Freaking useless. Since they took over from Nulink, I get spammed about every 5 minutes, all day long. My email is freaking unusable, because I get nearly 300 OBVIOUS spam messages a day, from domains which WOW should be blocking before it even reaches me. WOW’s it staff are very bad at their job, or they don’t care.
I am on hold right now trying to cancel my mom’s service, because she’s moving to assisted living. They just keep passing me from person to person. This has been going on for an hour. What on earth is happening over there? I’m just going to hang up, stop paying, and keep the router.
Awful customer service!! I had to terminate my service because I moved. It took 3 calls to get a box to return the items. Then, after FIVE calls and 2 1/2 months, I still don’t have my refund. Every time I call, I get a different answer. …
Larry CS Rep in Americas assisted me with a technical problem. my Cable kept saying you do not subscribe to this channel so I called the 866 number connected to Phillipines I could not understand the Rep. WOW has …
The star rating should go down to a half star!
Over a 2 week period they have wasted over 24 hours of my time and cost me money with my business by sending 5 technicians and replacing line, replacing boxes, …
WOW Internet, Cable & Phone is a scam. They DOS attack your modem using a subsidiary called knology.net to create a disruption to service. Stealing millions in technician fees. Service has been messed up for a week, zero resolve from these shysters. So we tracked their IP address from the DOS attacks. Lawyers have been contacted.
Avoid- Hear me out and judge for yourself. The company’s dedication to Customer Service and Customer Experience has dwindled to zero. I have been a loyal customer and good customer since 2018. However, recently bought a new house and needed …
Had connection issues sometimes before, but kept them. They tried to send me a shipment of Google Home devices without my request or rental that I refused. When I moved, they sent $600 to collections for equipment I didn’t accept, even …
Freaking useless. Since they took over from Nulink, I get spammed about every 5 minutes, all day long. My email is freaking unusable, because I get nearly 300 OBVIOUS spam messages a day, from domains which WOW should be blocking before it even reaches me. WOW’s it staff are very bad at their job, or they don’t care.
I am on hold right now trying to cancel my mom’s service, because she’s moving to assisted living. They just keep passing me from person to person. This has been going on for an hour. What on earth is happening over there? I’m just going to hang up, stop paying, and keep the router.
Awful customer service!! I had to terminate my service because I moved. It took 3 calls to get a box to return the items. Then, after FIVE calls and 2 1/2 months, I still don’t have my refund. Every time I call, I get a different answer. …
Larry CS Rep in Americas assisted me with a technical problem. my Cable kept saying you do not subscribe to this channel so I called the 866 number connected to Phillipines I could not understand the Rep. WOW has …
The star rating should go down to a half star!
Over a 2 week period they have wasted over 24 hours of my time and cost me money with my business by sending 5 technicians and replacing line, replacing boxes, …
WOW Internet, Cable & Phone is a scam. They DOS attack your modem using a subsidiary called knology.net to create a disruption to service. Stealing millions in technician fees. Service has been messed up for a week, zero resolve from these shysters. So we tracked their IP address from the DOS attacks. Lawyers have been contacted.
Avoid- Hear me out and judge for yourself. The company’s dedication to Customer Service and Customer Experience has dwindled to zero. I have been a loyal customer and good customer since 2018. However, recently bought a new house and needed …
Had connection issues sometimes before, but kept them. They tried to send me a shipment of Google Home devices without my request or rental that I refused. When I moved, they sent $600 to collections for equipment I didn’t accept, even …