Our family has visited the Whidbey Health emergency room twice, and both experiences were met with kind staff members and timely service. The doctors and physicians are kind, courteous and professional. They made our young children feel …
Dr young and Paula you’re just not going to find anything better than them they are the best and I really appreciate them very very much and they have done so good with me and helping me with all of my problems and my health and I thank God for thanks Tom
Sat in the ER for 4 hours and still haven’t seen the doctor while my fiance has a baseball sized cyst that ruptured and is in excruciating pain but hey atleast the doctor can come and joke while he stands in the hall
They don’t even deserve a full star.. making me wait 1 1/2 hours for a serious problem smhh they don’t care they never do unless you are bleeding to death or dying 🙄 #typicalwhidbeyhospital …
The people that work here are amazing very friendly and understanding. Short waits without being rushed by the doctor and above all a very knowledgeable staff!
I have never had a unsatisfactory visit. Hence the reason I have been a customer for over 20 years. There are other choices in the area, but being completely satisfied why shop.
I couldn’t be happier with my clinic and my Dr. Dr. Schiedt is the best Dr. I’ve ever had and I am confident that the care I receive from her is second to none. She is a great Dr. I highly recommend this clinic, and Dr. Schiedt!
I just had a car accident on 8/19/2019 was admitted at the emergency room 5:30pm roughly didn’t see a doctor untilat least 4 hours later. This place sucks don’t go here. You’ll die waiting for medical care.
My “regular” Physician was booked. I still got in, with an alternative Dr, the same day I called. My issue was addressed. I left with prescriptions. And a nod to “call again if unresolved in a week”.
Staff was very helpful in meeting our needs & flexible to changing our appointments to accommodate our schedule changes.
All follow ups were quickly accomplished.
I was very relieved, when called to ask Dr about possible hematomas after 2 long flights in less than a week, that Whidbey Physicians got me in right away for an exam. Thanks!
The receptionist, I believe her name started with a J, was very helpful and friendly. The reason I came in was resolved quickly. Overall, I had a good experience and would recommend WCP.
The front desk assistant was rude with cutting me off while I was answering her questions, repeatedly. The room I was put in had crushed chips on the floor as if it had not been cleaned and I was forgotten about in my room while waiting to get X-rays done.
My brother was just in the hospital, they moved him from the E.R. to the CCU unit and then to the med unit. While in the med unit he was told by a nurse he had to have exploratory surgery and then she walked out, he was taking delauded for …
Always treated with a friendly smile and by compassionate, caring people. The entire staff are professional and knowledgeable. I am very comfortable with this clinic.
I love PA Young. She is the best. I also like how WhidbeyHealth on Cabot is always willing to fit you in for same day appts. I highly recommend this clinic!
The staff have been great, professional and caring. They all treat my aging mother with respect and help to keep her dignity as long as we can. Thank you to all staff.
The lab staff is incompetent. The lab tech berated me because my doctor did not give me the collection kit and she didn’t know which one to give me. The sample then was not sent to Quest Diagnostics for 8 days!!! Total incompetence.
Superb care. Compassion, professionalism, experience and competence in a friendly environment. The MAC unit especially deserves its well-earned reputation for quality of care. Thanks.
I would like to thank Dr. hanson and staff last night in the emergency room. I did not think I would ever get to breath again and they just did wonders. I left 3 hrs later and feel 100% better. All of the staff were wonderful.
Whidbey General Hospital prices are more than double what other places charge. I had blood work drawn for testing and Whidbey Health charged me $100 as for the draw. They did drop the charge down to 80. Another place I went to LabCorp they charged me $38. So I would not go to Whidbey General for any reason.
The ✔ in went well…this was my first appointment with P.A. Young and I was pleased….she took time and I felt like she made my well being and health needs a priority…the nurse was very pleasant and took the time to explain questions I had.
Was here on Christmas Eve and will be the last time I go here for an emergency. The one nurse with silver hair was trying to help me and it seemed like everyone else didn’t care or was a pissing contest. Worst bedside manner I’ve ever seen.
I am always happy to go to my appts at Whidbeyhealth, smiling faces and positive attitudes are welcome, short wait times are a bonus. I have been a patient for many years and recommend WhidbeyHealth to all my friends.
Dr Gravatt understood my concerns and agreed to go with what I preferred to do. Was very positive and encouraging of my self treatment options for a different issue than what I had come in for. I was pleased with the outcome of the visit.
My primary care physician, Dr. Langrock, has given me excellent personal care since I moved to Whidbey 8 years ago. I am elderly and have had a series of serious issues. He has guided me to specialists and helped me understand he has performed timely procedures to allow me to full fil planned actives. Thank you Dr. Langrock
Disappointed in the customer service side of this facility. Imaging Tech lacked in bedside manner and was flat out rude. Hopefully the other staff value treating the whole patient and we don’t experience that again. Might be better off at the Naval Hospital.
Only very very very few people here are decent. Will never go here again and I highly advise other people to be careful with a majority of people here. They’re very cruel, cold-hearted, have little to no experience with kids, are …
This hospital gave me and my family the best experience I have ever had with a hospital. They treated me and my family with respect and with so much kindness. I really appreciate the staff of medical team professionals here at this hospital. They really take pride in what they do. They are AMAZING!
Greeted by office staff in a friendly yet professional manner. Was seen timely by Miriam Sorensen ARNP and Maria respectfully and concernedly. All questions were addressed and prescriptions called in immediately. Check-out was quick and informative. I would definitely refer anyone to them.
Went in for colonoscopy and doctor cannot finish the job due to insufficient instrument. The 2-day prep I’ve been through and now I got a bill for office visit that’s been paid at the time of consultation. They should pay me for wasting my time.
Great place….great docs… have always gotten me in when I needed especially when I’m concerned. PA Young and Dr. Bibbey are the best. Thank you again. Another note all the staff are amazing to my 2.5 yr old daughter when she comes with me. Stickers….painted rocks…toys to keep her occupied….the best!
In April 2016 I suffered a huge hematoma on my lower leg.. I couldn’t walk so was taken by ambulance to Whidbey Hospital ER. The ER physician did a procedure which, in his opinion, would decrease the pressure and expedite wound healing. I …
Tried 3 times to schedule appt. with wound clinic, after 5 days and no return call, was finally told would be another 8 days for the appt. Finally had appt. with wound clinic and cannot speak highly enough of the nurse. She was caring and gentle. Its unfortunate not enough help in the dept. and scheduling such a pain.
Wasnt well cared for here in the e.r. On top of that after giving them my medical card they still say i owe $500 and thats after my provider paid their share so i told them i needed to talk to my provider and they said ok but turned around …
This local hospital provides essential and life-saving services to the island. Two visits to the ER left us with gratitude for their expertise. They are down-homey but knowledgeable and know when to transfer patients to bigger facilities.
We were so afraid that moving up here to Whidbey island would jeopardize our good medical care we had in Hawaii but to my amazement we have received excellent medical care from our doctor Klemme . She is so wonderful to us and incredibly …
This hospital is amazing!!! Staff is kind, professional, and they care about their patients..we came from Hawaii (and had to go to Tripler medical center for the last four years (worse experience of my life).. whidbey medical hospital is doing something right! So happy with my experience!
Yet another 4 hour debacle for x-rays and whatnot after a hard fall on concrete. Sat in the ER for 2 hours after my imaging for anti-inflammatory meds because the doctor forgot I was still waiting. She only started working on paperwork …
Awful. I went to the emergency department three years ago. I would of sued if I wasn’t so tramatized. I have horrible ptsd from them. HORRIBLE treatment . I’m still so disgusted. NEVER go here. I kept passing out and having to go into the …
Waited two hours on a Monday at 1 pm with my 88 year old mother who was in level 8 pain. We watched them take several folks ahead of her. There’s no excuse they could give that would suffice. We left, this place sucks. Unfortunately she …
My visit to Rick Weaver PA was wonderful. Thorough exam. Stopped my neck shoulder pain immediately. He reviewed my current medicines and made changes that were needed. His staff friendly and professional
Will be returning for excellent health maintenance.
At first, I thought everything was okay, a little odd, maybe, but okay. I checked in with a shoulder injury from dragging a garbage can full of yard debris across a field. A lady in re ception called me back to the desk and asked me again …
PA Young is a top notch medical provider. She has a broad-based knowledge of anything and everything. Her advice and care is the best I’ve ever known! She knows exactly when to refer upwards to a specialists care, too. The practice is wonderful. The nursing and administrative staff are caring and professional.
We were in the emergency room last night with my daughter who has stage 4 metastatic breast cancer. She was in tremendous pain and was throwing up. She was seen after awhile and his manner was that of someone who didn’t care. He …
If I ever have a choice of which ER I want an ambulance to take me to, I’ll pick Island Hospital in Anacortes.
My mom should have been admitted into ICU when she went to the ER at Whidbey …
One of these worst places by far to take anyone who needs emergency. Last time I was there with my 4 year old daughter she had a gash in her head that was bleeding and didn’t stop once we got there we they still made us over4 hours just to …
The ER department is HORRIBLE. . .Today I saw a woman come in, screaming and in pain and NO ONE helped her. The man she was with had to ask them to grab her a wheel chair. Yesterday I was here, and there was a young man sitting and gushing …
The Hospice organization under the auspices of Whidbey Health is simply remarkable. Our 95 year-old family member was placed under Hospice care and attended to at Careage of Whidbey for two weeks before he died. The support was the most …
Employees and their families need healthcare services, too. Two members of my family have received exceptional care in the WhidbeyHealth ER. One year we had to get an ultrasound on New Year’s Eve, of all times, and the person doing the procedure was amazing. A primary care provider we have used, Hannah Carlson, is simply awesome.
Going here is not like going to an ordinary Doctors. They are always very helpful and pleasant almost like going to visit family!! Very good Doctors everyone is absolutely awesome with my daughter she’s 4yrs old and can be well, slightly …
Our teenage son had intense abdominal pain (which turned out to be food poisoning…thankfully). Took him to the ER at 1am and were treated really well by both nurses and the doctor. Very friendly and professional. His first trip to a hospital and a good experience overall. Thanks
Your Technician KK is awesome but I am sad to say she does not belong at your facility. Your company needs to investigate how other hospitals do there billing. A $900.00 should not cost a monthly payment of $170.00. I just had a major …
Took my son here today for injury to his head, waited an hour in the back and not even a nurse assessed him to make sure he was ok, or that the bleeding had stopped, nothing! So decided to leave! This is the closest hospital to where I live …
I was exposed yesterday to someone who popped positive for covid. I live at home with my 98 yr old grandfather and 86 yr old grandmother. I came in to recieve an emergency covid test and was told that because I didn’t have an appointment …
Check in was tardy although receptionist pleasant. Need to improve check in times. I was there 5 minutes prior to scheduled appointment and waited until 5 minutes after my scheduled appointment time for check in …
The ER department here was fantastic. I was on vacation on the island and had an anaphylactic reaction to a meal. The staff was quick and efficient in getting me treated and healthy again on a night when the ER was very busy. While a trip …
Over all not a bad hospital. Emergency room staff is excellent.
Do not have your child there though. The maternity ward is a joke. The nurses seem to be poorly trained. They are controlling and coercive. They force their opinions on you and interfere with parenting
I loved my experience I was checked in and talking with my doctor in 10 minutes. I arrived a little early and ended up leaving before my appointment even would have started. It was extremely fast yet thourough visit. No long lines, no muss no fuss I loved my trip today. It made my day !
While my family has always received excellent care here, sometimes the staff can neglect to offer some information upon discharge that would have been important to know. When my gall bladder was removed I was given no real information about …
I took my daughter here a number of times for blood clots. The first time we insisted she be airlifted to Providence in Everett for which I am thankful. We requested all her records from Whidbey Hospital and noticed the doctor wrote that …
I just had my first child at the labor and delivery in February 2020. I could not have asked for a better experience. The nurses and the CNA’s were so helpful to me. They took real good care of me. I would recommend this hospital to …
My Dad spent 3 nights & received excellent care from the ER doctors & all nurses! Communication was excellent & he was released with a solid plan for continued follow up care.
My appointment was right on time. Dr. Judye Scheidt took the time to listen to my concerns and made adjustments to my prescriptions to meet my individual circumstances. I felt well cared for and not rushed and I left well informed about the next steps in my care. Plus the location is very convenient, which I appreciate!!
My mom went here to have a surgery. After the surgery the nurses treated her like she was only there for the pain meds. They also took 3 days to change the bandage the doctor put on at the end of the surgery. The worst part of it is that …
I cut my hand open on glass and went to Whidbey Health Medical Center and I was happy with how quickly they got me in and stitched up my hand. Well within 4-5 days, the stitches were falling out and first I sent the photos to my cousin and …
Always goes smoothly at my 6 month checkup. Short wait period after checking in at reception. RN to my room promptly to complete vitals for the doctor. Dr. Klemme is so patient oriented and that quickly establishes trust. I feel she …
I have had a good stay here, I checked in at almost midnight on the 26th and everyone was immediately helping me. They were able to determine what was wrong with me and while I’m still here currently all of the Nurse, Nurse’s Assistants, …
I’m not sure what’s going on at this place but they messed up badly when I brought my son in for a broken pinky in 2019 and then messed up even worse when I brought my other son in for a broken arm in 2020. Now as a caregiver my client has …
I first went to WhidbeyHealth in July of 2016 when I moved to Oak Harbor. I can truly say I have never been treated so well! I was anxious about starting all over again with all new (to me) doctors at 76, but I am delighted. My new …
Horrible ER. Taken in by a triage nurse, I was in a great deal of pain when I came in. Triage nurse left me half undressed and closed the door and just left me! I saw NOBODY for 3.5 hours. One person (Employee) opened my door and seemed …
Disgraceful. That is the only word I can use to describe by the service provided by Whidbey Health Medical Center, and more specifically the main physician on staff who “saw” me, Brenden L Hansen MD. Because of COVID-19, I asked the …
No stars! WORST ER EVER!!!! AVOID THIS PLACE AT ALL COSTS!! My girlfriend came in got diagnosed with simple Rhinovirus, 2-3 days later she was feeling worse brought her back in they gave her some liquid steroid and discharged her with Upper …
Due to sudden onset of a significant GI bleed, I first went to Goldie Rd Walk-in clinic on Fri. morning where I was promptly processed and seen by medical staff (sorry to not have Dr.’s name). After a quick consult, and because my condition …
Went in for a dislocated shoulder and possible torn rotator cuff and they didn’t prescribe any pain medicine and all they gave me was a sling, which the doctor put on backwards so my hand was stuck in the sling and the open end where my …
I switched to this practice about a year ago and I have been thrilled with the care I have received. Short waits, attentive, pleasant, and caring staff, and calls that get returned when promised. I am not kidding when I say attentive. I …
Worst care I have ever received, my primary care is the Freeland clinic and while everyone I’ve spoken to is more than nice once I get them on the phone their promises for call backs and action never happen. I have a pile of bills …
I visited Whidbey Health Emergency this morning due to a nasty cut from broken glass. Everyone was lovely, efficient, professional, and fast! The facility was incredibly clean, and everyone followed careful safety protocols. I was very impressed. How lucky that I live in a town that has such a wonderful hospital!
I was seen promptly by PA Carnes. He addressed my immediate problem by physical exam and X-rays. After listening to my history I was treated on the spot, medication was seamlessly sent to my pharmacy, and long term treatment was arranged. I am extremely pleased with my care! Thank you PA Carnes!
The staff was amazing and went out of their way to make sure my stay was comfortable with my surgery from beginning to end. They always had smiles on their faces and always made sure I was in minimal pain.
I was admitted into the emergency room this past weekend and had the pleasure of having Doctor Perera and Dr Plastino. Wonderful caring gentleman. But the real gem on that was Cynthia the RN nurse. A more kind and caring person you will …
When I was in the ER for a suicide attempt and in the worst mental state I was in my life the doctor decided to tell all the staff in the ER to ignore me. No matter how much I tried to talk to the nurses they pretended I wasn’t there. That was the most traumatic experience of my life.
The front office staff are pretty awesome, the wait times can be a bit much & they still want you to show up 10 to 15 minutes early. For the most part the nursing staff are very competent and friendly, there have been a couple who forget …
I had such a great experience at WHMC today (as great an experience as one can have getting a colonoscopy, 🙂 ). I checked in at the front after a quick temperature scan and was walked down to the ambulatory area. Marissa (my go-to for …
where do I begin? In the ER, released without any paperwork. ended up the next day off island in the ER and in the hospital for five days. Had no info on my vitals. When I looked at the portal, they were not recorded. Even getting to the …
Horrible horrible service I showed up with my 10 month old daughter and they had us wait a hour for a doctor to even come see us and my daughter was congested to the point she wasn’t eating and when I asked how much longer all the nurses …
My wife gave birth to our son here and it was an amazing experience the doctors are knowledgeable and very sociable. The nurses are friendly and more than happy to help with anything you need. The postpartum recovery room for Csections were …
Absolutely disgusting. Staff was rude from reception to the nurses. Took 45 minutes for my toddler with a possible concussion to be seen, yet we were the only ones in the waiting area. We don’t normally go to the hospital for anything and …
Terrible experience, stay away! Nurses running around with no masks. Waited 4 hours to talk to the doctor for 2 minutes. The phlebotomist sucked. The bathroom was dirty and there was bloody gauze on the floor. The two nurses I spoke with …
Was told I would receive sleeping medicine suffering a three days no sleeping painful health issue, even agreed to go to a specialty inpatient clinic the next day, and they refused me sleeping medicine after that discussion out of pure …
I’m very thankful for having a hospital in the island, last night we were there seeking help for my little one, from the gentleman at the front desk to the nurses and the doctor, they were really busy, she was attended with kindness for everyone, thank you.
Worst hospital ever. Can’t get X-ray results after almost 24 hours, web portal doesn’t work, no one answers a phone. Just a joke, go to anacortes this place sucks.
To whom it may concern,
I am a repeat patient with Whidbey in Coupeville. I have been served by our great hospital from the ER and imaging and I wish I would have had my hip surgery …
Thank you to the entire ER staff for their efficient, courteous, and professional service during a recent late night visit. My husband and I cannot say enough to express our appreciation to Dr. Gailey and nurse Cynthia and the x-ray technician who were on duty.
Amazing service in the ER this AM❗️
They came out to call me before I had even left the checkin counter!! I was just putting my insurance cards back in my wallet and they took me back. A nurse …
I took my 92 year old dad to the ER for chest pains. From the moment we walk through the door he was treated with respect, warmth and seen by a host of medical professionals. They put him at ease as they carried out a long list of tests. …
Horrible hospital went in for my daughter and was waiting hours before we were let in and still waited another hour before the nurse came and another hour for the doctor just to come in and look at my daughter and tried to give her a …
The nursing staff is very compassionate and skilled, especially a nurse called something like Effie. She was wonderful and very kind! The food for general menu Patients was terrific! They Came around once day to check on your menu requests. …
UPDATE: I have received a letter from the CEO himself, Mike Layfield supporting the rude behavior from my provider. He made it clear that he supports the rude and unprofessional behavior of Dr. Graves, stating that it was ‘appropriate’ …
About a week ago I had to have a double hernia surgery at the Coupeville hospital, and from what I’m told one of them was quite large. I’m grateful to God the surgery went well! And it went well because of the talented, competent, and very …
Providers are good. Administratively this place is an absolute nightmare. Besides the corruption and inexcusable mismanagement of our tax dollars, the actual patient care is the most disorganized, incompetent mess I’ve ever experienced in a …
So I was pushing on something and heard a snap… and saw the tip of my middle finger at an odd angle. …
Really bad!!!don’t go there,I’m in conversationwith my attorney,I’m close too death and they did nothing👎 …
Our family has visited the Whidbey Health emergency room twice, and both experiences were met with kind staff members and timely service. The doctors and physicians are kind, courteous and professional. They made our young children feel …
relaxing atmosphere
Very thorough
Very insightful.
Awsome staff
Caring, fast and understanding
PA Young is WONDERFUL!!!!
10. Very good
Clean & thoughtful staff.
Staff was super helpful
So grateful! Good service!
Very professional and friendly staff & on time to boot!
Friendly staffing, was able to get right in.
On schedule, knowledgeable, and compassionate healthcare
Positive feedback and all employees with a helpful attitude
Great people, great service! They care.
they don’t seem to care about anyone that comes in there
Always feel well cared for by staff and Doctors.
Had a very pleasant and informational visit with Dr Scheidt’s.
Great attention to detail and education! Really appreciate the attentive care from PA Boch and Dr Sheidt!
I don’t think hospitals should make so many mistakes , I feel unsafe there.
Going to the ER here is a joke. None of the staff seems to know what the hell they’re doing.
PA Young is truly amazing and goes well beyond what you’d expect or required.
The staff at ambulatory surgery unit were so attention, professional and friendly.
ARNP Jennifer Gruenwald is the absolute best!
We love Whidbey Health.
The doc didn’t get what I had . Turned out it was bronchitis with a stomach bug didn’t make sense but whatever … He was a dry doctor .
The staff is always helpful, courteous, and kind. I love my Doc!
I received excellent service in the ER, everyone was helpful, courteous and professional. I was very impressed.
I continue to have a good relationship with Dr. Langrock and all the other physicians they have referred.
BEST place to go! PA Young is very caring, compassionate, knowledgable, respectable and much much more!!
Very quick to get me in. Would definitely recommend 🙂 thank you whidbey community physicians! For all that you do.
Great office with excellent and friendly staff. I would recommend them to anyone seeking new care.
Do not use them. Travel a little farther to island hospital. Just reported them for unethical billing practices!!!
Very polite and well trained staff, Doctor Chinn is the best, she’s also bilingual.
Doctors and staff at Whidbey Health are professional, thoughtful, respectful and caring. I recommend them for your health care needs.
Dr. Klemme and the staff at Cabot Drive couldn’t be better. They give me the best care and I wouldn’t think about being anywhere else.
I arrived early and was seen early, always a pleasure the nurse was friendly and the Dr was very informative.
Dr young and Paula you’re just not going to find anything better than them they are the best and I really appreciate them very very much and they have done so good with me and helping me with all of my problems and my health and I thank God for thanks Tom
Sat in the ER for 4 hours and still haven’t seen the doctor while my fiance has a baseball sized cyst that ruptured and is in excruciating pain but hey atleast the doctor can come and joke while he stands in the hall
They don’t even deserve a full star.. making me wait 1 1/2 hours for a serious problem smhh they don’t care they never do unless you are bleeding to death or dying 🙄 #typicalwhidbeyhospital …
Coming from San Diego this office was refreshing to say the least. All staff was very friendly and helpful! Highly recommend.
Radiologist is outstanding, Dr.Klemme is the best, front desk is very friendly and helpful, your waiting room has sick people in it.
Overbilling is a problem here.
Now I’m getting a bill two years later …
Not two months but two years
Very friendly, my daughter is turning 16 and has to find another dentist and she’s very upset because she really liked her dentist.
I can’t even go into it yet because I’m so upset. I will swim across the sound to ensure I NEVER spend one second in this place. They give zero f’s.
I love Dr Bibbi. I always feel the most comfortable with him. He always has a cheer about him and he is definitely my favorite!
Everyone is always very nice. Doctor Scheidt is the BEST doctor I’ve ever had. 10 stars for her!!!
Came in today for a DOT physical. From the time I entered to the time I left I was met with professionalism and courtesy. A very enjoyable experiense.
The people that work here are amazing very friendly and understanding. Short waits without being rushed by the doctor and above all a very knowledgeable staff!
I have never had a unsatisfactory visit. Hence the reason I have been a customer for over 20 years. There are other choices in the area, but being completely satisfied why shop.
I couldn’t be happier with my clinic and my Dr. Dr. Schiedt is the best Dr. I’ve ever had and I am confident that the care I receive from her is second to none. She is a great Dr. I highly recommend this clinic, and Dr. Schiedt!
I just had a car accident on 8/19/2019 was admitted at the emergency room 5:30pm roughly didn’t see a doctor untilat least 4 hours later. This place sucks don’t go here. You’ll die waiting for medical care.
My “regular” Physician was booked. I still got in, with an alternative Dr, the same day I called. My issue was addressed. I left with prescriptions. And a nod to “call again if unresolved in a week”.
Staff was very helpful in meeting our needs & flexible to changing our appointments to accommodate our schedule changes.
All follow ups were quickly accomplished.
Went for a routine ultrasound. They had super-flexible schedule, which was great. Easy checkin, short wait. The tech was really, really good.
I’d rather go to Island Health in Anacortes
I was very relieved, when called to ask Dr about possible hematomas after 2 long flights in less than a week, that Whidbey Physicians got me in right away for an exam. Thanks!
The receptionist, I believe her name started with a J, was very helpful and friendly. The reason I came in was resolved quickly. Overall, I had a good experience and would recommend WCP.
The front desk assistant was rude with cutting me off while I was answering her questions, repeatedly. The room I was put in had crushed chips on the floor as if it had not been cleaned and I was forgotten about in my room while waiting to get X-rays done.
My brother was just in the hospital, they moved him from the E.R. to the CCU unit and then to the med unit. While in the med unit he was told by a nurse he had to have exploratory surgery and then she walked out, he was taking delauded for …
Always treated with a friendly smile and by compassionate, caring people. The entire staff are professional and knowledgeable. I am very comfortable with this clinic.
I love PA Young. She is the best. I also like how WhidbeyHealth on Cabot is always willing to fit you in for same day appts. I highly recommend this clinic!
The staff have been great, professional and caring. They all treat my aging mother with respect and help to keep her dignity as long as we can. Thank you to all staff.
The lab staff is incompetent. The lab tech berated me because my doctor did not give me the collection kit and she didn’t know which one to give me. The sample then was not sent to Quest Diagnostics for 8 days!!! Total incompetence.
Just had my baby girl there. Maternity ward was excellent, from the rooms new remodeling to the staffs attentiveness. Cant complain
Superb care. Compassion, professionalism, experience and competence in a friendly environment. The MAC unit especially deserves its well-earned reputation for quality of care. Thanks.
I would like to thank Dr. hanson and staff last night in the emergency room. I did not think I would ever get to breath again and they just did wonders. I left 3 hrs later and feel 100% better. All of the staff were wonderful.
Whidbey General Hospital prices are more than double what other places charge. I had blood work drawn for testing and Whidbey Health charged me $100 as for the draw. They did drop the charge down to 80. Another place I went to LabCorp they charged me $38. So I would not go to Whidbey General for any reason.
The ✔ in went well…this was my first appointment with P.A. Young and I was pleased….she took time and I felt like she made my well being and health needs a priority…the nurse was very pleasant and took the time to explain questions I had.
Was here on Christmas Eve and will be the last time I go here for an emergency. The one nurse with silver hair was trying to help me and it seemed like everyone else didn’t care or was a pissing contest. Worst bedside manner I’ve ever seen.
I am always happy to go to my appts at Whidbeyhealth, smiling faces and positive attitudes are welcome, short wait times are a bonus. I have been a patient for many years and recommend WhidbeyHealth to all my friends.
Jill the phlebotomist was so nice & friendly.
The lady in the patient registration this morning 730am august 8, 2017 was nice & helpful too …
Dr Gravatt understood my concerns and agreed to go with what I preferred to do. Was very positive and encouraging of my self treatment options for a different issue than what I had come in for. I was pleased with the outcome of the visit.
My primary care physician, Dr. Langrock, has given me excellent personal care since I moved to Whidbey 8 years ago. I am elderly and have had a series of serious issues. He has guided me to specialists and helped me understand he has performed timely procedures to allow me to full fil planned actives. Thank you Dr. Langrock
Disappointed in the customer service side of this facility. Imaging Tech lacked in bedside manner and was flat out rude. Hopefully the other staff value treating the whole patient and we don’t experience that again. Might be better off at the Naval Hospital.
Only very very very few people here are decent. Will never go here again and I highly advise other people to be careful with a majority of people here. They’re very cruel, cold-hearted, have little to no experience with kids, are …
This hospital gave me and my family the best experience I have ever had with a hospital. They treated me and my family with respect and with so much kindness. I really appreciate the staff of medical team professionals here at this hospital. They really take pride in what they do. They are AMAZING!
Greeted by office staff in a friendly yet professional manner. Was seen timely by Miriam Sorensen ARNP and Maria respectfully and concernedly. All questions were addressed and prescriptions called in immediately. Check-out was quick and informative. I would definitely refer anyone to them.
Went in for colonoscopy and doctor cannot finish the job due to insufficient instrument. The 2-day prep I’ve been through and now I got a bill for office visit that’s been paid at the time of consultation. They should pay me for wasting my time.
Great place….great docs… have always gotten me in when I needed especially when I’m concerned. PA Young and Dr. Bibbey are the best. Thank you again. Another note all the staff are amazing to my 2.5 yr old daughter when she comes with me. Stickers….painted rocks…toys to keep her occupied….the best!
In April 2016 I suffered a huge hematoma on my lower leg.. I couldn’t walk so was taken by ambulance to Whidbey Hospital ER. The ER physician did a procedure which, in his opinion, would decrease the pressure and expedite wound healing. I …
Tried 3 times to schedule appt. with wound clinic, after 5 days and no return call, was finally told would be another 8 days for the appt. Finally had appt. with wound clinic and cannot speak highly enough of the nurse. She was caring and gentle. Its unfortunate not enough help in the dept. and scheduling such a pain.
Wasnt well cared for here in the e.r. On top of that after giving them my medical card they still say i owe $500 and thats after my provider paid their share so i told them i needed to talk to my provider and they said ok but turned around …
PA Young took excellent care of my mom,
Had time to address every concern with
Wisdom and kindness. My mom …
This local hospital provides essential and life-saving services to the island. Two visits to the ER left us with gratitude for their expertise. They are down-homey but knowledgeable and know when to transfer patients to bigger facilities.
We were so afraid that moving up here to Whidbey island would jeopardize our good medical care we had in Hawaii but to my amazement we have received excellent medical care from our doctor Klemme . She is so wonderful to us and incredibly …
This hospital is amazing!!! Staff is kind, professional, and they care about their patients..we came from Hawaii (and had to go to Tripler medical center for the last four years (worse experience of my life).. whidbey medical hospital is doing something right! So happy with my experience!
Yet another 4 hour debacle for x-rays and whatnot after a hard fall on concrete. Sat in the ER for 2 hours after my imaging for anti-inflammatory meds because the doctor forgot I was still waiting. She only started working on paperwork …
Awful. I went to the emergency department three years ago. I would of sued if I wasn’t so tramatized. I have horrible ptsd from them. HORRIBLE treatment . I’m still so disgusted. NEVER go here. I kept passing out and having to go into the …
Waited two hours on a Monday at 1 pm with my 88 year old mother who was in level 8 pain. We watched them take several folks ahead of her. There’s no excuse they could give that would suffice. We left, this place sucks. Unfortunately she …
My visit to Rick Weaver PA was wonderful. Thorough exam. Stopped my neck shoulder pain immediately. He reviewed my current medicines and made changes that were needed. His staff friendly and professional
Will be returning for excellent health maintenance.
At first, I thought everything was okay, a little odd, maybe, but okay. I checked in with a shoulder injury from dragging a garbage can full of yard debris across a field. A lady in re ception called me back to the desk and asked me again …
PA Young is a top notch medical provider. She has a broad-based knowledge of anything and everything. Her advice and care is the best I’ve ever known! She knows exactly when to refer upwards to a specialists care, too. The practice is wonderful. The nursing and administrative staff are caring and professional.
We were in the emergency room last night with my daughter who has stage 4 metastatic breast cancer. She was in tremendous pain and was throwing up. She was seen after awhile and his manner was that of someone who didn’t care. He …
If I ever have a choice of which ER I want an ambulance to take me to, I’ll pick Island Hospital in Anacortes.
My mom should have been admitted into ICU when she went to the ER at Whidbey …
One of these worst places by far to take anyone who needs emergency. Last time I was there with my 4 year old daughter she had a gash in her head that was bleeding and didn’t stop once we got there we they still made us over4 hours just to …
The ER department is HORRIBLE. . .Today I saw a woman come in, screaming and in pain and NO ONE helped her. The man she was with had to ask them to grab her a wheel chair. Yesterday I was here, and there was a young man sitting and gushing …
The Hospice organization under the auspices of Whidbey Health is simply remarkable. Our 95 year-old family member was placed under Hospice care and attended to at Careage of Whidbey for two weeks before he died. The support was the most …
Employees and their families need healthcare services, too. Two members of my family have received exceptional care in the WhidbeyHealth ER. One year we had to get an ultrasound on New Year’s Eve, of all times, and the person doing the procedure was amazing. A primary care provider we have used, Hannah Carlson, is simply awesome.
Going here is not like going to an ordinary Doctors. They are always very helpful and pleasant almost like going to visit family!! Very good Doctors everyone is absolutely awesome with my daughter she’s 4yrs old and can be well, slightly …
Our teenage son had intense abdominal pain (which turned out to be food poisoning…thankfully). Took him to the ER at 1am and were treated really well by both nurses and the doctor. Very friendly and professional. His first trip to a hospital and a good experience overall. Thanks
Your Technician KK is awesome but I am sad to say she does not belong at your facility. Your company needs to investigate how other hospitals do there billing. A $900.00 should not cost a monthly payment of $170.00. I just had a major …
Took my son here today for injury to his head, waited an hour in the back and not even a nurse assessed him to make sure he was ok, or that the bleeding had stopped, nothing! So decided to leave! This is the closest hospital to where I live …
I was exposed yesterday to someone who popped positive for covid. I live at home with my 98 yr old grandfather and 86 yr old grandmother. I came in to recieve an emergency covid test and was told that because I didn’t have an appointment …
Check in was tardy although receptionist pleasant. Need to improve check in times. I was there 5 minutes prior to scheduled appointment and waited until 5 minutes after my scheduled appointment time for check in …
The ER department here was fantastic. I was on vacation on the island and had an anaphylactic reaction to a meal. The staff was quick and efficient in getting me treated and healthy again on a night when the ER was very busy. While a trip …
Over all not a bad hospital. Emergency room staff is excellent.
Do not have your child there though. The maternity ward is a joke. The nurses seem to be poorly trained. They are controlling and coercive. They force their opinions on you and interfere with parenting
I loved my experience I was checked in and talking with my doctor in 10 minutes. I arrived a little early and ended up leaving before my appointment even would have started. It was extremely fast yet thourough visit. No long lines, no muss no fuss I loved my trip today. It made my day !
While my family has always received excellent care here, sometimes the staff can neglect to offer some information upon discharge that would have been important to know. When my gall bladder was removed I was given no real information about …
I took my daughter here a number of times for blood clots. The first time we insisted she be airlifted to Providence in Everett for which I am thankful. We requested all her records from Whidbey Hospital and noticed the doctor wrote that …
I just had my first child at the labor and delivery in February 2020. I could not have asked for a better experience. The nurses and the CNA’s were so helpful to me. They took real good care of me. I would recommend this hospital to …
My Dad spent 3 nights & received excellent care from the ER doctors & all nurses! Communication was excellent & he was released with a solid plan for continued follow up care.
My appointment was right on time. Dr. Judye Scheidt took the time to listen to my concerns and made adjustments to my prescriptions to meet my individual circumstances. I felt well cared for and not rushed and I left well informed about the next steps in my care. Plus the location is very convenient, which I appreciate!!
My mom went here to have a surgery. After the surgery the nurses treated her like she was only there for the pain meds. They also took 3 days to change the bandage the doctor put on at the end of the surgery. The worst part of it is that …
I cut my hand open on glass and went to Whidbey Health Medical Center and I was happy with how quickly they got me in and stitched up my hand. Well within 4-5 days, the stitches were falling out and first I sent the photos to my cousin and …
Always goes smoothly at my 6 month checkup. Short wait period after checking in at reception. RN to my room promptly to complete vitals for the doctor. Dr. Klemme is so patient oriented and that quickly establishes trust. I feel she …
I have had a good stay here, I checked in at almost midnight on the 26th and everyone was immediately helping me. They were able to determine what was wrong with me and while I’m still here currently all of the Nurse, Nurse’s Assistants, …
I’m not sure what’s going on at this place but they messed up badly when I brought my son in for a broken pinky in 2019 and then messed up even worse when I brought my other son in for a broken arm in 2020. Now as a caregiver my client has …
I first went to WhidbeyHealth in July of 2016 when I moved to Oak Harbor. I can truly say I have never been treated so well! I was anxious about starting all over again with all new (to me) doctors at 76, but I am delighted. My new …
Horrible ER. Taken in by a triage nurse, I was in a great deal of pain when I came in. Triage nurse left me half undressed and closed the door and just left me! I saw NOBODY for 3.5 hours. One person (Employee) opened my door and seemed …
Disgraceful. That is the only word I can use to describe by the service provided by Whidbey Health Medical Center, and more specifically the main physician on staff who “saw” me, Brenden L Hansen MD. Because of COVID-19, I asked the …
No stars! WORST ER EVER!!!! AVOID THIS PLACE AT ALL COSTS!! My girlfriend came in got diagnosed with simple Rhinovirus, 2-3 days later she was feeling worse brought her back in they gave her some liquid steroid and discharged her with Upper …
Due to sudden onset of a significant GI bleed, I first went to Goldie Rd Walk-in clinic on Fri. morning where I was promptly processed and seen by medical staff (sorry to not have Dr.’s name). After a quick consult, and because my condition …
Went in for a dislocated shoulder and possible torn rotator cuff and they didn’t prescribe any pain medicine and all they gave me was a sling, which the doctor put on backwards so my hand was stuck in the sling and the open end where my …
I switched to this practice about a year ago and I have been thrilled with the care I have received. Short waits, attentive, pleasant, and caring staff, and calls that get returned when promised. I am not kidding when I say attentive. I …
Worst care I have ever received, my primary care is the Freeland clinic and while everyone I’ve spoken to is more than nice once I get them on the phone their promises for call backs and action never happen. I have a pile of bills …
I visited Whidbey Health Emergency this morning due to a nasty cut from broken glass. Everyone was lovely, efficient, professional, and fast! The facility was incredibly clean, and everyone followed careful safety protocols. I was very impressed. How lucky that I live in a town that has such a wonderful hospital!
I was seen promptly by PA Carnes. He addressed my immediate problem by physical exam and X-rays. After listening to my history I was treated on the spot, medication was seamlessly sent to my pharmacy, and long term treatment was arranged. I am extremely pleased with my care! Thank you PA Carnes!
The staff was amazing and went out of their way to make sure my stay was comfortable with my surgery from beginning to end. They always had smiles on their faces and always made sure I was in minimal pain.
I was admitted into the emergency room this past weekend and had the pleasure of having Doctor Perera and Dr Plastino. Wonderful caring gentleman. But the real gem on that was Cynthia the RN nurse. A more kind and caring person you will …
When I was in the ER for a suicide attempt and in the worst mental state I was in my life the doctor decided to tell all the staff in the ER to ignore me. No matter how much I tried to talk to the nurses they pretended I wasn’t there. That was the most traumatic experience of my life.
The front office staff are pretty awesome, the wait times can be a bit much & they still want you to show up 10 to 15 minutes early. For the most part the nursing staff are very competent and friendly, there have been a couple who forget …
I had such a great experience at WHMC today (as great an experience as one can have getting a colonoscopy, 🙂 ). I checked in at the front after a quick temperature scan and was walked down to the ambulatory area. Marissa (my go-to for …
where do I begin? In the ER, released without any paperwork. ended up the next day off island in the ER and in the hospital for five days. Had no info on my vitals. When I looked at the portal, they were not recorded. Even getting to the …
Horrible horrible service I showed up with my 10 month old daughter and they had us wait a hour for a doctor to even come see us and my daughter was congested to the point she wasn’t eating and when I asked how much longer all the nurses …
My wife gave birth to our son here and it was an amazing experience the doctors are knowledgeable and very sociable. The nurses are friendly and more than happy to help with anything you need. The postpartum recovery room for Csections were …
Absolutely disgusting. Staff was rude from reception to the nurses. Took 45 minutes for my toddler with a possible concussion to be seen, yet we were the only ones in the waiting area. We don’t normally go to the hospital for anything and …
Terrible experience, stay away! Nurses running around with no masks. Waited 4 hours to talk to the doctor for 2 minutes. The phlebotomist sucked. The bathroom was dirty and there was bloody gauze on the floor. The two nurses I spoke with …
Was told I would receive sleeping medicine suffering a three days no sleeping painful health issue, even agreed to go to a specialty inpatient clinic the next day, and they refused me sleeping medicine after that discussion out of pure …
I’m very thankful for having a hospital in the island, last night we were there seeking help for my little one, from the gentleman at the front desk to the nurses and the doctor, they were really busy, she was attended with kindness for everyone, thank you.
They took care of me quickly and provided all the tests needed.
Worst hospital ever. Can’t get X-ray results after almost 24 hours, web portal doesn’t work, no one answers a phone. Just a joke, go to anacortes this place sucks.
To whom it may concern,
I am a repeat patient with Whidbey in Coupeville. I have been served by our great hospital from the ER and imaging and I wish I would have had my hip surgery …
Thank you to the entire ER staff for their efficient, courteous, and professional service during a recent late night visit. My husband and I cannot say enough to express our appreciation to Dr. Gailey and nurse Cynthia and the x-ray technician who were on duty.
Amazing service in the ER this AM❗️
They came out to call me before I had even left the checkin counter!! I was just putting my insurance cards back in my wallet and they took me back. A nurse …
I took my 92 year old dad to the ER for chest pains. From the moment we walk through the door he was treated with respect, warmth and seen by a host of medical professionals. They put him at ease as they carried out a long list of tests. …
Horrible hospital went in for my daughter and was waiting hours before we were let in and still waited another hour before the nurse came and another hour for the doctor just to come in and look at my daughter and tried to give her a …
The nursing staff is very compassionate and skilled, especially a nurse called something like Effie. She was wonderful and very kind! The food for general menu Patients was terrific! They Came around once day to check on your menu requests. …
UPDATE: I have received a letter from the CEO himself, Mike Layfield supporting the rude behavior from my provider. He made it clear that he supports the rude and unprofessional behavior of Dr. Graves, stating that it was ‘appropriate’ …
About a week ago I had to have a double hernia surgery at the Coupeville hospital, and from what I’m told one of them was quite large. I’m grateful to God the surgery went well! And it went well because of the talented, competent, and very …
Providers are good. Administratively this place is an absolute nightmare. Besides the corruption and inexcusable mismanagement of our tax dollars, the actual patient care is the most disorganized, incompetent mess I’ve ever experienced in a …