Wilmington Eye provides vision care for life. From pediatric care, LASIK surgery, corneal transplants, cataracts, and everything in between, you can count on our highly trained physicians for trusted, quality care. Wilmington Eye is proud to offer our patients the area’s widest range of vision correction and surgical services available. Our doctors and staff are committed to providing state-of-the-art care for you and your entire family.
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 10:30AM to 4:30PM |
| Friday | 8AM to 4:30PM |
1729 New Hanover Medical Park Dr, Wilmington, NC 28403
Staff was mostly friendly. I had a very thorough and in depth yearly diabetic eye exam. Assistants were skilled and knowledgeable. Dr. Baden was very thorough and informative. She is also very personable. The wait seemed a little long. But overall a good experience. I would definitely recommend. I will be seeing Dr. Baden again.
We had a wonderful experience with Dr. Shipley and her staff. She was kind and thorough. She diagnosed our daughters condition and prescribed a treatment plan and scheduled multiple follow ups until her eye was not just better but perfect …
Our appointment was scheduled for 0810. We arrived at 0750. The time is currently 0914. Eyes have been dilated. Still not seen the doc. …
Getting Lasik Eye Surgery was the Best decision I have ever made! I was a bit nervous, but knowing my husband had his eyes done a few years ago and has had no complications at all, helped ease my nerves and it also helped greatly that the …
Staff was professional, answered all my questions and made my visit comfortable.
Everyone was extremely nice, pleasant atmosphere. Efficient in honoring my appointment. Felt that I was treated with much care and thoroughly examined. Really appreciate Wilmington eye as I have not had the same experience in other offices.
I was well pleased with my last and all visits. Everyone was nice and friendly but yet professional.
Dr Baden kind and caring as always. Answered all my questions.
They were very professional and I loved the visit.
Dr Erin Fuchs and her staff are wonderful. I have had eye issues for the past 2 years and her care has been outstanding. She is extremely compassionate and takes her time discussing issues with me regardless of how busy she is. I highly recommend!
I was nervous about switching to Wilmington Eye. The staff was warm and inviting. I can’t say enough positive things about Jacob. He really put me at ease. I would recommend any contact lens wearer to come to Wilmington Eye for their amazing customer service.
THEY ARE THE BEST IN WILMINGTON!!! I’ve been wearing glasses since I was a kid so eye exams are usually just something I deal with each year. This is my first time going to Wilmington Eye and I had an AMAZING EXPERIENCE!!! I was greeted …
I had an excellent experience today being fitted for contact lenses. Jacob Gossett rechecked my prescription, explained everything thoroughly, gave me contacts with which I can see much more clearly than another technician gave me, and ordered another set that he hopes may work even better. All in all he is the best!!
Was having blurry vision in my left eye after cataract surgery on March 4 ,stopped by the office as we were in town told me I should be seen . I saw Dr Baden who did an extensive exam and found a wrinkle and astigmatism which I knew I had ! I was very pleased with the Dr and the staff .
Woke up one morning with a very red right eye and pressure. Called a couple of places to try to get an appointment but no luck. Called Wilmington Eye and they felt my symptoms warranted a visit that day. I was not a patient at the time. …
My experience at Wilmington Eye has been incredible! Everyone there gas been very kind and professional. I’ve been wearing glasses for over almost two decades and now I have 20/20 vision. Great people, great service, love this place!
Welcoming, thorough, and accurate! Loved everyone who helped me!
Wilmington Eye is your one-stop shop for any of your optical health needs. The staff are incredibly friendly and knowledgeable. I genuinely look forward to my optometrist appointments.
It was NOT good and I feel like they are very deceitful I asked about the drs credentials and was NOT told the person who treated me was NOT a Medical Doctor than they started to make appointments for me without me asking!! I won’t be back
Always great to deal with. Truly care about my son’s well being and always have shown great care and understanding. Cannot thank them enough, especially Dr. Cox, for helping my son get the surgery that he needed to help change his life.
Everyone that I interacted with was extremely nice & helpful. Dr. Shipley is friendly & professional. Aleta was very patient & helpful in getting me scheduled for my surgery & answering any questions or concerns. Overall a great experience!
Everyone was courteous and professional and my appointment was on time.
My first visit. Quality of care seems good but a complicated and slow process. Saw 4 different caregivers & had some wait time between all. Dr. Covington impressed me as competent & caring, as did all the others. I’ll be happy to go back but be prepared for slow service.
The people at Wilmington eye for very good at what they did compassionate and had a sense of caring totally. what topped it off for me was the doctor the doctor my doctor was very very compassionate and she was very detailed in what I …
It was my first visiting over there and the Optical Assistants are soo friendly and professional they give you time to choose the glasses you want and Most of all is Dr. Amanda super humble and kind explain thoroughly what going on your …
Dr. Baden and her team are amazing they are thoughtful, listen, and efficient. And a special thanks for Shapray for stepping in off of Dr. Covington’s team and getting my intake done. You guys are professional and great at helping people …
First time at Wilmington Eye and the service was great. We were referred by our local doctor and we had a great experience. They were not able to assist with my sons issue but they referred us to Duke for further testing. …
Everyone was very nice and the PA who did the preliminary tests was very sweet and thorough as was doctor A. I do wish that it didn’t take so long to get an appointment but I guess that can’t be helped.
DONT USE WILMINGTON EYE ONLY THERE FOR THE MONEY TO RIP YOU OFF
FALSE SURGERY NEEDS
I DONT HAVE CATERACTS BY TWO OTHER EYE DOCTORS YET WILMINGTON EYE INSISTS ON SURGERY AND MUST BUY LENSES AT EXTRA COST….
They got me in quickly, gave me a thorough exam, diagnosed, and gave me the medicine I needed all in a matter of hours. I can’t recommend this place highly enough. Follow up was amazing as well. Great doctors and staff.
I had a very good experience here. Dr. Cox and her staff were very friendly, knowledgeable, and efficient even though they were experiencing some staffing shortages the day I was there. I would recommend them! In fact, I have already referred a friend.
Dr. Leone are the best at what they do . While waiting to see the doctor today I over heard her talking to a first time patient who had concerns. Dr. Leone stayed on the phone until the patient was comfortable. Yes this is called good …
From the moment I walked in , everyone was absolutely wonderful. This was my first visit and from the front desk to Savanna, Nina & Dr Van Der Vaart , the “customer service” was great, no one blamed” COVID” for anything. That was amazing, …
We were there longer than I planned. My daughters eyes needed dilated twice. But over all wonderful staff. My 1 year old had an absolute fit while they were checking her eyes but the staff never let it show that they were irritated or …
I was really concerned about having a laser procedure. In the end, it was fast and painless. Had mild discomfort throughout the day, woke up the next morning like it never happened. …
I went in today for a consultation about an upcoming procedure. Everyone I dealt with was courteous and very helpful. All of my options, and the costs, were explained to me so that I could make informed decisions and now know what to expect …
We have been coming to Wilmington Eye for 3 years because we love Dr. Cox. She’s amazing! However, I will be looking for somewhere else to take my family because of the outrageous wait times. I scheduled my daughter’s glasses check for …
This was the worst doctors office I have ever been too. The first visit I waited 1.5 hours past the appointment time before being seen. The doctor was very cold and dismissive. I gave her the benefit of the doubt but the second appointment …
Staff was terrific. Friendly, personable and efficient. Very helpful in choosing new frames. I was going to settle for a paid I didn’t particularly care for. But, staff did some research and found me Gucci frames that were more expensive …
Excellent care and very thorough and meticulous attention to detail. Answered all questions and concerns in a very professional and compassionate manner. I will continue to recommend Wilmington Eye as I have done in the past.
Was able to get appointment on the same day for an injury, very professional and thorough.
I would give them more like a 3.5 star for the 17th street facility. Dr. Leone is awesome and explains everything to you. Takes her time and makes sure you are comfortable. Overall, there is really nice staff there too. My lower stars come …
No wait, very professional thorough exam and I will definitely use them again!
Hardly any wait time on my appointment and always a kind and courteous staff.
The employees are very friendly and the doctors are are on top of their profession. I would recommend them to anyone.
Everything went well .
Doctors and nurses have taken excellent care of me during my procedure
Couldn’t ask for anything more. Everyone was so kind and professional.
Dr Jenkins was terrific I felt at ease about my cataract surgery. my whole experience was painless and easy recoup. Had my left eye done. Art in two weeks. …
Wilmington Eye clinic has a very professional atmosphere. Staff very pleasant. The atmosphere is is clean and everyone is required to wear mask which makes you feel safe. Did not have to wait long before seeing the doctor.
Amazing experience for LASIK eye surgery! Kelly was very communicative, professional and friendly every single step of the way. She always made sure my questions were answered in a timely manner and that I had all of the information I …
Everyone was helpful, friendly and knowledgeable about each encounter from intake to discharge. This was my first visit with Dr. B. She was thorough in her exam, and answered all my questions. Wonderful experience.
My annual eye examination visit with Dr Cox was very courteous and professional. The recommended solutions for my contact lenses (for very specific needs) was spot on. …
Excellent service, knowledge doctors, and the staff was very attentive to my needs!
From first visit thru second cataract surgery Dr. Jenkins and the entire Wilmington Eye staff were Fantastic.Would HIGHLY recommend. Special thanks to Amy,the surgery coordinator.
From the time you walk in the door you will NOT be disappointed. The two young ladies that check you in, (Sorry I didn’t get there names) are very good at their job. Friendly, happy and very helpful. To Morgan (The Rookie), you are going to …
Dr Polomsky is the best. He has the best bed side manner and he isn’t afraid to show how much he cares
Super long wait but the people were nice. My appointment was originally for 1045a, I arrived on time. Waited for 15min to be told that the specialist couldn’t see me because my insurance didn’t cover it. They then set me up with an 1115a …
It was good except for the mechanical difficulty with the exam equipment. I checked in at 2:30pm and left out of your facility at 5:10pm. Dr Baden was very apologetic. Some things cannot be helped. At least we were warm and dry. Hope everyone had an awesome Thanksgiving and Christmas! And Happy New Year! See you next year!
Great professional and knowledgeable care from Dr. Baden and the staff at Wilmington Eye for a shingles medical risk issue. The practice is exemplary and spotless. I always have the utmost care.
This was my son’s first visit to an doctor who is 5yrs old and the experience was okay. Personal at the front desk were friendly waiting room was busy, but they seem to moving patients quickly. The technician was okay very mild manner and …
Went for a eye check up and end up paying for a contact fitting…! Outrageous…! How is that ?!! Which I had an eye infection really?! Contact fitting charge. Also told them I wanted laser surgery didn’t get info about that. Called the ladies …
The staff is great, very friendly yet extremely professional. Doctor Baden is the best eye care professional I have encountered in my more than fifteen year association with Wilmington Eye. I normally would have given them a five star …
Wonderful people, great atmosphere, and very helpful with a varied amount of problems.
I honestly cannot say enough, if you are at all interested in LASIK or even looking for an Eye Dr. in the Wilmington area this is the place to go. I recently had LASIK surgery performed by Dr. Covington and I am beyond astonished by my …
I Love Wilmington Eye, I Love the staff and how they care for your well being!! I Love how comfortable they make me feel when testing my vision and diluting my eyes!! I wouldn’t have it any other way!! Keep up the good work!!!
I have been very pleased with my Dr. Jenkins. My cataract surgery was very beneficial. However my left eye, which was first done, has had some retinal bleeding. As a result, Dr. Jenkins referred me to Dr. Holt over at Retina Care of …
Another positive visit to Wilmington Eye. Dr. Springs and all the staff were super as usual. On time, friendly and proficient. A pleasure to deal with from the time you sign in to scheduling the next appointment.
Too many people to deal with, One assistant ought to be able to Shepard a patient through the course of a yearly checkup routine and find a way so that the coordinating exams are close by- especially for older people.. There is no personal …
Very knowledgeable, wonderful people. They were thorough and communicated clearly. Felt like I was in very capable hands. Definitely recommend.
My first visit to Wilmington Eye. From start to finish, all was smooth and very professional. Front desk to assistant (Brook) and Dr. Ayuso were professional, knowledgeable and thorough. All my questions answered and procedures done with care.
Excellent interaction with Optometrists & Surgeon, as well as very kind staff. Wonderful outcomes, even though I was the 1st ever pt for Dr. Covington to have lens implant to spontaneously reposition my 1st night post-op! 😳 Everyone was …
Practitioner recommended supplements for dry eye and different eye drops. It pleases me when a physician prescribed supplements instead of expensive prescription drugs.
My visit today was amazing!!! The time I drove into the parking lot at Wilmington eye associates I was impressed. Social distancing started from the outside and through the entire building. Everyone showed kindness and treated me as if my …
Great service yesterday! Saw Dr. Springs and his staff and they are all great!
Excellent emergency first response for retina issue. Terrible lack of follow up for referral to critical retina care specialist
This review dates back to 2021, I was referred to this place by my eye doctor for what was originally said to be scar tissue from past surgeries The 1st doctor I never even saw, I saw a PA who in turn asked me questions, and had me read an …
Organized…That is one of the many great aspects that this institution presents. You show up and go through the various clinical and clerical stops smoothly with little down time.
My appointment was on time, I was taken to 3 different rooms for follow-ups, and everything ran like clockwork. Loved everyone I saw!! Dr. Cox is my doc. Highly recommend.
The service was timely, friendly, professional and through. I have been a patient for 20 years and have always been treated with kindness and quality care.
The doctor was fabulous but the wait time was long. I was in there over two hours.
They were so helpful working in an appointment when I had a sudden issue.
It was my daughters first visit there and they were simply amazing! Very welcoming and friendly staff. My whole family will now be going to Wilmington eye. Overall, great experience and couldn’t ask for any better.
I thoroughly enjoyed my visit. The staff was courteous and patient.
I had an early morning appointment check in was quick service was great in and out in a reasonable amount of time. However I was not able to make my appointment in December another appointment was not available until March I think that’s a bit unreasonable. overall staff was friendly and service was great.
The entire staff was very friendly. They called to let me know of a cancellation in their schedule and offered me an earlier appointment than the one i had scheduled. I gladly accepted their offer. The technician that saw me before the …
Dr. Fuchs was absolutely wonderful with trying to find out what was going on with John’s eye. Great work!
(please forgive me because I didn’t catch anyone’s names so I’ll try to explain as best as I can)
I always get anxious my first time at a new office anywhere I go. When I first …
I am new to the area and my cornea specialist in Florida referred me to Dr Springs at Wilmington Eye. I am very happy with this referral! Dr Springs is very knowledgeable, pleasant, doesn’t rush, and extremely thorough!! …
Doctor made a lot of inferences about my symptoms without asking any questions. Gave me my third diagnosis for the same issue and I am understandably skeptical.
I felt incredibly well cared for. Very thorough contact lens evaluation, followed by annual exam. Staff were all friendly and made me feel that my experience was all that mattered to them. Nice touch that staff accompanied every patient on their way out to the check out area. Great customer service!
Although extremely busy and the wait was longer than usual, I was taken care of throughout my visit and received excellent customer service.
The exam was very thorough and the staff were very professional. The wait time for the exam was a bit to long.
I was moved through pretty quickly and everyone was extremely nice.
Everyone was friendly, helpful and knowledgeable, especially the lady who took me back and did numerous tests prior to meeting Dr. Spring. Her name is Kathleen. She made me feel comfortable, was patient and very positive and upbeat in her …
Everyone was wonderful and couldn’t ask for anything better!!
I waited 3 hours for my son to be seen for 2 minutes max. Everyone seemed nice but I did not feel the exam was very thorough and that my son was respectfully looked over or that our concerns were taken seriously. Also a 3 hour wait to even …
We have been going to Wilmington Eye for 14 years. Everyone is so helpful, knowledgeable, and caring. Dr Cox is amazing, she took over for Dr Johnson who we loved and she is fantastic at what she does. She is so good at making the children …
Wilmington Eye is terrific. I had what I felt was a minor emergency and I was quickly worked into their very crowded schedule, late in the day. I was called later and given an earlier appointment. When I showed up the lobby was incredibly …
Great visit today! Prompt service, in and out quick. Caring staff
I could not be more please with Dr Jenkins and the Wilmington Eye Center. The office is efficient, everything is in one place and you are never rushed with the doctors. I also found the prices for glasses to be competitive with some other stores. I highly recommend this office.
Dr. Springs and his staff are very professional and compassionate. Very Friendly professional customer service also.
Completely satisfied. I had called to see if there was a cancellation as my regular eye appointment was more then a month away and I was being bothered by nagging eye issues. I was blessed that they could fit me in and then actually do a …
Sam was amazing. I was nervous about picking another pair of glasses by myself but he went above and beyond to help. Even suggesting frames/colors to match my face, coloring and hair. We ended up having to order the frames but I’m so excited to see how great they look. I will continue to use Lens Crafters.
Wilmington Eye is a very impressive Health Care. Very competent Physicians. I highly recommend Dr. Springs. Easy to talk to, He gave my Glycoma eye a through examine with comments. We are fortunate to have him is our area. He is one of the …
Dr Fuches is the best! So nice and very thorough. I’m in and out in no time! Highly recommend Wilmington Eye!
Best most efficient eye doctor group anywhere. They have it all and most of all you can put your eyes in their hands and just sit back and do what they say and go to your appointments without the first concern. Who ever thought that in …
I had eye appointments for both of my kids this week at the Hampstead and the Wilmington location. …
Most thorough eye exam I have ever had! Usually get glasses at Costco but their prices were equivalent.
Awesome experience from being greeted at the reception desk up to and including the exam and consult. State of the art equipment and just genuinely nice people to deal with. Highly recommended
This was a great experience. Everyone was very friendly and helpful. I was upset about my eye and they were very patient with me. I would recommend them to everyone.
Very well organized professional group. Easy to talk with. All questions were addressed.
I had an emergency and they took me right in. Great experience!!! Fast and accurate diagnosis too. The best.
All personnel were very professional, especially Dr Ayuso. Highly recommended.
I always have a great experience when I go to WE for my exams. Very knowledgeable staff!
My first visit to Wilmington Eye. Staff was professional yet very friendly. Services were completed within a timely manner although informing me that they were short staffed. I would highly recommend their services to anyone.
Great folks, attentive thorough and professional. Addressed my concerns and explained everything in “I got it” language.
Definitely recommend..
Short wait time to begin appointment. Dr. Cox and her team were engaging, thorough in their respective exams, answering questions in familiar terms and providing comprehensive review of findings and recommendations. Very satisfied with my care.
I love how friendly the staff is. My appointment time got messed up today but they worked me right in.
Staff at Wilmington Eye were very professional, as well as, pleasant & courteous! Dr Ayuso, Julia, Rebecca, and patient registration were attentive and thorough during my eye exam. It was a great experience as compared to previous visits. Highly recommend Dr. Ayuso!
Dr. Cox and her team did an amazing job with my son. He’s 7 and has a lot of sensory sensitivity (sound and bright lights) and they made him feel safe and comfortable during the whole exam. Answered all of my questions. Would recommend!
I saw Alexandra Muncy OD today when having an unexpected concern. She was professional ,well trained , confident and thorough. She took the time to listen and was very thorough in her explanations. Very warm and uplifting personality yet serious and concerned about doing what is best for her patients.
Perfecto visit, waited a while but felt well taken care of and dr Baden is amazing!
Thank you
Bea jaramillo
My experience there is always good, everyone there from the time you check in till the time you leave everyone is so friendly and professional
Everything was fine but I was there way to long my attp. was at 4:15 and I didn’t leave till 5:38. This is way to long
Great experience from reception through tech to Dr. All friendly and knowledgeable. Timing was efficient too.
My son age (2) saw Dr. Shipley for a clogged duct and the nurses and staff were so amazing during this scary time! Unfortunately, he ended up needing surgery and we were working Nakeva, Dr. Shipleys surgery coordinator and she was beyond …
It was very easy to get an appointment to see Dr. Baden. We discussed treatment for my chronic dry eye condition. She is a good listener and suggested a mediation that has had good results to use at night..The staff were friendly and courteous, and my wait to see the doctor was brief.
Dr Jessica Stephenson is wonderful! Compassionate, caring and very experienced in her field!
As they say “soup to nuts “was a very pleasant appointment.I feel very fortunate to be a patient there.
I was taken before time and as usual the experience was quick and informative. I’m glad I chose Wilmington Eye for all my vision needs.
Providers were professional, caring and friendly. Doctor was honest and was willing to say he did not think he could provide the service that I needed and was willing to send me to another doctor to treat my condition. …
The check in was very professional; and efficient. The process began on time and the eye technician was excellent. I saw the doctor soon time and a clear path forward was presented to me that I elected to follow. The scheduler was very …
My experience with Wilmington Eye was exceptional. They went above and beyond to work me in for a problem that popped up. Then when I needed to see a retina specialist they made sure I was seen that day. …
I am extremely happy with Wilmington Eye and all the services they offer. I have had routine eye care as well as cataract surgery and referral for wet macular degeneration. With all my issues, it is great to know that if Wilmington Eye …
Excellent care. Easy to work with. Shows that they care. Hard to find in business today. Polite and professional.
Went today after not going for years because of my anxiety around the optometrist. Pamela was who saw me before Dr. Cox, Pamela was a sweetheart! We chatted and laughed and even though she’s new she did a great job especially since I’m a …
Due to changes I thought everything went efficiently. I really liked the young lady that worked with Munzy. Dr Munzy was also top dog.
Wilmington Eye is very professional and patient focused. Excellent organization, with competent doctors and staff.
The staff and doctors are friendly and knowledgeable at this clinic, but the wait times are making me consider not going back. This appointment took almost 2 hours. I was taken back within 10 minutes of my appointment time. The first …
All the staff was extremely helpful and professional. I had written the wrong time for my appointment, arriving some three hours late. However, instead of making me feel uncomfortable the lovely check-in person tried to see if they might be …
Efficient and pleasant. Friendly and helpful staff for a new patient. Very satisfied and recommend highly.
My first appointment with Wilmington Eye was very positive. They responded immediately to my online request for an appointment, and the appointment was scheduled right away. At the appointment, I felt like they were very thorough, …
I had the greatest experience with my eye doctor and the staff at Wilmington Eye. The doctor was so kind, gentle and was actually willing to listen to me without rushing. The staff was outstanding also kind and welcoming. I would …
Very impressed with Taylor. She was so professional and very nice. Dr. Baden was excellent. Great visit!
Very efficient. Dr Badan saw a potential problem and suggested I see my primary physician. I am thankful she did.
Dr cox did amazing with my daughter for her first time going to the eye doctor and worked super fast. Everyone was very friendly!
My experience as Dr. Baden’s patient is anything short of exceptional — Thorough, concerned, caring, a great listener. I felt she had the time for me. I didn’t feel I was just another “Customer”. I am her patient. Thanks Doc!
Dr. Munchi was good to work with and went the extra mile to make my eye exam. She and her staff were most helpful and I appreciate their efforts. Thanks
Best care their is. Very nice people. Very nice clean and large office space. Was sent their for out side care from VA
Took about 2 hours for my appointment. The ladies that helped me were very nice and kept apologizing for my wait. Will continue with Wilmington Eye.
I went to Wilmington Eye for an exam. They were very courteous. The people at the check-in counter were very sweet very knowledgeable seem glad to help me. I went upstairs with the the technician for Dr. Cox. She was very pleasant made me …
With only a phone call from my doctor to get a second opinion on my eyes, I was seen within the hour of my getting there.
I was treated very professionally from the moment I walked in. Doctor was very easy to talk to and understand.
Very short wait time. Attentive, polite, and friendly staff. The doctor was very friendly and took time to answer my questions. Great experience.
Dr.. Springs was very professional & also has a great sense of humor creating a warm & nerve relaxing atmosphere. Eye surgery sounds daunting but Dr. Springs & his nurses made it so doable.
Staff was very good with my 4 year old son! When we left he said “I love the eye doctors ” my only complaint would be the wait time.
Hello yesterday for a walk in n also I used to be see here before new location so I’m an patient n everybody else treated me with respect and dignity anyway this black in eye glasses department she wasnt kind she did fix my glasses but once …
1- I got numerous phone calls and text reminder for appt- aggravating
2- 1.5 hour eye appointment long for kids and parents taking off work for appointment
I was worked in same day on an emergent basis with Dr. Fuchs. Everyone from check in to check out was extremely attentive, pleasant, and helpful. Would definitely recommend this practice.
While the wait was a little longer than expected, the staff and OD was thorough and professional. Busy place, but well organized. This was my first time since moving to Wilmington, and I will be going back to Wilmington Eye — especially once their Leland office opens in Fall 2022.
The young man who checked me in, Josh, was super. He knew what he was doing. He was friendly and patient. I was very happy with him. And Dr. Muncy, as always, was wonderful. Very happy overall on this visit. It would be nice if my visit wasn’t soooo long.
The new contacts are fantastic. They are a bit different to put in and take out but they feel great and my vision is much better. Also the staff is tremendous.
The Dr and staff were extremely nice I have a non verbal autistic son he is 5 years old and he is not easy to take to Dr appointments sometimes and the Dr and staff were amazing and nice and helpful. And timely as well did not have to wait around for very long at all. Thank you guys.
Tyler and Dr. M were excellent. Everyone from the moment I walked in the door were polite and welcoming. You feel so comfortable and they were also on time!
I had a sudden loss of vision that I assumed was due to a detached retina I called a little before 8:00 AM and was given an appointment immediately My condition was diagnosed promptly and accurately and an immediate referral to a retinal specialist was made for definitive treatment of the condition.
Exceptional care and lots of smiling faces today at my daughters appointment. A big thanks to Wilmington Eye for a great experience!
Great providers and doctors – quality care. Very grateful. Feels like it should take less than 2 hrs but I know everyone is short staffed. Thanks to a great team.
Everyone even the staff that was not working directly with me was kind, pleasant, and compassionate to all the patients. I even observed a staff member helping a couple in which the patient was in a wheelchair ann the spouse was using a …
The staff does a great job! I feel very comfortable with the services at Wilmington Eye
I had an annual appointment at the Porters Neck office. Dr. and staff at the facility are fine no issues. I recently received an explanation of benefits statement and called to speak with billing regarding I question I had on one of the …
After my husband’s appointment being rescheduled 4 times, he had his eye exam at the Wilmington, New Hanover Medical Park Dr. location. …
Received new glasses but one lense not right. They rechecked my vision and ordered me a new lense. They were super nice.
The only issue I had was after being dilated and returned to examining room the wait for the Dr was quite long almost half an hour and the room was freezing.
My first visit to Wilmington Eye went extremely well. I did not wait much at all. The reception and wait areas are very comfortable! Check in and out took a minute! Most of all my pre-check before seeing the Dr. Was thorough and Dr. Cox is …
Once again, Wilmington Eye went the extra mile. They squeezed me in when I thought I had a serious situation. Their team did a great job and would encourage anyone with an eye need, to use them.
Very professional and skilled surgeons, optometry, facial and eye Botox and fillers, eye glasses, all in one place! Great staff and top of the line equipment!
I recommend Wilmington Eye to anyone. They all were professional, kind, helpful, pleasant, and they had TIME to listen to my concerns regarding my sight. Awesome service💙💛🙏🏿🙏🏿🙏🏿🙏🏿🙌🏿🙌🏿🙌🏿😇😇😇 …
Great professional service. Friendly, with no unnecessary waiting. Each person I saw did an excellent job. My gratitude to all.
I always have a positive experience at Wilmington Eye. I feel that Dr. Muncy and the staff are concerned and knowledgeable about my issues and have the appropriate resolutions. They are wonderful!
From the front desk, to Brie with her initial work, to Dr. Muncy to check out the admin and clinical staff at Wilmington Eye work together seamlessly for a compassionate and highly professional visit. Thank you.
Got to appointnent about 20 mins early, called back about 10 mins later. Only place i have ever had appontment start before scheduled time. Most places about 20 to 30mins late getting you in for your appointment
Excellent service. Extremely professional staff. Various solutions and options provided from easiest to most difficult. Start on simplest solution and already seeing improve. Great job!
Dr Baden and her team were great! From initial contact to ordering eyeglasses everyone was professional and very helpful.
The staff in this office is welcoming, pleasant and efficient.
Dr. A. Muncy listens and addresses all concerns; she provides easily understood explanations and advises follow as needed.
Dr Baden and Dr V are wonderful! When serious problems have come up we have always been able to be seen quickly. Staff are always attentive and expert.
The office is very inviting and relaxing, with plenty of space for social distancing. The staff is very upbeat and friendly. Dr. Springs was personable and answered all of my questions. The down side to this office is the wait time. The …
Eye associates is a very professional place for service for your eyes. As a patient since the nineties I’ll never had any problems and their outstanding performance is great
Taylor was perfect to sign me and check me in. Dr. Baden was on time, YAY! And she said “we can help you” which was very comfortable.
I had a very good visit at Wilmington Eye…my apt was at 11:00 and I arrived a little early..
I had a wire hit me in the eye and My Eye Dr referred me to Wilmington Eye…my …
9:15 appointment continued for 2+ hours with maybe 20 total minutes of that time with WE clinical staff despite receiving inumerable text, email, phone reminders re this appt. They should be more …
I had an urgent eye issue, called the office, and was seen within one hour. Very courteous staff. Treatment initiated by Dr. Baden immediately. Could not have had a better experience.
My experience, as always, was very pleasant. Due to my great experience with Dr. Covington, (cataract removal), I will continue to patronize, & recommend Wilm Eye to others. Thanks for this opportunity
Woke up with blurry vision.Went to the ER. Had been sitting in an ER for 2-1/2 hours without seeing a doctor. Called Wilmington Eye and had an emergency appointment one hour later. Fortunately no major problems at this point. Thank You Wilmington Eye
Wilmington Eye operated on my left eye for corrective cataract surgery. It was performed at their surgical center by Dr. Spring.
I was very pleased with the entire process from diagnosis by Dr Jenkens and the …
I had an eye emergency and needed to be seen quickly. They office staff fit me in and the Dr saw me to solve my problem. Very nice staff and get confident in the care I was given.
My appointment was at 12:20p.m. I was never called until 1:40p.m. by tech. Never left Wilmington Eye until 2:30. Everyone was pleasant and helpful and apologetic. Very short staffed. Very busy!!!!
My visit at Wilmington Eye was good. The staff is really helpful
Dr Baden is excellent. I would recommend this Practice to anyone who needs Eye care
One of many semiannual visits to see Dr. Baden for follow-up care and testing. And as always the staff were friendly and efficient. All questions and concerns were addressed. I was in and out in about an hour!
My visit was so professional and the staff was great. I have been going to Wilmington Eye for many years and I trust the Dr. Completely. Dr. Fuch explains everything where it is easier to understand.
UPDATE: my prescription was incorrect but they redid the exam and are sending out the glasses to be redone. I’ll update fur5her. …
Shown kindness and courtesy throughout my visit. Tester was very kind. The doctor was very knowledgeable about my problem. I left in gladness of my report. Everything went very timely. Thank you everyone at Wilmington Eye!
Everyone is great there! I’m always treated very kindly! Although, when I arrived for my appointment I was told that they were running behind a bit,the wait wasn’t bad at all! They are a very buisy office,and the full parking lot was proof …
I receive paid community care benefits from the VA. I had been seeing Dr Johnson at “Intracoastal Eye” since 2018 with no VA billing issues. I CONFIRMED with the VA I had an approved visit for 09/13/22. I was NOT told Intracoastal Eye had …
Overall probably the worst eye doctor I’ve been to in my 20+ years of going. 2hrs and 15 mins for a routine eye exam (1.5 hrs of that was waiting) feels crazy to me. 30 mins after my 8am appt they finally took me back. A tech did the …
I considered canceling my appointment, because I was no longer interested in a surgical procedure. I kept the appointment because I wanted to knowledge associated with the discussion. Even though I had to wait, I was very pleased with the information that I shared with the physician.
Great first patient experience at Wilmington Eye. The staff starting at reception to the tech and Dr. Muncy were all patient and friendly! Despite signage there may be longer wait times due to staff shortage I did not have to wait very long.
Detailed exams with latest equipment. Doctors Baden and Leone are VERY knowledgeable, competent, and do not prematurely recommend procedures. Been a patient of W.E. since it opened! Very satisfied!
I came to Wilmington Eye for LASIK and the entire experience has been great. The staff are so helpful, kind, and accommodating, making the whole process so easy. Dr. Polomsky did a fantastic job and I can now see better than ever.
I met Dr. Muncy for the first time yesterday. I was very pleased. She was friendly, down to earth, yet obviously well educated and knowledgeable. Likewise, everyone else was friendly, yet professional. I felt I was in good hands. I am glad to now be under Dr. Muncy’s care.
I started getting notifications at 8am about early check-in for my 10am appointment. I reluctantly completed it. Got there at 10 only to wait 30-40 minutes. Please be considerate & send a text saying you all are running late. Also the nurse …
Visit could not have been better! Dr Sorings and staff all very nice and easy to talk with. Crystal who did most of my testing was very efficient and helpful.
My experiences, and I’ve been three times during approximately two months, include long wait times of 50+ minutes (overbooking?), and a shifting of personnel resulting in seeing three different doctors and a lack of continuity in my …
Both Dr. Baden and her technician, Erin, were most committed to providing a comprehensive exam and answered questions patiently. They were interested in providing a friendly, helpful and supportive atmosphere. I hope I have future appts. with them.
Beyond the ULTIMATE CONVENIENCE of an appointment on a Saturday, my day off, the service was quite expeditious 🤗💖! I’m grateful for their ATTENTION TO DETAIL and COMMITMENT to their Patients 💖🤗! And I am oh so thankful for VA’s continued support of my choice 💖🤗! Awesome Care and Service 👍😎💖! …
I had exceptional care with all involved in my eye surgery. The professionalism , knowledge and care was evident. I highly recommend this team from nurses, anesthesia, CRNS and staff.
I was pleased that I was able to get in the same day I called. I did have to go to a location farther than the office where I usually go and see a different doctor than my regular one. Check in was quick but then I had to wait over an hour …
The staff and physicians at Wilmington Eye are wonderful. They appreciate the clients and assist in a professional and pleasant manner. Keep up the good work. Thank you.
Terrific experience! Second time being seen, the entire staff, from checking in, to the Medical Assistants and especially Dr. Ayuso, we’re all
phenomenal, professional, incredibly knowledgeable, courteous and I felt like a …
Great customer service. Got me in quickly for an urgent visit. All staff were pleasant. The provider explained things in simple, easy to understand terms. Highly recommend.
From the front desk, to the assistants who ran tests, to Dr Clark Springs, I was blown away by the great service. Dr Springs was very knowledgeable about my condition and the steps to take to help. I am so happy I chose Wilmington Eye.
Excellent patient care. I was seen immediately due to an eye issue. Everyone was kind, patient, and very professional. A follow up appointment with another eye specialist was secured immediately. I highly recommend Wilmington Eye.
The child’s eye examination is very good and the service is in place, which makes me feel that I am respected. The only thing I don’t like is that it takes six weeks to wait for the glasses after the examination. After all, the child needs to be replaced immediately after the degree deepens.
Highly recommend dr Cox for pediatrics. She was so informative and took the extra time to teach me about my daughters eye issue and I feel like I have a much better understanding about the plan and what we can do to help her. Thank you !
Dr. Cox and her team are always amazing. Friendly, trustworthy and thorough-we have gradually moved the whole family to her for our eye care needs. Thank you Dr. Cox and crew❤️
Called with a clumpy / burning eye problem. They saw me the same day within hours. Got eye drops and feeling better now. The staff was very nice and the Dr was also. Explained the problem and how to take care of it. Very good treatment.
Outstanding service, very polite. I am a new patient referred by the VA. I sure hope more veterans know about Wilmington Eye. I will spread the word. Very pleased with girls out front and then the nice doc. Thanks
I’m trying to understand why a visit to eye doctor for 2 kids and you get to your appointment 15 mins before your appointment and still come out almost 2hrs later. …
Wilmington Eye is my go to place since I moved here from Md 2 years ago. They’re dependable and provide great eye care.
Dr Amanda Baden is friendly, informative and has never made me feel rushed. She …
When I arrived for my 3:00 PM appointment at 2:45 PM, I was told that the doctor left because of a family emergency. This was already a rescheduled appointment because my initial appointment was scheduled for the previous month. At least …
I was a patient at this office for two years and I wont be returning after this last experience I had.
I have slight astigmatism in both eyes. Every glasses prescription I’ve ever had …
Wilmington Eye is professional, well managed, staff are friendly & know their jobs well. Dr Ayuso exudes warmth friendliness & gives his patients full attention during the time he is with them. I am happy to be his patient.
My 10 year old son had a piece of debris in his eye so I took him to his pediatrician. They couldn’t remove it, and Wilmington eye was able to get him in last min to remove it. All the staff there are so nice and accommodating. Would highly recommend them.
We had the best experience with the staff. They were all very friendly and kind. My son suffers from anxiety and they were wonderful with him. Dr Cox made the exam fun and it was done quickly!
Had my first cataract procedure with Dr. Covington at Wilmington Eye Surgery Center. This place runs like a well-oiled machine. I was a nurse for many years in another eye center and I was really impressed with this whole experience. Would highly recommend this center.
I can’t say enough good things about Dr Baden and the assistant Sarah!!
Dr Baden is very knowledgeable, kind and caring. I feel very comfortable in her hands. …
My son went to see Dr. Cox and we had nurse Pam(Pamela) check us in. She was so kind, understanding and patient with my son. She went way above to make him feel comfortable and understand what was being done. ❤️❤️ …
My appointment was for 7:35 Nov 8th. I was told that I would be Dr Cox’s first appointment. I was on time, filled out my paper work and waited for your young lady to come and get me. She did her assessment of my eyes and put the drops in my …
Just had my cross linking procedure done. Dr.Springs, nurse Krystal and the staff were all so nice and helpful through the entire process. I have really bad anxiety so Krystal was so attentive and walked me through every step they did so that I was comfortable. Calm instrumental music was playing and the environment was safe and clean
Wonderful experience for my annual eye exam. Was taken right away, and Bree was personable and knowledgeable with the preliminary workup. Dr. Muncy’s exam was thorough and pleasant, and she is also friendly. Very happy with my experiences at this practice over the last three years!
Overall the staff was very professional and nice
The office very new and clean .. I only give it 4 stars because I was a previous patient of one of the ophthalmology clinics that they bought out… because of …
I was an emergency eye patient and this practice was wonderful to me I highly recommend them I am now a new patient. Dr Amanda Baden and her team were excellent. I will go back to them in a week. Thank you Dr Baden and your assistant. Elizabeth Ayers
It took over 3 months to get an actual appnt, but the experience there was a good one. My 5 yr old felt comfortable with all the tests and the staff were kind and patient with her. Would recommend. Dr was knowledgeable and I felt good with her plan.
Very professional staff. I’m 90-plus year old and have little patience for bad customer service. I was impressed with the staff (technical acumen, decorum, and listening skills), facility, (clean, tidy, and well appointed), decor, etc. My retired son took me to my appointment…he was so impressed he said he will become a patient.
1/17-
Someone from the office called me, and scheduled a new appointment. She was kind and understanding. …
The process went very smoothly. The technicians were great. I was there for an annual eye exam. However I had a tiny piece of fiberglass imbedded in my cornea. Dr Fuchs removed the piece with no problem! Love Dr. Fuchs!
Dr Richard Ayuso is awesome! Very professional and explained everything. I was very happy with my one week post op visit with him today. I look forward to seeing him again in November. Also, the young lady that prepped me for my visit with …
I’m very impressed with Wilmington Eye’s pediatric department. We brought my 5 year old son concerning his vision and not only have they been very thorough and given plenty of options for my son to communicate what he sees during exams, but …
My visit to Wilmington Eye was a pleasant one . Anna, my contact practitioner was great to work with . She was pleasant, thorough snd knowledgeable. Great addition to the staff. I moved through the process quickly, and Dr Amanda was quick …
Excellent care! The 4 star instead of five is based on waiting more than 2.5 hours to see the doctor. Apparently another doctor called off and they had to split all the appointments between the docs that were there? No one said a word and …
My teen has been a patient, here, since being a toddler; from eye care to eye surgery, there isn’t anywhere else I’d take her. Impeccable customer service and treatment, every interaction with doctors and staff is caring and patient, they …
I arrived 30mins early with my mother whom had a 2:40 post-op appointment. This is the condition the ONLY waiting area bathroom was in upon our arrival. I reported it to the receptionist telling her the bathroom needed serious attention. I …
This office has their ducks in a row and runs very smoothly. They are very efficient and also very thorough. Dr Cox is amazing, she has helped my daughter improve her vision through patching and correction in one eye from 20/100 to 20/25 …