William A. Smith & Son, Inc. Insurance is a full service insurance agency offering the best insurance options throughout the Hudson Valley and across … See more
Great Customer Service. Kudos to Andrea Truncale. She did a great job. She was thorough, knowledgeable and had great follow up.
Customer Service is a lost art…. Not at WA Smith and Andrea!
Very responsive and helpful staff from top to bottom. All questions reviewed and researched in detail. Great service that you don’t experience every day.
Tracy is informative and very helpful. I am a business owner and have a lot on my plate so need someone that is on top of my insurance and she is- Laura
Outstanding full service insurance agency, family owned for generations. Friendly, affordable insurance options, very good to small business owners. Highly recommended.
I would like to thank Christine Florio at William A Smith for outstanding service helping me transition to medicare with all the plans to choose from, and switch my wife to singe coverage.
thanks Bob and Deb McCord
I moved my business owner’s insurance to Ellen Quimby at William A. Smith and they saved us a lot of money with better coverage and great service! Thanks Ellen!
I unexpectedly found myself with a dead battery in a public place and had no idea what to do. Shannon was able to give me the information I needed to get a prompt service call at no charge under my policy and I am totally grateful.
DeForest and everyone at W. A. Smith is helpful, responsive and they truly negotiate on your behalf. I recommend them for personal and business policies.
Jade, who is very personable, provided me with excellent service. Many questions were asked and answered with knowledge and professionalism which is very important. I recommend William A Smith without reservation.
I have been with This company for years and have been very satisfied completely. Dawn is always wonderful and always helpful. Susan Greer was great in getting everything done and quickly. Thank you for always making sure you give me the best service
Carolyn is always helpful and always returns phone calls. I am very pleased with her service. Her advice and knowledge makes decisions that much easier for me.
Crystal Clear Mechanical Inc. has been a longtime client of William A. Smith & Son Inc. The staff is knowledgeable, professional, and courteous. Our insurance needs are always handled expeditiously and efficiently! Great job William A. Smith & Son Inc.!
Be careful who you deal with! One of the agent from this company has caused us so much trouble in the past that I can’t describe in just a paragraph! Matthew Ciccone who works for this company approached me in 2010 and requested to make a …
I can’t say enough about the customer service from our Agent! Her individual care has been beyond anything I would have ever expected; she gives new meaning to going above and beyond. I would highly recommend especially for a small business!!!
My agent Judy M. is AWESOME!!! She is highly efficient, reliable, and always there when we need her. 5 Star service always!!!! Thank you Judy and William A. Smith & Son!
Working with Christine has been an absolute PLEASURE. We all expect any professional that we have to deal with in business to be knowledgeable and truthful. Cristine is NOT that-SHE IS THAT AND SO MUCH MORE. Her uncanny ability to …
Ellen Quimby handles our business auto, liability, umbrella and bond insurances. Not only has she saved us a lot of money but she has also helped us with questions and claims. A good insurance agent is worth their weight in gold, that’s Ellen!
William A. Smith & Son Inc. is a full service insurance agency, with a staff of professional insurance agents managing all of our family’s insurance needs, including automobile, homeowner, umbrella and healthcare. …
We have been clients of William A. Smith & Son, Inc. for a very long time. We’ve been very pleased with the service we’ve received but have rarely had need of it. However, recently an issue arose whereby our account showed that we owed an …
Christine Florio has been managing my company’s health insurance for many years, and for someone like me, who is intimidated by this sort of paperwork, she has been a Godsend. She’s incredibly patient, and she’s able to explain details in easy-to-understand language. I’d recommend her to anyone,
Ellen Quimby ROCKS as my agent. She handles all our business and personal insurance. Unlike other agencies I’ve used, she’s right there with you when the inspectors and adjusters are on site. She always gets the best price and in a timely manner. Always available when documentation is need. I couldn’t ask for anything more.
Christine Florio went above and beyond to help me with setting up insurance. I had a complicated situation and her superior knowledge of the insurance industry helped me to set up insurance for myself and my family just before the deadline. I would definitely recommend her services.
My husband and I bought a house and had to quickly obtain homeowners insurance, plus, my husband had some “issues” with his driving record – I needed to reach out to a professional for help with our insurance needs. Ellen Quimby was able …
Thank you to Ellen Quimby for tailoring the right insurance for my company, along with providing great personal insurance as well. Ellen is not only personable, but she is the example of professionalism. I can rely on her to continually …
Andrea provided us with excellent, professional and personal assistance.
She answered all our questions and made the entire process very fast and easy. I highly recommend calling Andrea for all your insurance needs!
I have been using Wm A. Smith & Son for my home and auto policies for many years. Wonderful family business and always try to get the pricing for me. This year I dealt with Cathy Masztalics for my auto and she went far and beyond for me to get a great auto rate.
Carolyn is knowledgeable, patient and helpful and really knows the ins and outs of the healthcare industry. We receive top-notch service from her and have been satisfied clients of hers and William A Smith & Son for many years. We definitely recommend both.
Christine is always super responsive and helpful whenever I have any questions. She completes requests very quickly and always follows through. I know I can trust her with the insurance needs of my company. Thanks Christine F.!
My experience with Christine is always a pleasure! She always gets right back to me with answers. She has made selecting insurance that much less stressful for me! She is very thorough about explaining everything to me and making sure that …
Christine Florio must have earned fourteen cents commission on my account over the years with insurance policy changes each year. But she treated me like a million bucks. She’s gone the distance on research, analysis and recommendations. She’s good humored and a pleasure to work with. She deserves my gratitude.
We can’t say enough about William A. Smith & Son, Inc. – The First Presbyterian Church of Monroe has been a client for many years. The staff at William A. Smith & Son are always available to answer our questions knowledgeably with kindness …
Kathy Smith and Stephanie O’Green were the best. I knew basically nothing about insurance. I was “thrown” into taking care of aging family and very overwhelmed. Their patients and kindness was wonderful. Not once, did they rush me or make me feel stupid. I cant express how thankful I am.
Another pleasant professional experience with William A Smith & Son! Shout out to Stephanie O’Geen who worked hard and stayed late on a Friday afternoon to make sure we were able to drive our new car home that day. She then went the extra …
Cathy Masztalics went above and beyond. We were looking into an additional policy and Cathy spent additional time with us to review our other policies as well. She is always friendly, knowledgeable, and answers all our questions with …
Great service, friendly staff and fast efficient work! Doesn’t get much better than that! Thank you to our contacts (Geoffrey and Karla) for a wonderful experience!!! 5 Stars plus!! We highly recommend them!!!
I have been insured with William A Smith & Son as long as I can remember. At all times I have found them to be excellent in all respects of customer service and in the policies they issue to me. I have had Cathy Masztalics as my primary …
Geoff has provided countless hours assisting us in obtaining quality insurance that not only meets our requirements but assits us in being a better provider! Excellent, professional and personal assistance that they provide is invaluable! I highly recommend them for both business insurance and for home owners as well!
I never knew the importance of an insurance agent until Ellen came into my life. She makes the dreadful insurance process seamless ( From purchasing insurance to making a claim). I’m sure a lot of background work goes on behind the scenes …
I highly recommend! They truly do a fantastic job in assisting you with getting good quotes in a timely manner and put in the time and effort for you! We deal with Kathy, and she is amazing! Always professional, nice, and does her job above and beyond in my opinion! Thank you for the great service you provide!
The service from this agency is fantastic. They have found me the best price and coverage for my home and vehicles. They were very responsive and make it easy to make a transition from one insurance company to another. I must give a special thank you to Katie Rhoades, from your agency, who helped me through the process.
I’ve been working with Judy Moreno since I moved back. She has been stellar to work with. I’ve had a few housekeeping items that needed to be work on ASAP and Judy has jumped on them and seen them through. She fully takes ownership of your …
Yesterday I had a discussion with Katie Rhoades regarding coverage and premium for 180 Mansion Street. Pleased be advised that her analysis and communication were very clear and professionally presented. Katie then followed up & sent a …
I have known Karla Jerry for more than 3 years. Karla has been an outstanding agent. She has been invaluable to me and my business as
Karla has always gone the extra mile working with me to not just to get the …
Andrea went above and beyond for me and got me a great rate. Excellent customer service! I will highly recommend William A Smith & Son to my friends and family!
My experience with W.A. Smith and Son over the decades I have had my business has been nothing less than stellar. My original agent was Louise Ciscio. She was always awesome and I worried that my service would suffer when she retired. That …
We have been with William A. Smith and Son, Inc, for several years and my only regret is that we didn’t switch to them sooner! Andrea, our customer rep. in the Newburgh office, is extremely knowledgeable and proficient in personal …
Great Customer Service. Kudos to Andrea Truncale. She did a great job. She was thorough, knowledgeable and had great follow up.
Customer Service is a lost art…. Not at WA Smith and Andrea!
Helpful,friendly and professional…great job
Excellent services Excellent Staffs. They know their job
Excellent customer service. As a personal and business client, I highly recommend them.
Excellent service and the agent Ellen Quimby is a pleasure to deal with
Couldn’t listen or follow simple directions on what I needed pretty terrible couldn’t just listen to customer . Deforrest is horrible
Christine Florio is a genius and a major asset to your Firm.
Highly recommended. Fast and friendly customer service. Always looks for the best rate possible. Personal Client
Very responsive and helpful staff from top to bottom. All questions reviewed and researched in detail. Great service that you don’t experience every day.
Donna is great, A real problem-solver. With her personal touch, she goes above and beyond the call.
Affordable, good coverage options and friendly, knowledgeable staff (ask for Ellen Q. she was awesome to work with!) I would highly recommend them.
Thank you Cathy Masztalics for all you help with my insurance needs all these past years.
Happy Times in Florida!
Tracy is informative and very helpful. I am a business owner and have a lot on my plate so need someone that is on top of my insurance and she is- Laura
Ellen Quimby is a knowledgeable broker and fantastic lady. Pain free experience which is sometimes saying something in insurance.
Outstanding full service insurance agency, family owned for generations. Friendly, affordable insurance options, very good to small business owners. Highly recommended.
I would like to thank Christine Florio at William A Smith for outstanding service helping me transition to medicare with all the plans to choose from, and switch my wife to singe coverage.
thanks Bob and Deb McCord
I moved my business owner’s insurance to Ellen Quimby at William A. Smith and they saved us a lot of money with better coverage and great service! Thanks Ellen!
I unexpectedly found myself with a dead battery in a public place and had no idea what to do. Shannon was able to give me the information I needed to get a prompt service call at no charge under my policy and I am totally grateful.
DeForest and everyone at W. A. Smith is helpful, responsive and they truly negotiate on your behalf. I recommend them for personal and business policies.
Jade, who is very personable, provided me with excellent service. Many questions were asked and answered with knowledge and professionalism which is very important. I recommend William A Smith without reservation.
I have been with This company for years and have been very satisfied completely. Dawn is always wonderful and always helpful. Susan Greer was great in getting everything done and quickly. Thank you for always making sure you give me the best service
Carolyn is always helpful and always returns phone calls. I am very pleased with her service. Her advice and knowledge makes decisions that much easier for me.
Kate Rhodes was professional , efficient and a pleasure to work with. She is a credit to your organization.
Crystal Clear Mechanical Inc. has been a longtime client of William A. Smith & Son Inc. The staff is knowledgeable, professional, and courteous. Our insurance needs are always handled expeditiously and efficiently! Great job William A. Smith & Son Inc.!
Fantastic customer service.
I was in Purgatory–a.k.a The City of Newburgh Department of Motor Vehicles, and …
Be careful who you deal with! One of the agent from this company has caused us so much trouble in the past that I can’t describe in just a paragraph! Matthew Ciccone who works for this company approached me in 2010 and requested to make a …
I can’t say enough about the customer service from our Agent! Her individual care has been beyond anything I would have ever expected; she gives new meaning to going above and beyond. I would highly recommend especially for a small business!!!
My agent Judy M. is AWESOME!!! She is highly efficient, reliable, and always there when we need her. 5 Star service always!!!! Thank you Judy and William A. Smith & Son!
Working with Christine has been an absolute PLEASURE. We all expect any professional that we have to deal with in business to be knowledgeable and truthful. Cristine is NOT that-SHE IS THAT AND SO MUCH MORE. Her uncanny ability to …
Ellen Quimby handles our business auto, liability, umbrella and bond insurances. Not only has she saved us a lot of money but she has also helped us with questions and claims. A good insurance agent is worth their weight in gold, that’s Ellen!
William A. Smith & Son Inc. is a full service insurance agency, with a staff of professional insurance agents managing all of our family’s insurance needs, including automobile, homeowner, umbrella and healthcare. …
We have been clients of William A. Smith & Son, Inc. for a very long time. We’ve been very pleased with the service we’ve received but have rarely had need of it. However, recently an issue arose whereby our account showed that we owed an …
Christine Florio has been managing my company’s health insurance for many years, and for someone like me, who is intimidated by this sort of paperwork, she has been a Godsend. She’s incredibly patient, and she’s able to explain details in easy-to-understand language. I’d recommend her to anyone,
Ellen Quimby ROCKS as my agent. She handles all our business and personal insurance. Unlike other agencies I’ve used, she’s right there with you when the inspectors and adjusters are on site. She always gets the best price and in a timely manner. Always available when documentation is need. I couldn’t ask for anything more.
Christine Florio went above and beyond to help me with setting up insurance. I had a complicated situation and her superior knowledge of the insurance industry helped me to set up insurance for myself and my family just before the deadline. I would definitely recommend her services.
My husband and I bought a house and had to quickly obtain homeowners insurance, plus, my husband had some “issues” with his driving record – I needed to reach out to a professional for help with our insurance needs. Ellen Quimby was able …
Thank you to Ellen Quimby for tailoring the right insurance for my company, along with providing great personal insurance as well. Ellen is not only personable, but she is the example of professionalism. I can rely on her to continually …
Andrea provided us with excellent, professional and personal assistance.
She answered all our questions and made the entire process very fast and easy. I highly recommend calling Andrea for all your insurance needs!
I have been using Wm A. Smith & Son for my home and auto policies for many years. Wonderful family business and always try to get the pricing for me. This year I dealt with Cathy Masztalics for my auto and she went far and beyond for me to get a great auto rate.
Carolyn is knowledgeable, patient and helpful and really knows the ins and outs of the healthcare industry. We receive top-notch service from her and have been satisfied clients of hers and William A Smith & Son for many years. We definitely recommend both.
Christine is always super responsive and helpful whenever I have any questions. She completes requests very quickly and always follows through. I know I can trust her with the insurance needs of my company. Thanks Christine F.!
My experience with Christine is always a pleasure! She always gets right back to me with answers. She has made selecting insurance that much less stressful for me! She is very thorough about explaining everything to me and making sure that …
Christine Florio must have earned fourteen cents commission on my account over the years with insurance policy changes each year. But she treated me like a million bucks. She’s gone the distance on research, analysis and recommendations. She’s good humored and a pleasure to work with. She deserves my gratitude.
We can’t say enough about William A. Smith & Son, Inc. – The First Presbyterian Church of Monroe has been a client for many years. The staff at William A. Smith & Son are always available to answer our questions knowledgeably with kindness …
Kathy Smith and Stephanie O’Green were the best. I knew basically nothing about insurance. I was “thrown” into taking care of aging family and very overwhelmed. Their patients and kindness was wonderful. Not once, did they rush me or make me feel stupid. I cant express how thankful I am.
Another pleasant professional experience with William A Smith & Son! Shout out to Stephanie O’Geen who worked hard and stayed late on a Friday afternoon to make sure we were able to drive our new car home that day. She then went the extra …
Cathy Masztalics went above and beyond. We were looking into an additional policy and Cathy spent additional time with us to review our other policies as well. She is always friendly, knowledgeable, and answers all our questions with …
Great service, friendly staff and fast efficient work! Doesn’t get much better than that! Thank you to our contacts (Geoffrey and Karla) for a wonderful experience!!! 5 Stars plus!! We highly recommend them!!!
I have been insured with William A Smith & Son as long as I can remember. At all times I have found them to be excellent in all respects of customer service and in the policies they issue to me. I have had Cathy Masztalics as my primary …
Geoff has provided countless hours assisting us in obtaining quality insurance that not only meets our requirements but assits us in being a better provider! Excellent, professional and personal assistance that they provide is invaluable! I highly recommend them for both business insurance and for home owners as well!
I never knew the importance of an insurance agent until Ellen came into my life. She makes the dreadful insurance process seamless ( From purchasing insurance to making a claim). I’m sure a lot of background work goes on behind the scenes …
I highly recommend! They truly do a fantastic job in assisting you with getting good quotes in a timely manner and put in the time and effort for you! We deal with Kathy, and she is amazing! Always professional, nice, and does her job above and beyond in my opinion! Thank you for the great service you provide!
The service from this agency is fantastic. They have found me the best price and coverage for my home and vehicles. They were very responsive and make it easy to make a transition from one insurance company to another. I must give a special thank you to Katie Rhoades, from your agency, who helped me through the process.
I’ve been working with Judy Moreno since I moved back. She has been stellar to work with. I’ve had a few housekeeping items that needed to be work on ASAP and Judy has jumped on them and seen them through. She fully takes ownership of your …
Yesterday I had a discussion with Katie Rhoades regarding coverage and premium for 180 Mansion Street. Pleased be advised that her analysis and communication were very clear and professionally presented. Katie then followed up & sent a …
I have known Karla Jerry for more than 3 years. Karla has been an outstanding agent. She has been invaluable to me and my business as
Karla has always gone the extra mile working with me to not just to get the …
AWESOME EXPERIENCE!!!! Katie made my process so easy and quick. I had a great customer experience and I thank you her for everything.
Andrea went above and beyond for me and got me a great rate. Excellent customer service! I will highly recommend William A Smith & Son to my friends and family!
My experience with W.A. Smith and Son over the decades I have had my business has been nothing less than stellar. My original agent was Louise Ciscio. She was always awesome and I worried that my service would suffer when she retired. That …
We have been with William A. Smith and Son, Inc, for several years and my only regret is that we didn’t switch to them sooner! Andrea, our customer rep. in the Newburgh office, is extremely knowledgeable and proficient in personal …