(Translated by Google) The attention is good, the staff is very attentive and proactive, the network is undoubtedly one of the best, very good service. …
The reliability and speed has been very poor recently. Over the last two years, multiple technicians have come out to troubleshoot issues. Reliability and speed has been extremely poor in the last week. I am constantly using my phone as a …
Hayden and Garrett from the logan wifiber came out on a bitter cold as heck day of us having wifi issues for months and they were fantastic bundled up and got to work fixing it for us, they were polite, hard working, respectful, and also I’m on grave yards so they were quiet enough not to wake me which was a huge plus!
We recently switched from Xfinity to fiber. Wi-Fiber did our installation. It was a quick and easy install. The technician was friendly, knowledgeable and willing to take the time to make sure all of our devices were connected and working correctly. I would definitely recommend Wi-Fiber if you are considering fiber.
Awesome service, Jacob Olsen kept in contact the whole time, the tech that came out to the house was knowledgeable and efficient. Great service all around.
While I didn’t end going with their services, they were willing to go the extra mile to ensure that I was taken care of despite some initial frustration with aligning an installation date.
I am so glad that I switched my internet service to Wi-Fiber. Great price, fast speed, and best of all, no data cap. Long gone the days I have to watch my usage all the time. Best internet service I have had.
Great speeds, good installation, and a wonderful price! I would highly recommend, especially for those who have limited speeds from other wired service providers!
Very fast speed all the time, Best price and customer service! Comcast is the worst, they increased my bill from 30 bucks to 77 bucks a month. My internet often went off at night when I do homework. I am not gonna use Comcast anymore
Been up about a month. Fantastic service! So happy to be free of Xfinity / Comcast once and for all. Good consistent speeds, a great price, and excellent service from the staff.
Seems like a really cool idea, but the fact that the tech was unable to hook it up because of the trees near my townhome and it seemed like a problem they already knew about, and wasted about an hour of my day. It just makes me worry about …
If you want a fast internet with a reasonable price, they are the best in town. I love their service they do not have contract and data cap! Their customer service is the best in all internet company. They always pick up your phone call immediately and they really care about their customers!
Absolutely love wi-fiber. They have been so great to work with! I always talk directly to a real live person when I need help and they are prompt to work with.
I just bought a new house and the previous owner recommended Wi-Fiber, since that was what they had. The process to switch the account over to me was seamless and painless.
Our area had very limited service until Wi-Fiber came and ran new service lines to our area. It is a pleasure to work with them. I love their no-raise-rate policy and super customer service.
We were sick of our other internet always going down so we decided to try wi fiber and it has been awesome! The customer service is great as well. Something didn’t get set up right the day we got our internet so we called them at 9 p.m. and …
I thought I could get better service when our area was hit with a wind storm and the system was down. I found out after dropping Wi-fiber then experienced the worst service ever. I was back inside of two weeks! My signal is great and so is the service.
Wi-Fiber came to my house and my internet is 25x’s faster than it was before and it’s actually cheaper than what I was paying before! These guys are awesome! You will not be disappointed. They came to my house to set it up even outside …
I have been on Wi-Fiber for about 3 weeks now. This is the best internet service I have ever had! Thank you Wi-Fiber. This is far better than than any home cable provider, or other wireless technology being used in cache valley. If your looking for 100m service with no data limit Wi-Fiber is the service you want.
This is hands down the best internet company in cache valley. It’s so nice to call and talk to a helpful person instead of someone that’s always trying to sell you a phone/internet package (not pointing fingers here) I’m so sad I can’t have …
Pretty good price for the speed. I pay $50 for 50megs and generally pull around 35-37mbps.
No contact. I’ve had a couple issues with my internet going out by they are …
I have had so many issues with Wifiber. Poor customer support hours. I work from home and have had 4 techs come out, their tower go down 3 times and no communication within 1 year’s time. Not reliable.
They have been amazing to work with!! Super fast, and friendly service. They resolve any issues quickly, and I love getting a real person quickly when I call. They have great service, we hardly ever have internet problems. I would highly recommend!!
This is the best internet company in Cache Valley. I could not hate Comcast more. They charged me about 200 bucks a month and tried to secretly increase my bill again. I switched to Wi-fiber for my home and my business. I cannot be happier …
Great customer service. They are quick to pick up the phone and I’ve always spoken with knowledgeable people, regardless of if I was calling with a billing or a technical question. Their internet has been fast and reliable too.
We have had Wi Fiber for over a year and I’ve had a couple issues at different times. But every time they immediately come out to address the issue. For a while I had problems with my computer being extremely slow and sometimes not able …
The internet service is spotty at best. It will constantly cut in and out no matter how many times I try to fix it. I am in an apartment with 5 other people and we do not have a choice on what internet provider we have. I know we each have …
I switched from Comcast due to the data cap, terrible customer service, and constantly having to haggle to get a decent price. Wi-Fiber beats them in every aspect. The customer service has been great and they’ve gone above and beyond to …
These guys have provided awesome service to us for quite a while now. They are consistently great and so much more affordable than other Internet service providers! Two thumbs up for Wi-Fiber!
Wi-fiber is the best internet in the valley!! I’m the first in my area and I’m still getting great coverage. I love that there are no contracts and it’s a set price. Not to mention it’s got reasonable prices for all kinds of uses. No more …
We have been very pleased with WiFiber. The technician came out and got the install done quickly and I now have a WiFi payment that is cut in half from what the other company we were previously with. I’m happy!
Love this company. I recommend them to everyone. They make it possible to live in the middle of nowhere and still stream and play games online. Customer service is top notch. Many times you’ll just be expecting a call and they will come to …
I originally gave Wifiber 2 stars but I’ve changed it to 5. We had some issues with communication at the beginning, but they have really worked with us. I don’t imagine I could ever go back to Comcast after how accommodating they have been. …
Dan was exceptional in all areas of my experience with Wi-Fiber! I love my speed and service! Their equipment simply outperforms Century Link in all facets. Class personified. I highly recommend these guy’s if your in the market for blazing fast internet!
Mike showed up to istall a service for our neighbors and noticed the wi-fiber dish on our house and came over to see if there was anything he could do. He set us up with a new router and was really polite and professional.
Just got installed today! So far, so great! From the phone call to set it up, to the actual install, has been nothing but great customer service. The kid who did my install was GREAT, and so informative. He actually went above and beyond …
Tito worked on my internet outage problem. He went the extra mile (on a very hot roof) to figure out the problem at get me back up late on a Friday. I appreciate the extra effort.
I have had Wi-Fiber in two homes. In the first home we cycled through a few providers and weren’t satisfied until Wi-Fiber came around. The service was always excellent. In the new home it was easy to decide. We’ve been very pleased with the internet service and the customer service.
Skylar came and installed our internet and dish. He done a very good and efficient job. He has a very pleasant personality and did his work in a very professional manner. Thank you from the Dunkleys. …
Tito installed my system and he was awesome to work with. Wi-Fiber was great at communicating through the whole process. I’m very impressed with this company.
One of the best customer experiences I have ever had! Shannon was amazing and was super prompt at setting up our wifi. I am very impressed at the attentiveness, responsiveness, and general care that I felt in working with this company. Way to go!
Best customer service you’ll ever have from an internet company. A breath of fresh air coming over from Xfinity. Live, local reps every time who genuinely care. Prices aren’t bad either. Do yourself a favor and give em a shot! You won’t regret it. Giving 3 stars because they don’t yet offer high enough speeds for online gaming.
Skyler came to my office and helped with every issue I was having with my internet. I was super impressed with him and very great full to have all of my technology up and running correctly!
Great service. Mike Stapp helped get everything setup. He even was able to help me get my custom router up and running (open-WRT) Very very happy with the service and results!
Amazing company, excellent customer service. I never have problems with my internet now, fast speeds and reliable service. I used to have Rise broadband and they kept raising their prices and my service was horrible with slow speeds and …
I have been very satisfied with Wi-Fiber. It was difficult to find an internet provider when I moved into a new subdivision 18 months ago. I’m so happy I found wi-Fiber. They have been really easy to work with. I know exactly what my bill …
Simply the best internet provider in the valley. Speeds are always greater than advertised, tech support in the odd case of something going wrong is fast and professional, and the costs are reasonable for all the service. We’ve never lost …
I want to reach out to all of those people considering which internet company to use. I have been with all of the big name providers and just couldn’t find a reliable company with good customer service and fair pricing. That was until I …
Jake and the two install techs from wifiber were great to work with. They got me all setup and out from the the sluggish clutches of Comcast/xfinity in less than a week. Can’t recommend this service enough.
We had a few upgrades done to our current system. Wifiber has been great! Mike Stapp was awesome! He was really knowledgeable professional and thorough. Thanks!
I just got my install today. The team took great care to make sure everything was set up correctly. Then they showed me the amazing speed test. Our Internet is 10 times faster both in uploads and downloads! And the price is even better …
Logan and Zac did a great job on the install. Very professional and friendly. They spent all the time necessary to make sure everything was working perfect before they left. Jordan was great to answer questions and responded quickly. I highly recommend this company for your internet needs.
Wi-Fiber has been the worst internet we have ever used, we started having connection issues on day 1. Every time we called in, we were hung up on, they closed our service tickets online before being resolved, and we would be told …
We could not love Wi-fiber more if we tried! We had a nightmare of an experience with Xfinity overcharging us for more than a year and only being willing to refund us for 90 days worth. Additionally, they tacked on some extra …
We’ve had trouble with our internet for three days now. Our internet went out on a Friday evening and the person on the technical support line told us that there is nothing that they could do to help us until Monday. After feeling very …
Called in with issues, had Skyler at my house in an hour. He was on time, super knowledgeable, very professional and answered all my questions. I would Highly recommend this company!
We were very happy with our install with WiFiber. You learn the most about a company when things don’t always go exactly right. John Mike did a great install for us, later we realized that the internet wasn’t working. We reached out to Jake …
Wi-Fiber has been wonderful! They responded quickly when I had an issue with the internet due to the recent snow storm and fixed it all up! Mike and Dan are amazing to work with! We highly recommend Wi -Fiber!
Our apartment required us to get set up with WiFiber and it’s been garbage since the moment we moved in. As of August, our internet only works about 30-40% of the time and we are students taking online classes. (Before August it was like …
Tito and Mike were very professional transferring internet service into the house I just bought. After setting up the router with new login credentials, they verified the upload and download speeds, and even adjusted the roof dish to ensure …
I’ve used Wi-fiber for a long time. I did switch to Comcast at one point due to changing from Satellite to cable but quickly came back to Satellite and Wi-Fiber. Wi-fiber’s service is amazing, even in crazy weather, and any issues (very …
In September, we moved to Logan, and I was looking for reliable internet service. I wanted to find a company that offers a service at a reasonable price, has responsive customer service, and has no cap and limitation. Having no contract …
Wi-Fiber techs are awesome! These guys came out after hours and really spent the time to get me back up and running. These guys are knowledgeable and really care about what they are doing for the customer. Wi-Fiber you got awesome techs and really appreciate their dedication to the product.
Matt R
The installation was perfect. The installer was Tito who was very professional. I could tell he knew exactly what he was doing from start to finish. He made shore that everything worked before leaving. Everything works faster.
Skyler, a technican and Catherine in Customer Service are the best. Skyler went above and beyond on diagnosing our system issues. Catherine continued to work on the problem until they found a fix. We have been with WiFiber for many years and couldn’t be happier.
Internet has been unusable for around two weeks, after it went completely down for around two days. Internet goes out every 5 minutes, the fast speed means nothing when it goes down so often. Really disappointing.
Jacob was awesome got us service and we love it. We have so much stuff running at once and it’s never slow or lagging. My son plays video games my other two watch Netflix and I can still be in the other room watching something with no …
Our service with them was mediocre at best but where I’m really frustrated is when we left them and signed up with a new company we contacted them and then turned it all of our equipment. The next day one of their techs randomly showed up …
Wife and I have had Wi Fiber on two separate occasions, and they are the greatest. The first time was in Dayton ID, and service was outstanding. After we had to move we tried taking them with us but they could give us the quality we needed, …
Wi-Fiber offers great customer service at a reasonable price. I get the advertise speed and it has been reliable. The one problem I did have was taken care of with in four days. It took a dish replacement and relocation. I was never without service. I just started having slow connection speeds. The installation Tech was excellent.
We got Wi-Fiber at our place back in June. Anything had to be better than Rise Broadband. And Wi-Fiber is. Faster. Clearer. Less interruptions. But all in all, last night, Christmas Eve, these guys went above and beyond. Our service dropped …
This issue has been resolved. Wi-Fiber was very quick to reach out to me and assist me with this issue. This was a misunderstanding on my part. Yet, Wi-Fiber went above and beyond to fix it. I have been nothing but impressed with how they …
Our experience with WiFiber has been great. Both Jake and Matt did a great job getting us set up and working with the new service. There was a slight hiccup several days into service and they dropped what they were doing to help fix our …
I have called and attempted to set up autopay three separate occasions and the first two times the agent I talked to said they had no clue how to do that and to call back later. The third time I was able to set it up and change the name on …
The service is the best we’ve had in this area for sure. The technician Skyler was on time and professional and knowledgeable about the products and service and did a very professional job on the installation.
Skyler did an excellent job with the installation, he was in and out in no time. He conducted himself professionally, and answered all my questions. The service has been fantastic so far.
Not very happy with such slow internet! I cant even get on my devices. My phone is the only thing that will pick up the internet, and its threw my phone company! …
This company is awesome. Everyone I worked with made the process a breeze. Jake helped me schedule a setup that was convenient for me during a home building process, James and Mike were really helpful and got our internet set up quickly and …
I recently changed my internet provider for Crumb Brothers Bakery to Wi-Fiber. Could not be more happy with the experience. We had DSL line with limited speed before by different internet service provider. Our internet service was often not …
Nothing about “adulting” is easy, but wifiber made it easier than I ever thought it would be! I watched my parents struggle with comcast (not to name names) but it seemed so impersonal and very difficult to find solutions. I spoke with Alex …
Best customer service in cache valley! Had wi-fiber out to fix my dish after a big windstorm had twisted it. The technician was on time and very friendly. He had to call for backup because my roof isn’t the easiest to work on with how …
I am BEYOND DISAPPOINTED and I never even had their internet!! I signed up a few weeks ago with my address, phone number, and email on their website to inquire about the internet plans. Not once did I hear a peep from them. No phone call, …
I had a great experience switching to wifiber. Jacob always responded to my questions within minutes if not seconds. The tech that did the install (Logan) was awesome. He made sure everything was working perfect before he left and he was awesome with our dogs!!! I highly recommend this company!!
We love wifiber! We hardly ever have any issues with system performance. Our dish was blown out of alignment after a recent windstorm and our speed tanked. Skyler came out, performed a firmware update and jumped up on a slick metal roof to …
We have been with WIFIBER since they came to Cache Valley. Mostly because my son worked there and talked us into it. Century link was expensive and was awful. The real test came when everyone was at home for COVID. Other companies such as …
We’ve had so many outages and so many issues and always get told “we’re looking into it we’ll get back to you” or this last time we called Friday and they said “we need to update your equipment we’ll be out next Wednesday” and they never …
In my area, I have 3 options for internet. 1st was century link (see my review there to see how that ended), 2nd was T-Mobile WIFI (good WIFI but we just needed something more), and 3rd was Wi-fiber. I can honestly say I wish I went with …
This is the most spotty internet connection I’ve ever had. I have to call at least once a week to get my internet turned back on due to various issues. The only thing keeping from 1 star is the customer service is actually very friendly and …
Had Skyler as our field tech to fix some router issues. He was very professional and helpful with getting our internet up and running. We will ask for him specifically if we have future complications that need someone to come to the house. He does a great job.
Installation was the day after I ordered the service. The price was just right for my retirement pension, way cheaper than Xfinity and the service is vastly superior and more reliable. The only outage I can remember is when a dog dug up and chewed through a fiber cable.
Skyler installed internet and WiFi in our home in an expeditious manner over coming the challenges of in-climate weather, a steeply pitched roof and a large house. We now have WiFi in all corners and levels of our home. Skylar was hard …
I had some signal issues, called after hours tech support, after a quick check of my equipment, they sent out a tech, this was at 8pm. I explained i could wait till morning but Mike the tech said he wanted to come and get it fixed …
Just switched from a different internet provider. Wifiber’s speeds are amazing for the price. Skyler the installation technician did and amazing job and even when the extra mile to set up the previously unused network cable in my house. He …
Since becoming a wifiber customer I have had very few issues, I am very happy with the company. Today a technician came out by the name of Mike,
I would like to say that he was amazing! He is friendly, knows his job, and had …
Mike was awesome. He was very friendly and helpful. The app to manage the internet and the website to pay are super easy to use. By the time Mike was done installing I had paid my bill changed my password and network name, and had hooked up all my devices (All in about an hour and a half). So easy to use!!!!!!
Our wifi has been slow for weeks. They’ve followed up with us but not fixed the issue. They always “fix things from their end”… But won’t send anyone to the house.
Well, I can’t say how the actual internet service is because I sent in a request for them to come do a site inspection at my house and never got a response. I emailed back again and still no response. It’s been weeks now and still no …
For the most part wifiber is an unprofessional company. Their tech support is a joke. When I called about the extremely slow connection (1.5 mbps to 3 mbps) they sent a tech out. This so called tech crawled around on the roof for three or …
I’ve been pretty disappointed with the service I’ve been getting over the past few months, but it’s been really bad the past couple of weeks. I checked my internet speeds today and got a whopping 5 Mbps download and just under 1 Mbps …
had service from rise but it was slow and expensive compared to wi-fiber. used to work for rise (a.k.a, digis) so i know what i am talking about when i say this is great value. we’ve has service for about 6 months now and the speeds are …
This company is amazing! I work from home and I have been having issues with my video conferencing so I gave them a call and Alec came out and checked the dish and our router and cables to make sure everything was working. Then he even went …
(Translated by Google) The attention is good, the staff is very attentive and proactive, the network is undoubtedly one of the best, very good service. …
The reliability and speed has been very poor recently. Over the last two years, multiple technicians have come out to troubleshoot issues. Reliability and speed has been extremely poor in the last week. I am constantly using my phone as a …
Hayden and Garrett from the logan wifiber came out on a bitter cold as heck day of us having wifi issues for months and they were fantastic bundled up and got to work fixing it for us, they were polite, hard working, respectful, and also I’m on grave yards so they were quiet enough not to wake me which was a huge plus!
We recently switched from Xfinity to fiber. Wi-Fiber did our installation. It was a quick and easy install. The technician was friendly, knowledgeable and willing to take the time to make sure all of our devices were connected and working correctly. I would definitely recommend Wi-Fiber if you are considering fiber.
Great service
Took care of my install quickly.
they made things right. thanks
Best internet in cache valley and the staff are very friendly.
Awsome ISP and great customer service!
Great Internet and even better people to work with!!
Fast internet for a really good price ✨✨ I definitely recommend this company
Wi-Fiber is the best in town. Great customer service too!
Great customer service, quick to respond, and most importantly super fast internet. No complaints.
Love that you guys came into the area the best internet I’ve had in years. Haven’t had any downtime at all, especially where I work from home.
Very happy with our speed and service Jacob and James were excellent to deal with.
Switched to wifiber, and love it! Jacob & Hayden have been great to work with
Such a great company! Great people! Great service! Don’t even mess around with any other company! Call these guys first!
There were hiccups in getting me serviced at my address and some miscommunication but speedy on the install and great upload and download speeds!
Great price and customer service. Had their 40$ plan for almost two years. We are moving and will miss it.
Tito came and fixed our router the same day that it broke and he was so nice and fixed it right away! Thank you!
We’ve had Wi-Fiber for over a year now. Great speed. Caring and knowledgeable staff. I recommend to anyone asking about internet.
Awesome service, Jacob Olsen kept in contact the whole time, the tech that came out to the house was knowledgeable and efficient. Great service all around.
While I didn’t end going with their services, they were willing to go the extra mile to ensure that I was taken care of despite some initial frustration with aligning an installation date.
They provide excellent customer service, helpful, friendly and a great price and great internet speed too! I highly recommend Wi-Fiber, Inc.
I am so glad that I switched my internet service to Wi-Fiber. Great price, fast speed, and best of all, no data cap. Long gone the days I have to watch my usage all the time. Best internet service I have had.
We have been with Wifiber for a long time we lo love their great dependable service
Tito showed up on time to do the install, and was great, I would recommend this company
Great speeds, good installation, and a wonderful price! I would highly recommend, especially for those who have limited speeds from other wired service providers!
We’ve had Wi-fiber for almost two years and have enjoyed the great customer service we always get from AJ and Jacob Olsen. Thanks guys!
Very fast speed all the time, Best price and customer service! Comcast is the worst, they increased my bill from 30 bucks to 77 bucks a month. My internet often went off at night when I do homework. I am not gonna use Comcast anymore
Been up about a month. Fantastic service! So happy to be free of Xfinity / Comcast once and for all. Good consistent speeds, a great price, and excellent service from the staff.
Seems like a really cool idea, but the fact that the tech was unable to hook it up because of the trees near my townhome and it seemed like a problem they already knew about, and wasted about an hour of my day. It just makes me worry about …
If you want a fast internet with a reasonable price, they are the best in town. I love their service they do not have contract and data cap! Their customer service is the best in all internet company. They always pick up your phone call immediately and they really care about their customers!
Absolutely love wi-fiber. They have been so great to work with! I always talk directly to a real live person when I need help and they are prompt to work with.
I just bought a new house and the previous owner recommended Wi-Fiber, since that was what they had. The process to switch the account over to me was seamless and painless.
We really appreciated Skyler’s service as our technician. Our internet wasn’t working and he was able to figure it out and get it all working for us!
Our area had very limited service until Wi-Fiber came and ran new service lines to our area. It is a pleasure to work with them. I love their no-raise-rate policy and super customer service.
We were sick of our other internet always going down so we decided to try wi fiber and it has been awesome! The customer service is great as well. Something didn’t get set up right the day we got our internet so we called them at 9 p.m. and …
I thought I could get better service when our area was hit with a wind storm and the system was down. I found out after dropping Wi-fiber then experienced the worst service ever. I was back inside of two weeks! My signal is great and so is the service.
Wi-Fiber came to my house and my internet is 25x’s faster than it was before and it’s actually cheaper than what I was paying before! These guys are awesome! You will not be disappointed. They came to my house to set it up even outside …
Constantly going out. Havent had a week where I’ve had wifi the entire time.
I have been on Wi-Fiber for about 3 weeks now. This is the best internet service I have ever had! Thank you Wi-Fiber. This is far better than than any home cable provider, or other wireless technology being used in cache valley. If your looking for 100m service with no data limit Wi-Fiber is the service you want.
This is hands down the best internet company in cache valley. It’s so nice to call and talk to a helpful person instead of someone that’s always trying to sell you a phone/internet package (not pointing fingers here) I’m so sad I can’t have …
Tito came out and setup the system. He did a great job and got me fast internet. Totally satisfied so far. …
Wi-Fiber has been the best internet service we have ever used! We have rarely had any issues & the speeds are awesome. Great customer service as well!
Pretty good price for the speed. I pay $50 for 50megs and generally pull around 35-37mbps.
No contact. I’ve had a couple issues with my internet going out by they are …
It’s a good thing we use Wifiber as our secondary uplink with comcast always going down every other month. Haven’t had any issues with service so far.
I have had so many issues with Wifiber. Poor customer support hours. I work from home and have had 4 techs come out, their tower go down 3 times and no communication within 1 year’s time. Not reliable.
They have been amazing to work with!! Super fast, and friendly service. They resolve any issues quickly, and I love getting a real person quickly when I call. They have great service, we hardly ever have internet problems. I would highly recommend!!
This is the best internet company in Cache Valley. I could not hate Comcast more. They charged me about 200 bucks a month and tried to secretly increase my bill again. I switched to Wi-fiber for my home and my business. I cannot be happier …
Great customer service. They are quick to pick up the phone and I’ve always spoken with knowledgeable people, regardless of if I was calling with a billing or a technical question. Their internet has been fast and reliable too.
We have had Wi Fiber for over a year and I’ve had a couple issues at different times. But every time they immediately come out to address the issue. For a while I had problems with my computer being extremely slow and sometimes not able …
The internet service is spotty at best. It will constantly cut in and out no matter how many times I try to fix it. I am in an apartment with 5 other people and we do not have a choice on what internet provider we have. I know we each have …
I switched from Comcast due to the data cap, terrible customer service, and constantly having to haggle to get a decent price. Wi-Fiber beats them in every aspect. The customer service has been great and they’ve gone above and beyond to …
These guys have provided awesome service to us for quite a while now. They are consistently great and so much more affordable than other Internet service providers! Two thumbs up for Wi-Fiber!
Wi-fiber is the best internet in the valley!! I’m the first in my area and I’m still getting great coverage. I love that there are no contracts and it’s a set price. Not to mention it’s got reasonable prices for all kinds of uses. No more …
We have been very pleased with WiFiber. The technician came out and got the install done quickly and I now have a WiFi payment that is cut in half from what the other company we were previously with. I’m happy!
Love this company. I recommend them to everyone. They make it possible to live in the middle of nowhere and still stream and play games online. Customer service is top notch. Many times you’ll just be expecting a call and they will come to …
I originally gave Wifiber 2 stars but I’ve changed it to 5. We had some issues with communication at the beginning, but they have really worked with us. I don’t imagine I could ever go back to Comcast after how accommodating they have been. …
Dan was exceptional in all areas of my experience with Wi-Fiber! I love my speed and service! Their equipment simply outperforms Century Link in all facets. Class personified. I highly recommend these guy’s if your in the market for blazing fast internet!
Mike showed up to istall a service for our neighbors and noticed the wi-fiber dish on our house and came over to see if there was anything he could do. He set us up with a new router and was really polite and professional.
Just got installed today! So far, so great! From the phone call to set it up, to the actual install, has been nothing but great customer service. The kid who did my install was GREAT, and so informative. He actually went above and beyond …
Tito worked on my internet outage problem. He went the extra mile (on a very hot roof) to figure out the problem at get me back up late on a Friday. I appreciate the extra effort.
I have had Wi-Fiber in two homes. In the first home we cycled through a few providers and weren’t satisfied until Wi-Fiber came around. The service was always excellent. In the new home it was easy to decide. We’ve been very pleased with the internet service and the customer service.
Skylar came and installed our internet and dish. He done a very good and efficient job. He has a very pleasant personality and did his work in a very professional manner. Thank you from the Dunkleys. …
Tito installed my system and he was awesome to work with. Wi-Fiber was great at communicating through the whole process. I’m very impressed with this company.
One of the best customer experiences I have ever had! Shannon was amazing and was super prompt at setting up our wifi. I am very impressed at the attentiveness, responsiveness, and general care that I felt in working with this company. Way to go!
Best customer service you’ll ever have from an internet company. A breath of fresh air coming over from Xfinity. Live, local reps every time who genuinely care. Prices aren’t bad either. Do yourself a favor and give em a shot! You won’t regret it. Giving 3 stars because they don’t yet offer high enough speeds for online gaming.
Skyler came to my office and helped with every issue I was having with my internet. I was super impressed with him and very great full to have all of my technology up and running correctly!
Great service. Mike Stapp helped get everything setup. He even was able to help me get my custom router up and running (open-WRT) Very very happy with the service and results!
Amazing company, excellent customer service. I never have problems with my internet now, fast speeds and reliable service. I used to have Rise broadband and they kept raising their prices and my service was horrible with slow speeds and …
I have been very satisfied with Wi-Fiber. It was difficult to find an internet provider when I moved into a new subdivision 18 months ago. I’m so happy I found wi-Fiber. They have been really easy to work with. I know exactly what my bill …
Simply the best internet provider in the valley. Speeds are always greater than advertised, tech support in the odd case of something going wrong is fast and professional, and the costs are reasonable for all the service. We’ve never lost …
I want to reach out to all of those people considering which internet company to use. I have been with all of the big name providers and just couldn’t find a reliable company with good customer service and fair pricing. That was until I …
Jake and the two install techs from wifiber were great to work with. They got me all setup and out from the the sluggish clutches of Comcast/xfinity in less than a week. Can’t recommend this service enough.
We had a few upgrades done to our current system. Wifiber has been great! Mike Stapp was awesome! He was really knowledgeable professional and thorough. Thanks!
I just got my install today. The team took great care to make sure everything was set up correctly. Then they showed me the amazing speed test. Our Internet is 10 times faster both in uploads and downloads! And the price is even better …
Logan and Zac did a great job on the install. Very professional and friendly. They spent all the time necessary to make sure everything was working perfect before they left. Jordan was great to answer questions and responded quickly. I highly recommend this company for your internet needs.
Wi-Fiber has been the worst internet we have ever used, we started having connection issues on day 1. Every time we called in, we were hung up on, they closed our service tickets online before being resolved, and we would be told …
We could not love Wi-fiber more if we tried! We had a nightmare of an experience with Xfinity overcharging us for more than a year and only being willing to refund us for 90 days worth. Additionally, they tacked on some extra …
We’ve had trouble with our internet for three days now. Our internet went out on a Friday evening and the person on the technical support line told us that there is nothing that they could do to help us until Monday. After feeling very …
Called in with issues, had Skyler at my house in an hour. He was on time, super knowledgeable, very professional and answered all my questions. I would Highly recommend this company!
We were very happy with our install with WiFiber. You learn the most about a company when things don’t always go exactly right. John Mike did a great install for us, later we realized that the internet wasn’t working. We reached out to Jake …
Wi-Fiber has been wonderful! They responded quickly when I had an issue with the internet due to the recent snow storm and fixed it all up! Mike and Dan are amazing to work with! We highly recommend Wi -Fiber!
Our apartment required us to get set up with WiFiber and it’s been garbage since the moment we moved in. As of August, our internet only works about 30-40% of the time and we are students taking online classes. (Before August it was like …
Tito and Mike were very professional transferring internet service into the house I just bought. After setting up the router with new login credentials, they verified the upload and download speeds, and even adjusted the roof dish to ensure …
Customer service is great. I have awesome speeds at my house.
I’ve used Wi-fiber for a long time. I did switch to Comcast at one point due to changing from Satellite to cable but quickly came back to Satellite and Wi-Fiber. Wi-fiber’s service is amazing, even in crazy weather, and any issues (very …
In September, we moved to Logan, and I was looking for reliable internet service. I wanted to find a company that offers a service at a reasonable price, has responsive customer service, and has no cap and limitation. Having no contract …
Wi-Fiber techs are awesome! These guys came out after hours and really spent the time to get me back up and running. These guys are knowledgeable and really care about what they are doing for the customer. Wi-Fiber you got awesome techs and really appreciate their dedication to the product.
Matt R
The installation was perfect. The installer was Tito who was very professional. I could tell he knew exactly what he was doing from start to finish. He made shore that everything worked before leaving. Everything works faster.
Skyler, a technican and Catherine in Customer Service are the best. Skyler went above and beyond on diagnosing our system issues. Catherine continued to work on the problem until they found a fix. We have been with WiFiber for many years and couldn’t be happier.
Internet has been unusable for around two weeks, after it went completely down for around two days. Internet goes out every 5 minutes, the fast speed means nothing when it goes down so often. Really disappointing.
Jacob was awesome got us service and we love it. We have so much stuff running at once and it’s never slow or lagging. My son plays video games my other two watch Netflix and I can still be in the other room watching something with no …
Our service with them was mediocre at best but where I’m really frustrated is when we left them and signed up with a new company we contacted them and then turned it all of our equipment. The next day one of their techs randomly showed up …
Wife and I have had Wi Fiber on two separate occasions, and they are the greatest. The first time was in Dayton ID, and service was outstanding. After we had to move we tried taking them with us but they could give us the quality we needed, …
Wi-Fiber offers great customer service at a reasonable price. I get the advertise speed and it has been reliable. The one problem I did have was taken care of with in four days. It took a dish replacement and relocation. I was never without service. I just started having slow connection speeds. The installation Tech was excellent.
We got Wi-Fiber at our place back in June. Anything had to be better than Rise Broadband. And Wi-Fiber is. Faster. Clearer. Less interruptions. But all in all, last night, Christmas Eve, these guys went above and beyond. Our service dropped …
Wifiber is affordable and has been fantastic! We just needed some equipment replaced and Skyler did a great job and got us even faster speeds. Thanks!
This issue has been resolved. Wi-Fiber was very quick to reach out to me and assist me with this issue. This was a misunderstanding on my part. Yet, Wi-Fiber went above and beyond to fix it. I have been nothing but impressed with how they …
Our experience with WiFiber has been great. Both Jake and Matt did a great job getting us set up and working with the new service. There was a slight hiccup several days into service and they dropped what they were doing to help fix our …
I have called and attempted to set up autopay three separate occasions and the first two times the agent I talked to said they had no clue how to do that and to call back later. The third time I was able to set it up and change the name on …
The service is the best we’ve had in this area for sure. The technician Skyler was on time and professional and knowledgeable about the products and service and did a very professional job on the installation.
Skyler did an excellent job with the installation, he was in and out in no time. He conducted himself professionally, and answered all my questions. The service has been fantastic so far.
Not very happy with such slow internet! I cant even get on my devices. My phone is the only thing that will pick up the internet, and its threw my phone company! …
This company is awesome. Everyone I worked with made the process a breeze. Jake helped me schedule a setup that was convenient for me during a home building process, James and Mike were really helpful and got our internet set up quickly and …
I recently changed my internet provider for Crumb Brothers Bakery to Wi-Fiber. Could not be more happy with the experience. We had DSL line with limited speed before by different internet service provider. Our internet service was often not …
Nothing about “adulting” is easy, but wifiber made it easier than I ever thought it would be! I watched my parents struggle with comcast (not to name names) but it seemed so impersonal and very difficult to find solutions. I spoke with Alex …
Best customer service in cache valley! Had wi-fiber out to fix my dish after a big windstorm had twisted it. The technician was on time and very friendly. He had to call for backup because my roof isn’t the easiest to work on with how …
I am BEYOND DISAPPOINTED and I never even had their internet!! I signed up a few weeks ago with my address, phone number, and email on their website to inquire about the internet plans. Not once did I hear a peep from them. No phone call, …
I had a great experience switching to wifiber. Jacob always responded to my questions within minutes if not seconds. The tech that did the install (Logan) was awesome. He made sure everything was working perfect before he left and he was awesome with our dogs!!! I highly recommend this company!!
We love wifiber! We hardly ever have any issues with system performance. Our dish was blown out of alignment after a recent windstorm and our speed tanked. Skyler came out, performed a firmware update and jumped up on a slick metal roof to …
We have been with WIFIBER since they came to Cache Valley. Mostly because my son worked there and talked us into it. Century link was expensive and was awful. The real test came when everyone was at home for COVID. Other companies such as …
We’ve had so many outages and so many issues and always get told “we’re looking into it we’ll get back to you” or this last time we called Friday and they said “we need to update your equipment we’ll be out next Wednesday” and they never …
In my area, I have 3 options for internet. 1st was century link (see my review there to see how that ended), 2nd was T-Mobile WIFI (good WIFI but we just needed something more), and 3rd was Wi-fiber. I can honestly say I wish I went with …
This is the most spotty internet connection I’ve ever had. I have to call at least once a week to get my internet turned back on due to various issues. The only thing keeping from 1 star is the customer service is actually very friendly and …
Had Skyler as our field tech to fix some router issues. He was very professional and helpful with getting our internet up and running. We will ask for him specifically if we have future complications that need someone to come to the house. He does a great job.
Installation was the day after I ordered the service. The price was just right for my retirement pension, way cheaper than Xfinity and the service is vastly superior and more reliable. The only outage I can remember is when a dog dug up and chewed through a fiber cable.
Skyler installed internet and WiFi in our home in an expeditious manner over coming the challenges of in-climate weather, a steeply pitched roof and a large house. We now have WiFi in all corners and levels of our home. Skylar was hard …
I had some signal issues, called after hours tech support, after a quick check of my equipment, they sent out a tech, this was at 8pm. I explained i could wait till morning but Mike the tech said he wanted to come and get it fixed …
Just switched from a different internet provider. Wifiber’s speeds are amazing for the price. Skyler the installation technician did and amazing job and even when the extra mile to set up the previously unused network cable in my house. He …
Since becoming a wifiber customer I have had very few issues, I am very happy with the company. Today a technician came out by the name of Mike,
I would like to say that he was amazing! He is friendly, knows his job, and had …
Mike was awesome. He was very friendly and helpful. The app to manage the internet and the website to pay are super easy to use. By the time Mike was done installing I had paid my bill changed my password and network name, and had hooked up all my devices (All in about an hour and a half). So easy to use!!!!!!
Our wifi has been slow for weeks. They’ve followed up with us but not fixed the issue. They always “fix things from their end”… But won’t send anyone to the house.
Well, I can’t say how the actual internet service is because I sent in a request for them to come do a site inspection at my house and never got a response. I emailed back again and still no response. It’s been weeks now and still no …
For the most part wifiber is an unprofessional company. Their tech support is a joke. When I called about the extremely slow connection (1.5 mbps to 3 mbps) they sent a tech out. This so called tech crawled around on the roof for three or …
I’ve been pretty disappointed with the service I’ve been getting over the past few months, but it’s been really bad the past couple of weeks. I checked my internet speeds today and got a whopping 5 Mbps download and just under 1 Mbps …
had service from rise but it was slow and expensive compared to wi-fiber. used to work for rise (a.k.a, digis) so i know what i am talking about when i say this is great value. we’ve has service for about 6 months now and the speeds are …
This company is amazing! I work from home and I have been having issues with my video conferencing so I gave them a call and Alec came out and checked the dish and our router and cables to make sure everything was working. Then he even went …