Met with Karen Anguiano at the west branch..she was extremely helpful to my wife and I to open up a savings account and answered any questions we had since neither of us has ever been a credit union member. I will most likely leave my …
Alex Febres was extremely helpful, and very straightforward with his explanations on how everything worked with his loans! He even went out of his way to steer me away from a car that he knew was going to lose market value, in just a few …
I just finished up obtaining a loan for a new car with Adelynn Hewlett and I just have to say that it was an amazing experience! Adelynn answered all of my questions, gave me options, and made the process seamless. Thank you Adelynn for making my life a little bit easier! Much appreciated!
My experience was excellent. Alex was on point and swiftly navigated through the entire process making it a pleasure to be a member of WFCU. Thank you!
I have nothing bad to say about this financial institution. I have been a customer for around 45 years. They have always been very friendly and helpful.
West side atm has been gone for 3 months, only 2 locations in town, and hands down the slowest bank I’ve ever dealt with. 45min drive thru times are common.
Great people, rates are reasonable, atmosphere is pleasant. I have been able to resolve all banking transactions onsite. Above and beyond a better experience than fidelity bank.
I am very disappointed with this credit Union after been a member for 40 years and they put the screws to me and run my whole weekend tomorrow I guarantee I will pull out all my accounts and take my business to some place that appreciates good customers
They told me after ninety days I could make my payments at a shared credit union but the shared cu kept saying it said restricted even after ninety days. I went back to WFCU two more times supposedly they fixed the problem went back to …
Had the pleasure of working with Alex Febres in the loan department, he made the process super simple and made the experience not so boring, would 100% recommend
Alex was a great help to me he was fast and easy to talk to help me understand what I needed to get and do on my part. I had a great experience and would do it again
When my son received a signature loan for house repairs Teresa handed him the check and said don’t spend in one place. I find that very odd for a loan specialist to say to a customer.
they care nothing about you. they only want numbers. I applied for a personal loan for some diapers and more new born stuff. no more than 500 which would have been paid the next paycheck and they declined with no explanation. I’m currently …
We came in at the very last minute for a loan and he got all the paperwork done very quickly super nice guy very entertaining to talk to will only deal with him for loans from now on.
Good bank but I didn’t much care for Karen at the west branch I referred someone and your supposed to get a $50 bonus that she wouldn’t give me she said I didn’t qualify even though I use their bank 🤷 …
Wichita federal credit union west is a very very great bank Alex is Wonderful he listens and understands and trust what you tell him there is no other bank long as I live I would go to it says 5 star’s I would give them 100 stars every one really should come here thank you very very very much I love you all always and forever ☝️😎 …
Can’t say enough good things about Wichita Federal! Recently, during a loan application, Teresa Boyer, our loan specialist, noticed an item on our credit report. She brought it to our attention and we addressed it, clearing the item! Had …
Candy is our Rep we use for our personal things. She is incredible! She goes over and beyond to help us out and patient with us and does things that benefit my family so much. THANK YOU CANDY!!!!
Teresa was really nice and professional about everything, if wanting to get a loan I would really recommend her. Thank you Lisa for making this experience really easy and fast 🙂 …
WFCU is so much more than just a “bank.” Everyone is friendly and helpful, they really seem to want to help however they can. Friendly and professional, what more can you ask for?
Candy Thompson was great with loan application and quick with response. For the credit union I wouldn’t say the same. They keep bringing up a repo from before my bankruptcy. I wouldn’t reccomend this credit union to anyone I know. Thanks again Candy Thompson for everything you did for us.
One of the best experience I’ve ever had with a Bank!!.
If you need something (opening an account,etc-you know the thrill) you 100% need to contact Alex Febres, he Is extremely attentive person, the way he threats you is the best, I will advise you to talk with him.
Very honest and willing to work with you and get you whatever you are comfortable with doesn’t try to force anything on you and has great energy overall great experience
IAlex, it has been a wonderful experience to me on services rendered me by you the service provider. I honestly felt home served with humor, diligence, courteous, humbleness and high quality of integrity .Alex is highly fit in the …
Had a amazing first experience at Wichita Federal today. My friend Alex, and Brittanie helped me get a checking, savings and a signature loan. It was quick and easy. I will definitely recommend everyone to come and have the same great experience as I did. Thank you Alex and Brittanie and the Wichita Federal Family.
Karen did a fabulous job. She had everything ready for me when I got there and made it a fast and painless experience. Thank you so much Karen and WFCU!
Absolutely amazing service!
I’m only starting my journey with Wichita Federal Credit Union so far I feel more welcome and wanted than any banking institute has ever made me feel.
Love this branch! The tellers are great to work with and are always pleasant. I’ve known Alex in the Loan Department for a few years and he’s always done right by me regarding business matters. If you’re looking for a solid financial institution to work with, look no further!
Alex Febres went above and beyond in taking care of my family’s financial needs. Do yourself a favor and ask for him if you need anything at all loan related. He’s the best!
I came into WFC with questions about a loan. By the time I left. I felt very confident and at ease about my future purchases. He provided a lot of helpful information. If I ever need a loan in the future or have questions Alex Febres will be my go to guy.
Came to Wichita Federal needing a bank loan, got approved. Alex helped me a lot and gave me all the information I needed without having to ask. Very professional. Will recommend him to anyone.
Teresa went out of her way to help me out. We had the loan process started and closed within a day, even with changing things up a bit. She was very friendly and helpful the whole way. Very happy with everything!
Alex was quick, friendly, and professional. He answered my questions promptly and kept in contact through each step of the process. I’ve been banking with WFCU for close to 10 years now, and I have not been disappointed by any staff member’s conduct.
Alex and Brittanie did some incredible things for me and were able to save me a ton of money refinancing my car ultimately landing me in a position to buy my first home, can’t thank them enough. 10/10 will use Alex Febres for any of my financing needs from here on!
Refinanced my auto with Alex Febres and had the easiest best experience you could ask for. did most everything via phone and email, got me a much lower rate, and was extremely caring and helpful throughout. will be my go to loan officer from now on!!!
Alex and Brittanie were so incredible to work with! I am now a member of Wichita Federal Credit Union and am so happy here! The customer service provided was outstanding! The speed of transactions was fast. I thank you both for the best banking experience ever!
I use Wichita fed for my Auto loans I love the service I receive, it helps they have great rates too. Alex Febres is the guy I use. He is amazing, very prompt and explains everything. I get the impression that Alex and Wichita fed are not there just to make money, I feel they have my best interests at heart. Thank you Wichita Fed.
I did and am doing business with a few different finance institutions, i have never experienced such a real good customer care as much as those guys provide, aspacialy the loan specialist Teresa Boyer. Excellent customer service and care.
Apparently the drive thru does not do business with you if you have business accout. It can only be done inside. Friday 1000, May 20, I tried to deposit a company check. I was to told to go inside to deposit, or it will be processed next …
The most helpful and kind Loan department you can ever work with. Alex will go above and beyond to help you to his fullest abilities and is very personable. I can think of no where else Id rather bank
Wichita Federal did a great job with our loan. Lori Becker was very helpful and knew we were in a time crunch to get things done and helped us allot. We have used Wichita Federal CU in the past with a previous loan and were not disappointed …
I contacted the branch for a vehicle loan and was put into contact with Alex. He did absolutely everything he could to help and made getting the loan so easy. Alex and his branch did so much for me, I transferred my checking/savings to WFCU. This credit union is the only place I’ll deal with from now on. Thanks, Alex.
Cameron has helped me in the past with car loans and Alex helped me recently with my camper loan. Both were a great help! Went above and beyond to make things happen in a timely manner. Both these guys are an excellent asset to WFCU! I’ve …
I applied for a loan, and Alex Febres helped me through the whole process. He was very kind, helpful and just very friendly. I would go through him again if I ever need anything again!. Tha ks Alex for all your help and kindness!
Alex was great with helping me get back on the road. He always answered my phone call when I had a question about anything about find the right car & what range I should stay in to keep my payments low. If I called him he wasn’t available he called me back immediately. Thank you Alex!!! Thank you Wichita Federal Credit Union ❤️❤️❤️
Alex and the team are amazing! They make you feel like family and truly care. Highly recommend Alex for getting a loan. Very thorough to make sure everything is handled in a timely manner. I will continue to do my banking with this branch!!!!
Wichita Federal Credit Union has been my financial institution for over 30 years and I’ll tell you why. WFCU gives you the service and care you would expect from a small “mom and pop” business, they know you and genuinely care about you and …
Wichita Federal is a great Credit union for your lending needs. I didn’t think they could get me approved on a variety of loans but they have time and time again been the only place to help me rebuild. I highly suggest Alex Febres in …
Jennifer Moore assisted us recently…..she is outstanding! Several unforeseen issues (outside entities) delayed and prolonged the process…Jennifer remained positive and guided us through the process professionally. She has my respect and gratitude.
I have been a member with the credit union for well over 10 years. I have received nothing short of excellent service from the credit union & specifically the West branch. I have worked with Alex for the last few years & recently needed a …
Karen is great! She helped me fully understand everything i needed to know when I had a very little understanding of any of it. She most certainly went above and beyond to make sure I was satisfied with my service and completely aware of my actions and transactions.
Alex is great! He helped me refinance my car at a much better rate then it’s original loan! He took the time to explain everything to me and didn’t rush through the transaction!
I have banked with WFCU for about 15 years. Their staff is always friendly and professional. I’ve recently had the opportunity to work with two members, Adelynn Hewlett and Alex Febres, whom were both patient and knowledgeable. I highly …
Alex understood my sense of urgency and was always willing to put forth the extra effort in getting me taken care of! Alex has great attention toward the details and knew how to make a tough situation fun. Great Job Alex!!!
I went to Alex he is the best my refrigerator is going out and he was able to get me a loan for a new one!! He’s very easy to talk to and he has jokes!! If I don’t understand something he always finds a different way to explain it!! I always leave with a smile!! He is the best!!
I just want to acknowledge Mrs. Teresa Boyer, I have been working with her since she started with the Credit Union, and she is a joy and pleasure to work with. She has great customer service, never judge mental and always willing to help. You are one of the reasons I love my credit union keep up the good work! Thanks for being you!
Wonderful staff and wonderful experience every time I deal with anyone here. I’ve been with them
5 years and will continue to bank with them and refer all my friends and family. …
I’ve lived in Texas the last 7 years and my experience with WFCU today is why I’ll never close my membership! Alex and Christi are FRIGGIN ROCKSTARS!!!! I racked up a bit of credit card debt during covid and wanted to also buy out my car …
Been working with Karen since I applied online. She helped us get prepared to open an account and made the process great! I’m super skeptical with banks and she made me feel a lot better.
Alex was awesome! Thank you for all your help. I will definitely be back in the future for any of my loan needs due to the help and advice he provided! If your in the market for a new car loan go ask for Alex and he will get you taken care of. Thank you!
As a small business owner I appreciate Wichita Credit union, they are professionals, that have your best interest at heart. I love WCU for always giving me the best rates in the market , the people that work here are truly amazing …
Alex Febres helped me out. It may sound like I’m exaggerating but it was life changing. He helped me get my car refinanced and opened up a new line of credit to help me get my credit score higher. My interest rates were literally cut by …
Alex is the best loan guy by far! He helped me on my first car loan and I won’t be going anywhere else, his attitude and love for life inspired me…. Thank you
Alex has always been excellent at getting loans done for us. Always works hard to get the best terms and gives great advice. Love working with Alex and would recommend him for your loan needs.
Wichita federal credit union is the best financial institute that I have ever dealt with. I have been with them for over 10 years! Alex Febres is an AMAZING loan officer to work with. He makes the process so smooth and simple! He is very …
Dealing with Alex was great!! He helped my mom so much with her auto loan. He gives great and fast service. Everything was done so efficiently. Had a great experience with him. I definitely will recommend him to my friends and family!!!!
Terrific experience. I highly recommend anyone looking to acquire a Auto loan to apply. After becoming a member for a very short time I had serious issue with my vehicle and needed to purchase a new one. Teresa Boyer contacted me shortly …
Karen was very helpful and knowledgeable. I really appreciate her willingness to answer all my questions!! Alex had my loan processed and approved lightning fast and was very easy to work with. Everything was exactly as promised. Thank you both for a wonderful experience!!
Alex is the best guy in town! He’s always with a smile and great attitude, this is the only place where you walk in as a member and Alex makes you feel like family, 100% recommend
Alex Febres restored my faith in WFCU! He treats his customers like family. His transparency and immense support cannot be appreciated enough. He would call the vendor/seller and fight for his members. He sets a great example for what a …
My experience with Wichita Federal credit Union has been great and Alex is a fantastic loan officer he’s real personal and professional and I’ve always had nothing but good experience with him.
Alex Febres was our loan agent at WFCU. Let me just say we had the best help. Not to mention how extremally quick he was at replying to my emails and made sure he got us of in the fastest manner possible. Do not hesitate to reach out to him …
Getting a loan is always a nerve wreaking thing but the staff at Wichita Federal Credit Union were incredible. First started with Adelynn which helped with the starting process of the getting a loan. She was very friendly and answered all …
I’ve had a great experience working with WFCU. They were very helpful and professional throughout the home buying process. Always available and quick to respond to my questions. I’ve also enjoyed their normal banking services as well. No complaints – would recommend!
I completely recommend Wichita federal credit union. Thank you Alex for your excellent same day service.. Alex was able to get us through underwriting and a check in hand same day.!!! You earned our business and we will be back.
Alex Febres was Fantastic! He patiently and professionally worked through multiple vehicles I was considering. One of which was not ideal which he saved me from purchasing. My final out of state purchase/loan (an ordeal in itself)is now …
Alex was fantastic to work with! He was so patient and friendly. He was very educated on the process and made it so easy for me to understand every option available to me. I will definitely go to Alex for my next vehicle purchase.
Very thankful for all that they do! I was stuck in a car loan and Alex Febres worked with me to help me best navigate my next steps. He was very attentive and responsive during the whole process and he answered all of the questions I had. I …
My car buying experience was so wonderful! Adelynn was very pleasant to work with! She answered all of my questions and she was wonderful at explaining everything to me! I love my new car!! Thank you!! Thank you so much!!
Alex helped my daughter & I with her recent auto loan and was Awesome to work with! 😊
I suggest taking the time to visit with Alex Febres@WFCU prior to your next …
Karen Anguiano worked with me to open my account. She was very efficient, friendly and informative. I’ve heard good things about WFCU so decided to try my banking with a LOCAL & Community based bank!
I recently reached out to Wichita Federal Credit Union for a HELOC loan. Our experience with the timing, professionalism and willing to work with you was exceptional. Jennifer Moore with the west 13th street branch is highly recommended by us….
I love the service I get from WFCU. Everyone is always very helpful, friendly and welcoming every visit. They always give me suggestions that works better for my family and budget. …
Thanks so much Adelynn Hewlett, for your quick response and expertise knowledge. I learned so many things, about car buying and what was in my best interest. You made the experience stress free, which made it enjoyable. I thought…l am in …
Alex did an amazing job. He is very efficient and got back to me quickly about every question I had or just updating me through the process. I’m very happy with how I was treated through the entire ordeal.
Candy and Karen both are very polite,patient, and take time to talk to you and explain things in detail if you have any questions about anything awesome place to bank I’ve only been with them for a couple months and I LOVE IT! They go above and beyond. Awesome people
From day one Alex Febres has been there above and beyond in every aspect of my car loan , he always answered every question, and he’s honest and simply the best. …
Alex did an amazing job at helping me get a car loan, he managed to squeeze me into his busy schedule and explained everything very throughly. He had a great attitude, best service I’ve ever received!
Adelynn Hewlett was absolutely amazing in her assistance and help in dealing with some account issues and loan needs I had! She was extremely professional and performed her job above all expectations!!! Very friendly, patient, and joyful as …
Alex Febres did an amazing job helping me get my finances together and on track. He walked me through each step with excellent explanations, was very knowledgeable about any questions I had, and prompt in responding when I needed to get ahold of him. I would highly recommend him to anyone needing financial assistance!
I had the most pleasurable experience with Karen Anguiano! I had came in a little flustered because of a situation with my car loan, and they had let me know it would be about a 20 minute wait to get me set up. Karen was about to leave for …
Great place to do your banking. I switched over from TD Bank and moved here from West Palm Beach Florida and Karen Anguiano member solutions specialist helped me out setting up my checking and savings account. Very friendly person and very …
Alex and Karen have been amazing to work with! They have been so kind, patient, and truly helpful. Both of them made opening an account and financing my first car so easy! I am so grateful!
We went in for a car loan & Alex Febres was extremely helpful & polite and understanding. He made sure we understood everything that came with getting a loan, and walked us through the process. I will definitely be recommending anyone I know who’s looking to finance a car to get with him!
8/9/2022- Alex is amazing! Informative and precise! He made the process easy and comfortable. Great attitude and the assistance with everything was grade A! I will surely be coming back for all of my banking needs! Highly recommended! …
With things being tight for me financially, I went in to see if I could get my vehicle payments lowered. Alex was there to help me the whole way. He got me a much better deal than I had before in lowering my payments in a high-quality …
(Translated by Google) Thanks Alex, he was a good person, he helped me a lot, I got a loan for a truck, I recommend him with ALEX …
Met with Karen Anguiano at the west branch..she was extremely helpful to my wife and I to open up a savings account and answered any questions we had since neither of us has ever been a credit union member. I will most likely leave my …
Alex Febres was extremely helpful, and very straightforward with his explanations on how everything worked with his loans! He even went out of his way to steer me away from a car that he knew was going to lose market value, in just a few …
I just finished up obtaining a loan for a new car with Adelynn Hewlett and I just have to say that it was an amazing experience! Adelynn answered all of my questions, gave me options, and made the process seamless. Thank you Adelynn for making my life a little bit easier! Much appreciated!
My experience was excellent. Alex was on point and swiftly navigated through the entire process making it a pleasure to be a member of WFCU. Thank you!
Professional/courteous/friendly
Staff was super friendly
Great people and you are not just another account
Awful people! Don’t ever go to these terrible people.
Quiet atmosphere. Friendly staff. Efficient.
Yes I do
Karen did an Amazing job!!!!
Karen is awesome
Karen is great loved her
Candy was great & so patient!
Excellent
Alex is fantastic to work with!!!!
Great place to bank, Alex makes it so easy, recommend 100%
Karen was awesome
Alex is number one man for he will get it done for
Loan officer took time to help and corrected mistake. Feeling thankful!
Ideal service from the first minute. Thank You so much Karen!
Wonderful place to bank. They give you the one on one experience. Wouldnt go anywhere else for loans
Karen A is the best to work with!
Feel so bad for the lady working sat. Why don’t u hire more people to work on Saturday. I waited to see the tell over 45 mins in line.. Come on…
The Loan Specialist helped with my needs and gave me some much needed advice.
The staff at Wichita Federal Credit Union has always been very helpful and great to work with.
Karen was so much help!
Set up an account for the first time an it was fast an friendly service 🙂 …
Great service. Professional and knowledgeable. Answered all of my questions.
Both Candy and Karen were great to work with.. Thank you.
Karen was extremely helpful in setting up my account
Karen helped me open accounts. Thanks again Karen! Professional, helpful and friendly!
I have been a member with Wichita Federal for 20 years and they are always looking for ways to help! Highly recommended!
Wonderful staff, always great to deal with. They work with you as a person and are always so helpful! Always such a positive experience!
Karen did a fantastic job helping me open a new account
Alex was so friendly and knowledgeable. The process was quick and painless.
Karen was very friendly and helpful. Knowledgeable and had answers to all of my questions.
Alex Febres is the best, definitely my go to guy for everything and will recommend him to everyone every time!!!!
Candy Thompson has been GREAT to work with on our new RV loan! Thank you!
Alex Febres is the awesome! Super friendly and efficient.
Alex is freaking awesome. First time getting a loan and alex was really great with helping me!!
Alex has such an amazing personality and works really hard to make you leave with a smile. Thank you Alex!
Alex was very helpful and cool. If you need any help with any banking stuff he’s the man for it.
Candy did an outstanding job! Would definitely use her again! She was patient with me!
Karen helped me to learn about checks and set up my account and was clear and informative.
I have nothing bad to say about this financial institution. I have been a customer for around 45 years. They have always been very friendly and helpful.
West side atm has been gone for 3 months, only 2 locations in town, and hands down the slowest bank I’ve ever dealt with. 45min drive thru times are common.
Great people, rates are reasonable, atmosphere is pleasant. I have been able to resolve all banking transactions onsite. Above and beyond a better experience than fidelity bank.
If you need an auto loan definitely contact Alex, he has great customer service and is very quick to respond!
I am very disappointed with this credit Union after been a member for 40 years and they put the screws to me and run my whole weekend tomorrow I guarantee I will pull out all my accounts and take my business to some place that appreciates good customers
Alex did a wonderful job assisting me with refinancing my vehicle.
They told me after ninety days I could make my payments at a shared credit union but the shared cu kept saying it said restricted even after ninety days. I went back to WFCU two more times supposedly they fixed the problem went back to …
We always get immediate help from Alex Febres! Always going above and beyond to help customers.
Alex Febres is one of the best in the business!! Couldn’t ask for more out of an individual when it comes to helping me understand/manage my banking!
Great bank to work with. Very responsive
Had the pleasure of working with Alex Febres in the loan department, he made the process super simple and made the experience not so boring, would 100% recommend
Alex helped me out and was very helpful in explaining how everything worked to me
Candy is AMAZING! So helpful, friendly and knowledgeable! Seriously blessed to have her work with us. So awesome!
WFCU has an amazing team. Alex was friendly and helpful giving me all the information I needed. I will definitely recommend Alex.
Alex was a great help to me he was fast and easy to talk to help me understand what I needed to get and do on my part. I had a great experience and would do it again
When my son received a signature loan for house repairs Teresa handed him the check and said don’t spend in one place. I find that very odd for a loan specialist to say to a customer.
Alex was awesome! He made it so easy for me to get everything done over the phone! Super fast and friendly!
Karen is a great and very helpful associate!
they care nothing about you. they only want numbers. I applied for a personal loan for some diapers and more new born stuff. no more than 500 which would have been paid the next paycheck and they declined with no explanation. I’m currently …
We came in at the very last minute for a loan and he got all the paperwork done very quickly super nice guy very entertaining to talk to will only deal with him for loans from now on.
I’ve been a member for over thirty years. I would choose a credit union over a bank any day. Credit Unions are reasonable and work with you.
Good bank but I didn’t much care for Karen at the west branch I referred someone and your supposed to get a $50 bonus that she wouldn’t give me she said I didn’t qualify even though I use their bank 🤷 …
Wichita federal credit union west is a very very great bank Alex is Wonderful he listens and understands and trust what you tell him there is no other bank long as I live I would go to it says 5 star’s I would give them 100 stars every one really should come here thank you very very very much I love you all always and forever ☝️😎 …
Karen was great to work with at the West Branch!
Can’t say enough good things about Wichita Federal! Recently, during a loan application, Teresa Boyer, our loan specialist, noticed an item on our credit report. She brought it to our attention and we addressed it, clearing the item! Had …
Alex really did an excellent job helping me get in a vehicle. He really worked for me and explained every step of the process thoroughly.
Candy is our Rep we use for our personal things. She is incredible! She goes over and beyond to help us out and patient with us and does things that benefit my family so much. THANK YOU CANDY!!!!
Teresa was really nice and professional about everything, if wanting to get a loan I would really recommend her. Thank you Lisa for making this experience really easy and fast 🙂 …
Was Very pleased with my first Car-loan & for Teresa Boyer for helping through it all! Plan on definitely financing future cars here!
Alex was great to work with! He made the experience fast and easy! Thanks Alex for going above and beyond and exceeding my expectations!!
Karen was very informative and friendly, and made setting up my account very easy. Would recommend to anyone.
Teresa was great to work with on my loan. She always got back to me in a timely manner and was very helpful. Thank you Teresa!
WFCU is so much more than just a “bank.” Everyone is friendly and helpful, they really seem to want to help however they can. Friendly and professional, what more can you ask for?
He is my go to loan guy!! He is proficient and and quick at getting back to you and working on your loan as fast and diligent as possible.
BEST IN TOWN!! They were able to quickly refinance all of my loans and saved me thousands in interest! Alex Febres is amazing!!!
Candy Thompson was great with loan application and quick with response. For the credit union I wouldn’t say the same. They keep bringing up a repo from before my bankruptcy. I wouldn’t reccomend this credit union to anyone I know. Thanks again Candy Thompson for everything you did for us.
Alex was the best I love him so much me and my mom. I feel comfortable all the time. Great communication with him. Respect is there
Alex was great. We have been members for 3 years. We had a need and Alex was very professional and quick! I would highly recommend.
Candy has been such a blessing. Wichita fcu has helped me tremendously. I would highly recommend them to everyone! They do have a heart to help! …
Karen did an amazing job helping me close my old account and open a new one. I lost my wallet and she was a great help in a stressful situation.
STAY AWAY IF YOU ARE MILITARY!
I went through this bank for an auto loan. I will say that the staff was …
One of the best experience I’ve ever had with a Bank!!.
If you need something (opening an account,etc-you know the thrill) you 100% need to contact Alex Febres, he Is extremely attentive person, the way he threats you is the best, I will advise you to talk with him.
Very honest and willing to work with you and get you whatever you are comfortable with doesn’t try to force anything on you and has great energy overall great experience
IAlex, it has been a wonderful experience to me on services rendered me by you the service provider. I honestly felt home served with humor, diligence, courteous, humbleness and high quality of integrity .Alex is highly fit in the …
Karen Anguiano help me open a account And she was very nice and attentive.
Teresa was great. She helped me through the whole loan process as it was my first loan. It ended up simple and easy, just how I wanted it.
Had a amazing first experience at Wichita Federal today. My friend Alex, and Brittanie helped me get a checking, savings and a signature loan. It was quick and easy. I will definitely recommend everyone to come and have the same great experience as I did. Thank you Alex and Brittanie and the Wichita Federal Family.
Karen did a fabulous job. She had everything ready for me when I got there and made it a fast and painless experience. Thank you so much Karen and WFCU!
Busy branch, but wait time is minimal. The best deal here is the repossessed cars for sale. Very happy with my experience.
Alex and adelynn were amazing to work with!!! Thank y’all so much for helping me with my needs so quick and efficiently!
Absolutely amazing service!
I’m only starting my journey with Wichita Federal Credit Union so far I feel more welcome and wanted than any banking institute has ever made me feel.
Love this branch! The tellers are great to work with and are always pleasant. I’ve known Alex in the Loan Department for a few years and he’s always done right by me regarding business matters. If you’re looking for a solid financial institution to work with, look no further!
Karen Anguiano is a great branched helped me out great today
Alex Febres went above and beyond in taking care of my family’s financial needs. Do yourself a favor and ask for him if you need anything at all loan related. He’s the best!
Alex is the best! He treats you like family and answered all my questions. Thank you for such a wonderful loan experience.
I came into WFC with questions about a loan. By the time I left. I felt very confident and at ease about my future purchases. He provided a lot of helpful information. If I ever need a loan in the future or have questions Alex Febres will be my go to guy.
Teresa is awesome. Helped me refinance my car. She will go above and beyond to help! Cannot say enough nice things about her and the staff at WFCU.
Came to Wichita Federal needing a bank loan, got approved. Alex helped me a lot and gave me all the information I needed without having to ask. Very professional. Will recommend him to anyone.
Teresa went out of her way to help me out. We had the loan process started and closed within a day, even with changing things up a bit. She was very friendly and helpful the whole way. Very happy with everything!
Alex was quick, friendly, and professional. He answered my questions promptly and kept in contact through each step of the process. I’ve been banking with WFCU for close to 10 years now, and I have not been disappointed by any staff member’s conduct.
Alex and Brittanie did some incredible things for me and were able to save me a ton of money refinancing my car ultimately landing me in a position to buy my first home, can’t thank them enough. 10/10 will use Alex Febres for any of my financing needs from here on!
Refinanced my auto with Alex Febres and had the easiest best experience you could ask for. did most everything via phone and email, got me a much lower rate, and was extremely caring and helpful throughout. will be my go to loan officer from now on!!!
Alex and Brittanie were so incredible to work with! I am now a member of Wichita Federal Credit Union and am so happy here! The customer service provided was outstanding! The speed of transactions was fast. I thank you both for the best banking experience ever!
I use Wichita fed for my Auto loans I love the service I receive, it helps they have great rates too. Alex Febres is the guy I use. He is amazing, very prompt and explains everything. I get the impression that Alex and Wichita fed are not there just to make money, I feel they have my best interests at heart. Thank you Wichita Fed.
I did and am doing business with a few different finance institutions, i have never experienced such a real good customer care as much as those guys provide, aspacialy the loan specialist Teresa Boyer. Excellent customer service and care.
Apparently the drive thru does not do business with you if you have business accout. It can only be done inside. Friday 1000, May 20, I tried to deposit a company check. I was to told to go inside to deposit, or it will be processed next …
The most helpful and kind Loan department you can ever work with. Alex will go above and beyond to help you to his fullest abilities and is very personable. I can think of no where else Id rather bank
Wichita Federal did a great job with our loan. Lori Becker was very helpful and knew we were in a time crunch to get things done and helped us allot. We have used Wichita Federal CU in the past with a previous loan and were not disappointed …
Adelynn did an excellent job helping me with a personal loan. I have banked with WFCU for several years and I am fortunate to have found them.
Alejandra was so helpful and knowledgeable. She answered all my questions and helped me get started.
Great Banking experience all around. Alex Febres is awesome to work with and works with your credit and what your family needs! Highly recommend
I contacted the branch for a vehicle loan and was put into contact with Alex. He did absolutely everything he could to help and made getting the loan so easy. Alex and his branch did so much for me, I transferred my checking/savings to WFCU. This credit union is the only place I’ll deal with from now on. Thanks, Alex.
She had very good customer service over the phone about my situation gave me some good information how to get situation resolved
Alex was great and very helpful! Felt like he did everything in his power to help me out.
Cameron has helped me in the past with car loans and Alex helped me recently with my camper loan. Both were a great help! Went above and beyond to make things happen in a timely manner. Both these guys are an excellent asset to WFCU! I’ve …
I applied for a loan, and Alex Febres helped me through the whole process. He was very kind, helpful and just very friendly. I would go through him again if I ever need anything again!. Tha ks Alex for all your help and kindness!
Alex was great with helping me get back on the road. He always answered my phone call when I had a question about anything about find the right car & what range I should stay in to keep my payments low. If I called him he wasn’t available he called me back immediately. Thank you Alex!!! Thank you Wichita Federal Credit Union ❤️❤️❤️
Alex and the team are amazing! They make you feel like family and truly care. Highly recommend Alex for getting a loan. Very thorough to make sure everything is handled in a timely manner. I will continue to do my banking with this branch!!!!
Wichita Federal Credit Union has been my financial institution for over 30 years and I’ll tell you why. WFCU gives you the service and care you would expect from a small “mom and pop” business, they know you and genuinely care about you and …
Wichita Federal is a great Credit union for your lending needs. I didn’t think they could get me approved on a variety of loans but they have time and time again been the only place to help me rebuild. I highly suggest Alex Febres in …
Jennifer Moore assisted us recently…..she is outstanding! Several unforeseen issues (outside entities) delayed and prolonged the process…Jennifer remained positive and guided us through the process professionally. She has my respect and gratitude.
Alex was amazing to work with! Very personable and understanding for different situations!
I have been a member with the credit union for well over 10 years. I have received nothing short of excellent service from the credit union & specifically the West branch. I have worked with Alex for the last few years & recently needed a …
Karen is great! She helped me fully understand everything i needed to know when I had a very little understanding of any of it. She most certainly went above and beyond to make sure I was satisfied with my service and completely aware of my actions and transactions.
Alex is great! He helped me refinance my car at a much better rate then it’s original loan! He took the time to explain everything to me and didn’t rush through the transaction!
Karen was very friendly and knowledgeable. Opening our account was an easy process.
I have banked with WFCU for about 15 years. Their staff is always friendly and professional. I’ve recently had the opportunity to work with two members, Adelynn Hewlett and Alex Febres, whom were both patient and knowledgeable. I highly …
Alex understood my sense of urgency and was always willing to put forth the extra effort in getting me taken care of! Alex has great attention toward the details and knew how to make a tough situation fun. Great Job Alex!!!
I went to Alex he is the best my refrigerator is going out and he was able to get me a loan for a new one!! He’s very easy to talk to and he has jokes!! If I don’t understand something he always finds a different way to explain it!! I always leave with a smile!! He is the best!!
I just want to acknowledge Mrs. Teresa Boyer, I have been working with her since she started with the Credit Union, and she is a joy and pleasure to work with. She has great customer service, never judge mental and always willing to help. You are one of the reasons I love my credit union keep up the good work! Thanks for being you!
Wonderful staff and wonderful experience every time I deal with anyone here. I’ve been with them
5 years and will continue to bank with them and refer all my friends and family. …
Karen Anguiano was great. Very customer oriented. Thank you Karen
I’ve lived in Texas the last 7 years and my experience with WFCU today is why I’ll never close my membership! Alex and Christi are FRIGGIN ROCKSTARS!!!! I racked up a bit of credit card debt during covid and wanted to also buy out my car …
Been working with Karen since I applied online. She helped us get prepared to open an account and made the process great! I’m super skeptical with banks and she made me feel a lot better.
Lori B. and Jennifer M. provided top notch professional mortgage service from start to finish.
Karen was so friendly and helpful she made what would have been an annoying process pain free and rather fun.
Alex was awesome! Thank you for all your help. I will definitely be back in the future for any of my loan needs due to the help and advice he provided! If your in the market for a new car loan go ask for Alex and he will get you taken care of. Thank you!
Alex Febres did a great job helping me out in a timely manner!
This is the best place to obtain a car loan, they facilitate the process and Alex Febres helps a lot very professional and friendly.
As a small business owner I appreciate Wichita Credit union, they are professionals, that have your best interest at heart. I love WCU for always giving me the best rates in the market , the people that work here are truly amazing …
Alex Febres helped me out. It may sound like I’m exaggerating but it was life changing. He helped me get my car refinanced and opened up a new line of credit to help me get my credit score higher. My interest rates were literally cut by …
Alex is the best loan guy by far! He helped me on my first car loan and I won’t be going anywhere else, his attitude and love for life inspired me…. Thank you
Alex has always been excellent at getting loans done for us. Always works hard to get the best terms and gives great advice. Love working with Alex and would recommend him for your loan needs.
Mom- He was absolutely amazing helped my daughter get her first car loan and made us feel so welcome …
Wichita federal credit union is the best financial institute that I have ever dealt with. I have been with them for over 10 years! Alex Febres is an AMAZING loan officer to work with. He makes the process so smooth and simple! He is very …
Dealing with Alex was great!! He helped my mom so much with her auto loan. He gives great and fast service. Everything was done so efficiently. Had a great experience with him. I definitely will recommend him to my friends and family!!!!
Terrific experience. I highly recommend anyone looking to acquire a Auto loan to apply. After becoming a member for a very short time I had serious issue with my vehicle and needed to purchase a new one. Teresa Boyer contacted me shortly …
Karen was very helpful and knowledgeable. I really appreciate her willingness to answer all my questions!! Alex had my loan processed and approved lightning fast and was very easy to work with. Everything was exactly as promised. Thank you both for a wonderful experience!!
Alex is the best guy in town! He’s always with a smile and great attitude, this is the only place where you walk in as a member and Alex makes you feel like family, 100% recommend
WFCU is a great credit union to work with. Great for home loans, car loans and banking all around. Lori and Candy are THE best in the business.
Alex Febres restored my faith in WFCU! He treats his customers like family. His transparency and immense support cannot be appreciated enough. He would call the vendor/seller and fight for his members. He sets a great example for what a …
Alex processed my loan quickly and efficiently for me. Very personable, as well. I look forward to doing more business with him.
My experience with Wichita Federal credit Union has been great and Alex is a fantastic loan officer he’s real personal and professional and I’ve always had nothing but good experience with him.
Had an amazing experience with leticia Hernandez- Rodrigues. And Alex Febres.
Both were able to help me with what I needed and to answer questions that I had. …
Alex Febres was our loan agent at WFCU. Let me just say we had the best help. Not to mention how extremally quick he was at replying to my emails and made sure he got us of in the fastest manner possible. Do not hesitate to reach out to him …
Getting a loan is always a nerve wreaking thing but the staff at Wichita Federal Credit Union were incredible. First started with Adelynn which helped with the starting process of the getting a loan. She was very friendly and answered all …
I’ve had a great experience working with WFCU. They were very helpful and professional throughout the home buying process. Always available and quick to respond to my questions. I’ve also enjoyed their normal banking services as well. No complaints – would recommend!
I completely recommend Wichita federal credit union. Thank you Alex for your excellent same day service.. Alex was able to get us through underwriting and a check in hand same day.!!! You earned our business and we will be back.
Alex Febres was Fantastic! He patiently and professionally worked through multiple vehicles I was considering. One of which was not ideal which he saved me from purchasing. My final out of state purchase/loan (an ordeal in itself)is now …
Alex was fantastic to work with! He was so patient and friendly. He was very educated on the process and made it so easy for me to understand every option available to me. I will definitely go to Alex for my next vehicle purchase.
Very thankful for all that they do! I was stuck in a car loan and Alex Febres worked with me to help me best navigate my next steps. He was very attentive and responsive during the whole process and he answered all of the questions I had. I …
Alejandra did a fabulous job helping us. She was friendly, efficient, patient, and very helpful.
My car buying experience was so wonderful! Adelynn was very pleasant to work with! She answered all of my questions and she was wonderful at explaining everything to me! I love my new car!! Thank you!! Thank you so much!!
Alex helped my daughter & I with her recent auto loan and was Awesome to work with! 😊
I suggest taking the time to visit with Alex Febres@WFCU prior to your next …
Karen Anguiano worked with me to open my account. She was very efficient, friendly and informative. I’ve heard good things about WFCU so decided to try my banking with a LOCAL & Community based bank!
I recently reached out to Wichita Federal Credit Union for a HELOC loan. Our experience with the timing, professionalism and willing to work with you was exceptional. Jennifer Moore with the west 13th street branch is highly recommended by us….
I love the service I get from WFCU. Everyone is always very helpful, friendly and welcoming every visit. They always give me suggestions that works better for my family and budget. …
Donovan is quite short and disrespectful. I’ve dealt with him twice now and have had nothing but a bad experience. …
Thanks so much Adelynn Hewlett, for your quick response and expertise knowledge. I learned so many things, about car buying and what was in my best interest. You made the experience stress free, which made it enjoyable. I thought…l am in …
Alex did an amazing job. He is very efficient and got back to me quickly about every question I had or just updating me through the process. I’m very happy with how I was treated through the entire ordeal.
Candy and Karen both are very polite,patient, and take time to talk to you and explain things in detail if you have any questions about anything awesome place to bank I’ve only been with them for a couple months and I LOVE IT! They go above and beyond. Awesome people
From day one Alex Febres has been there above and beyond in every aspect of my car loan , he always answered every question, and he’s honest and simply the best. …
Alex did an amazing job at helping me get a car loan, he managed to squeeze me into his busy schedule and explained everything very throughly. He had a great attitude, best service I’ve ever received!
Adelynn Hewlett was absolutely amazing in her assistance and help in dealing with some account issues and loan needs I had! She was extremely professional and performed her job above all expectations!!! Very friendly, patient, and joyful as …
Alex Febres did an amazing job helping me get my finances together and on track. He walked me through each step with excellent explanations, was very knowledgeable about any questions I had, and prompt in responding when I needed to get ahold of him. I would highly recommend him to anyone needing financial assistance!
I had the most pleasurable experience with Karen Anguiano! I had came in a little flustered because of a situation with my car loan, and they had let me know it would be about a 20 minute wait to get me set up. Karen was about to leave for …
Great place to do your banking. I switched over from TD Bank and moved here from West Palm Beach Florida and Karen Anguiano member solutions specialist helped me out setting up my checking and savings account. Very friendly person and very …
Alex and Karen have been amazing to work with! They have been so kind, patient, and truly helpful. Both of them made opening an account and financing my first car so easy! I am so grateful!
We went in for a car loan & Alex Febres was extremely helpful & polite and understanding. He made sure we understood everything that came with getting a loan, and walked us through the process. I will definitely be recommending anyone I know who’s looking to finance a car to get with him!
8/9/2022- Alex is amazing! Informative and precise! He made the process easy and comfortable. Great attitude and the assistance with everything was grade A! I will surely be coming back for all of my banking needs! Highly recommended! …
With things being tight for me financially, I went in to see if I could get my vehicle payments lowered. Alex was there to help me the whole way. He got me a much better deal than I had before in lowering my payments in a high-quality …