Wilmington SurgCare

Health & medical, Wilmington SurgCare

Wilmington SurgCare has been and remains dedicated to providing high quality outpatient surgical care in a convenient and comfortable setting. We … See more

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Wilmington SurgCare Reviews ( 46 )

  1. Had to come for a my daughter to have a bead removed from her nose, every nurse and triage personnel were super nice and sweet to not only me but my baby girl. And those are the experiences that help ease concerns any parent has for any …

  2. I had surgery here and the staff was fantastic!
    From the lady’s at the front counter, billing and singing, to the staff and doctors in the back it was top notch. …

  3. I’m writing this before any procedure or even prep. It’s about 7:00 p.m. the night before sinus surgery scheduled here. NOT ONE PERSON HAS CALLED WITH A TIME. NO ONE ANSWERS PHONES. …

  4. I’ve been here a few times. I was just here a year ago and again today. I can say I hate this place. I woke up on the table towards the end of my procedure. When it was time to leave the nurse wanted to send my 2 children out to the …

  5. From pre-op through post-op my experience with SurgCare was phenomenal. The staff was universally friendly, patient, and informative. I felt like I was in good hands and world be completely comfortable returning here and recommending it to my loved ones.

  6. All staff and doctors I encountered were as kind and patient as can be. This place is efficient, you are moved through at a good clip but never rushed or disrespected. Very, very professional and just kind human beings. Thank you for the excellent care. You all put me very much at ease.

  7. My father had surgery here and the staff was fantastic! From the woman at the front counter, iling and singing, to the staff and doctors in the back it was top notch. Thank you for making us feel at ease and not rushed!

  8. Two stars is really generous. The first sign that this would be problematic was the call indicating the scheduled surgery would be performed on the wrong hand and finger. Although clarified on that call, upon check-in, the wrong hand and …

  9. Feel like I must explain my experience for the sake of the other two people:
    Had op surg there 2 months ago … had a wonderful Orthopaedic surgeon and Anthesiologist.. …

  10. They schedule too many people at one time, the waiting room is tiny and very uncomfortable, and you have to stay in the waiting room because unlike other surgey centers they won’t call/text and you don’t have a buzzer. So you’re forced to …

  11. This review is about the surgcare facility specifically. The doctor that performed my daughters surgery did a good job. Everything else was a nightmare. I brought my infant daughter to Surgcare last week for an eye surgery. They had us show …

  12. While waiting on friend during surgery, another person waiting had a issue with her mother in law. Obviously demitia or other illness. But her mother in law became combative and walked out of office. She could not get her back in office. …

  13. My son, Liam, had his 3rd set of tubes put in today and I just want to say thank you so much to the whole staff!! So polite and patient!! To the lady who did our covid screening outside, to the lady who did our paperwork, to the nurse who …

  14. My son had a myringotomy/tympanostomy (tubes inserted into his ears) today. The morning of 12/03/2020. He’s 12 months old and afraid of people in scrubs. He doesn’t even want them near him. But they did amazing with him. I knew they would …

  15. The only positive part of the entire experience was the woman that called the day before my surgery to confirm a bunch of pre op stuff and my arrival time, etc. I explained to her my extreme anxiety about being out under and needles, I also …

  16. I have been to SurgCare several times in the past 20 years and never really had any complaints. However, my husband had surgery there today and I was very turned off by staff and their lack of communication. …

  17. I’ve read these 1 and 2 reviews and frankly I don’t understand them other than to say that each of us has different expectations. Someone who goes to a facility numerous times with a good experience and then writes about the bad one is in …

  18. I had eye surgery yesterday with Dr Oester at this facility. From the moment I walked in the door everyone made me feel welcomed.
    The preop RN was fantastic and was able to start my IV on the first try which is …

  19. I would not recommend this center at all. First, my sister’s minor reconstruction eye surgery cost $12000. Second, we waited for 3 hours before my sister was ever called back for them to get her ready for surgery. Third, they were an hour …

  20. I share a lot of the sentiments with those who gave other on star reviews. I’ve had two surgeries there and was made to walk into the OR after I had my IV and medication already in my system. It’s hard to believe that this is standard …

  21. Wilmington Surgcare was an excellent facility for our family. Our two year old needed eye surgery and from the moment we walked in we were treated with the utmost respect and honesty. They made everything clear for us, gave our son toys and …

  22. By Far the very best of care for your surgical needs. I recently had to undergo surgery for hernia repair. I showed up on time and was immediately taken care of in a very professional manner. Everyone on the staff was friendly, caring, and …

  23. I cannot say enough good things about my experiences here. I’ve had two knee replacements, with the most recent being yesterday. All staff was wonderful both times. Kind, helpful, and very humorous! I would highly recommend Wilmington Surgcare and would return if I needed to.

  24. I had revision surgery here on Aug 18th. The surgery was to cleanup lumps from my bilateral mastectomy from 10 months ago. While all the staff I dealt with were friendly and polite to me, it did feel like we were cattle being shoved though …

  25. We had a wonderful experience at Wilmington Surgcare. They were so welcoming and made us feel so comfortable from the moment we walked in to the moment we left. All the nurses were amazing with my little 3 year old and made her minor surgery a breeze. A very special Thank You to Ms. Sue for her incredible kindness. 100% recommend.

  26. I felt comfortable as soon as I walked in the door and it only got better as time went on. Everyone was so competent, relaxed and super easy to talk to. I can’t wait to get my other knee done there in December!!! I absolutely fell in love …

  27. My real name wont come up here. But I wanna say that this place is top notch. The whole experience was very professional. If you are having surgery here then you are in good hands. The nurses and all the staff are AWESOME. …

  28. Wilmington Surgcare did a great job. I showed up at 9 am for sinoplasty. I was in my suite by 9:17. My nurse was very comforting. She was awesome and deserves those kudos!! Please find her and tell her!!!! Nurses really do set the tone and …

  29. Went with my sister for her eye surgery. They would not let me sit in there with her. Told me I had to go back out, and she would bring out any valuables she couldn’t take in with her. My son stayed in and waited for me when I had mine done …

  30. I wouldn’t recommend this place to my worst enemy. I was told I would pay $930 total for my surgery and it would be due at the time of my surgery. Whenever I sit down to go over paperwork I’m informed I owe $1,400 on top of the $930. The …

  31. My roommate went in there recently to get hip surgery The doctors and the nurses were very friendly and did the best they could. However, I think the system needs to be worked on. Both of us felt like we were in a factory. … they push …

  32. We had an absolutely wonderful experience. My infant son was the one who had surgery. The nurses and anesthesiologist all took the time to go over his medical history with me (this was his 5th surgery, but 1st one here and for a different …

  33. We received excellent service that started with the pre op call. My husband received a pre op call from Liane. She was was so nice and very knowledgeable. She answered all of our questions and even called again right before surgery to …

  34. Horrifying experience- The anesthesiologist allowed my 86 year old father to be discharged after a total hip replacement without meeting 2 requirements for same day discharge. He had not urinated on his own and not fully awaken from …

  35. Excellent experience earlier today. Very well organized, minimal waiting. Super nice staff. I read some reviews lamenting an “assembly line” approach. As far as I’m concerned, that would be fine – I’m not interested in spending all day in …

  36. Had an awful experience getting surgery here. I tried to explain my crippling anxiety and was disrespected. Absolutely nobody cared and I was rushed through all the surgical procedures. I was crying silently before going under because I was …

  37. Excellent experience! My daughter had her tonsils removed this week. I read every review online prior to her surgery and felt very anxious about the facility and staff. …

  38. I was cautiously optimistic going in to surgery. After the exemplary service I received while under their care for the day – I was head over heels confident I selected well. Honestly I have never received better medical care in my …

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