Wicker Park Eye Center is a comprehensive eye care facility that sees patients of all ages throughout Chicago, IL. Our team performs yearly eye exams for patients and can diagnose a wide range of eye conditions, including glaucoma, macular degeneration, diabetic retinopathy, corneal diseases, and more common issues, like conjunctivitis, allergies, and dry eye syndrome. We also perform cataract surgery, LASIK, and intraocular lens (IOL) placement. Our office also features an on-site medical spa, SkEye MD, where patients can receive treatments, like BOTOX® and facials.
| Friday | 8AM to 2:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
2222 W Division St Ste 135, Chicago, IL 60622
(Translated by Google) Excellent attention I recommend it 100%
(Original) …
(Translated by Google) Thank you very much for your attention!!
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(Translated by Google) Terrible place, they are friendly only when they want, their service is terrible I hope to God I don’t have to go back to that place, it can’t be possible I’ve been without glasses for a year, and since they call me …
Great
Very professional and awesome staff
Love the friendly service and respectful staff
Pleasant visit, short waiting.
Wonderful staff, great customer service!
Great staff and very helpful. Highly recommend.
They need better staff upfront, they are rude!
The service is great. And so are the ladies working there.
Personel was very friendly and courteous, professional,
The receptionists are HORRENDOUSLY nasty. I would not go back there! Worst experience! Very demeaning and disrespectful!
I was given an eyedrop that cost over $700 dollars. This was not discussed with me.
Cyanna and Obie were a great help made me laugh and made my experience great
I would like to give 0 stars but there’s no way, i have waited for my contacts more than a month and for my glasses i already have a month again and still waiting… i don’t recommend this place.
Wicker Park Eye Center really take excellent care of their patients. The staff is friendly and professional.
This Eye Center Treats It’s Patients With The Upmost Care And Respect They Are Very Professional And Timely They Don’t Rush Wonderful Staff And Location
I walked in and was seen within 5 minutes of arriving. The staff was so friendly and went above and beyond to help me
Loved the environment and the people. Dr. SHAH WAS AWESOME! I wish I had found them years ago.
They don’t offer Lasik services. Please update the services available
Dr Tepper is the best! He help me recover from a serious tear in my cornia. I would highly recommend him and his team!
The ladies there are very helpful and so nice. Love going there for my follow-ups. Highly recommend anyone in the humboldt park area go there for eye checks.
Great place doctor tepper is thorough and the staff is awesome sent reminders via text welcomed you in and made sure your visit was comfortable and quick great job there people keep it up
I arrived 40 minutes before my appointment and it’s been an hour and I haven’t been called. But the staff is really nice and respectful, it’s a really nice environment.
My experience at ( Wicker Park Eye Center), was just great everyone was really nice to me very Professional knew what they were doing and most of they explain all the detail they were going to do to me Thank You
This office No-showed for my appointment that was confirmed via email and text at least 4 times. Unreliability in a health care professional is a huge negative for me. No one ever followed up with me with an explanation. I will not even consider rescheduling.
July 10,2017 2:00 pm wicker park eye center Is been awhile seems there always an issue with front desk secretary’s I got feedback from patients
Unprofessional secretary’s front desk very ghetto walk around giving mean looks …
Very friendly and attentive staff Dr krassin is very knowledgeable and patient and Jessica at the front Desk has amazing customer service and greets me and other customers with a genuine smile every time Every visit so far has been very pleasant!
Nice staff and great service. It’s just always extremely crowded every time I come here. But it’s worth it. And they work out great deals for designers glasses too. Which is awesome.
Wicker eye center is a very nice place. The staff is very nice. That why I told my daughter to go there she love it . Thank you all for being such a beautiful place.
Why schedule an appointment if you have to wait an hour. Nurse Tina wins award for lack of compassion and rudeness.
Friendly and knowledgeable. Dr Tepper took the time to explain my treatment options. The space is nice and relaxing and the staff are pleasant. Highly recommend!
From the very first time I visited here, I was impressed with the level of professionalism and excellent service they provided. They were very detail and answered all of my questions and concerns. Even my dad who recently started coming to this facility agrees with me as well.
First time visiting this place and I didn’t like it. The front desk personal were ok, but the intake person named José was very rude to me. If he does not like his job he should look for an other one. Doctor was nice.
It was a very safe and friendly environment. The doctors were thorough and efficient with your care and giving instructions.
Tepper is one of the best eye doctors I have ever known. He’s very thorough and compassionate. I always feel better when I get done being at his office and his phenomenal staff are super sweet.
Wicker Park Eye Center helped me immensely during my short stay in Chicago! I lost my contacts and didn’t have glasses, and needed to drive 100 miles back home, and Tania from Wicker Park Eye Center was so kind and patient. Thank you again for all the help!
All the staff working here was great. We ended up stepping my lens strength down because I thought my last eye doctor got it wrong. Dr. Christine is a good listener.
WoW I had to call 2x, first, I was on hold for over 30 min, I asked to cancel an appointment, i didn’t even give my name, and was on hold for 30 min, and had to hang up. Called again and the picked up the phone right away, let her know i …
They were able to squeeze myself and my girlfriend in for an emergency appointment. They were nice about it, didn’t complain or appear to be inconvenienced. Even the doctor himself didn’t appear like he was then trying to rush us out. Took his time, explained everything. Highly recommended.
Don’t make an appointment on a Friday. We made an appointment at 10:10 am and 40 minutes later we were still sitting in the waiting area. When I made mention to the receptionist that we had been waiting this long she got irritated and ghetto really quick. Very bad customer service.
Appointment set to 10:30, saw a doctor at 12:00, for 4 minutes. Ton of paperwork to fill, wait, get taken to pre check to answer the same questions answered in the paperwork, wait, intern comes and checks, wait, doctor comes and checks (so …
The staff is kind courteous respectful and very professional. The clinic is very clean. I have visited Wicker Eye Park Center a few times, with each visit I have received excellent service. Dr. Tepper is the best ophthalmologist that I …
I arrived 10min early for my appointment and waited an hour until I was seen. The real kicker- they called me 4 times and texted to confirm my appointment- I confirmed each and every time. Even woke me up the morning of my appointment to …
TLDR; you’re going to wait. A lot. It’s intentional because they view your 8:30 appointment as being at 9:10. Staff is unprofessional, don’t sanitize their hands or equipment, or identify themselves. They will sell you a $850 procedure …
Gave them all my insurance information and paid my copay, only to get a huge bill in the mail a few weeks later. Called the billing company and found they had never sent my bill to the insurance company. …
It was a pleasant experience. Front desk was very welcoming and helpful. Cyanna and Gigi were very helpful and work with me on all my questions and picking out my glasses.
Highly recommended to anyone looking for professional yet friendly eye care! I appreciate the personal touch provided by all staff: the eye doctors, assistants, and receptionists. The reception space is clean, bright, and welcoming, as are the people who work here!
I was greates well by the receptionist. I came in to see if I could make an appointment on Friday or Saturday I was told that they usually don’t expect Medicare on the weekends but she very nicely ask one off the more experienced ladys, …
My mom came home upset with the service she was given at this location. My mom has purchased not one, two but THREE pairs of glasses at this location. And as a customer that has wasted money at this poor service location SHE SHOULD BE GIVEN …
From rude customer service to the waiting room of the damned, my experience here has been utterly unpleasant. The doctors themselves are warm and seem competent, but their business model is a poor one. By the time I’ve endured the assault on the senses of advertising screens on every surface, a sympathetic doctor is not enough.
Friendly, organized, and pretty punctual with appointments. I’ve never had any problems with Dr. Tepper, who’s been my doctor for many years. If you have any questions, he will answer them thoroughly.
Spark notes version: I received kind, prompt, and expert care here. The ladies at reception are downright wonderful and, though a few times there was a little wait, it was generally no more than 10 minutes or so. The office is clean and …
I visited Wicker Park Eye Center recently. I was greeted by very nice staff members. One particular staff is named Cyanna. She was very polite, courteous, helpful & knowledgable in answering my questions. She definitely put me at ease. The …
The BEST CUSTOMER SERVICE! This is how people should do their job. The staff is SUPER Friendly and Nice. The atmosphere at this clinic is so calm and clean. Everyone is relaxed and doing their job. Thank you so much Wicker Park Eye Center for the great experience on my visit.
Horrible service. Super unprofessional. I paid full for my laser services and they never completed my laser treatment. They fired 2 women who were doing the treatments and now they don’t want to complete it or give me my money back. Do not come here
I had scedule an appointment. A week before the actual Appointment date. When i arrive the day of they told me that there was no appointment made. When i call the phone number i dial to make the appointment, it is actually the same place. …
The Dr. as well as the staff were amazing and friendly from the Minute I walked intill I walked out. They have a great glasses section. Onyx the girl who sells the glasses is awesome and friendly such a people person.
I will always recommend Wicker park eye center to my friends and family.
I had such a wonderful experience at Wicker Park Eye Center. Anything involving your eyes is a nerve racking experience and Dr. Tepper made me feel so comfortable but more importantly well informed. He really took his time explaining to me …
In person, customer service was standard and the visit went well. I went for an appointment for a glasses exam on the 14th of November. It is now the 7th of December and I am without my glasses. I’ve called to inquire whether or not there …
Most of the staff was great except one woman whose name I will not mention. She was terribly rude to my elderly mother who doesn’t speak or understand English well. She had zero patience and was yelling at us for not being able to make an …
I’m new to Chicago and as a first time patient going through the process of insurance changes, I have dealt with a LOT of unfriendly staff and doctor’s offices. Wicker Park was totally different. All of the ladies at the front desk were …
I went here for an urgent eye issue. They got me in to see the doctor within 30 minutes and were very kind from the minute I walked in the door. From the reception, to the tech, and the doctor – everyone was very sincere and helpful. I will definitely be going here for my routine eye care and would recommend to anyone!
The doctors are great, receptive and attentive. Front of house and optical are on the other hand, terrible. Wait times consistently are 30-60+ minutes after the scheduled appointment. …
All the staff were great. Dr. Tepper was a calming experience; I’m not comfortable with people being too close! Surgeries were quick. everyone from Masonic were on the ball too! Eye sight is great, i can now see pot holes i usually drove through on my Harley! my girl friend is very happy. so is my back. Well recommended!
I am very impressed with Dr. Tepper and his staff for their being professional, honest, kind and competence. The friendly team is also courteous, conscientious and humane to their patients and family with observed good teamwork making …
I would like to say that the service they provided for my mom was excellent. Beginning from the girls at the front desk.
To the young girl who took my mom in . …
I had a great appointment for getting a fitting for contacts! I have always had my eye appointments here and have never thought about going elsewhere!
This place reminds me of Cook County Hospital. You make an appointment only to be kept waiting long after. And you are playing musical chair. Employees are not professional and speak bad about each other in front of us the patient. Really? …
Thanks Dr Daniel j. Tepper for your wonderful care and wonderful customer service
Thanks for your wonderful technician service and the wonderful 👍 receptionist …
I called Wicker Park Eye Center re a billing question my mom had due to her receiving a bill. I spoke to a girl name Cyanna. She was very very nice, and patient with my mom and I who had alote of questions. she took her time and explained …
I bought a pair of glasses here and within 6 months one of the arms is loose. They don’t do repairs, and it’s apparently outside the warranty window anyway. It’s very disappointing to spend $400 on glasses for less than a year of use with no recourse. Good luck getting them on the phone too.
I don’t know how this clinic is rated well. It was absolutely horrible from the wait times to the discourteous staff and clinicians. I was at my consultation appointment for a chalazion for over 2 hours. In that time, I sat in 3 different …
For 6 weeks, I had an appointment scheduled for today. When I got there they informed me that no Doctors were in today (why then did you schedule me?). I asked why I wasn’t texted or emailed. They said we tried to call, but I had no record …
I’ve been in twice now. The doctors and their assistants/nurse (not sure what their title is in the eye profession is) are very cordial and caring. The downsides have been the front desk staff. Only one lady is cordial and cares about …