A neurologist is a medical doctor or osteopath who has trained in the diagnosis and treatment of nervous system disorders, including diseases of the brain, spinal cord, nerves, and muscles. Our practice treats a variety of neurological conditions including the following: ALS / Lou Gehrig’s disease Alzheimer’s disease Back pain Bell’s palsy Brain cancer Carotid artery stenosis Carpal tunnel syndrome Cephalic disorders Cerebral aneurysm Cerebral palsy Charcot-Marie-Tooth disease Chronic pain Coma Dementia Encephalitis Guillain-Barre syndrome Headaches / migraines Herniated disks Huntington’s disease Hydrocephalus Intervention pain management Meningitis Movement disorders Multiple sclerosis (MS) Myopathies Neurofibromatosis Neuropathy Parkinson’s disease RSD (reflex sympathetic dystrophy) Seizures (epilepsy) Sleep disorders Spinal cord disorders/diseases Stroke Traumatic brain injury Tremor Tumors (in the nervous system) Vertigo
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
125A Medical Cir, Winchester, VA 22601
Great doctors
The staff, like everybody said.
Do not go there!! Pitiful services and staff.
Nice place. Care is good.
They always take the time to listen to you!
Very good Dr Margaret Richards.
Very slow. Do not come here unless you do not mind waiting for several hours.
horrible doctors, bad place u professional and rude.
Excellent service. Thorough, respectful, successful. Thank you, Dr Giurgiutiu and staff.
I’ve been going here for 2 years now and I’ve never waited to long and I’ve never had any problems with the staff.
Dr. Gustin is amazing!!! I don’t know where I would be without her!!
It’s alright. Front desk people are terrible. Care is good.
Very comfortable with the care and Dr.
Due to a THEIR BILLING ERROR, they refused to continue to treat my husband and myself. We had been with them for years.
Don’t go here! You automatically get labeled and they just run a bunch of different tests to soak up your money! Go to someone who will treat you like a person and not a wallet!
Horrible service with no concern of time or patients at all they called and said “sir” you need to pay a bill I’ve been waiting for an hour to see a doctor. Utter disregard for people.
Office is very disorganized, doctor is rude and pushes prescriptions instead of finding out cause of an issue. Update office manager just called me to ask if I would delete my comment. Its staying!!
Worst place I have ever been 9 30 am appointment they call in at 10 15 and no one turns up till 11… absolutely BS. I won’t give even a star. The ppl who work just don’t care. Please don’t go…
really bad one, never received my documents and very bad management.
Dr. Lyons is amazing and everything you would expect from a pediatric neurologist. The office staff could not be worse. No longer a patient for this reason.
“At Winchester Neurological Consultants, we believe that a doctor and patient become a team for treating an individual’s needs for medical care. Our physicians spend most of their time listening to understand your concerns and responding …
After being told by my spouse, a couple of friends, and my chiropractor to get intentional tremors checked out (One that makes my head jerk to the side) I finally made a appointment. Only to be told by Dr Capone that “everyone shakes” and would I come back in 6 months?…
Dr. Choi has not been helpful at all. Seems very uncaring and lackadaisical. Was sharing my medical concerns and he just cut me off and said lets move on. Dr. Choi acts as if your wasting his time if you talk for more than a couple of …
I agree with some of the criticism of the inter-workings of this office, but my doctor, Dr. Crowe, is fantastic! I too have had several issues over the years, but as long as Dr. Crowe works at Winchester Neurological Consultants, I will …
The current doctor I am with is decent., I am satisfied. I was mis-matched specialty-wise previously. The staff and doctors seem competent, and caring. Money is a focus for them. …
Have received nothing but horrible service and terrible attitudes at this office. Only giving 1 star as no stars is not an option. Dr’s reports conflicted with every Dr seen before and after. If you can find another neurologist in the area I highly recommend doing so.
I used to work on the Neurology unit at Winchester Medical Center as well as see Dr. Henry at his office, and the way he treated his patients, myself, and my boyfriend was top notch. Instead of finding an answer and getting you out as …
We just moved to the area and my wife was diagnosed with MS in 2011 from a MD board certified neurologist. Dr Gustin seen my wife today and dismissed her as a patient and stated she was crazy in the head. How unprofessional can you be? The …
I waited for almost two hours before leaving. When I notified the staff that I couldn’t wait any longer all they did was ask if I wanted to reschedule. I told them no that I couldn’t wait another month to be seen. The nurse that checked me in was rushed and didn’t seem to care why I was there. I was just dumped in a room and forgotten.
The only doctor worth seeing here is Dr. Crowe. Dr. Crowe is awesome. He should start his own practice.
Dr. Choi however..shown very little interest in my leg issues. And the practice …
Melissa A. Ochoa, NPC is a WONDERFUL provider. She spends the time needed with my parents when Dad has questions regarding Mom’s dementia. She is never rushed and makes us feel like we are the most important family there. I know, without a …
I am writing to express my extreme displeasure with this practice. The Nurse Jackie that handles the medicine is extremely entitled and obnoxious, the receptionists are rude, it is extremely difficult to get any help with a majority of …
Only giving a star bc have to. My Dr scheduled this apt for my son. Confirmed the apt and that was find but we came from almost MD to get to Va and was 10 mins late because of the traffic and turned him away bc the Dr would need extra …
While Dr. Henry is good and through doctor, the staff there is quite rude and nasty especially the in take nurses or medical assistants. I have called multiple times for several reasons and I do not get a call back. They also run behind a lot.So I am usually there for at least 2 hours. I have transferred to another place.
Thank you WNC and Dr. Fowler and Melissa Ochoa for you wonderful care in helping me understand my test results, addressing my pain and getting referred to the right surgeons. It feels so good to have great confidence in my providers. Thank you again.
Orig physician had no clue .Transferred to PA who ordered tests that were appropriate. But, have to make appointment to obtain results and pay for a copy. Pay for my own study results . Talk about gouge and no one speaks up. Go elsewhere …
After reading all the bad reviews, I was a little nervous about my apt with Dr. Choi. He seemed nice enough but within a week he sent a letter saying he was withdrawing as my doctor with no explanation as to why. I tried to find out why …
Such a professional office. Dr. Crowe is excellent. He is patiently exploring my health issue which does not fit the norm. I have confidence he is covering my back until the next episode which hopefully will not happen. Thanks to a good office visit.
Dr. Lyons and Mindy (who has been helping schedule my multiple tests and been great about offering up her time to answer any questions) have both been amazing as I’m in the process of getting epilepsy surgery. I couldn’t ask for a more cooperative staff, welcoming office, and caring doctor!
Just don’t bother. While they might be the only Neurologist’s office connected with Valley Health they are NOT the only choice. …
hard to get in contact with Dr.. They say they will call back but it isn’t the DR,.
absolutely awful. staff was rude, gave dirty looks and caught an attitude when we tried and tell them about how we’ve been @ the office before (which was a living hell as well) using WV CHIP. was treated like we were “lower on the totem pole” because of the use of WV CHIP. any other neurology office would be better to use.
Very bad with follow-up. Submitted my paperwork too late, and I was cancelled out of my short term disability. It took an appeal of 7 month, to get reinstated. Bad with wording, i.e. substantiating disability as related to diagnosis. Some of Nurses are great, most are to overworked to care. Medical records are slow.
I moved across the country from Va and my dr sent WNC a request for my records. That was in February, never has happened as of today (July 3). I waited a month or two before calling about what was going on and the lady i spoke to in the …
The front office staff was so friendly. I saw Dr. Loyd and he was fantastic. He is so nice and was so patient and understanding. He was quick to get to the bottom of the things. His nurse is great too. I recommend this office and Dr. Loyd to anyone who needs a neurologist.
Dr Crowe, he is amazing!! I will continue to come here for him! The rest of the staff is a disaster. I needed referral put in for migraine meds and they never put it in, I waited months, and put in several calls. Once it was put in it was wrong and I had to do all the work. Simply just a mess with his staff, but Dr. Crowe is AMAZING!
I read all of the reviews and I have worked with these doctors for 2 years at the hospital. They are awesome and care deeply for their patients. My husband had a test done by Dr. Lyons and he was very impressed by him. Hehas had the same …
PLEASE NEVER GO HERE!!!! This place doesn’t even deserve one star but I had to put at least one to review. I have been struggling with this office for more than three months. About three and a half months ago I came in with epileptic …
It’s a true shame that the doctors and nurses are so poorly reprsented by their staff. The medical staff I have seen have all been wonderful and caring. Unfortunately the reception and office support are beyond unprofessional. If you are …
I was somewhat happy with my first meeting with Dr. Henry. In that meeting I was told should the medication he was prescribing not work for my migraines to please call into the office and he would make sure he sent a prescription to my …
I can not get ahold of their office. I have left multiple messages and still have not reached a real person. My daughter had a lot of exams done and now we need to know the results.
Dr Paul Lyons -is excellent. The Dr took 60 minutes on my first visit to talk about what was going on. He also takes care of Veterans. His care and interest alone, made me feel better. I did not give a 5 because after reading others experiences I am not sure how my care will continue.
I had an appointment scheduled at 9. I called to let them know I was going to be late 9:25, the receptionist told me to come in. I arrived at 9:20. I was told my appointment was downstairs around back. When I got downstairs I was told, …
This office is a complete mess. The receptionists and nurses? Great. Always kind and respectful to me. Dr.lyons? Amazing. I’ve never had a neurologist so willing to do as much testing as needed to get the right diagnosis, but every rose has …
The office staff at this facility is absolutely horrible! My son’s neurologist had prescribed a new medication and raised the dose twice over the phone then the day before our scheduled follow up appointment I received a very rude phone …
I am very happy with the doctors and nurses at the practice. The support staff however are not helpful at all. I was waiting for pre-auth (for 3 month) when I got hired and covered with insurance of my own, making my husbands my secondary …
Dr. Lyons is awesome! We had an issue with the medication prescribed and the office called us ASAP. He is very informative. I just wish we could see him all the time. They scheduled our follow up visit was done w someone else.
I saw Dr. Choi before he left the practice and appreciated the extra time he took with my situation. He pulled out all the stops and ran months of tests, scans and monitors to finally pin-point my diagnosis. Most doctors would have given …
I felt the need to write and defend Dr. Henry and the rest of the nurses and staff. He has been my daughter’s doctor the last couple of years. He is always patient and takes the time to listen and try and resolve issues. He does not rush us …
I have been sitting here reading all the negative reviews of this practice and felt obligated to voice my opinion. My husband had a stroke a year ago and Dr. Capone and Dr. Lyons were his doctors in the hospital. They were wonderful. Now, a …
I was referred weeks ago and have not received a call. So I have called on numerous occasions with no reply. The voicemail says they have a new phone system but that has been for weeks. I am not surprised when I saw their review on Google. Hopefully you (office manager)sees the reviews and begin to change.
I saw Dr. Lyons in this office for one visit and a EMG test and he was very nice and took his time I have a very complicated case so I was happy that he listened and seemed like he really wanted to help me but on my follow up is where …
Wow. After reading all these comments, I wish I would have read these before choosing this office. My opinion, the doctors and nurses are ok. The office staff ah…not so great. I am still waiting to get an appointment set up for March. …
They are thorough and caring and finally helped me find a solution for chronic migraines.
New patient of Dr. Henry at Winchester Neurological Consultants. Very pleased with friendliness and efficiency of front office staff. Dr. Henry was thorough and kind, and knowledgeable. I feel very confident that I am in good hands with this office.
Longest wait for a schedule appointment of my life. The receptionist very nice and polite, which was delightful for a change. They told me there would be a wait but gave me a room anyway. Over an hour later the doctor finally came in. The …
Christine (front desk) ……please do better! To go back & forth with the patient especially when you are in the wrong is ridiculous! Try taking the time to listen to your patients instead of telling them what you think they’ve probably …
Steer clear of this organization. The office has serious issues. My husband was seen in Jun and told by the MD that he would receive a followup on his MRI done prior to his appt. After 3months of numerous calls, numerous messages left, NO …
If I could give ZERO stars for this office I would! They neglected to tell my husband or I, that they didn’t accept WV State Insurance. My son is severely Autistic and has Epilepsy with some violent seizures. They racked up a bill of $320 …
Pretty much a worthless experience. Had an initial visit, then follow up testing, however when all done, and supposed to be contacted by Dr. for follow up/diagnosis, it never happened. After waiting another month, attempted to get in …
This business should be avoided as there are concerning compromises in patient care. As an RN, I am very aware of the way clinics are managed and what it takes to provide safe and effective care. After being promised that my husband would …
Dr’s. and PA’s are great, but the office/appt.desk/phone service windows/billing/call backs/everything else , is awful and negates the services of the Dr’s.
Originally my appointment was last week but it got canceled because of the snow storm. So it got rescheduled for March. Got a phone call saying they had a cancellation and asked if I’d like to be seen the next day, so I said yes since they …
Great experience everyone was as nice as can be DR was really knowledgeable definitely recommend 10/10
This office is the most unorganized and dysfunctional medical office that I’ve ever come into contact with. …
This office doesn’t have respect for their patients. Have canceled multiple appointments without contacting me, I show up and then find out it was canceled and then reschedule for months later. Canceled sleep study with no notification, …
This place is amazing! You can tell everyone works hard and care about their patients. I’m so sad to of read all these bad reviews! Just sounds like they are needy patients who want things only their way.
Remember we are all human!
Dr Henry seems like a good Dr but a 10-14 day turn around time for him to fill out a piece of paper for my daughter’s school is unacceptable. A paper he could easily fill out in under 5 minutes and she might possibly miss 2 weeks of school over it is absolutely ridiculous.
Winchester Neurological Consultants. I just want you to know what really wonderful employee Christina in the Neuro Diagnostics / Sleep Lab is. I called this morning to cancel one appt due to scheduling conflicts but still keep an appt …
NEVER go to this place.. Staff are horrible, never got results from my son’s sleep study, they never showed up for the sleep study the first time but showed up on the second apt.. and was called a liar when called to see what was taking so …
Absolutely pathetic place.
I got a call 1 day before my appointment from a woman at the front desk telling me to go to Wincheser Neurologic ASSOCIATES to fill out the new patient …