White House Utility District

Utility, White House Utility District

White House Utility District is one of the largest water and sewer utilities in the state of Tennessee, serving a population of just over 90,000 with 30,000 … See more

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White House Utility District Reviews ( 36 )

  1. Forget to pay bill and one of the reasons is they don’t mail a bill and when they come to cut water off it’s close to closing time or they are closed and you can’t get service till next day and to top it off they won’t call you either so I …

  2. I am so tired of receiving a bill from you that’s dated due for the next month,
    Then suddenly you cut my water off WAY before said due date. Over a 100 dollar bill. …

  3. Same old same old. No bill so I forgot to pay there has been a lot going on. 2 deaths in the family. Came home no water. Tried to call them and no answer. All night long and this morning no water. Im so sick of this so called company but what are you going to do you need water. That’s where they get you. Its nothing but a monopoly.

  4. Terrible customer service. I echo every other 1 star review. If you look at the details of people who have given 5 star reviews, they are from Pakistan or India. …

  5. They have shown up multiple times, unannounced, to dig up sections of my yard. Left muddy prints and tracks all over my driveway. Now I have a leak in my water line and they say it is on me. I wasn’t the one to dig up my yard and mess with the pipes. Very frustrating service provider. I wish I had another option.

  6. This company should be ashamed!!!!!
    We have been customers for over 15 years at this property and more at other properties and we pay online and somehow for the first time the bill didn’t get …

  7. I’ve been a,customer for 13 years. I’ve paid on two properties for 8. I paid our rental bill but somehow didn’t pay our homes water bill and came home to no water and a lock on the meter yesterday, 4/14. The water bill was due on 3/25.This …

  8. I have lived in my house for only a few months and have paid my bill on time, every time. This month I paid online for the first time and it actually charged my card twice on 11/15. Today, 11/29, I come home to find my water has been shut …

  9. City of White House Council Members. This is for you. This is not a joke. I’m NOT laughing. Today, 07-17-2018 I got home and found my water cut off. I wasn’t even ONE month late on my $49 bill. I received NO phone call and NO letter …

  10. Contacting the billing department is a huge effort in futility and time consumption. The computer answering system is frustrating. Usually there are only about 2 weeks to pay bill once the invoice arrives. If the bill does not arrive in …

  11. In June 2018 I purchased a home and the previous owner provided the requested information to have the account transferred to my name. When I had still not received a bill by the end of July, I called to check on the status and was told …

  12. All our utility companies have been amazing at working with customers during COVID. Everyone with the exception of WHUD. Our finances were heavily affected. During this time we have only been late once by 6 days. This month we were late by …

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