Wind River Environmental

Wind River Environmental Corporate Office

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks & … See more

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Wind River Environmental Reviews ( 250 )

  1. Very efficient. Technician was very helpful and gave me several ‘pointers’ about what we could do to help get the most out of our septic system. Would recommend them.

  2. Ronald came in cleaned the grease trap for our Mall restaurant and did a stand out job! The before and after pictures were night and day. With all the nastiness going on in there, he wiped down the inside and made it slick and span. …

  3. Technician who came out to clean and service the septic system was super helpful and knowledgeable and answered all the questions we had for him about our system and how it worked.

  4. Marcus, came and pumped out my septic, he did a great job, finding and removing the cover, removed grass and reinstall expertly!!! Very professional!!, and personable.

  5. This company came to my office unauthorized. They called multiple times over the course of a month and told me that we were scheduled to have our septic pumped and they were either “on their way” or would be there tomorrow. I told them each …

  6. Called numerous places to pump my septic did not get a hold of anybody and no one called me back. Sent an email to Wind River they called me almost immediately, had an appointment setup for 3 days later. The technician they sent was kind …

  7. Wind River Env. Tech was Elder Escobar.
    Septic tank service. Elder did a great job.
    Efficient, professional, informative. We are new to septic tanks and appreciated his help.

  8. We have been using the services of Wind River Environmental for many years without one complaint! Their office personal have always been easy to communicate with are their online communications. I have never had a complaint about any of …

  9. Would highly recommend this company. Great customer service. The technician Tim was fantastic. Very friendly, informative & knowledgeable. Will definitely use Wind River again in the future.

  10. Stay away from this company! I booked a service appointment with this company and was given an appointment 2 weeks later. Was given a window of 7am-12. At 11:30 I called the company to confirm they they were coming and was told my “new” …

  11. Wind River’s technician John did a great job. Answered my questions and was professional. Have been a home owner with septic tanks for nearly 30 years. We will only call Wind River for service.

  12. Great service. The first time we used them they had to locate the septic cover which was too deep ( per old regulations ). As we had just moved we were unsure of where the pump out was. They took an enormous amount of time to carefully find …

  13. Wind River Environmental is a great company to do business with – from the initial part of making the appointment for the service call to the actual service call itself. The service technicians we have used over the years have all been …

  14. Marcus was a good chat and properly pumped my septic. I’ve never seen a septic pumped so good before. Talking, pumping, taking care of it all. It almost helped mask the wafting smell of waste but alas, septic is what it is.

  15. My old septic company was amazing however the owner retired and sold his business to a larger company, wind river. It has been nothing but a hassle ever since. Constantly getting canceled on or rescheduled. They seem to overbook a lot and I …

  16. I called back in April to have two of my properties done. I was not present at one but I was present for the other property. The property I was at the tech seemed to be having a bad day and after doing the service he said he could not …

  17. This is the first time we have used Wind River, they bought out our previous Septic company. Chris came within the time arranged. It took
    awhile to find the marker, but he persevered with my husband’s assistance. Very happy that all went well with no issues to report.

  18. Yami was exceptional she answered all my questions and was very professional. She was even able to educate me about my septic system. I highly recommend her! THANK you YAMI

  19. Since we have been retired in 2003, we have relied on Wind River Environmental to perform our septic service. They even furnished a camera inspection of the septic system elements. All of the technicians that have serviced our system …

  20. After leaving messages with a few other septic companies, Wind River was the only one who responded. From the receptionist to the technician that arrived at our home, we were treated with respect. The tech was unfamiliar with the area and …

  21. Marcus came as scheduled and cleaned out the septic system. He explained to me, the mother-in-law, that the system most likely needs to be cleaned every two years. He answered all questions. He was very friendly and professional.

  22. I have had great service experiences with Wind River over several years. There techs and office staff are excellent and knowledgeable as well. I would highly recommend them as an excellent company to anyone requiring their services. The techs also will offer suggestions as to how you can maintain a healthy septic system.

  23. Used Wind River services for annual pump out of septic system. Marcus was professional and quickly performed the service. I have used Wind River for this service for a number of years and will continue to do so.

  24. Marcus the tech was wonderful! Professional and efficient. Explained everything and very patient with all my questions. And very personable too. Could not have asked for better service.

  25. Ron Smith is the man! Came to my house and noticed I was using baby wipes when he came to pump my ceptic he recommended I don’t use them and explained alot of info and how he pumps it. Very good employee for your company!

  26. We had a tricky septic system job that involved finding the cap where the building plans were inaccurate. Paul was patient, thoughtful and diligent in figuring it out over the course of a number of service calls. A plus.

  27. Great experience dealing with Ryan Council and Nick.
    They went above and beyond to resolve my issue in a timely manner. They will answer your emails or phone call within an hour in a friendly and professional way.
    Highly recommended

  28. Had septic system pump. Eider Escobar was excellent and very great at educating me on all things and did a great job. Extremely happy with everything and will have them back again.

  29. I’ve been a Wind River customer for over 12+ years. Never a problem. Scheduling is easy. Employees are friendly. I get friendly reminders about my annual service. They come out when you need them. They provide helpful advice. Highly recommend this company.

  30. Marcus was out to do scheduled maintenance of Septic System. He was friendly and professional and left my property exactly how he found it which is highly appreciated. Would highly recommend

  31. The technician did a thorough job and made several helpful suggestions to keep the system in good working order. He was efficient without sacrificing the quality of the job. Jeff was a pleasure to meet and work with.

  32. Bret Kahl came to water jet the septic lines and noticed an issue with the Zabel filter and fixed it prior to jetting the lines. If he had not done this we were looking at a backup into the house! Thank you to Bret for exceptional and very friendly service!

  33. Marcus from Wind River pumped my septic tank.
    Marcus was knowledgeable and helpful. He answered all of my questions and gave me suggestions for future maintenance, etc. I highly recommend!

  34. I had my septic pumped yesterday by Chris and I cannot say enough about the great job he did! He was thorough and really went over and above what anyone else has ever done. So if you schedule service out of South Dennis, ask for Chris and …

  35. We’re very happy with the service. Our technician, Tim Weber, was very knowledgeable and helpful in helping us understand our septic system. I would definitely recommend them for septic pumping.

  36. Keith does a great job pumping my septic system he is very knowledgeable and professional and very pleasant to talk to. Couldn’t ask for a better job! Keith kept my property nice and clean when the job was finished! Thank you

  37. Ronald serviced my septic system. He was professional and I recommend this company to my neighbors. We had a little difficulty with scheduling but Kllines was in touch with me and I appreciated the excellent customer service.

  38. Received a text that Marcus would be here in 13 minutes to pump our septic tank and he was. Marcus was personable, knowledgeable, and very professional. I’d recommend WRE if you want to maintain your septic system.

  39. We needed a pump truck due to a failed pump. The driver was very helpful. He was able to pump out the pit and get us going. He even assisted in pulling out a bad pump and installing a new one. These guys really help us out.

  40. We just had our bi-annual septic pumping completed. Paul Thomas was our tech. he was very knowledgeable and professional. Look’s like we’re good for a couple more years.

  41. Marcus pumped our septic tank at 17 Ling Hill today. He was very efficient, professional, and courteous and he left our lawn looking better than before the service. Five thumbs up!

  42. Gerry and Tim were great. They showed up a few minutes early. They explained everything as the work was being done and they were fun to work with. From everything we saw, the work was done well and timely. Thanks to both.

  43. I had an inspection of my septic done by TJ. He was very professional and knowledgeable about my septic. Provided some advice in managing the maintenance of my system. Will definitely use this company again.

  44. Tim Weber was extremely friendly and knowledgeable. He mentioned additives for my septic system but did not make me feel obligated to purchase them. He also informed me that my filter was clogged and if we hose it off more often it can help prevent backups into our home.

  45. Tim Weber came to my home to service my septic system. He was very professional and patient when it came to explaining some of the in’s and out’s of how the septic system works. He also took the time to make sure all my drains were running properly into the septic tank. We will definitely be using Wind River for all of our septic needs.

  46. Yearly septic system cleanup. As always, we had a very professional and amicable technician, Sean Furtado. We requested a treatment for the system the day of the cleanup and Sean was able to provide on the spot and furthermore recommended …

  47. This 5 star rating should be counted twice since Marcus was here on 2 occasions and did a professional, thorough job both times. Marcus was friendly, professional and worked hard to get the job done. It was a pleasure talking to him and he explained everything he was doing to fix the problem . Marcus is an asset to your company .

  48. Septic system was pumped. We talked about my selling the house next year, and Paul Thomas reminded me I could save money if I did the Title V
    at this pumping, rather than having to do it next spring. He walked me through …

  49. I had a wonderful experience. From the initial call to the gentleman that came out to help us with our sandmound. He explained the system to me. Was very informative and kind. He also backed his truck all the way up our private lane. I was very impressed.

  50. They emptied the septic tank. We’re prompt and efficient. Had allot of trouble getting an invoice. Finally after days called and clicked on emergency. Johnathan Esposito was very helpful had my invoice emailed to me in a couple of hours and followed up to make sure that I received it. Thanks Johnathan

  51. Service Tech Marcus was very professional and courteous. He informed me about the status of my system and explained it’s workings. Good service should always be recognized and it is my pleasure to give a shout out to Marcus.

  52. We required service due to the septic alarm going off. John Kline came to the rescue on a Sunday morning, pumped out some of the system, and assessed the issue as we should not have required pumping just a year from our last service. He …

  53. Brian C pumped the septic. Very professional – made recommendations where repairs might be needed to prevent future problems. Very customer service oriented

  54. Daniel and Kenneth were both professionals. They knew exactly what they were doing. They arrived exactly when they said and had our problem fixed before we knew it. Definitely a company I would use again.

  55. jeff parker came to our home and pumped our septic system he was very professional
    Jeff went above and beyond his duty and educated us on how to maintain our …

  56. Had them out to pump our septic after a major storm. John was great, friendly and thorough, and he patiently answered all our questions. We found an item that needs to be fixed in the future and he explained how that would be done. A really good experience right after a major storm.

  57. Mr Marlon Zachery was by far the most professional, knowledgeable and kind person we’ve had. We actually had 3 quotes from various companies because the first one almost had my wife in tears. He was absolutely amazing and we have definitely …

  58. Marcus was absolutely incredible on explaining what was happening. He went far and beyond in customer service, and truly respect in talking with us. He really took his time to answer all or our questions, and made sure we had no other …

  59. Ron Smith came out and was knowledgeable, professional and very helpful. Answered all of my questions. He did a great job. I would recommend to use their services and will absolutely call them again if I have another issue.

  60. Jeff pumped my septic system and took the time to educate me about the best way to maintain it. He saw that the toilet paper we were using wasn’t breaking down, and he noticed that we may have a slight clog in our drain since water wasn’t …

  61. Mason was very thorough and explained what he was going to do to solve the problem. All went according to plan and my problem was resolved. I would definitely recommend Kline’s for your plumbing needs.

  62. Joseph Harbula is our regular technician who comes to empty waste water! He is reliable, on time, courteous, and always has a smile on his face! Thank you for making my life a little less hectic!

  63. They canceled my first appointment after I waited all day for them to show up. They did show up for the second appointment to pump my septic. Marcus gets five stars. He was professional and courteous. I especially appreciate that Marcus took great care in avoiding my stone wall which many people have failed to do.

  64. We’ve been working with Wind River to fix an ongoing issue with what we thought was our drain field. After having several other plumbers out, Wind River took the time to look into our issue and make it right. Andrea was an excellent …

  65. Jeffery took his time to explain my septic system layout and how it works best. Helped troubleshoot the problem as well. I also appreciate Dawn reaching out and asserting herself to help coordinate.

  66. Paul Thomas at Wind River Environmental was incredibly professional and helpful. We are new to septic (sewers in previous homes) and had a ton of questions. Paul genuinely and graciously took the time to give me a full education on septic …

  67. Mr. Zackery and his partner quickly diagnosed our issue and he answered all of our questions. He made sure that we were satisfied with the work performed and was extremely professional. Highly recommend!

  68. When I first called the 800 number, I was honestly a bit nervous to learn that the call center was located out of state for a business that is located in my own community. I wanted support from a local company I could trust, and did not …

  69. John Cocco of Wind River Visited my house yesterday for a septic tank and septic field issue. John was incredibly diligent, hard-working and responsive to my questions. He went above and beyond in explaining the issues and proposing actionable and effective solutions. I couldn’t be more happy with his service.

  70. Randy Lehr our technician for today, was very efficient and did an outstanding job. We hope to have Randy for every service here at Collusion Tap Works in Lititz.

  71. I highly recommend Wind River here in Acton. Paul was knowledgeable, professional, and very efficient. He did a great job and left the site in good condition.

  72. Just had my tank done. Your associate John Cocco was a gentleman and gave me a full assessment of my tank and gave me advice on how to take care of it. Great job! He even put up with my cranky dog

  73. The technician who came to do the emergency work, Thomas Johnson, was amazing! He was knowledgeable, friendly, and helpful. He was able to clearly explain the problems at hand. We really appreciated his calm professionalism and ability to tackle each issue as it arose.

  74. Tito was very professional, knowledgeable, and helpful! He went above and beyond. He was able to get emergency plumber for us as well. Thanks to Tito’s compassion and expertise I will share this company’s details with my neighbors!

  75. Pumped my septic tank and clear the line. Isaiah was very professional he showed me what the problem was and explain to me some of the things that I needed to do in the future.. Please let him know that I appreciate his professionalism And the information that he shared.

  76. Drummac has always Always been my go to septic company Josh Jacobs has been there for many years and when he comes out to my home he is professional and very knowledgeable

  77. Chriswell and mason came out to out apt. Complex and did an amazing job cleading a blocked toilet drain. Fast and professional job. Very happy with service.

  78. John Cocco was professional and so so knowledgeable! I will always request for him to be the one to come out for service of our septic system from now on!

  79. We had a broken grease trap pipe under the concrete slab for our basement kitchen that Joel Bowers found right away. We here at Liberty Mountain Resort are truly impressed that Wind River assembled a crew in a couple of days to quickly gain …

  80. This was my second time using wind river and both times the technicians were very knowledgeable and able to address all of my questions and concerns. Tim W. came and did the service in a reasonable time and have me great recommendations on how to maintain my septic tank.

  81. Had line jetted and septic drained. Robert was great – professional fast friendly and thorough. Gave us advice at the end about what core problem may be and where to go from here Highly recommend.

  82. Andrew arrived on time. He had completed the job before I could blink. Andrew has a positive attitude and is a great asset to your company.

  83. I had my septic pumped today by Tim W. He was awesome very professional, and knowledgeable. I would highly recommend him if you need your septic pumped!

  84. Wind River came out on an emergency basis to service the septic system at my house. The technician, Tim Weber, was excellent – got here when he said he wound, explained what he was doing, and finished everything efficiently.

  85. Great services from John Cocco . Total professional. Very knowledgeable and went above and beyond to assure our septic tank got pumped out completely . After we waited longer then we should have to get it pumped.

  86. i used this company for many years then they were bought out by a larger company. this last service the technician calls me to ask me if I want to pay for some treatment additive since he is seeing a lot of solids. I say no at first but …

  87. Mason was extremely helpful and efficient. He had the problem solved quickly. He was also very friendly and patiently answered questions I had. Highly recommend.

  88. Tim W. performed the annual septic pumping for my home. He was courteous and took the time to explain everything and answer any questions I had. And he did all of this while standing in the rain!! Thanks Tim and Wind River!! Until we meet again…

  89. Joe K was the most knowledgeable, helpful Septic System Field Technician I’ve ever run across. Windriver is lucky to have someone of his caliber working with their customers. Thank you!!!!!

  90. We’ve always had outstanding service and received expert advice to avoid any issues in our household of six. Tim is professional and friendly. I highly recommend Wind River to anyone with a septic system.

  91. Tim W from Wind River serviced my septic tank today. Very professional, clean, on issues at all. He explained the status of the system and how to improve it’s performance. Very helpful advice

  92. Tim W. Was my technician, always friendly and professional. Had my septic system pumped out. Tim spent time answering all my questions and concerns and added some helpful advice on maintaining my system

  93. We had our septic tank pumped on Friday, December 9. Randy was the technician. He was very knowledgeable and explained the process thoroughly. Next time I have my septic system pumped I’m going to specifically ask for Randy. He knows what he’s doing!

  94. Anthony and Seth were amazing and saved me a ton of money by inspecting my sewer system. The pointed out that the last company was only interested in making quick money. Would highly recommend!

  95. We had an emergency septic tank pump out done by Art D. He was prompt and very knowledgeable. He taught us about our system, gave us great advice in a friendly & patient way.

  96. Tim W. was our technician who pumped our septic. He was very respectful, answered all questions, and was done quicker than expected. I hope the company gives bonuses, because Tim deserves one! I’ll continue to use wind river environmental as long as people like him work there.

  97. John Coeco came out to pump out our septic system and he was extremely friendly, he answered all of our questions as well as making sure we understood what to do in the future. He went above and beyond washing out the tank to try and get …

  98. We had our septic tank pumped today, technicians probably fight to get that gig! Tim was friendly, polite and professional. Site was re-covered and left without any undo mess. All in all, a good experience!

  99. Timothy W. came today to pump our septic system. He was very friendly, courteous, professional, and took the time to teach me about my system and good system maintenance. This is a newly purchased home and we have never had experience with a septic system so I really appreciated Tim taking the time. I would definitely recommend

  100. Seth is an incredible asset to your company! He is professional, kind and responds quickly. 12 his after buying a home, the septic backed up into the house. He was able to jet the lines and fix the issue efficiently. We will use him for all of our plumbing needs!

  101. We had the Septic alarm go off during the night. Called Wind River in the morning and they set us up with pumping. A follow-up will be done in a few days to determine what has caused alarm. …

  102. John Kline did an excellent job installing two risers and caps on our septic tank. I would highly recommend him and his company to anybody that needs septic tank service. We were very satisfied !

  103. Had our septic system pumped. Tim W was exceptional. He was responsive and knowledgeable and was able to provide answers to questions about the service and what was found. It is refreshing to experience such customer service in this day and age. We would welcome Tim back anytime.

  104. I have been using Wind River Environmental for several years now in my home. Primarily, Septic System service has been conducted with the utmost professionalism. They are responsible, communicate well & have always addressed my concerns …

  105. Had a backup in our septic system and called on Wind River for emergency service. Company took initial call and was quickly able to get one of there technician on our job. Mr. Zachery arrived and immediately began the process to eliminate …

  106. Excellent, timely service. I needed an underground sewer line cleaned out the day of temps going below freezing. Anthony and Seth were able to not only arrive at my house that day but resolved the issue quickly. I highly recommended these guys!!!

  107. Dan and Kenny were awesome. They care about the work they do. They took the time to explain what they might find and how they would address each possibility. They were very professional and left the job site looking neat and orderly. I hope …

  108. We have had lots of plumbing work repaired and replaced. Today we had the septic tank cleaned, by far the best cleanest Tightest service we have ever had done. Isiah Davis Was our plumbing tech today and he was awesome very friendly very …

  109. We called Wind River this morning (New Year’s Day) because our septic was backing up into the house. They answered immediately and told us that they would call us back. Just a few minutes later we got a call from our serviceman, and he told …

  110. I had my septic pumped today by Wind River Environmental. The technician, Tim W., was fantastic. He arrived on time and I received a text message about 15 minutes in advance which allowed me to prepare. Once Tim arrived he came to the door …

  111. Tim W. arrived with a smile and once again did a complete, thorough job of pumping and checking our septic system. I thank him for not only his knowledge and professionalism, but also his emphasis on customer service and willingness to …

  112. Tim W. from Wind River was very professional, kind, and extremely helpful when he came for my emergency septic pumping. Since it was the first time having our house serviced since we bought it, he provided me with all the details of our …

  113. Wind River pumped out my septic system tank this morning. The technician, Tim Weber was not only polite and professional, but he offered a wealth of information regarding proper care and use of my residential septic system. I highly …

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