …
Today was my first time here. And everything went smooth. This has been the cleanest ER that I’ve seen* My vitals were taken less than 5 minutes after arrival and I was called inside in less than 10-15 minutes. The ER doctor (Parkolap) and my nurse (KS) were very attentive and courteous. Thank you! (Valery)
Came in with a dislocated shoulder and left with a smile. Dr. Gimble aka Zack Morris was cool and super helpful. The two nurses Ashley and Jamie were epic. As well as the whole staff that morning. Everyone was very warm, welcoming, honest, and comforting. And this is all taking place at 2/3 am. You guys are the real MVP’s…Ong
The reason for my number four is that so many things happened that I totally didn’t expect. After my surgery, I spent the entire day in the recovery room the best thing about the recovery room was Jessica my nurse she was Above & Beyond all …
Hi. I really appreciated the kindness and understanding of my illness, (surgery). All whom I came into contact with were very professional. When I was in need of something, there was no long waiting. Clean surroundings. Any questions …
I take back My review they are a bad hospital the staff in the five floor are so nasty my dad did not have covid and know he dose and they are Discharging him so the put my family at risk do not come over to this hospital they will give you covid 😤😡 …
My experience with Westside was great. I was greeted immediately and I barely had a chance to sit down in the waiting room before I was called into the nurses office for the initial workup. Even though my problem was not life threatening or …
I wish I could give 0 stars. Went with chest pains and explained to them that I have CHF (Chronic Heart Failure). It took at least an hour for them to even come and ask me my name. Then, there were no beds. Did my ekg and xray in the …
The check in process is horrable. I lost my 730AM appointment because the receptionest refused to look for my CT order from the doctor. She said that I needed to bring it with me. I was never told to bring the order when I called the …
I came to this hospital b/c my surgeon moved there. I had surgery and was very happy with the care in the pre/intra/post surgical and as an RN myself, I can tell you that RNs were phenomenally experienced and professional. The admission …
My daughter is at this hospital. She went in with numbness on her face. Blood was drawn ekg and CT scan were done, everything came back fine. The nurse said they still didn’t know what was wrong so going to do a MRI to see if maybe bells …
WOW! I came to this hospital with my husband, and from the moment we arrived the staff was so nice and understood my concern. They took us right back to be seen by the dr. and the dr. spent a lot of time with us explaining all of the tests …
Wow what a wonderful experience I had during my surgery at Westside Regional!!! Registration was a breeze fast and friendly. I never had surgery before needless to say I was scared and worried.but I felt the love and care from the staff. …
My doctors and attendees were great as well as all of the support staff. They made a difficult time bearable. Thank you very much for all of your help. I highly recommend Westside Hospital, this is where I’ll go should the need rise.
I had friend who came in the emergency department about a month ago. She spent a few days in the hospital and was discharged with instructions to schedule a TAVR . When she called the surgery was scheduled for about a month later. One week …
This hospital is very unprofessional and the staff are rude. My husband is currently hospitalized in ICU and no on has yet to call me to give an update but has released medical information about him to friends/associates, which is a …
Every person I came in contact with during my procedure on May 9th was incredibly professional and kind. From the front desk entrance area, pre-op, the EP lab and PACU, the care was excellent. I had the pleasure of having the nurses in …
The staff went out of their way to make this a positive experience. Staff asked for feedback at all levels of the process. Pleasantly surprised. As a physician I would not hesitate to give a glowing recommendation to any of my patients about Westside and the level of care provided.
The doctors and nursing and all the rest of associate there doing amazing job they were all there for me throughout my painless time God blessings 🙌 …
i felt safe due to the Covid protocols. I was welcomed inside while my husband had to wait in the car. I was told I would get a tablet to sign in. But that didn’t happen until I was trying to check out. The person registering me remotely …
I live in Lauderhill and went to this hospital because of the reviews I read on 4/19 … I had blood in my urine and constantly told them that …they check everything but that this place was a joke … I left AMA and the security guard was use to upset patients he referred me to Broward General … I want to Thank him!
Very professional and courteous and the nurses and doctors and staff were very informative and were consistent with my health care concerns and well being, even when I was discharged the nurse navigator spoke with me a couple of times to …
The dramatic improvement in care provided to the patient was so greatly appreciated. We remember when the hospital was not part of the HCA group and the level of care from s as lol the nurses and staff was so welcome and appreciated. Thank you for being there for my wife.
In 2014 my mother was having very bad chest pains. Her ade called me into the room and we pressed her button they gave her for emergency. They came that got her. A case worker at West side general called me and said you can pick up your …
I recently had a visit to the ER on the 9th, the staff on this day were very dismissive and were able to provide little to no care. the most they could do for me was run blood work and give me a single pill. when I sat in the chair to have …
My mom was there for almost a week and received 5 star service. The doctor’s and staff were superb until the last day. The case manager from the 5th floor (Michael) made a huge mistake in regards to my mom’s discharge information which …
Used to be a great hospital. Not anymore. It’s become such a waste of time and money unfortunately. The Nurse Practitioner that saw us, spent no more than 5 minutes with us and that was as close to seeing a doctor as we got. We were there …
Every employee we met was very helpful and respectful. Visit was done in excellent time
I recently had a same day (out patient) surgical procedure and as I have shared with friends, the experience I had with the entire staff of everyone who had anything to do with my case was off the charts great. They were professional, …
On 4/26/21 – First time at this hospital. Husband scheduled for outpatient surgery. We arrived 11:45 before the scheduled time. Main Entrance- guard advised to write down the name. At 12:30, we approach the front desk and advised we have …
My ER nurses were friendly and super helpful, shout out to Jessica who took amazing care of me!
I went to Westside Regional Medical Center for outpatient surgery. Everything from the pre-registration process through the actual surgery and discharge went very smoothly. All those I encountered at the medical center were very …
Excellent care!!!! The appointment was on time and the hospital was super clean. The radiologist was professional and friendly.
Horrible experience. My dad is deaf and uses ASL to communicate. He’s 80 and broke his hip. I’m a nationally certified interpreter and work in the hospitals all over Broward with deaf patients. The charge nurse was so rude and wouldn’t even …
This review is for the neurologist who treated me during my stay at westside regional medical center. There was a lack of competent physical or neurological assessment performed when I was admitted into the hospital. Difficulty reaching the …
Bravo to Westside Regional for their level of care!….It was a seamless process; from check in, prep area, to the nurses/surgical staff, anesthesia team and surgeons. They kept me comfortable and informed with care and compassion. I can’t say enough great things about this hospital. Definitely recommend.
Poor communication. When information is shared, good chance it’s in accurate. Ignoring patients requests and excuses abound. STAY AWAY.
I’ve done my part.
The staff is very nice and that’s the only reason why they get two stars. My one and most important issue with this place is that they DO NOT have surgeries on weekends. Do not get sick over the weekend if you want to go here. It’s …
This is my 2nd visit to this ER in a few years and my experience was the same. You’re greeted with respect. It’s super clean, the wait is short, the staff is friendly and efficient. They take excellent care of you. When you’re in an ER …
I was taken care of by the best nurses in the hospital from emergency room to a room after being admitted….Tracy…Novia…Laura….Jamie….Shirley
The nurses don’t do anything. They are all rude and management doesn’t do anything. Never take good care of patients. When there is an emergency they take forever to go to the patient and do something.
Doctors and nursing staff are excellent, especially Dr. Herrera, hard working, very friendly and caring.
I sent my daughter and my 3 grandkids to the ER. They were attended to as soon as they can. Really made them comfortable . Natalie,Enrique and ER Dr parlakov ? Were great. Glad they are ok. Don’t have to be admitted . But it is one of …
I was very impressed with the level of care, especially while in the ICU. The nurses were top notch, very friendly and caring. The doctors were terrific and visited with me every day during my 8 day stay. My life was saved by a nurse (I …
The front desk staff are extremely caring, as well as the doctor’s, nurses and the techs, pretty impressive, thank you for taking care of my ankle sprain.
Excellent. Daisy is always awesome with the Mammogram. The ladies at the front entrance were warm and welcoming and helpful. Great job.
Everyone who attended to my care made my visit during my procedure made it a pleasant experience.
After many hospital visits here I would like to say thank you to an incredible
Staff , professional nurses and drs. All of my experiences have been with excellent outcomes. Grateful to my Drs which are affiliated with this hospital as well. I’m blessed with great medical care. Thank you to all
The nurse and assistant were excellent!!! Charisma and Stacy Ann!! They’re the best we’ve ever had at any hospital!!! 4th floor They know how to talk to the patient and family. Thank you ladies! My dad at 97 years old said you were fantastic too!!!!!!!!
I was there for a doble mastectomy and everyone was compassion, caring and loving. The nurses was concern about my pain. The doctors also, they come to my room and explaing what expect after my surgery. My experience was awesome, and let me tell you about the food.. Deliciuos.. Thanks everyone.
I had a short visit to the ER. The Dr was new to me as was the nurse. I explained to them a condition i have. Mast Cell Activation Syndrome. One breath of any kind of fragrance and my lungs swell shut in under 5 minutes. I carry 4 epi …
Be aware of how billing is done. The hospital outsources everything but the actual building charges. It is a nightmare.
One of the companies EKG & Echo Readers Inc. Only sends out 1 statement. There is no second warning about the balance due then just dented the account to collections.
Nurse Adrine at the Westside Regional ER hospital left such a long-lasting impression on both my mom and myself. Not only did she do her job professionally but with the utmost care. It is abundantly clear she loves what she does and is the …
It was horrible, while the pain stopped I received too much of a medication and had a severe reaction to it. I didn’t feel any sense of privacy while I waited for treatment and communication with staff. Will never revisit.
I went in to emergency and the staff was professional and kind. They triage the cases very well. I was in fear of having a blood clot and they were quick to get me checked, and the emergency room was pretty busy. The doctor came out …
The care at this facility is amazing… from the front security officer to the admitting person to the pre/post surgery nurses to the anesthesiologists. I had amazing care and recovery from everyone here! I would recommend this location to everyone.
My experience at Westside hospital was a very good one. I tell everyone, family members and friends that I had the best team on my floor. The people I met were all professional, and also gave you a sense of caring, which we need when we are not well.
Had emergency surgery last week, the ER, surgical services and PCU staff were, without a doubt, the most compassionate, caring group of healthcare professionals. They made me feel safe and most importantly, managed my pain so that I could …
If you value your life you will stay away. This experience was the 4th bad experience my family has had in this hospital. …
All the staff was remarkable and very helpful I could save this will be my first hospital I did not have any issue with
I HAVE NEVER HAD A WORST EXPERIENCE!!!!! The nurses were fine, the administration was SO DISORGANIZED!!!!!!!!!!NOBODY knew what was going on! LIZ GASEW (SP?) was the absolute worse! BOSSY, RUDE, CONDESCENDING, UNORGANIZED, UNAVAILABLE, …
Security personal on this hospital is beyond sub normal. Only one visitors per room. If there is one visitor already at the room and no way to contact this person will no provide a solution. This is a very stupid solution when the hospital …
I can’t say enough good things about Westside Regional and their staff (especially the nurses). I spent a few days there in August and was treated so kind and the care is phenomenal. Highly recommended if a hospital stay (or any other …
Checking in and out was slow, possibly due to the recent rise in Covid, however the service I received from nurses, doctors and other staff was excellent. The food was better than other hospitals I’ve been in and my overall experience was exceptional.
I would say that overall everyone was incredibly nice, helpful and kind. I do have one area that I found very upsetting though. I was admitted with extreme dizziness, numbness in my lips and nausea. I then developed into visual …
As my nurse was amazing I can without saying that but as a physician myself I would think another physician would treat just a human being nicely and not rude and assume. Dr.Meta is not very friendly and a lot of the staff backed it up. I …
I found the medical staff there pleasant and empathetic. We didn’t see many docs but with the new protocols the nurses upload info and docs can respond in real-time. It’s just that doc-patient relationship does need attention. Overall – clean, sterile and safe. I would highly recommend this hospital.
My experience was much better than I expected. I arrived to the ER with Chess pain and was admitted immediately. They did all the tests needed and I stayed there overnight. The nurses and the doctors were extremely attentive and professional. Thank you Westside Regional!
i hate this hospital i felt very miserable there the nurses have no clue what there doing and i always had to ask them for an update on my health consistently because no one would come in my room and let me know anything
My personal experience was good everyone was very fast paced so the waiting room was not horrible. I will say though a woman ran in with her arm sliced all the way open and security kept trying to tell her if she doesn’t sign in she …
Many on your staff are incompetent, some have a bad attitude.
You don’t keep your patients of what you are doing, in regard to their treatment. …
The staff was great I was seeing right away. However the conditions of the rooms were the worse I have seeing. 1st room there was a water leak from ceiling, Bathrooms were extremely dirty and needed to be clean & sanitized. The 2nd room …
I had a ablation procedure and all the staff was amazing, except a nurse who was fighting with a RN named Mark (a RN in the cardio department, short salt and pepper hair – He was so sweet along with my main nurse). I recognized her because …
I had to have emergency surgery while on vacation and was taken to Westside Regional. The hospital was very clean, nursing staff was amazing, and a special shout out to the OR staff and the CRNAs. Everyone explained the process and made me …
Westside provides an amazing patient experience. The doctors, nurses, and staff are so skilled and kind, and the bedside manner is simply unmatched. The hospital campus is clean and easy to navigate, communication to family is clear, and next steps are outlined and organized. Westside and it’s team are top-notch.
Treated promptly in ER. HOWEVER at no time, did they care about what medications I was taking. I offered the info and was told… not now. Tests were done promptly, except X-ray tech was not happy. Blew contrast dye all down my arm, …
I can’t say enough good things about my experience with this hospital during an emergency. I went in for stomach pain. I almost didn’t go because I was afraid I’d be told it was just bad gas. Lol! Security guard met me at the front door and …
Had a five star experience getting my MRI at westside regional. Beginning with janesksa in patient access the day prior to my MRI. She knew i was having issues with preapproval and by the time i arrived the next morning she had worked out …
Recently my best friends’ relative was admitted to your facility and I was in shock with what I saw. I’m a registered nurse and I’m utterly ashamed of the nurses you have on staff, regardless if they’re agency nurses they are still a …
Post op nurse was rude and inconsiderate
I was very vulnerable after my procedure and I was not treated like a human
They were not very professional and I hope I never see them again
I had an awful experience here. Not the first but the last time I will ever step foot in this establishment. I went in for an awful headache and fever. They tested me and everything came back normal, and negative.I was given antibiotics …
I recently spent two nights at Westside Regional Hospital recovering from my surgery. I received excellent care from everyone I encountered, especially from my doctor (Dr. Daniel Ead M.D) and floor nurses, who were kind, organized, and …
I honestly don’t know how this hospital has 4 stars. I came to the ER with a fever and an asthma attack. They left me in the lobby the entire time didn’t treat anything. Told me they didn’t have beds yet they took in an old lady that seemed …
My father was admitted to Westside Regional this past Sunday with pneumonia. Being the fact that I currently reside in Michigan and I am unable to be there with him during this uncertain time, I can only trust that the staff would provide …
Everyone was so nice. I was in excruciating pain from what I believed was a kidney stone and was taken care of immediately. Especially the doctors who listened to my concerns and my nurse Tania. Tania actually went the extra mile and …
Great customer service. Everyone here treats you as they would treat their family. Staff members greet you with a smile and ask if you need anything. The hospital is very clean and you can tell that everyone strives to make sure you have the best possible experience.
Er was not fun, however I was well taken care of by a great staff.moved to a room, I was impressed by the nursing staff and everyone who worked hard to make my life easier, from the charge nurses I met, to the nurses who cared for me to …
I totally enjoyed my stay at Westside Regional. I was treat like a King. The hospitality was top notch. And the food was simply amazing. I will any and everyone about visit to Westside Regional. I loved it! Nurses and Doctors were very informative and had great compassion towards me. Thank you so much for taking such great care me.
I had a procedure yesterday at Westside Regional Medical Center and it was a really good experience. I went for a drive-thru COVID test a day before and they explain to me all about the prep for procedure. When I arrived the day of the …
The nurses are butchers.its not the operation you have to worry about it’s the after care by the nurses in the ICU. They are horrible.they stuck me so many times in one place my hand is numb now . have the time they can’t even find the vein …
Great hospital the staff & nurses are great , it was very clean, the food was not bad. Not a bad 5 Day after fall.
Everyone was friendly and I got taken care of right away. Very accurate and speedy process, I felt safe and it was a clean environment.
FIRST CLASS SERVICE! THE BEST STAFF EVER! THANK YOU FOR YOUR PATIENCE AND KINDNESS.
Today was one of the scariest moment. I had a bad allergic reaction and I got to the ER @ 1:20pm. The triage nurse (can’t remember his name) was extremely dismissive. Saying if you can talk you are good. No sense of urgency. I was in the …
Excellent service, customer care, cleanliness, professionalism of doctors and nurses, everting perfect, the hospital is never something you wish to someone but if you need this is the one
On my journey from Jacksonville to Fort lauderdale at 10pm, they were my angle in my time of need. With all gratitude, I must say thanks, and keep up the good work.
The the morning shift on 6/15/22 doctor, nurses and staff were very kind and the visit did not take long at all to get all test done. This ER deserve a good lump sum of funds to expand and modernize some more!
Why visit at the hospital was absolutely Nice everyone was so considerate so helpful so pleasant no one was rude doctors and staff was very professional I wouldn’t go to any other hospital but Westside regional Hospital in Fort Lauderdale on W. Broward Boulevard the doctors were magnificent
I was in the radiology department getting a interventional radiology procedure done on the 11/4/22. And I was so nervous and anxious, the staff and the nurse/ doctors was super nice, helpful. Thank you
I had an excellent experience recently at HCA Florida Westside. When I arrived the front desk was friendly and I was escorted to the stress test lab promptly. The staff in the lab was professional and pleasant to be with. They explained everything and made me feel relaxed and in good hands.
I was overly impressed by the high standards of care I received the nurses was great kind and professional doctors professional and informative I was blessed with the best health care I have ever received and will recommend you guys to all my family and friends god blessed you all thanks a million for taking care of me
My husband was the patient. His words:. “Excellent service from doctors and nurses. They were totally caring and I was confident in their commitment to my recovery. “
A great experience from the gentleman at the front desk to the recovery nurse. Not one complaint. I highly recommend this place. Thank you all !
Going to a hospital is never a pleasant experience, however, if you must go, Westside is as good as it gets. All the nurses and doctors are fantastic.
This is a dirty glorified md now. I was ignored for hours. The triage was rude and room dirty. Doctor and intern rude. Cat scan man wa nice but the machine was not dirty but filthy from years of accumulation of filth. MD Westside. I wish I had never come here.
Excellent staff, fast attention, informed all the time, I will not forget the security guard, he provided me with a blanket.
They have compassion.
Thank you Dr. Matthew Slane.
the nurses were great. they were very friendly and usually came very quickly when I needed them
The staff was very polite.
Still confused as to why i was not escorted out on a wheelchair after being sedated earlier. …
I am disappointed to know I went to a hospital for treatment because I am and still having severe lower back pain I was treated in a chair not a bed and stayed in the lobby the whole time and was discharged from the lobby. I left the …
I had to go there tonight to the ER and everyone was so nice and helpful. The facility was clean and organized. The staff was top notch.
The attention I received was excellent. My nurse namely ESTER was very caring and attentive .she made a great difference and goes the extra mild at all times.
This was the visit that saved my life with a complete Thyroidectomy due to Papillary Carcenoma. Thank you to the Doctors and Staff for your excellent care. If I ever need surgery again it will be at HCA Florida Westside.
Outstanding all around from ER to admittance. I was in for 2 prostrate surgeries, open heart surgery, coving, and fractured ankle this year. Great service each time. Highly reccomend.
Skip over this post.
No worries, I have already been called and told that I’m the only patient family …
My mom’s pediatris wanted an Xray of her ankle just to be safe. The staff did a wonderful job based on the daily conditions of the ER
You guys are simply awesome, from the moment you come to check in to the nurses, kitchen staff and all of you. I’ll like to thank Joe and Silban, they were so kind that I really fall short on my words.
Great hospital
the patient care is simply extraordinary from the registration to the medical discharge; the nursing staff very professional attentive, compassionate and helpful always willing to help I recommend them 100% they are excellent 5 stars !!!!
Late Friday night visit to ER with new case of cellulitis. Patient could barely walk with use of cane/walker, due to badly swollen, red calf. Sonongram done to insure no blood clots. No bloodwork done at ER. No IV antibiotics done at ER. No …
This is the worst hospital ever. Went in with chest pains. Crying. They sat me and triage for 50 minutes without coming to get me for a room. I ended up leaving and going to Cleveland clinic where they took me in right away.
I have been in Ft. Lauderdale since 1978 and have used your hospital for 43 years. My mother just passed away on July 15, 2022 at 8:30 am. And all the nurses and doctors took great care of my Mom. Thank you
Unfortunately,, this time not so good in the ER. I was told by the rehab that my partner was sent to Westside. I arrived there to find an 83 year old man with his feet up to his mid calves hanging off the bed and a thin sheet over …
My experience at westside hospital was a great one. I went in for physical therapy for a pelvic floor disorder and met Danielle Marie. To say she is incredible or helped me is a complete understatement. She was knowledgeable and made me …
The nursing staff were absolutely amazing, but aside from that my experience was not good. I was admitted into a room that had dirty, wet sheets which I found out after I sat in the bed. My IV was blown out during my CT scan and all the …
From my visit to the Emergency Room to my admittance into the hospital, my experience was very warm and welcoming. Nurse Marcia and the team of nurses and medical staff who looked after me were very attentive, encouraging and even had a …
The staff at Westside Regional Hospital from entry to exit were exceptional in customer service. I was pleased with their communication with me. They introduced themselves and always provide you with information as to what they were going …
Very disappointed in the care given to my elderly mother. I had a hard time getting consistent info on her condition. Never heard from a doctor. With a few exceptions the nursing staff was rude and unsympathetic. Maybe they are …
My name is Darrell. I’ve been a patient West side regional several times. I’m currently in the PCU unit. My experience here has been excellent. The staff accepts you as family. Everyone is always in good spirits and is willing to do …
I would give 0 stars if that was possible. I am grateful it is not the hospital I would be taken to in an emergency because of where I live. The saying out in the community is “It’s like the roach motel, once you go in you will never come …
My experience at the Westside Hospital was amazing. From the moment I walked in for my surgery until the moment I left, the entire staff involved with my surgery was on point. Everyone was nice and made me feel at ease. Even the nurse that …
It’s a good thing I did not have to make a bowel movement in the room I was assigned to. Just before being discharged I discovered the toilet seat was not even attached to the toilet. That would have been a nightmare. Also a member of …
Stayed for 24+hrs. Nurses were attentive and responsive. Thank you! Room was super cold for me and someone was always coming in and waking me up. Lights were very bright and shined in my eyes. Recommend coordinating care.
My visit to the ED was very warm and welcoming. The team who attended to me was awesome and very caring. Mario who drew my blood was very patient. John was very understanding. My nurse Kristin was very nice. My MD was also very nice. Westside Emergency is the best choice for your complete care!!
Everyone I dealt with was very Pleasant and Professional. I had an out patient procedure on my shoulder, the check in was fast, pre-op was very nice all the staff members put me at ease and Post-op was also quick and efficient, I was given …
What they did well: Excellent surgical staff. Post-surgery hospital rooms set up for 1 person per. The 3rd floor day shift nurses were very attentive. Food was surprisingly not too bad. Improvements needed: They could have brought in …
After spending two nights and three days at Westside, I was surprised at how good this hospital is. The entire staff was attentive, friendly and caring. If I needed anything, from pain killer to company for a walk down the hall, a nurse responded quickly to my call. I was particularly impressed with nurses Marjorie, Betty and Jenny.
My experience at Westside Regional Medical Center was a really good one. A few days before my procedure I got my Covid test done while still in my car in the front of the facility and got my results online a day later.. From the moment I …
My outpatient experience this time at Westside Regional could have been better. My experience in the procedure room was excellent. However, in the recovery room, there were only two nurses, one of whom was away at times. They sometimes …
Wonderful experience from the check in on. All the staff I encountered were kind, courteous, helpful, educational and showed genuine concern for my welfare.
The nurses venise and kelly , Trecy and jame 4 floor in the hospital are excellents very good and nice , smart and they were wonderfully well with their patient including me , I have very good experience with Mercedes she works …
Have been having my mammogram here for many years and Daisy is always on time and very personable.
The staff were pleasant and friendly. The wait time was short. I was educated about the procedure prior, to my exam in a manner that was simple and precise.
Whenever a nurse was called for meds u don’t get them until a hr later if u take meds daily and your admitted in the hospital those meds should be giving to but they don’t I went four days with no blood pressure meds most hospitals don’t …
On Tuesday, 11-08-22, I was rushed in ER Truck to Westside Hospital. I had lost plenty of blood and Anemia. I was treated like family while at Westside Hospital ER. Everyone was Patient, Courtesy, and answered all my questions. I must clap for Exceptional Customer Service👏👏👏. …
I came here from Urgent care for a CT Scan because they couldn’t do it at Urgent care. Lord why😡 very unorganized here they gave me a EKG for what I don’t know. The hospital dirty and nasty. The nurse asked me for urine and I gave it to …
Had two appointments in the pulmonology department. They changed the time on one and never informed their staff of other one and became a BIG mess. Staff was courteous, though.
This is my first time seeking medical attention abroad, it was truly a delightful , and warm hospitality atmosphere, the doctors, and his other attendants were polite and professional, they examined me thoroughly, took tests, and …
Pre-registration at home significantly cut time in admissions upon arrival. There were still a few questions to be answered.
The x-ray tech, Daisy, was very timely and efficient.
Caring staff on the first floor, special shout out to Angeline Lauret and Nicole charge nurses on the first floor. You took such good care of my husband. Stanley, love you all you are amazing!
I walked in and did not wait very long for my special blood test. Everyone was friendly and the service was great. I’ll be going back when I need any type of medical procedure.
Overall impressed by this Hospital.
Some employees made it a pleasureable experience for an unpleasant procedure.
I would come back if ever necessary.
it was bad, i had to keep on giving my insurance information over and over again. and sometimes they forget to bill the insurance instead they bill me. they have lil patient, very lil almost none. they bill the insurance 150,000 and then act as if am a alien from heaven.
Excellent!!!! From registering in in entrance, to the cardiology staff and doctors doing the procedure, I couldn’t have asked for a kinder and more professional group to take care of me from front desk to …
My mother was a patient in the PCU unit and she received outstanding care . The entire team was amazing. Her hero was Corina Corpas that saved her from being intubated . She was urgent in the care she delivered and communication with the …
I was greeted promptly, escorted to radiology where I was to have an MRI. It went smoothly, all attendants were pleasant and informative. I would recommend highly.
I couldn’t be happier. First class care all the way from the entire staff. I was also impressed with the speed I got checked in and admitted through the ER. Thank you for a good experience at a bad time.
Absolutely best experience I went in with some major wax buildup, and I’m the stubborn type that always wants to make sure I just get the things done but they were definitely concerned about my safety and well-being ahead of anything else and I greatly appreciate that!!
There was a tiny bag of some sort of drug on the bathroom floor of the waiting room (ER). I had to get up and tell someone I was in pain to be told, I was called in while I was in the restroom. They sat me in a room with curtains separating …
I will say that my stay was okay due to the fact that there is staffing shortages nation wide. The male nurse that attended to me was attentive and compassionate.
As a whole the hospital is very caring. All the staff were kind and very compassionate to the patients. I would definitely recommend this facility to others
My husband had surgery at Westside. The entire staff has been wonderful from pre op to his stay in the hospital he was treated like a VIP. We are very gratelful & highly reccommend HCA Florida Westside Hospital.
Was rushed here in an ambulance. Ended up having an emergency c-section. Everyone was empathetic, nice and communicated well from start to finish. Place was clean and food wasn’t bad for “hospital food”
THE DOCTORS THAT I SAW WERE VERY PROFFESSIONAL.
I was a patient in 1997, 1998
And many times after. I lived in Plantation at the time. I felt I got the best …
Staff is wonderful. Ellen Martin is outstanding. She went way beyond the call of duty to make sure that we were taken care of while we were here. She constantly checked up on us.
As soon as I got to the emergency room, everyone was very nice, Dr came right away, they admite me, got to the room, nice room big, the bathroom not as clean, the personal at the scan and the stress test nice, overall personal nice.Drs very concern for my health.
Literally the most unprofessional people I have ever spoken to within the healthcare industry. I just called this hospital at 2AM for an emergency to make sure that there was an Ear/Nose/Threat doctor on site. The woman on the phone was so …
One of the most gratifying experiences we have had at any hospital. My wife Paula was the patient and she cannot stop raving at the level of care from all staff that participated in handling her procedure
The nursing staff genuinely does not care about the health and comfort of the patients. The doctors are absent. This is the worst patient care I have ever imagined anywhere. I was ignored and neglected during my stay.
The cardiac unit , fifth floor staff and doctors were super helpful, kind and very attentive to my dad. The staff answered all our questions and were very patient with my dad and us, the caregivers. We would definitely return to this hospital in the future.
TERRIBLE, would never again. Brought my mother here, she was in terrible distress, even on the floor and the staff was very unatentive, and did little to help. Without having to disclose medical details of my mother, she was given pain …
I waited for 2 hours in the lobby before I was called for my pulmonary function test. The test was done in a professional manner and MariaChristina was very nice but I had to speak to three people to ask about the wait. No one knew anything. They also did not do a test that my dr had ordered. It was a bad experience.
Stars awarded are for nurses and responsiveness of admin and house supervisor.
I would recommend Memorial if you have a choice. There’s also a chance that …
Doctor Alexander Poisik and all the nurses were great, I’ll give them 10 stars if I could. My complaint is with the registration and billing individuals, I was told that day in person 01/23/2023 and the day before 01/22/2023 by phone, that …
If this was 1920’s I would be healed already. However this is the 21st century and technology is their sound reasoning & reason for diagnosis not the voice and symptoms of their patients “the people”. I felt treated as number and not a …
I was admitted three times.Dr. Zeizoun wanted me in a physical therapy rehap but I refused. I shouldn’t have. Sure enough, it started back…all symptoms…immediately. …
I would like to leave an update on my review that I left yesterday. I removed that bad review because i was highly impressed with the fact that the head of security, Andre, came to personally see me and hear my side of the story. He was …
Got started Admisions process easily but then not adequate timing while only waiting for bloodwork results. Spoke to Dr after 3 hours & he was going to discharge me. He got called to an emergency & forgot to do my discharge & I had to sit …
My dad had a procedure at Westside along with all of his pre procedure testing. Everything went smoothly and the team was incredible. Everyone we encountered was pleasant, kind, professional and so willing to help. Thank you to the amazing healthcare professionals at Westside for taking such great care of my dad.
Worst Experience ever. Please stay away from this hospital the Case worker Sucks and does not care at all for the patients health… I was there 4 Days and I had One GREAT awesome nurse Name (RACHAEL) she worked on second floor South East… …
The services that I received from Westside Hospital during my short stay was excellent.
All the staff were very friendly and ensure that I was properly informed about …
We were visiting Florida when my mom fell ill. The treatment that she received from Westside was 5 star, from the emergency room staff, to the nurses, the doctors; everyone was so attentative, so caring. …
Dr. Zachary Aaron Gimbel is by far THEE WORST physician one could EVER have!! My recent(ER) visit was the absolute WORST! Avoid him at ANY and ALL cost! Ask for another provider(unless you come after 2am… if that’s the case, just go to …
The staff at HCA Westside Regional were quick to respond too my emergency need. They prioritized my care and made me feel like I mattered. All staff on the 5th floor are just amazing. I can’t thank them enough.
Westside Regional Hospital has been nothing but great during my mother’s stay. The Transporter – Isaiah James always went out of his way to make sure my mom was comfortable. I recommend this facility to all my friends and family. Good job!
I’m so disappointed in the care given by this hospital to my mom. From the security people to some of the nurse. It’s a hit or miss with the quality of employees here. There is no quality patient care at this hospital and I can’t wait to …
First off the ER staff was amazing! But after my family member was admitted to the 3rd floor it went downhill from there. It was impossible to get updates from doctors on plan of care….it took foreverrrrr to get tests done. Fancy hospital but lacks structure.
The experience was wonderful considering I was there for a minor outpatient procedure. The staff from arrival all the way through to recovery were kind, helpful, and extremely efficient. Couldn’t ask for a better experience at a hospital.
I went to the ER on 08/10/22 with high BP (207/87) and chest pains. After several hours in the ER, my BP was over 213. I was finally admitted and was sent to a room on the 5th floor after being in the ER for approximately 6 to 7 hours. …
Horrible experience they do not respect hipaa policy will let everyone know your business in a room with like 3-6 other patients in there. The nurses will argue with you in front of other patients with no care. Both the ER doctors that seen …
Overall I had a great experience at this hospital, food was great, place is clean , I like to thank nurse Quan and nurse Evelyn that took really good care of me during my 3 days stay at this hospital, the only thing I was not happy with …
Nine hour wait in day room three days without my medication. One cup of broth and jello was all I had to eat for three days. Shower was dirty and mildew no shower curtain not used in years mildew around sink. I was taken into a room for my …
My mother had a scheduled procedure here for orthopedic surgery. I see why this is her surgeon’s preferred OR. The entire team from intake to discharge was amazing. I appreciate everyone’s dedication, care, thoughtfulness and bright …
Staff showed a lot of compassion at a time when they were crowded. Caring people made Westside look very good. Nothing is ever perfect but they were timely in getting me from ER to Surgery.
Well done.
Start big with the guard, check in register the ekg person the doctor my nurse were absolutely amazing. I’ve literally never been to an er in my 58 years of my life. First time. I was afraid but they were awesome. Don’t want to go back …
I was in the hospital for a colonoscopy. The entire staff were very professional, friendly, and provided assistance. The process and procedure rom the admitting process to the discharge was efficient and seamless. At no time did I feel unable to ask questions or not given clear instructions. Thank you for your excellent care.
This is the first time in a hospital that I actually enjoyed my time there having an operation. I found that every one I interacted with was extremely nice and jovial. But even more than that the hospital staff were very happy with what …
I visit the ER on 1-24-23 I got there about 9:30 and did not leave until 2:30 am the next morning. I was feeling so bad. They tell me everything came back fine. Now it the next day I still feel terrible so I go on to the patient portal and …
I was well taken care of by ALL members of the medical team especially the nurses, and every member of staff were respectful, encouraging, welcoming and attentive during my stay. I had done a surgery and the whole team made the process run so smoothly🙏🏽 …
Worst hospital now, I know the hospitals are short staffed but I should’ve went with my first mind to go to another hospital but I was in really bad pain and this hospital was close, I heard so many bad things about this hospital since the …
Everything went smoothly as far as the surgery. Made me feel very at ease and reduced my anxiety about the procedure. One snag was that I wasn’t told that with even limited anesthesia I was not allowed to drive or use any kind of …
Unfortunately, I took my daughter here when she was running a high grade fever for a long period of time, and it was 2:00 am that I brought her in. There was only one other person and their spouse in the waiting area. It took them about 15 …
My mother was admitted for a massive heart attack and thankfully released. 2 days later she went into congestive heart failure. She was at my house so I didn’t call 911 as they would have taken her to a different hospital. I rushed her …
I am writing on behalf of my husband, Mr. Stanley A Rolle, who was a patient there for six to seven days. In a few words, both he and I are very pleased with the overall quality care at Westside Hospital. Indeed, we will spread the news …
It is dirty, many staff are ineffective, and patient care is not a priority. If my memory serves me, it took 7 pokes to get blood, and the line they used to draw the blood was later used for IV fluids, but they dislodged the line from her …
My stay at the hospital was very good. I was very comfortable and was treated very well. I have nothing but positive things to say about the staff Physicians. I am always honored by the way I am treated at this facility.
Room was amazing, clean and large. Happy there was no roommates.Every nurse was attentive, pleasant and a pleasure. I didn’t want for anything. They took very good care of me. High marks foryour hospital
I can’t recommend any treatments post operative from the hospital!!!!. So many care team members visit you but when you request any care you cannot get!. For example I asked for pain medication at 7 AM, I got the medication at 10.35 …
Denise was sweet! It was quick and didn’t take long. I was texting my cousin (nurse) at 7:54am where I was headed to. By 8:13am they had a diagnosis. It was the luck of the day…because I have gone there before and it was so busy I had to walk out and take my kids to a pediatric hospital.
My initial visit was concerning my sister-in-law at the Plantation ER which is affiliated with the Westside hospital. The triage nurse at the ER was horrible to us. I live in Texas and my sister-in-law lives in Sunrise. She called me a …
I went to the hospital for a open wound. Needed to know if it was infected. They started an IV with antibiotics and that went just fine, they did lab tests. They started the second IV and somehow the needle came out of my vein. I kept …
I could not brag enough about this place!! Naturally, going to the hospital creates a lot of nerve and anxiety, however i was so extremely impressed with the hospital staff, the cleanliness, the friendliness, the attention to detail. …
STAY AWAY FROM THIS HOSPITAL! ESPECIALLY IF YOU ARE ELDERLY!!! My elderly father went in and never came out! They kill the elderly here!! My father, at 98yo, was living independently and had no serious health issues until he came here. He …
This is a nice and clean hospital but also a ghost town!!! Emergency department was a joke. Had to wait 8 hours or even more to be moved to a room. Then no one from the department wanted to take it serious that I was smelling a foul smell …
Was diagnosed with the problem immediately & was wheeled into surgery right away. The after-surgery care was amazing. The nurses at Westside were right there to make sure I was comfortable and the doctors were truly responsive. Couldn’t think of a better place to be in my emergency situation.
The hospital upgrades do not speak to the staff in the ER. I stopped by for a visit against my better judgment…should have followed my gut. They did not pay attention to my complaint; primarily focused on past medical history and tried to …
I’ve met some of the most outstanding nurses in my 4 days there. They were on top of me and I felt I was good hands. I had a plethora of scans and they staff was great with all of the testing. I felt in the loop and the nurses were able to get communication from the docs in a decent amount of time.
The emergency experience was good since I arrived almost unconscious, and the attention was quick. Dr. Herrera Rosa Maria left me a full day and did a complete evaluation, such as CT, XR, ECHO, and blood tests. When the doctor was sure that …
My experience felt like a 5 star retreat. Everyone was attentive and made sure I was comfortable and not in any pain. Made sure I was fully aware of my condition and what they was treating me for and went over and beyond.. than you
Sign in to the ER was quick and efficient. I was seen in a timely manner by the triage nurse and had an initial screening by a Nurse PA. Given my symptoms several tests were ordered and carried out quickly. Overall I was treated very well and would highly recommend HCA FLorida Westside Hospital ER to anyone needing their service.
Can not believe the rudeness I have ever experience at discharge at discharge desk. I left in tears which continued at home.
Need better communications. Assumptions made regarding me which were not true. I …
The ER here is phenomenal. The sevice was quick and efficient and attentive. However now that I’ve been admitted I’m on an island. I had to to find my nurse in the hall and ask her to give me the results of my early morning 5am blood tests. …
I would have given 5 stars if it wasn’t for the night staff. They are rude inconsiderate and lazy. I had alarms on my IV blasting beeping I call no response I go it the hallway and bring the IV in the hallway which sounds like a car alarm …
Had a horrible experience in the emergency room but once I got into a regular room on the fourth floor they were wonderful took very good care of me. All of the nurses even the doctors when they came in kept asking me how I was feeling. My experience there was excellent thank you keep up the good work
Excellent service incredible.
Dr Hagen awesome knew right away how to take care of my Achilles and my kneecap. He even found me a foot doctor and nurse staff Denise, Jamie, and Tasha treated me with so much love and respect that I feel better*
After I had Kidney Surgery to remove 2 stones and was brought back to my room and left alone. In about 2 minutes I started getting real bad pain that keep getting worse and I started screaming please help me I’m in pain and kept screaming …
I had to have surgery to have my gallbladder removed. I was in a lot of pain and I felt like the nurses and staff really didn’t care about how I felt. I was scared and in pain in a strange place feeling strange things I’ve never felt before …
…my window view for a handful of days. I was so cared for and will never have words to convey by gratitude. Thank you Westside team and staff.
Please thank Joe for me, the security guard in the ER. We are victims of Hurricane Ian in Cape Coral, FL and were staying at a hotel close to your hospital. I had to get a cast off that had been on a week too long after orthopedic surgery. …
My father’s stay was good except for two important issues. No communication between the ER and the 1st floor, which caused his back wound to get worse and no help in feeding him, which for a patient with low hemoglobin is a death wish…Food …
Ellen Martin (Dietary) is an exceptional employee! My father came in ER for a brain tumor and she took us to get his MRI done. Since then, every time she see me in the halls she stops and asks how we are doing. She is so caring, so compassionate and so understanding. You have a true asset to your Team there!
I had the best experience at this hospital on 12/15 for outpatient surgery. Judy helped me with my registration at 630am. She was so pleasant I am glad I saw her when I was leaving to say goodbye. Her smile had not changed a bit. In the …
We had an amazing experience with John our nurse in the emergency room. He made the impossible possible. The hospital was over capacity and he was able to get my sister a bed after she was in an accident. He made the experience a an amazing …
They don’t treat their patients very well, they don’t do all they can do to save someone. They leave a patient in a wet bed. They don’t start dialysis when they need to , so that the patient might have survived. …
I was hospitalized on 10-11-2022. The treatment was like a 5 star hotel. The ER Dr. was so caring and did not stop until i was admitted and taking care of. The doctor and all of the staff had so much empathy for me. If you are sick and need a caring staff please go to WestSide Regional. They care. I mean really care about the patient.
My dad has been a patient at HCA Florida Westside Hospital for the past week. I cannot say enough about the excellent care he has received. EVERY member of the staff has been kind and supportive. More importantly, they are skilled and …
I really had an awesome experience, all the staff were so wonderful and treated me so good. I received the very best care. Everyone were so great, caring, understanding, patient and professional. You will be in good hands at this hospital because everyone is outstanding. The best hospital staff I have encountered.
Waiting area of Emergency room is very efficient. Inside, where I was given an IV was dirty. There were cookie crumbs all over the counter that the nurse was working on with all the supplies for my IV and blood drawing. No one ever wiped a …
I want to commend the entire Endoscopy Team that attended me on Friday January 13, 2023. From start to finish, they put me at ease explaining each part of the process. Everyone I encountered was friendly, compassionate and professional. I …
My sister has been at Westside Regional for the past 12 days and we are grateful to the nursing staff and all the assistants that provided care 24 hours with pleasant attitudes and great willingness to help care for her. …
It was a scary visit for brain surgery but everyone was kind and helpful. My nurses and technicians were all friendly, professional and helpful. Therapy was great and made sure I got up and moved and was clear thinking. Even food service was great. My daughter said it was like a 1st class hotel experience. Highly recommend.
First I want to say I understand staffing shortages, and the emergency department is a difficult area to work. I do believe that despite the shortage that a protocol should be established for customer service. I realize that people can be …
I am speaking on behalf my husband who was hospitalized Nov.22 to Nov.25, 2022. The emergency room doctor and nurses that treated him were great. Even the security guard was very helpful. When he was transferred to a room on the night of …
The facilities are top notch, with advanced technology; impeccable renovations.
This hospital’s most important thing is its people, from the cleaners, chambermaids, nurses, doctors… everyone is there to help. …