Welcome to White River Family Eyecare! Home to five eye doctors, we are a full-service optometry practice, located in the heart of White River … See more
Always friendly staff, My son has been going for about 3 years and just transitioned into contact this past week, and we couldn’t be anymore pleased with the visit and information he received and training from Jesse.
Thank you 😊 very much for the excellent service, my visit went very well and the doctor was very helpful and I also wanted to thank the staff as well …
Dr. Bernal shared lots of information on eye health way beyond the normal exam. He addressed a lot of concerns and gave context in what’s going on as my eyes age. I left smarter.
Everyone there were so awesome!!!! So everyone answered my questions right away with smiles and politeness.Thank you all for taking care of De’Mons needs😀 …
The people at White River Family Eye Care are friendly and very good at what they do. My check up went smoothly and they answered all the questions I had.
This place is affordable to anyone who likes to go through an economy package. I love going here as all of the staff are friendly and they can help you out whenever needed.
I was so happy they could see me the day I called with my problem- a broken contact lens that I could not get out. They took care of it —and me. Very much impressed with their professionalism.
I have been going here for over 30 years. Always polite and professional. Even during these trying times with the pandemic I felt welcomed and safe. Thank you for continuing your proffesionalism.
Best eye doctor appointment ever. These optometrists know what they’re doing and they definitely know how to treat you well and listen to you. You’ll be glad you came here.
Quick, friendly and efficient. I’ve been to a number of different eye care specialists in the upper valley and I’ve been quite happy at White River for the last 10 years.
I had no wait time for my appointment. The doctor explained everything she saw and went ever further by taking pictures of my eyes to make sure what she thought she saw was true. It was not but by taking x-ray she saw it better.
It was my first time going to this place and they were all great from the receptionist upfront to the doctor checking my eyes they didn’t even make it seem like I was at a doctors appointment. Seems like a really great place.
I was nervous about my visit during the Covid-19 pandemic, but I needn’t have worried! They were fully prepared, the staff were friendly and informative, and it was definitively an overall wonderful experience.
This was our first time coming to White River Family Eye Care. They are all very welcoming and friendly. Prices are great. Clean! Would recommend very highly!
My optician was superb. She was very friendly and not only answered any questions I had but took the time to explain any answers she gave me. I would highly recommend White River Junction Eye Care!
Great experience! I was able to get an appointment at my preferred day and time, I was seen on time, the staff was all pleasant, and all my questions were answered thoughtfully. Thank you for another wonderful visit.
I was seen on time and did not wait long at all. All tests were done and explained to me and I had a good understanding of everything. I felt safe at my appointment during the pandemic.
My local eye care practice. I have been going here for years, and it’s always an enjoyable experience. The doctors and staff are friendly and professional, and I feel treated like an individual, not a number, when I visit.
As always a very good experience at WRFEC from the reception to the careful and thorough eye exam and the adjustment of my glasses. Great people, great service.
Even on an extremely busy Friday afternoon all staff was welcoming, pleasant and efficient. Medical care is always thorough. Highly recommend this ophthalmology practice.
Every single person I came in contact with at White River Family Eye Care was kind and helpful and straightforward. I love asking questions there, and of course I think Dr Dufour is wonderful: clear, responsive, experienced and knowledgable.
Got. In quickly, people were friendly and helpful, Dr. did a good job, explained well, and answered questions that I asked. I couldn’t have asked for from a Dr visit.
After a two-year struggle with not being able to read without headaches I was finally excited to have surgery on both eyes and then get glasses. What a disappointment. My hard earned money down the drain for glasses. If someone needs …
The staff is always really kind, timely during appointments & communicate clearly. Exam rooms are super clean and everyone seems to be following all safety protocols.
I feel they listen and respect me as a patient. Dr. Dufour is always pleasant and very thorough. She explains what she finds and gives suggestions on things to do to help maintain good eye health.
All staff members were friendly, thoughtful, very observant of COVID protocols. I very much appreciate the highly professional care and attention that I always receive.
I had an amazing experience at White River Family Eyecare! From check-in at the front desk to the exam…All staff were courteous, knowledgeable and made me feel safe and comfortable during this uncertain time. I highly recommend visiting White River Family Eyecare for all your vision needs!
Had Dr He this time for my biennial exam. Extremely impressed! She was very thorough, and explained what she was doing, while competently and patiently answering all my questions. Highly recommend.
I have no regular eye doctor, and woke with a serious issue in my eye. I called at 8 am. I was in at 10 am, short wait, and… they took a sliver of metal out of my eye and removed most of the rust that developed. Bam bing boom! Everyone was awesome and nice. It was a great experience.
I had an urgent situation whereby my only pair of glasses were broken over the weekend and my Rx was expired. As a result of a cancellation they reached out to me and I was able to have my Rx updated and glasses ordered.
Dr. He was extremely attentive, and I was impressed with the technology she had at her command. In addition to a lengthy exam, she gave me a couple of minutes after her next patient to answer a question I had forgotten to ask during the exam. AND she called me later to suggest something else to do for my condition. Kudos!
This has been my chosen eye care practice for several years. I have had courteous, professional treatment throughout the process of check in, eye exam, and choosing glasses. They have taken all the necessary precautions for safety during COVID19.
Staff are courteous, helpful, and friendly. A small glitch when picking up my glasses meant driving to the Hanover location. In general the service is good.
I had pain in my eye from a procedure performed 2 weeks ago at Uvm. The doctor at white river family eye care was able to get me in to be sure I had no problems from the procedure. She was very thorough with her exam and was very informative. The pain was gone after using the drops she recommended.
Our family have been with White River Family Eye Care for many years. We have always been totally satisfied with service and dedicated care we have received. They have a great selection of frames and you are helped to pick the right …
Made an appointment for my daughter after she complained of blurry vision in her right eye. We had never been here before but they took great care of her and were very efficient and very cautious with the COVID concerns. I recommend them 100%z
Stay away and go elsewhere for glasses. I’ve had several rude service experiences here. I’ve purchased 6 sets of glasses here and they always push you to buy the super expensive lens warranty. So today I went in to replace my scratched …
I was not impressed with Emma’s (White River facility) attitude on the phone, she made me feel stupid and she came off very snooty right from the start. …
I was new to the area and trying to find all new medical professionals/practices, and White River Family Eye Care was such a breeze! It’s easy to make an appointment at a preferred time, they have a great glasses selection, and Dr. He gave …
I am thrilled to have found WR Family Eye Care. This was a follow up visit with Dr He. after some concerning symptoms that she evaluated in August. Dr. He is an incredible provider. I feel so confident in her care. She is always so …
What a wonderful experience I had here for a routine eye exam. I was seen on time and given a thorough, comfortable, informatIve checkup. Having recently moved to the area, I am grateful for such a fine practice to be available nearby.
Dr Bernal is one amazing clinician. He is on time, thoughtful and clearly well educated and up to date with that knowledge. He’s a good listener, one of the best I’ve had the pleasure of seeing. …
I just recently started coming here and I am have been so impressed with the customer service! Everyone is so friendly and welcoming and I even got my glasses quicker than I expected. I highly recommend
I’ve been using these wonderful folks for my eye care for over 15 years, and they have always been exemplary. Friendly, experienced, knowledgeable people and a very pleasant and clean facility.
I’m writing this to share my experience with family eye care. From the time I walked through the door until I saw Linda who helped me with the cost of 2 pairs of glasses. All of the employees were positive an helpful. When employees are …
White River Family Eye Care is absolutely spectacular! Today I had an eye emergency where my contact ripped in half, leaving half of the contact stuck up under my top eye lid. I attempted to clean it with saline and get the missing piece …
Dr. Bernal is patient centered, professional, knowledgeable and thorough. He takes time to address all questions and troubleshoot problems. The supporting staff at White River also offer excellent care and prompt attention. …
Great Place!! It was my first time as a patient here. Dr. He was amazing. Made the whole exam great. Help me get my eyelashes out of my eye that got stuck in. Great staff!!! Can’t wait for my appointment next year!
Always a pleasant environment to step into even today given that extra precautions were in place and strictly adhered to so as to avoid any and all possible viral exposure. …
The reception staff was courteous; there were two behind the desk; they did appear a tad distracted and I’m sorry to say were not quite as welcoming and friendly as they were on Monday. It was my 2nd time in the office this week, as I went …
I had a very good appointment visit . the staff was very professional , very kind and respectful. There was no long wait , they got me in right on time and made me feel very comfortable. I am truly blessed to have white river family eye care to provide my family the eye care we need . 5 stars from the Underhills
Been going for many years. There has never been anything but “red-carpet” treatment. Start to finish smart, down to earth folks. Will go to White River Family Eyecare until I don’t need my eyes anymore!! Thank you!
Long story short, years ago I switched eye care providers to one more local to me for convenience. It turned out not to be convenient and I switched back to WRF eye care as they took longer than two minutes to listen to me and came to my …
Dr. He is excellent. She gives extremely professional and thorough exams. I’ve been very impressed by her depth of knowledge and diagnostic abilities. She also explains results in a detailed and comprehensible way. I feel very secure knowing she is the clinician responsible for my eye care!
Everyone was friendly and efficient. The exam was thorough and clearly explained, with all questions answered. I highly recommend White River Family Eye Care.
The whole staff did a great job. Brought my daughter in for an eye exam. When it was all done she had to get glasses. Dr He did a great job making her feel comfortable and was very patient With her. Nicole the did a amazing job helping …
I made my first ever appointment for my eyes, and was initially helped by Nicole. She was exceptionally cordial and helped me with arranging an appointment, which I should have made sooner. She was helpful and knowledgeable in answering any …
I went to WRJ eye care for annual exam. Process was organized via text prior to appt. taken care of promptly at reception desk. Waited only a few minutes to be brought in and have initial testing before seeing the doctor. Professional and …
The ladies at the front desk have always been very helpful and empathetic when I have problems such as ran out of contacts and unaware of FDA prescription expiration law with next available appointment two months out. And Dr. He is amazing. Extremely knowledgeable, cares, and shares thorough information and knowledge with clients
This business is excellent! Upon my arrival, the ladies at the front desk warmly greeted me and walked me through the check in process. Following, my opthomologist, Dr. Berry received me from the retail section (with a pretty great …
Today’s visit was fantastic! The staff are courteous, helpful and friendly. The doctor was thorough and explained everything clearly. Best of all, my 17 year old found glasses he really likes!
Wonderful and Friendly staff. I had my yearly eye exam today and I was in and out in less than an hour. The staff at the front desk were very helpful and friendly. The nurse and the doctor explained each test that they were doing and why …
I came to White River Family Eye Care this afternoon for a standard eye exam in order to purchase new glasses. Dr. Jordan noticed an issue with my retina during the exam. She immediately referred me to DHMC where I had emergency laser …
Everyone in the office is extremely nice and welcoming. You are greeted with a smile and friendly conversation. A comfortable and relaxing atmosphere to wait until your appointment. I had an appointment with Dr. He, and she was easy to talk …
Really Really enjoyed my visit with Dr.He, she is so knowledgeable and I finally feel like I have an eye doctor who listens to me. Thanks so much for getting me in with her!
My daughter had an eye infection that scared her pediatrian. Dr He was amazing in getting her right in, putting her on antibiotics, and seeing her again 3 days later before the clinic opened. We have used this opthalmologist and practice for years and highly suggest them.
Dr. He is both incredibly knowledgeable and kind. I would recommend her to anyone looking for quality eye care. The front desk staff and technicians are friendly and professional as well.
Yesterday was my first visit to White River Family Eye Care. The staff was very attentive and kind. Dr. Dufour was friendly and thorough in her evaluation. I would highly recommend this location to my friends and family.
I was very happy with the care I received at White River Family Eyecare. All the staff from front desk to providers were efficient, professional and friendly. I felt like compared to my last provider things were just a little easier and …
Took my 5 year old daughter for her first visit. She is afraid of the Dr’s but the layout and way they approach kids and how they get the tests done is amazing. They implemented Disney movies and pictures and almost made the whole thing …
I have been a long time patient of White River Family Eyecare, and I have had a few providers over the years all have been nice & care for the patients. My favorite is Dr. Ran He, she’s my current provider and I love my visits with her, a perfect mix of professional and personal every time! Love her!
Received great care today! Felt safe during the visit… it’s obvious that the staff and Docs are working hard to make sure that patients are given the highest quality care while making sure that the office works to keep everyone safe.
Whiteriver Family Eye Care is always positive and helpful. My, five year old, daughters visit today was no exception. Dr. He helped us through the entire visit and the professional (medical assistant?) Emily who roomed was outstanding per …
My appointment today went great. Directions were clear(keep safe distance, wear mask and perform hand hygiene). ALL staff were wearing masks and I felt very safe. I think it would be very helpful to staff with smaller hands to have gloves …
Had a great appointment at WR family Eyecare. Dr. Ran He was great and she provided the the most educational exam I have ever had. Dan was great helping me find a new frame I liked too.
This is a top notch professional, caring office. I had a client that I brought to this office and was so impressed with the experience that I booked an appointment for myself not long afterward. Dr Ran He is one of a kind. Her knowledge, …
Visit was efficiently run. Dr. Ran He was very thorough in her exam and took plenty of time to answer questions. Everyone was wearing a mask. Facilities seemed very clean and well kept.
I had my first visit with White River Eye Care today. I have never had a professional eye exam before this. They were very professional and explained everything they were doing. I felt at ease and welcome there. They are very busy and it is …
Check-In was easy. The seating area was well marked. Staff were gracious & made sure the patient understood what was said. My doctor was great; she answered my questions & offered additional ideas for alleviating eye fatigue due to required screen time for work. It was a comfortable experience from start to finish.
I really appreciated the cleanliness of the office and the covid precautions in place. The office administrators were kind, patient, and helpful. My doctor was knowledgeable and took the time to learn my medical history through questioning …
Dr. Ran He was wonderful with my children. She made my daughter feel so comfortable even though it was my daughter’s first visit. She also expertly worked around my other child sitting on my lap for my checkup. I always ignore it when people ask me for reviews but I was just so impressed.
Dr. Bernal is by far the best optometrist in the area. He has been my optometrist for the last 26 years and my son’s for 6. I would suggest no one but White River Family Eyecare for your eye needs.
I’ve been a happy and loyal customer of White River Family Eye Care for many years.
Throughout our association I’ve been impressed with the entire staff’s ability …
I was greeted politely. Front desk was friendly and professional. Dr He, as usual is very pleasant, helpful and explains what she is doing during all aspects of the eye exam. White River Family Eye Care has served myself and my family …
I have Dr.He and she is so thorough when doing the exam. She checks every part of your eye to make sure nothing is wrong. It is not a 15 minute exam it’s at least 30. She explains everything to you so you understand what she is talking …
I trust the staff and Drs at White River Family Eye Care. They are always friendly, thorough and exceedingly competent. The member of the staff who helped me pick frames had a very good eye for what would look right for me, something I would have struggled with.
I’ve been a patient at White River Family Eyecare (and Hanover Family Eyecare) for years. I’ve always been treated very well. I most recently came in for a follow up appointment with Dr. Bernal after lasik surgery. His experience and professionalism helped reassure me that I am on the right track!
One of the best eyecare centers I’ve been to. Dr. really listened to what I was saying and thoroughly answered all my questions. Staff is all very friendly, office is beautiful, glad I found them.
my first eye exam in 40 years and it was great. i learned new things and had a great time. everyone was nice. there’s a lady there from boston. she was wicked nice. so there’s that too.
Every time I go to White River Valley Eye Care I am treated like royalty. They care about their customers. I was the last customer out and they never said a word to me like we will be closing soon. Instead they made sure I was satisfied with what I had picked out for glasses and the added features.
My six year old went to his second appointment. Everyone was personable and very nice. My son felt like he was in control of picking what he liked. The only thing I didn’t love is that they have lots of expensive, name brands frames on the …
Staff greeted me, all technicians were friendly and put me at ease. Dr. Bernal is very professional. He is knowledgeable and I have no doubt that I am getting the best care.
My eye dr. was very thorough and took the time to explain my vision care options. Good selection of frames and friendly staff made for a pleasurable experience overall.
Very professional, thoughtful and always on time. Always gotten great service. You can’t go wrong with having White River Family Eye Care take care of your vision needs.
Phil Wheeler
Very professional exam. Great recommendations were given for better eye drops to use. Which in fact work far better than the ones I was using. I would highly recommend White River Family Eye Care to anyone looking for an eye exam , new glasses, contacts…etc.
Staff is always very friendly. They always explain everything before it happens so you are comfortable. The staff that helps you select frames are knowledgeable about the different features and very transparent about the pros and cons so …
I went into White River get my glasses. I had a appointment to pick them up. Had to wait 45 minutes for them. I’m fine so far. I can see with them. Thank you.
This office has been nothing short of amazing for both me and my son! They have always been so kind, thorough, empathetic and go above and beyond. I will forever be thankful for Dr. He for catching an unexpected and serious condition I had …
White River Family Eye care is great. Been going here for years and they are the best around. Very professional and precise. Dr. Ran He was great. Very thorough. Very much reccomend.
It was a great experience.!The techs are so nice and fun. The doctor herself explains everything it was a great experience as always . Will keep coming back. Staff is awesome! thoroughly . Like it there! Very professional!
Everyone is very professional at White River family Eyecare. From the women on the front desk to the doctor, herself. Very kind and considerate. Debbie was wonderful. She took me back to the exam room and went out of her way to obtain all the necessary information that the doctor would need. I highly recommend. WRFE
Dr Bernal has been my first Optometrist, and like many of us I had unrealistically hoped he would work forever. He may still do that at his own pace, and we will miss his expertise. Today I was lucky to be offered an appointment that opened …
Knowing the team and being known by the team is most pleasant. Check-in was quick, initial screening was efficient, and the punctuality of Dr. He was excellent. No miss, no fuss. Thank you!!
Love this eye care office. Everyone is friendly and efficient. Dr. He is knowledgeable and approachable. She alwaysake me feel that I can ask whatever questions I have without feeling rushed.
Great experience for my 9 yr old. I had to bring my daughter too, the Doctor was so patient and kind when they acted like typical kids! Highly recommend!
The doctor was super thorough. They have great technology for proper evaluation in an efficient way. It was my first time there as where i used to go closed after COVID lock downs.
You always make me feel comfortable which is not easy for me in an office setting. Your staff is knowledgeable and helpful. It has been hard for me to find glasses I like in this world of big lenses because I have a small face, but you had what I was looking for. Thank you so much!
I needed a new optometrist as I have moved to a new area. Dr. Bordeaux was not only very cordial but very knowledgeable and thorough with my exam. And the optician I saw to choose my glasses also seem very knowledgeable. Overall I was very happy
We switched to White River Family Eye Care after our insurance was no longer accepted at our previous ophthalmologist/optometrist. The reception staff is friendly and clear with insurance procedures. Tom, who did our intake and measurements …
They were awesome! I am new there but my mom had gone there before and they were so helpful when she lost her glasses while she was in the hospital in another state. They made her a new pair according to her last prescription and I was able …
Everyone was very helpful in very nice
Everything was clean, friendly and efficient.
Everyone was professional and caring!
Very nice people
Awesome people, treat you like family..
Excellent service and folloup on questions, highly recommend
Timely, professional.
As always very professional and always courteous.
Great people. Been going there for years.
Superb service. Everyone is so friendly
Great staff. High level of professionalism
They found and resolved the source of my eye irritation in minutes.
Always feel well cared for, never rushed.
I always fell very taken care of when I get my eyes check
This is so personable , friendly and professional. Great place
Felt very comfortable with everything that is going on in this world.
Professional, pleasant office and staff resulting in a positive experience.
I strongly dislike getting my eyes checked but the entire staff here make the process tolerable.
Good, friendly, responsive service at a fair price.
Great selection in eyewear and a really professional and caring staff
Awesome experience. Everyone is very helpful!
I was very pleased with the whole process. The staff is very professional
Fit me in right away for an eye emergency. I couldn’t be more satisfied with the care I received. Thank you!
Always a thorough eye exam with Dr Bernal highly recommend
Everyone there is always so pleasant and helpful. Couldn’t ask for better care!
I had an incredibly awesome experience today from examination to choosing frames.
Staff was very friendly and helpful. Very relaxed atmosphere.
Things went as smooth as possible on this visit. I was well taken care of !
Very patient and understanding with my child. Ran right on schedule.
Superb as always!
Dr. Dufour is very thorough and everyone is always very pleasant. Thank you!
Dr He explained everything as what she was doing. Very professional and courtious
Prompt, safe and informative!
Hats off to Dr Berry who was superb!
Everyone as usual were very pleasant. They were on time. Considerate.
Always quality care. If you have a problem they will always get you in quickly.
Fantastic Team who are focused on the patient/consumer.
Great practice! Friendly and knowledgeable professionals.
Outstanding service; quite professional; I highly recommend White River Family Eye Care
Very professional, and nice people. Been going there for years.
Always friendly and professional. Everyone is very helpful. Always a wonderful experience.
Thorough exam, clear explanations, very helpful staff. Great office for eyecare.
Very efficient & thorough in fitting my eyes for contact lenses. Highly recommend.
Got taken in in a timely manner, was given an eye exam in an efficient manner, and very helpful staff
Excellent secretarial service, zero wait time, courteous and professional eye exam.
Great service and friendly staff, would definitely recommend them.
I was very lucky to be able to get in same day I called. They are wonderful.
I was so happy to learn that you did exams for toddlers would not of wanted to take my child anywhere else.
Friendly, personable, and expert care. Treat you as a distinct individual. Great choice for me.
I am very pleased with all the services that they provided to me. Very nice people.
I miss the eye contact, personal touch at the front desk.
Eye exam always warm relaxed & personal
Easy to find, easy to set up my first appointment, easy to check in. Super friendly, accomodating and knowledgeable staff.
Even in these trying times they do all they can to take great care of there patients.
I’ve been going here my entire life. I absolutely love it and they really care!
Nice people- takes a while to get in for an appointment. Great communication with the reminders!
Outstanding and thorough exam by Dr Dufour. Support staff at the front desk and technicians are knowledgeable and help.
Good location, easy parking and a pleasant staff. Dr. Bernal explains things well and pleasant, efficient service from all.
Had a very good experience with them. They are super professional and friendly!
Quick, thorough and friendly. Making an appt was seamless.
Always professional and courteous.
Excellent thorough caring service by all in the clinical and optician sections
Friendly from the moment I entered the door. Dr. He was on time and very thorough. A pleasant experience
I have been seeing Dr. Dufour for 25(?) years. The whole staff makes me feel comfortable.
I always feel very cared for. The entire staff and my doctor are professional and kind.
I’ve seen almost all the doctors at this office and I’ve had a great experience with all! Great selection of frames also!
There’s a reason I’ve been going to them since I was a kid. (PS – I am no longer a kid. But today they told me I don’t need bifocals yet! Yaaaay!)
Great service and friendly staff! Dr. Ran He is fantastic I would recommend her to everyone!
They knew exactly what I needed and got it all done, including insurance processing. The ultimate professionals! Norwich, VT
Everyone was very friendly. Melissa was amazing helping me pick out my frames. Thanks so much Melissa.
Professional and very thorough. I have very bad eyes and seen many doctors and White River Family Eye Care is the best by far
Always friendly staff, My son has been going for about 3 years and just transitioned into contact this past week, and we couldn’t be anymore pleased with the visit and information he received and training from Jesse.
Staff was very friendly and attentive. Very positive atmosphere.
Thank you 😊 very much for the excellent service, my visit went very well and the doctor was very helpful and I also wanted to thank the staff as well …
I have been coming to Dr Bernal for years and now even though we aren’t local I bring my kids here because they are so great!
The entire visit was a positive one! They gave my 85yo mother wonderful service and experr eye care.
Dr. Bernal shared lots of information on eye health way beyond the normal exam. He addressed a lot of concerns and gave context in what’s going on as my eyes age. I left smarter.
I have been going to WRFEC for many years. The many reasons everybody there is so kind, caring and helpful.
Great experience both “front of house” (art/theatre speak for reception and the usually spectacular, professional appointment.
Dr Bernal is fabulous. I felt like he gave me VIP treatment.
Always professional, courteous, and friendly service!
I wouldn’t dream of going anywhere else for my eye health and optical needs.
Needed a same day appointment, Covid precautions in and out within 15 minutes, important to limit time at appointments so it went well.
I felt that Everyone acted with courtesy and professionally. My exam was thorough and details were clearly explained.
Everyone there were so awesome!!!! So everyone answered my questions right away with smiles and politeness.Thank you all for taking care of De’Mons needs😀 …
I always experience the professional red carpet when I am there. I don’t feel rushed, I am respected 💯 and you feel like one of the family. …
Always polite and the Dr.s spend the time to listen. They do what needs to be done to make sure that your eyes are in good shape.
Tried multiple times to make an appointment by phone and the lady at front desk hangs up on you mid sentence.
Great eye care, friendly staff and doctors. Great eyewear selection. Very thorough.
Post Covid appointment and as always the girls at the front desk and Dr. Dufour were welcoming and dedicated to providing excellent care.
They were friendly and professional.
First visit. Prompt starting and finishing and scheduling of additional appointment to follow up.
My first visit was excellent. I met Dr Duford and she explained everything that was going on very clearly. I was very pleased with the whole staff.
I’ve only been once so far, but staff and doctors seem highly professional and unhurried. Prices are below what I’m used to in other areas of the U.S.
Gentle, kind and helpful staff. Excellent doctor. I highly recommend them. The selection of frames is extensive.
Outstanding initial visit! Wonderful staff. I feel I couldn’t have received better care elsewhere!
The eye care was awesome. Friendly, helpful, and most all full of smiles. Thank you White River Family Eye Care. Steven Scovel.
The staff is very professional and caring. I always feel like they are listening to my concerns with respect.
great service, nice personnel, detailed eye exam
Dr. Bernal and his staff are very caring. No matter how busy they are, they greet you with a smile.
Thank you for everything you do
The people at White River Family Eye Care are friendly and very good at what they do. My check up went smoothly and they answered all the questions I had.
Great experience. Fast and easy check in for new patient. Doctor was top notch and made my experience enjoyable. Thanks!
Great experience very friendly and: very knowledgeable.
I love White River Family Eyecare! I always feel safe and listened too. The staff are terrific.
This place is affordable to anyone who likes to go through an economy package. I love going here as all of the staff are friendly and they can help you out whenever needed.
As a new patient I found my experience to be a really good one. Thankyou for such a smooth first appointment.
Always professional and kind. Love Dr he! Ty all for all you do to take care of my eyes!
They always exceed my expectations! Would highly recommend. Dr. He and staff are awesome!
The staff here is always great with me and my whole family. Nice selection of frames and awesome doctors make this an easy choice.
Always prompt,proffessional and courteous. Front desk staff are always great to deal with, very helpful and informative.
Just a great experience. …
The Dr was very nice and gentle with my teenage son. Front desk was very fast with check in.
Awesome visit. Great results!!
I was so happy they could see me the day I called with my problem- a broken contact lens that I could not get out. They took care of it —and me. Very much impressed with their professionalism.
Very pleasant appointment, everyone very helpful. All went great.
I have been going here for over 30 years. Always polite and professional. Even during these trying times with the pandemic I felt welcomed and safe. Thank you for continuing your proffesionalism.
Great people, always friendly
Best eye doctor appointment ever. These optometrists know what they’re doing and they definitely know how to treat you well and listen to you. You’ll be glad you came here.
Excellent care as always. All my questions were answered and concerns were gone over in detail. Thank you.
Quick, friendly and efficient. I’ve been to a number of different eye care specialists in the upper valley and I’ve been quite happy at White River for the last 10 years.
I had no wait time for my appointment. The doctor explained everything she saw and went ever further by taking pictures of my eyes to make sure what she thought she saw was true. It was not but by taking x-ray she saw it better.
It was my first time going to this place and they were all great from the receptionist upfront to the doctor checking my eyes they didn’t even make it seem like I was at a doctors appointment. Seems like a really great place.
Dr. He was very efficient and thorough. She is very charismatic and caring. I highly recommend her and White River Family Eyecare.
I was nervous about my visit during the Covid-19 pandemic, but I needn’t have worried! They were fully prepared, the staff were friendly and informative, and it was definitively an overall wonderful experience.
This was our first time coming to White River Family Eye Care. They are all very welcoming and friendly. Prices are great. Clean! Would recommend very highly!
A very comprehensive eye exam. Well done!
Always a pleasant visit! Everyone does an excellent job and are always professional. I feel I am getting the best care for my eyes!
Dr He was very thorough and explained the process and results. I am confident that I have received excellent eye care.
My optician was superb. She was very friendly and not only answered any questions I had but took the time to explain any answers she gave me. I would highly recommend White River Junction Eye Care!
Great experience! I was able to get an appointment at my preferred day and time, I was seen on time, the staff was all pleasant, and all my questions were answered thoughtfully. Thank you for another wonderful visit.
The entire staff is friendly, considerate and professional. Consequently, they are always busy. With advance planning this isn’t a problem though.
As always great team of people taking care of my eyes! See you in July!!
Back for another visit here in March with Dr. Dufour, everybody on the team is excellent to work with I’ll see you in September. Thank you!
I was seen on time and did not wait long at all. All tests were done and explained to me and I had a good understanding of everything. I felt safe at my appointment during the pandemic.
My local eye care practice. I have been going here for years, and it’s always an enjoyable experience. The doctors and staff are friendly and professional, and I feel treated like an individual, not a number, when I visit.
Excellent care from all of the staff.Dr. Dufour is explains everything so it is easy to understand and gives great clarity and care.
Very efficient care. The safety protocols were great and made me feel comfortable. The doctor was quick but thorough.
As always a very good experience at WRFEC from the reception to the careful and thorough eye exam and the adjustment of my glasses. Great people, great service.
Even on an extremely busy Friday afternoon all staff was welcoming, pleasant and efficient. Medical care is always thorough. Highly recommend this ophthalmology practice.
This is a glasses shop cut and dry. Tried to push hard on glasses sales when I was looking to get an eye health issue discussed. …
As always, the wait was brief, the staff courteous, the tech knowledgeable and friendly, and Dr. Dufour friendly, respectful, and skilled.
Every single person I came in contact with at White River Family Eye Care was kind and helpful and straightforward. I love asking questions there, and of course I think Dr Dufour is wonderful: clear, responsive, experienced and knowledgable.
Great service, nice people. I felt well looked after. Plus, they always go above and beyond to fix my glasses.
Got. In quickly, people were friendly and helpful, Dr. did a good job, explained well, and answered questions that I asked. I couldn’t have asked for from a Dr visit.
After a two-year struggle with not being able to read without headaches I was finally excited to have surgery on both eyes and then get glasses. What a disappointment. My hard earned money down the drain for glasses. If someone needs …
The staff is always really kind, timely during appointments & communicate clearly. Exam rooms are super clean and everyone seems to be following all safety protocols.
Dr Barry did a great job, and answered all questions I had.
In regards to Covid, entire staff did a great job, and I always felt very safe.
I feel they listen and respect me as a patient. Dr. Dufour is always pleasant and very thorough. She explains what she finds and gives suggestions on things to do to help maintain good eye health.
All staff members were friendly, thoughtful, very observant of COVID protocols. I very much appreciate the highly professional care and attention that I always receive.
Our family has been with White River Family Eye Care for a few years. My eldest daughter found them and we all switched over. …
The entire staff at WR Eyecare is friendly, helpful and professional. Dr. He takes the time to explain what she is doing and why. Fabulous practice!
I had a fine appointment today. I do have a couple of questions for my Dr. Which I will call or send a message about.
I had an amazing experience at White River Family Eyecare! From check-in at the front desk to the exam…All staff were courteous, knowledgeable and made me feel safe and comfortable during this uncertain time. I highly recommend visiting White River Family Eyecare for all your vision needs!
Had Dr He this time for my biennial exam. Extremely impressed! She was very thorough, and explained what she was doing, while competently and patiently answering all my questions. Highly recommend.
I have no regular eye doctor, and woke with a serious issue in my eye. I called at 8 am. I was in at 10 am, short wait, and… they took a sliver of metal out of my eye and removed most of the rust that developed. Bam bing boom! Everyone was awesome and nice. It was a great experience.
I had an urgent situation whereby my only pair of glasses were broken over the weekend and my Rx was expired. As a result of a cancellation they reached out to me and I was able to have my Rx updated and glasses ordered.
Dr. He is always so knowledgeable in her field. She shows compassion and cares for her patients. It is a pleasure to be a patient at this office.
Dr. He was extremely attentive, and I was impressed with the technology she had at her command. In addition to a lengthy exam, she gave me a couple of minutes after her next patient to answer a question I had forgotten to ask during the exam. AND she called me later to suggest something else to do for my condition. Kudos!
This has been my chosen eye care practice for several years. I have had courteous, professional treatment throughout the process of check in, eye exam, and choosing glasses. They have taken all the necessary precautions for safety during COVID19.
Staff are courteous, helpful, and friendly. A small glitch when picking up my glasses meant driving to the Hanover location. In general the service is good.
I had pain in my eye from a procedure performed 2 weeks ago at Uvm. The doctor at white river family eye care was able to get me in to be sure I had no problems from the procedure. She was very thorough with her exam and was very informative. The pain was gone after using the drops she recommended.
Our family have been with White River Family Eye Care for many years. We have always been totally satisfied with service and dedicated care we have received. They have a great selection of frames and you are helped to pick the right …
Made an appointment for my daughter after she complained of blurry vision in her right eye. We had never been here before but they took great care of her and were very efficient and very cautious with the COVID concerns. I recommend them 100%z
Over the top care!!!!!
– Super Friendly …
Stay away and go elsewhere for glasses. I’ve had several rude service experiences here. I’ve purchased 6 sets of glasses here and they always push you to buy the super expensive lens warranty. So today I went in to replace my scratched …
Jessica Berry is both professional and personable. I am enjoying being a patient at this practice.
I was not impressed with Emma’s (White River facility) attitude on the phone, she made me feel stupid and she came off very snooty right from the start. …
I was new to the area and trying to find all new medical professionals/practices, and White River Family Eye Care was such a breeze! It’s easy to make an appointment at a preferred time, they have a great glasses selection, and Dr. He gave …
I am thrilled to have found WR Family Eye Care. This was a follow up visit with Dr He. after some concerning symptoms that she evaluated in August. Dr. He is an incredible provider. I feel so confident in her care. She is always so …
What a wonderful experience I had here for a routine eye exam. I was seen on time and given a thorough, comfortable, informatIve checkup. Having recently moved to the area, I am grateful for such a fine practice to be available nearby.
Front desk is polite, courteous easy to work with and professional. Dr Bernal has been the best I’ve seen in my 62 yrs of needing eye care.
Dr Bernal is one amazing clinician. He is on time, thoughtful and clearly well educated and up to date with that knowledge. He’s a good listener, one of the best I’ve had the pleasure of seeing. …
I just recently started coming here and I am have been so impressed with the customer service! Everyone is so friendly and welcoming and I even got my glasses quicker than I expected. I highly recommend
I’ve been using these wonderful folks for my eye care for over 15 years, and they have always been exemplary. Friendly, experienced, knowledgeable people and a very pleasant and clean facility.
I’m writing this to share my experience with family eye care. From the time I walked through the door until I saw Linda who helped me with the cost of 2 pairs of glasses. All of the employees were positive an helpful. When employees are …
White River Family Eye Care is absolutely spectacular! Today I had an eye emergency where my contact ripped in half, leaving half of the contact stuck up under my top eye lid. I attempted to clean it with saline and get the missing piece …
Dr. Bernal is patient centered, professional, knowledgeable and thorough. He takes time to address all questions and troubleshoot problems. The supporting staff at White River also offer excellent care and prompt attention. …
Great Place!! It was my first time as a patient here. Dr. He was amazing. Made the whole exam great. Help me get my eyelashes out of my eye that got stuck in. Great staff!!! Can’t wait for my appointment next year!
Always a pleasant environment to step into even today given that extra precautions were in place and strictly adhered to so as to avoid any and all possible viral exposure. …
Excellent compassionate care. Love the staff.
The reception staff was courteous; there were two behind the desk; they did appear a tad distracted and I’m sorry to say were not quite as welcoming and friendly as they were on Monday. It was my 2nd time in the office this week, as I went …
I had a very good appointment visit . the staff was very professional , very kind and respectful. There was no long wait , they got me in right on time and made me feel very comfortable. I am truly blessed to have white river family eye care to provide my family the eye care we need . 5 stars from the Underhills
First time visit/ new patient and very pleased with all aspects of my appointment. …
Been going for many years. There has never been anything but “red-carpet” treatment. Start to finish smart, down to earth folks. Will go to White River Family Eyecare until I don’t need my eyes anymore!! Thank you!
Long story short, years ago I switched eye care providers to one more local to me for convenience. It turned out not to be convenient and I switched back to WRF eye care as they took longer than two minutes to listen to me and came to my …
Dr. He is excellent. She gives extremely professional and thorough exams. I’ve been very impressed by her depth of knowledge and diagnostic abilities. She also explains results in a detailed and comprehensible way. I feel very secure knowing she is the clinician responsible for my eye care!
Everyone was friendly and efficient. The exam was thorough and clearly explained, with all questions answered. I highly recommend White River Family Eye Care.
The whole staff did a great job. Brought my daughter in for an eye exam. When it was all done she had to get glasses. Dr He did a great job making her feel comfortable and was very patient With her. Nicole the did a amazing job helping …
I made my first ever appointment for my eyes, and was initially helped by Nicole. She was exceptionally cordial and helped me with arranging an appointment, which I should have made sooner. She was helpful and knowledgeable in answering any …
I went to WRJ eye care for annual exam. Process was organized via text prior to appt. taken care of promptly at reception desk. Waited only a few minutes to be brought in and have initial testing before seeing the doctor. Professional and …
The ladies at the front desk have always been very helpful and empathetic when I have problems such as ran out of contacts and unaware of FDA prescription expiration law with next available appointment two months out. And Dr. He is amazing. Extremely knowledgeable, cares, and shares thorough information and knowledge with clients
This business is excellent! Upon my arrival, the ladies at the front desk warmly greeted me and walked me through the check in process. Following, my opthomologist, Dr. Berry received me from the retail section (with a pretty great …
Today’s visit was fantastic! The staff are courteous, helpful and friendly. The doctor was thorough and explained everything clearly. Best of all, my 17 year old found glasses he really likes!
Wonderful and Friendly staff. I had my yearly eye exam today and I was in and out in less than an hour. The staff at the front desk were very helpful and friendly. The nurse and the doctor explained each test that they were doing and why …
I came to White River Family Eye Care this afternoon for a standard eye exam in order to purchase new glasses. Dr. Jordan noticed an issue with my retina during the exam. She immediately referred me to DHMC where I had emergency laser …
Everyone in the office is extremely nice and welcoming. You are greeted with a smile and friendly conversation. A comfortable and relaxing atmosphere to wait until your appointment. I had an appointment with Dr. He, and she was easy to talk …
Dr Bernal and his staff are top notch. This is a great practice and no hesitation recommending to anyone young and old !!
Really Really enjoyed my visit with Dr.He, she is so knowledgeable and I finally feel like I have an eye doctor who listens to me. Thanks so much for getting me in with her!
Excellent, thorough eye exam with my new provider.
My daughter had an eye infection that scared her pediatrian. Dr He was amazing in getting her right in, putting her on antibiotics, and seeing her again 3 days later before the clinic opened. We have used this opthalmologist and practice for years and highly suggest them.
Dr. He is both incredibly knowledgeable and kind. I would recommend her to anyone looking for quality eye care. The front desk staff and technicians are friendly and professional as well.
Very good service and care,as always! Dr. Bernal is a wonderful doctor and I have been seeing him for many years. Staff is excellent!
Yesterday was my first visit to White River Family Eye Care. The staff was very attentive and kind. Dr. Dufour was friendly and thorough in her evaluation. I would highly recommend this location to my friends and family.
I was very happy with the care I received at White River Family Eyecare. All the staff from front desk to providers were efficient, professional and friendly. I felt like compared to my last provider things were just a little easier and …
Took my 5 year old daughter for her first visit. She is afraid of the Dr’s but the layout and way they approach kids and how they get the tests done is amazing. They implemented Disney movies and pictures and almost made the whole thing …
Dr. Bernal and his staff are always warm and welcoming. I’ve been a patient since 2016 and have always had good experiences .
I have been a long time patient of White River Family Eyecare, and I have had a few providers over the years all have been nice & care for the patients. My favorite is Dr. Ran He, she’s my current provider and I love my visits with her, a perfect mix of professional and personal every time! Love her!
Received great care today! Felt safe during the visit… it’s obvious that the staff and Docs are working hard to make sure that patients are given the highest quality care while making sure that the office works to keep everyone safe.
Whiteriver Family Eye Care is always positive and helpful. My, five year old, daughters visit today was no exception. Dr. He helped us through the entire visit and the professional (medical assistant?) Emily who roomed was outstanding per …
My appointment today went great. Directions were clear(keep safe distance, wear mask and perform hand hygiene). ALL staff were wearing masks and I felt very safe. I think it would be very helpful to staff with smaller hands to have gloves …
Had a great appointment at WR family Eyecare. Dr. Ran He was great and she provided the the most educational exam I have ever had. Dan was great helping me find a new frame I liked too.
This is a top notch professional, caring office. I had a client that I brought to this office and was so impressed with the experience that I booked an appointment for myself not long afterward. Dr Ran He is one of a kind. Her knowledge, …
Visit was efficiently run. Dr. Ran He was very thorough in her exam and took plenty of time to answer questions. Everyone was wearing a mask. Facilities seemed very clean and well kept.
I had my first visit with White River Eye Care today. I have never had a professional eye exam before this. They were very professional and explained everything they were doing. I felt at ease and welcome there. They are very busy and it is …
Check-In was easy. The seating area was well marked. Staff were gracious & made sure the patient understood what was said. My doctor was great; she answered my questions & offered additional ideas for alleviating eye fatigue due to required screen time for work. It was a comfortable experience from start to finish.
I really appreciated the cleanliness of the office and the covid precautions in place. The office administrators were kind, patient, and helpful. My doctor was knowledgeable and took the time to learn my medical history through questioning …
Dr. Ran He was wonderful with my children. She made my daughter feel so comfortable even though it was my daughter’s first visit. She also expertly worked around my other child sitting on my lap for my checkup. I always ignore it when people ask me for reviews but I was just so impressed.
Dr. Bernal is by far the best optometrist in the area. He has been my optometrist for the last 26 years and my son’s for 6. I would suggest no one but White River Family Eyecare for your eye needs.
I’ve been a happy and loyal customer of White River Family Eye Care for many years.
Throughout our association I’ve been impressed with the entire staff’s ability …
I was greeted politely. Front desk was friendly and professional. Dr He, as usual is very pleasant, helpful and explains what she is doing during all aspects of the eye exam. White River Family Eye Care has served myself and my family …
I have Dr.He and she is so thorough when doing the exam. She checks every part of your eye to make sure nothing is wrong. It is not a 15 minute exam it’s at least 30. She explains everything to you so you understand what she is talking …
I trust the staff and Drs at White River Family Eye Care. They are always friendly, thorough and exceedingly competent. The member of the staff who helped me pick frames had a very good eye for what would look right for me, something I would have struggled with.
Fabulous experience..
Dr Bernal and all the staff are A plus.
I’ve been a patient at White River Family Eyecare (and Hanover Family Eyecare) for years. I’ve always been treated very well. I most recently came in for a follow up appointment with Dr. Bernal after lasik surgery. His experience and professionalism helped reassure me that I am on the right track!
One of the best eyecare centers I’ve been to. Dr. really listened to what I was saying and thoroughly answered all my questions. Staff is all very friendly, office is beautiful, glad I found them.
Thank you for your kindness and caring. I am so happy that you were able to see me today.
my first eye exam in 40 years and it was great. i learned new things and had a great time. everyone was nice. there’s a lady there from boston. she was wicked nice. so there’s that too.
Every time I go to White River Valley Eye Care I am treated like royalty. They care about their customers. I was the last customer out and they never said a word to me like we will be closing soon. Instead they made sure I was satisfied with what I had picked out for glasses and the added features.
Love Dr. He. Explains everything very well. Support staff pleasant and very helpful.
Very friendly staff Catielynn was especially helpful had several pairs of glasses selected for me to try When I got done with my exam .
My six year old went to his second appointment. Everyone was personable and very nice. My son felt like he was in control of picking what he liked. The only thing I didn’t love is that they have lots of expensive, name brands frames on the …
Staff greeted me, all technicians were friendly and put me at ease. Dr. Bernal is very professional. He is knowledgeable and I have no doubt that I am getting the best care.
My eye dr. was very thorough and took the time to explain my vision care options. Good selection of frames and friendly staff made for a pleasurable experience overall.
Very professional, thoughtful and always on time. Always gotten great service. You can’t go wrong with having White River Family Eye Care take care of your vision needs.
Phil Wheeler
Very professional exam. Great recommendations were given for better eye drops to use. Which in fact work far better than the ones I was using. I would highly recommend White River Family Eye Care to anyone looking for an eye exam , new glasses, contacts…etc.
Professional, efficient and friendly service. I was admitted on time and quickly went through the steps of my annual visit.
Staff is always very friendly. They always explain everything before it happens so you are comfortable. The staff that helps you select frames are knowledgeable about the different features and very transparent about the pros and cons so …
I really like my eye doctor and her assistant. He’s very nice and kind and pleasant to talk to.
I went into White River get my glasses. I had a appointment to pick them up. Had to wait 45 minutes for them. I’m fine so far. I can see with them. Thank you.
The doctor was very nice and I am more than satisfied with my appointment.
Wonderful care. I cannot recommend this practice enough. Extremely patient staff for those with special needs.
This office has been nothing short of amazing for both me and my son! They have always been so kind, thorough, empathetic and go above and beyond. I will forever be thankful for Dr. He for catching an unexpected and serious condition I had …
Always friendly folks at the front desk. Professional folks in the back. I trust and enjoy my interactions with White River Family Eye Care.
White River Family Eye care is great. Been going here for years and they are the best around. Very professional and precise. Dr. Ran He was great. Very thorough. Very much reccomend.
It was a great experience.!The techs are so nice and fun. The doctor herself explains everything it was a great experience as always . Will keep coming back. Staff is awesome! thoroughly . Like it there! Very professional!
Everyone is very professional at White River family Eyecare. From the women on the front desk to the doctor, herself. Very kind and considerate. Debbie was wonderful. She took me back to the exam room and went out of her way to obtain all the necessary information that the doctor would need. I highly recommend. WRFE
Dr Bernal has been my first Optometrist, and like many of us I had unrealistically hoped he would work forever. He may still do that at his own pace, and we will miss his expertise. Today I was lucky to be offered an appointment that opened …
Knowing the team and being known by the team is most pleasant. Check-in was quick, initial screening was efficient, and the punctuality of Dr. He was excellent. No miss, no fuss. Thank you!!
Love this eye care office. Everyone is friendly and efficient. Dr. He is knowledgeable and approachable. She alwaysake me feel that I can ask whatever questions I have without feeling rushed.
Great experience for my 9 yr old. I had to bring my daughter too, the Doctor was so patient and kind when they acted like typical kids! Highly recommend!
The doctor was super thorough. They have great technology for proper evaluation in an efficient way. It was my first time there as where i used to go closed after COVID lock downs.
You always make me feel comfortable which is not easy for me in an office setting. Your staff is knowledgeable and helpful. It has been hard for me to find glasses I like in this world of big lenses because I have a small face, but you had what I was looking for. Thank you so much!
I needed a new optometrist as I have moved to a new area. Dr. Bordeaux was not only very cordial but very knowledgeable and thorough with my exam. And the optician I saw to choose my glasses also seem very knowledgeable. Overall I was very happy
We switched to White River Family Eye Care after our insurance was no longer accepted at our previous ophthalmologist/optometrist. The reception staff is friendly and clear with insurance procedures. Tom, who did our intake and measurements …
They were awesome! I am new there but my mom had gone there before and they were so helpful when she lost her glasses while she was in the hospital in another state. They made her a new pair according to her last prescription and I was able …