Let Williams Medical Supply in Nashville, TN, be your first stop when it comes to medical supplies. We are a full-service home medical supply provider carrying a wide range of products, including home oxygen, wheelchairs, and incontinence supplies. As one of the area’s largest retail suppliers of home health products and services, we provide superior customer service and top quality, state-of-the-art medical equipment and supplies. Stop by today.
| Friday | 8:30AM to 4:30PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
1501 Church St, Nashville, TN 37203
I’ve been going to this store for over 20 years and they tend to have a decent stock of products, however with the service and treatment I’ve recieved over my last three visits I’m looking for another medical supply store in the nashville area!
I had some questions today about purchasing CPAP supplies and Bob, the respiratory therapist, was able to help me. He is always so very helpful and patient with anything I have ever needed. I am very appreciative of receiving a call back, …
Helpful, quick response
Levi was so wonderful and very informative! My daughter bought me a lift chair!
Crooks
the people here are the best…
Thay are great for what they do.
Great people. Very helpful.
Rude people, rediculous high pricing.
Sells poor quality products and dies not offer any help with repairs.
Extremely helpful
Very helpful
Great service, quality rental products, and convenient delivery.
Helpful staff for years, but pricing has become rather high versus other options.
Customer service lacking. No help in resolving an issue with them and their interaction with Reach Medical Company in my behalf.
Exceptional service, highly knowledge staff and the exact products I was looking for!! I will definitely be back!
Williams Medical Supply saved the weekend! Thank you for the GREAT service!
The people here are absolutely in no way interested in helping anyone. They tell lies to cover their own incompetence.
The folks at Williams are friendly and knowledgeable. I’ve never had anything but a good experience when shopping there.
My mom was in need of a medical bed. Came in very professionally and set it up very quickly great service
I’ve been a customer for over 30 years and have always been very pleased with the service. To have a good track record for that long is REALLY incredible.
Called this place to get help on a air mattress issue. Dude put me on hold and never come back to help me. Pretty shotty business if you ask me. Go somewhere else.
Went in to get a wheelchair, the customer service was horrible. When asking the gentleman questions about the wheel chair sizes he seemed hesitant and very unhelpful, like he did not want our business… So i said ok, ill find some place else.
I get my diabetic supplies here. Family owned, and Matt Parks will make sure you get what you need. Great people!
Can’t get any better, thank you kindly
!!
Very nice people especially Julie
Wow. Probably the best customer service I’ve ever received. They know if you’re a customer, you are vulnerable, and they are kind and patient. Couldn’t recommend more highly. Ask for Matt.
We just welcomed my dad home from rehab with a perfect lift chair from Williams Medical Supply and he loves it! This is our go to store for medical supplies.
The delivery men did a nice job for me, they set up the hospital bed, placed it right where i needed it, and showed me how to use the equipment. Then they came and removed the bed, on time. Thank you
Williams medical is a traditional medical supply company, and gives reasonably good service if you order before going.
It is not a particularly helpful place for drop ins.
Everything you could possibly need! Nick was a huge help. Took time with us, super patient & friendly, & helped us make a good decision. Didn’t feel rushed & his opinions were invaluable. Thank you!
I called five days ago to ask about an appointment for a CPAC mask fitting. I have called two additional times and was told they are busy and some one will call in the order of their phone messages in that department. “Crickets”
Great help. Nice and friendly.
Very friendly and informative staff!
Great customer service…Highly recommended
Sales Reps were very courteous, knowledgeable and friendly. I didn’t know they sell so many products. Definitely will be back for back support cushions.
I have used Williams Medical for at least 10 years. Amazing staff and quick to get my catheters shipped to me and also quick to help with any other needs. Def recommend them!!!
Wonderful service! Matt went out of his way to get us a wheelchair during a snow-in this past January. He even made sure it was at our house by the time I got home from the hospital. No place else would have been so accommodating!!
Utterly disgraceful supplier with incompetent staff and a rude, greedy owner named Matt. Thank goodness for other suppliers because I pity anyone who has to go to Williams for help. Help won’t be provided, you WILL be lied to, and money is their ONLY priority.
Bob and Staff are friendly and helpful. They accidently sent CPAP supplies to wrong address and immediately corrected shipped next day. Great customer service.
It has very long wait times. The staff is not friendly. After calling them to make sure that I had everything that I needed to get new CPAP supplies, they said I was missing information. Will never go back. I got my new CPAP supplies from the internet. And way cheaper I may add.
Guy didn’t even try… he would answer my questions with no before I even finished asking them. I told him my current wheelchair was too big so his solution was to try and sell me the same exact one n when I asked for a smaller one he …
No sales pressure very knowledgeable representative.
Ken was extremely helpful & patient when instructing in use & care of my CPAP unit last Monday. He allowed me to ask questions & was very adept in his teaching! A great experience!
My experience here has always been great. Even down to the accounting department where Christa reigns supreme. I recommend Williams Medical Supply for all your needs and rare (these days) customer service and compassion.
The very nice gentlemen delivered my bed today! They were so kind and very prompt with the delivery! I recommend Williams Medical Supplies for all your needs. The men were so nice, fast and sociable…..
I have visited this place on 3 separate occasions and have had horrible service everytime. The first time was to get support socks for my husband. The gentlemen at the counter told me i couldn’t get the right size and that if i did it …
The owner Matt just called my cell and offered to come fix the chair if I took down this review. He then threatened to make up reviews about my place of employment after looking me up on Facebook. …
We ordered a bed for my mother from Williams Medical Supply. It was delivered on time by 2 nice, engaging men. They were kind, quick and thoughtful. Thank you.
This past Monday I called Williams Medical Supply to find out if they had a particular product for my wife’s aunt. Since the product is a rarely requested item, Matt told me they didn’t carry in stock but he would try to locate it and …
For years I would get medical supplies here up until last year. Many reasons, 1st Nidian is no longer employed full time and my confidence in the staff’s ability to process my orders business as usual has diminished because one time I …
Williams Medical Supply helped me when my vendor (Edgepark) failed me again. I have a urostomy and I have to wear bags for my urine. They usually last two days or so, and I was wearing my last one. My shipment from that other vendor won’t …
There’re simple reasons I have remained a loyal customer of Williams for 25 years. This long-established company carries the products I require. The profession, courteous staff know medical supplies and my insurance. Williams offers one …
Williams Medical charges an “upgrade” fee for items they do not regularly keep in stock. I contacted a mail-order company and was able to save $$$ each month by avoiding the fee. …
I forgot my CPAP when traveling out of town. Bob Brake with Williams Medical Supply was very helpful in providing me a rental CPAP while visiting Nashville. They really came though and I was able to get a few good night sleeps.
Hands down, the friendliest most helpful store for medical supplies. They were kind and respectful. Treated me like a special guest. Let me try on several braces and went above and beyond to find affordable parts for my wheelchair. Thank you guys!!!
Ment to write this the day after my husband got his oxegen, slipped my mind so doing it now, I can’t remember the gentleman’s name that brought the oxygen to our home, He said that he had worked there for 27 yrs, he was a while middle aged …
My thanks go out to WMS for going above and beyond the norm in delivering my urostomy supplies to me. Recent back surgery and subsequent complications has prevented my personally picking up supplies,yet an employee took the time to deliver the items directly to my home. That’s true customer care!
Please take the time to shop here! Their products produce wonderful results and their patience and instructions will enable you to discover and get exactly what you need. …
Julie and Renee went over and beyond to help. They assisted me with trying on knee braces. After the 3rd one we found one that fitted. I even wore it out the store do to have comfortable it was over my clothes. Thanks ladies.
Matt from Williams Medical Supply was SO helpful! My friends and I were in Nashville for just a few days and we last minute needed to rent a wheelchair (Broken Foot). Matt saved our weekend with a super quick delivery and very flexible return. THANK YOU WILLIAMS MEDICAL SUPPLY!
Kind, courteous & helpful. These folks helped out when no one else would. We are new to this whole mobility thing and my husband has a used mobility scooter that needed the 2 rear tires and tubes replaced on. I was able to find the tires …
I ordered a Golden Technologies lift chair from Williams Medical Supply and everyone so kind and helpful. Nix the salesman was so helpful picking out the chair and the delivery men, Ronnie and David, made sure everything was correct before they left.
Jason was stellar with his service for a patient that I needed a certain remote for a hospital bed, also the staff were very helpful and very nice.
I have gone to Williams Medical Supply for anything I have ever needed for a patient that i needed help with. They were always helpful or found every way to help.
I arrived and had to wait 10 minutes before someone decided to assist me and I was the ONLY customer in the store. After that, I was told the prescription I had was not enough to rent a chair so I had to pay out of pocket. The next day I …
I have always experienced excellent service from Williams Medical Supply. My visit today was no exception. Luibita was friendly, knowledgeable and made sure to explain everything I needed to know about my order. I appreciate the quality products and customer friendly service I received.
Wife went in to buy a $30 part. Respiratory Therapist refused to help her. The sales guy tried convincing my wife to buy a $90 part. She told him countless times that she knew what she needed and he was set on selling her something more expensive that she didnt need. She finally just left because there arent many other options around
I’ve had trouble finding a DME I could call “home”. I’m a young woman with an ostomy and found an appliance brand (BBraun) I love. When I found out the brand is being pulled from the US, Matt Parks came up with an amazing solution. Since I …
Have a large variety of products. Thank you Matt for professional and personable service!
They’re one of the only DME open on Saturdays but don’t expect to get supplies (that aren’t out on the sales floor) on Saturday unless you take the time to place an order during the week. Walk-ins are unable to get consumable items (even …
“Most people don’t just walk in with a prescription and roll out with a wheelchair” …
I needed a compression stocking, as i had just had a clot removed from my leg. I called another store closer to my home and was told i needed an appointment……um really. I explained to the lady on the phone that Williams was right down …
Liubita is one of the most helpful people I have ever worked with. She took her time and help my grandmother get fitted for just the right stocking. I would go back anytime even though its a bit out of the way. Her customer service …
Whenever I go to get some medical supplies, the people in there are always very friendly! I have had William, and Kirt help me through the years. They have always suggested what might be more economical or new items. This last time I had to …
BEWARE! After my foot surgery I couldn’t use crutches and needed to rent a scooter.I went to Williams Medical Supply. They wouldn’t bill my insurance (who covered the rental) and said I needed to pay for the rental and get reimbursed from …
my husband and I went here because they were on my list of providers for wheelchairs. My husband had talk to someone about getting a ultra light wheelchair and they said no problem. Well , it”s a problem. They did not want to order or deal …
Great customer service. My lift chair needed a repair and Williams Medical was here in less than 2 hours after I called for service. The technician was efficient, polite and patient. I highly recommend them for home medical equipment and supplies.
I will give Williams Medical Supply a five star rating because of salesman Nick Watkins.
He did greet me while he was working with a lady trying to purchase a walker. He …
I was visiting Nashville from New Jersey for a few days and discovered that I had left a critical part of my CPAP humidifier at home. Not only was Williams open on a Saturday but they had what I needed in stock. I had a great conversation …
This is the BEST business Nashville has to offer. If you have any need whatsoever for a medical device and/or supply of any kind…Williams Medical Supply is your answer. I have been a loyal customer for the last 10 years and I can honestly …
My family and i have been working with williams medical for about 20 years. my son (23) is wheelchair bound and has incontinence issues. We have always loved our interactions with the staff at Williams esp Nick. Nick goes above and beyond …
I am a lymphedema patient and have to have specially made garments. These garments are hand measured and custom made in Germany. Without these garments my life would be miserable. Williams Medical has been the only place I have been able …
Williams Medical Supply, it’s ownership and management is worthy of your trust and business. I have dealt with many medical supply companies and WMS not only meets my expectations but exceeds them in every interaction. …
Williams medical supply is the best in Nashville. My family has been coming here for years and the service is second to none. Nick is so knowledgeable and went above and beyond to help accommodate our needs. He is very patient and made my …
I forgot my Cpap mask at home. The staff was very helpful and was able to get a new one! Thanks for being open on Saturday!
I went to this business on 5/14/2021 to rent a knee walker and returned it on 5/17/2021 at which time I encountered a gentleman who told me that the lady who did refunds wouldnt be in until Tuesday at which time I had concerns and he said …
My recent order for supplies has not gone as well as in the past. I had tried to contact Williams Medical a few time with no response. After posting a review, the Company reached out to me very quickly and helped to resolve any issues …
We found out we needed to get a knee immobilizer, but our Dr wasn’t able to direct us anywhere helpful that actually had one for us to purchase. We stumbled upon Williams Medial Supply by calling options near us. After a few dead ends, …
I love Williams Medical! They have provided our medical supply needs for several years. I recently had shoulder surgery and Ronnie and his helper had me set up with a bed just as soon as I got home from the hospital and when it was time to …
Great prices
Files your insurance with ease
Excellent customer service
Excellent service. I was shown multiple products, counseled on my needs and help with fitting.
Very RUDE customer service I would never refer anyone here ! Send your employees thru proper training
While traveling to Nashville I realized I had left my C Pap at home. I quickly searched rentals I. Nashville and this place showed up. I had my Dr email me my prescription and forwarded it to Bob while we were about an hour away. …
Staff was very helpful and courteous to work with. Would recommend to anyone.
Megan and Matt have been amazingly helpful to my family. My mom has to say odd colostomy is an understatement. They have been so patient, helpful, and kind to help. Everyone I have interacted with has been nothing but kind. I can not imagine going through this journey without their guidance amd kindness.
Edited Review….1st thing first…..Customer Service is horrible. My mom has been waiting on a Bipap machine. After 10 weeks, she called for the first time today and the rep here told her she should just submit her paperwork to somewhere …
Customer service was horrible when I went to pick up my items that were prepaid for. A woman putting lipstick on just looked at me when I stood at the counter not being acknowledged by anyone else. Their prices are a ripoff! Buy on Amazon. …
I knew actually what I needed with the compression sock with stock # and size needed Williams had a good selection
Like an idiot I forgot my CPAP hose and headgear while traveling. Bob had everything in stock and saved my trip. Thank you so much!
We have used them to meet our medical device needs for years. Always polite and helpful.
Nick Watson worked with me to find the right motorized chair for my mother. I looked at an expensive one but he explained that based on my mother’s apartment, she would need a smaller one to meet her needs and to be able to maneuver it. I …
Levi helped me arrange what I needed by phone. He assisted my husband in the store. We are very pleased. Thank you.
I can’t thank them enough. We needed a life flight back to Nashville and had to get oxygen in place before they would book it. My sister got the owner on the phone with the first call. They had the equipment ready the next morning (on a Saturday). Outstanding service!
Thank you Williams Medical Supply for all that you do. This place supplies everything that you need when you need it most. They are very knowledgeable and helpful. I had a ski accident and was confronted with a world of medical supplies …
Very knowledgeable staff who want to work with you to provide for your personal situation. Well stocked, always available to assist. Highly recommend
I had a difficult issue with my insurance company, and they helped me above and beyond what I expected to get the equipment I needed. Very thankful for their kindness.
They were so knowledgeable, informative, patient, and accommodating with us as we shopped for medical supplies for my 90-year old father. We are so pleased to have worked with them.
Our experience at Williams was worse than being at a sleezy used car lot on the side of the highway. We were lied to and the sales guy tried to push off a bottom of the line walker on us and also charge us on top of that. It was plain the …
I cannot thank you enough for your prompt and helpful service today! You were able to get equipment delivered within a couple of hours of ordering. Thank you for your willingness to help.
The staff are extremely nice, kind, and compassionate. They work with you to get what you need. They go out of their way to help.
Walked n needing CPAP mask and compression stocking. Walked out just a few minutes later with exactly what was needed. Quick, efficient and friendly service. All good.
Very helpful Customer Service, questions answered and facts presented, which made it easy to make a decision. Pricing is very competitive, and I didn’t need to go anywhere else. Always great when the local folks provide the best service at the best price! Recommend them with no reserve.
Very great and professional company, the staff and personnel were very nice and knowledgeable about all the products. Great customer service and I was able to get what I needed for my Dad and my sister that are disabled.
Chasm was wonderful. She helped me with everything and answered all my questions. I think I will enjoy having Williams Medical for all my needs .
I needed to purchase an oxygen concentrator as well as have a CPAP machine programmed and so I contacted Bob at Williams Medical Supply. Everybody over there is so nice, and I was able to get everything I needed. I would definitely use them again
I am still having problems getting my Cymed products on time. If anyone can help please let Williams know!!!! I was also reprimanded for requesting my supplies by Matt. I am looking at suppliers who are more professional. This company according to Matt, are too small to keep my Cymed products in stock.maybe Matt needs a new job!!!
We are here in Nashville from Indiana. My wife had her nebulizer break down, but was in need of a treatment. I called the emergency number because it was after hours. The owner was extremely kind and waited for us at the store. He made sure that we got what was needed!!! We are so appreciative!!! Great customer service!!!!
It’s a shame I’m told they lost my prescription after two wks of me calling and then telling me all they needed was a demographics sheet from my doc. Now they have lost all my info. I literally hand delivered my prescription to an older …
I am having problems with my hip and back. I went in to get a cane to assist me while walking. The staff was very friendly and helpful- The person assisting me made suggestions on what type/style came to get. He even showed me how to use it.
I was visiting my daughter in Nashville and my oxygen concentrator stopped working. We were having trouble finding anyone that could help, and Williams Medical Supply came to the rescue! They were extremely nice and helpful! They were able to get me a concentrator to use for the rest of my visit.
Levi was really great.. He walked me through my options based on my mother’s needs and new his products well… Just a really nice guy, no pressure and very helpful, so I bought a wheelchair and will be back for a lounger within the next week… great representative of your company… Thanks for excellent service..
Amazingly kind and helpful family-owned small business. Needed compression stockings and they were very helpful and easy to get fitted for, they were way too tall on me when I got home and by the time I got around to exchanging I had just …
My mother and I had a wonderful experience with Julie today. My mother was needing compression socks. My mother is 91 years old. And Julie was so kind, patient, friendly and knowledgeable. She put my mother at ease and she answered all her questions with a smile. If I could I would give 10 stars.
After much research, we purchased my dad’s new hospital bed from Williams. Excellent decision! From the visit to the brick & mortar store through the delivery it was a great experience! The young woman who initially talked with me was …
CPAP mask in a flash! I brought my head gear, tubes, and the unit itself, but the mask is currently under my bed 500 MI away. Thankfully the wonderful people at Williams medical were able to get me in and out and under 5 minutes with a …