I have been a member for over 8years- love everyone who works here. Also they go above and beyond with helping with loans and with all my banking needs. Highly recommend them
I’ve been with this credit union for a long time and I have never received any help from them. I’ve applied for loans and every time I apply I get denied now from my understanding a credit union is suppose to be better than the bank but it looks like it’s all the same.
#1 They are not open on Saturdays. I have had issues on several different occasions where the online and app system for transfer of fees is down on friday evenings and then they are closed on Saturdays. They should at least think about …
To the teller who decided to talk to her friend on the phone while serving my wife and did not have the common decency to wait untill there was no one else there. How is it that you work there and not ask where you would like to have your …
I have been with this credit union about 10 years and they are not helpful at all. No one returns phone calls, you can’t get assistance with rebuilding credit. I have tried 6 different times to come in and meet with Randy about what my …
Banked with them for 21 years. My debit card was compromised twice in 2 month. They decided not to issue me another debit card after they said they were sending me another one, didn’t notify me of their decision, and informed me that it was …
Terrible customer service. The branch manager is the rudest so I guess the head will teach the tail how to be rude. I hate this bank. They take your money, charge you NSF fees when no one is even taking money out of the account. If you’re broke just say that! Don’t steal the peoples money. Count y’all days!
I am an employee of Willis Knighton and when I opened my account they gave me the incorrect checking number. So when other checks from my second job wasn’t posted I called and they said they sent it. I then went to the bank and was told I …
My wife & I are long time members of this credit union and have always received excellent service! Their employees are always courteous & professional!
DON’T WAIST YOUR TIME WITH THIS CREDIT UNION YOU WILL BE CHARGED AND DON’T KNOW WHY AND YOU CANT GET NO CALL BACK AND IF YOU GO IN TO THE OFFICE YOU WILL SIT FOR A LONG TIME BEGORE BE ACKNOWLEDGE I LEFT .WILL BE MOVING MY FUNDS. …
Everybody here is nice and helpful, but it seems like their actual banking infrastructure and operations are behind on the times. The app is very ornery and logging in is like an obstacle course. The phones are frequently down or so it …
This Credit Union actually doesn’t deserve any stars, but in order to post it I had to give one star. From the branch manager on down to the workers lack of knowledge, and professionalism but has the audacity to want their customers to …
Was with a friend
The ladies are so friendly no matter which one is waiting on you. They’re always happy to help you. I feel like family.
Just a bad experience overall, doesn’t return calls, and one of the tellers at Bossier ripped me off. Take your hard earned money elsewhere!
I have been a member for over 8years- love everyone who works here. Also they go above and beyond with helping with loans and with all my banking needs. Highly recommend them
I’ve been with this credit union for a long time and I have never received any help from them. I’ve applied for loans and every time I apply I get denied now from my understanding a credit union is suppose to be better than the bank but it looks like it’s all the same.
#1 They are not open on Saturdays. I have had issues on several different occasions where the online and app system for transfer of fees is down on friday evenings and then they are closed on Saturdays. They should at least think about …
To the teller who decided to talk to her friend on the phone while serving my wife and did not have the common decency to wait untill there was no one else there. How is it that you work there and not ask where you would like to have your …
I have been with this credit union about 10 years and they are not helpful at all. No one returns phone calls, you can’t get assistance with rebuilding credit. I have tried 6 different times to come in and meet with Randy about what my …
Banked with them for 21 years. My debit card was compromised twice in 2 month. They decided not to issue me another debit card after they said they were sending me another one, didn’t notify me of their decision, and informed me that it was …
Terrible customer service. The branch manager is the rudest so I guess the head will teach the tail how to be rude. I hate this bank. They take your money, charge you NSF fees when no one is even taking money out of the account. If you’re broke just say that! Don’t steal the peoples money. Count y’all days!
I am an employee of Willis Knighton and when I opened my account they gave me the incorrect checking number. So when other checks from my second job wasn’t posted I called and they said they sent it. I then went to the bank and was told I …
My wife & I are long time members of this credit union and have always received excellent service! Their employees are always courteous & professional!
DON’T WAIST YOUR TIME WITH THIS CREDIT UNION YOU WILL BE CHARGED AND DON’T KNOW WHY AND YOU CANT GET NO CALL BACK AND IF YOU GO IN TO THE OFFICE YOU WILL SIT FOR A LONG TIME BEGORE BE ACKNOWLEDGE I LEFT .WILL BE MOVING MY FUNDS. …
Everybody here is nice and helpful, but it seems like their actual banking infrastructure and operations are behind on the times. The app is very ornery and logging in is like an obstacle course. The phones are frequently down or so it …
This Credit Union actually doesn’t deserve any stars, but in order to post it I had to give one star. From the branch manager on down to the workers lack of knowledge, and professionalism but has the audacity to want their customers to …