White Sands Federal Credit Union is a member-owned, not for profit financial cooperative committed to the financial well-being of its members. … See more
I’ve been banking with White Sands for over 5 years already and their customer service is amazing. 3 days ago, I had to call to apply for a loan and Maricela Suarez walked me through the process. She made it so easy, and she was responsive …
I’m reading everyone’s review and I agree completely worst customer service ever they make a big deal out of nothing took 20 min in drive through for them to realize what I had already told them in the first place.
They’re now charging a three dollar fee, for a low balance. Credit union shouldn’t be doing this. I’ve been there for 14 years, fixing to pack my bags.
Worst bank in las cruces, there customer service is trash, and they constantly lock me out of the mobile banking app. Leaving me to wonder how much is in my account till monday because there closed.
My girlfriend was outright lied to by Art in collections. He told her that you have until tomorrow morning by 10:00 to make a payment or we are going to come pick up her car. The funny thing was she never missed a payment on her car. What …
Amazing service!! Gina helped me get my first auto loan! She made this experience easy and efficient! She went above and beyond to make sure I got everything taken care of as fast as possible! 10/10 would recommend
This used to be my go to bank years ago but that has changed. Customer service is non existent. Drive thru won’t even greet you and takes forever even when there is no one else there.
I’m a real satisfied customer with white sands FCU …Marcy Fierro makes my financing experiences always fast and easy ….highly recommend white sands FCU …
Like always, it was a pleasure doing business with White Sands CU. They make it so easy. Everything was done electronically. Marcy Fierro is a pro, makes the transaction go super smooth.
Horrible service and business . I got my account opened perfectly fine I was promised my account and now I’m told for whatever reason of a past institute that I’m not even familiar with that my checking account will be closed . Horrible …
I have really liked this bank for many reasons, but this evening, I realized they now charge a CU online fee!!!! How many more fees are they going to come up with? These fees could mean the difference between overdrafting or not. This …
Marcy Fierro is awesome. My truck was stolen and when I found a replacement she took care of everything. I have the same payment and number of payments left as before as I requested. I did have to put a significant down payment, but I got …
Marcy Fierro has been the best help there! She has never steered me wrong. Always honest and truthful. I am not sure what I would have done to make it through these rough times if it wasn’t for her and of course WSFCU… Love ❤️ her!
I absolutely hate this bank. Everytime I need to make a larger purchase my card is declined. Even a charge of $500 is difficult or impossible to make. Withdrawing money from the drive thru? Forget it. The money is put away before the …
Marcy is an excellent WSFCU representative. She always strives to give you the best loan rate she can based on your credentials. I have been doing business with WSFCU for nearly 30 years and Marcy has worked on about half of all my loans received through them. Thank you for your superior service. (:
I’ve been banking with White Sands for over 5 years already and their customer service is amazing. 3 days ago, I had to call to apply for a loan and Maricela Suarez walked me through the process. She made it so easy, and she was responsive …
I’ve never had a problem with WSFCU & I’ve used them for over 20 years
Seems like A decent bank. But it’s gotten smaller over the years.
I’m reading everyone’s review and I agree completely worst customer service ever they make a big deal out of nothing took 20 min in drive through for them to realize what I had already told them in the first place.
My go to place for car loans.
Lobby is not open on weekends, and the drive thru takes too long for the amount of lanes open.
Refused to break a $5 bill for 5 ones because I don’t have an account..?
Very professional, quick, and friendly.
Glad i switched to them!
They’re now charging a three dollar fee, for a low balance. Credit union shouldn’t be doing this. I’ve been there for 14 years, fixing to pack my bags.
Worst bank in las cruces, there customer service is trash, and they constantly lock me out of the mobile banking app. Leaving me to wonder how much is in my account till monday because there closed.
Love this bank! Everyone is always so helpful and pleasant.
Marcy was the real deal got my loan done same day.
Everyone there is relaxed, smiling and friendly. They also acknowledge you right away, and help you quickly.
My girlfriend was outright lied to by Art in collections. He told her that you have until tomorrow morning by 10:00 to make a payment or we are going to come pick up her car. The funny thing was she never missed a payment on her car. What …
Worst bank in Las Cruces. They treat your money like it’s their money. Take your business to First Light when choosing a “Credit Union”
Amazing service!! Gina helped me get my first auto loan! She made this experience easy and efficient! She went above and beyond to make sure I got everything taken care of as fast as possible! 10/10 would recommend
Marcy was great to work with – very friendly, professional and prompt. Highly recommend WSFCU! Way to go!
This used to be my go to bank years ago but that has changed. Customer service is non existent. Drive thru won’t even greet you and takes forever even when there is no one else there.
Applied on-line had the loan approved the next day. Very prompt, professional and courteous, I very highly recommend.
Gina at Whitesands Cu has always taken care of my family from loans for our cars to loans for personal over 15years of great service!
Adriana Anderson and Gina Armijo are the best. They take care of my family and I everytime. Great customer service!
I’m a real satisfied customer with white sands FCU …Marcy Fierro makes my financing experiences always fast and easy ….highly recommend white sands FCU …
Marcy was awesome! Made super easy to refinance my vehicle! She was fast and very professional!
Like always, it was a pleasure doing business with White Sands CU. They make it so easy. Everything was done electronically. Marcy Fierro is a pro, makes the transaction go super smooth.
Horrible service and business . I got my account opened perfectly fine I was promised my account and now I’m told for whatever reason of a past institute that I’m not even familiar with that my checking account will be closed . Horrible …
I have really liked this bank for many reasons, but this evening, I realized they now charge a CU online fee!!!! How many more fees are they going to come up with? These fees could mean the difference between overdrafting or not. This …
Marcy Fierro is awesome. My truck was stolen and when I found a replacement she took care of everything. I have the same payment and number of payments left as before as I requested. I did have to put a significant down payment, but I got …
Jason Calderon was wonderful to work with. He cares about his customers of the bank and those that aren’t
Marcy Fierro has been the best help there! She has never steered me wrong. Always honest and truthful. I am not sure what I would have done to make it through these rough times if it wasn’t for her and of course WSFCU… Love ❤️ her!
I absolutely hate this bank. Everytime I need to make a larger purchase my card is declined. Even a charge of $500 is difficult or impossible to make. Withdrawing money from the drive thru? Forget it. The money is put away before the …
Marcy is an excellent WSFCU representative. She always strives to give you the best loan rate she can based on your credentials. I have been doing business with WSFCU for nearly 30 years and Marcy has worked on about half of all my loans received through them. Thank you for your superior service. (: