They would rather lose a customer over a $20 late fee.. Last year I had one waived (wasn’t even my fault). Called thinking it would not be a big deal and they would understand… nope, wrong. Last year’s late fee should not count as it was …
I have had Windsor/Mt Joy insurance on my mobile home for the last 8 years. In 2015 I had a fire in my home, a buck bedroom and part of an attached shed, and I needed extensive clean up and repair. The insurance company responded …
Lousy cistomer service! WHEN I TRIED TO File CLAIM FOR DAMAGES CAUSED BY ROWDY PPL WHO PERFORMED DO-IT Yourself Excavation With Heavy Equipment , This Horrible Insurance Adjustor tried to say I was the one that cause the cracks in my Master Bath closet wall..
Worst experience ever! I had a pipe break in my mobile home. It has been 2 months and it is still in limbo. No one has been in my home for over a month to finish the job. There has been an absolute lack of communication. Every time I call, …
Don’t do business with this little insurance company, they will NOT take care of you. You have been warned! they are happy to receive your premiums every month but when the time to File a claim comes…they don’t give a F.
Small town insurance and it shows. No way to monitor account online. They changed my insurance and dropped some of my properties and cannot explain why and could not put it back to what I originally insured. They have no idea what happened. Would not recommend.
Total waste of time, money and energy this company covers no one. Their adjusters are unprofessional and even when your liabilities are not if your own fault they still deny based on more unprofessionalism. Trust the reviews, don’t get insured by them for anything
Horrible Insurance company. They use Huff insurance as a go between. Huff Insurance told me Windsor Mount Joy cancelled my policy. I spoke to Kaitlyn at Huff insurance and she said your policy for your home is cancelled. Then I get a letter …
I had to have two repair areas at my home. Why was my policy cancelled before the repairs were complete? I had been using this company for well over 10 years.
Very helpful and responsive to coverage change and documentation needs requested by both me and our mortgage company. Claims process and adjustment was super easy and though it was not paid (completely understandable since damage was not due to a specific event) the process gave me confidence in how they interact with clients.
I find they want to be a property management not insurance. I own 10 acres was told not to buy trampoline or swimming pool. Don’t let no one ride horses or any atv or motorcycles. Now I’m told to lock up old car that has no windows. Lol and …
My roof had some damage from a windstorm that came through, and this was the 1st time I had ever had any damage to my home. I called them one day, 2 days later an independent adjuster came out, and after about a week I had a check in my …
Great service
Great service
Very satisfied
Got good service
No help
Easy to use
A wonderful slice of history .
Very expensive for very poor coverage.
Paid my bill with ease!
Worst insurance I’ve ever dealt with in my life. Freaking highway robbery
Switching to this home owners insurance saved us over 800.00 a year for the same or even more coverage.
Great Company. Great Customer Service!
I pay my bill online and the website is very user friendly. No difficulty maneuvering through the payment process.
Thank you Windsor Mt Joy! 😊 …
They would rather lose a customer over a $20 late fee.. Last year I had one waived (wasn’t even my fault). Called thinking it would not be a big deal and they would understand… nope, wrong. Last year’s late fee should not count as it was …
I have had Windsor/Mt Joy insurance on my mobile home for the last 8 years. In 2015 I had a fire in my home, a buck bedroom and part of an attached shed, and I needed extensive clean up and repair. The insurance company responded …
Lousy cistomer service! WHEN I TRIED TO File CLAIM FOR DAMAGES CAUSED BY ROWDY PPL WHO PERFORMED DO-IT Yourself Excavation With Heavy Equipment , This Horrible Insurance Adjustor tried to say I was the one that cause the cracks in my Master Bath closet wall..
Worst experience ever! I had a pipe break in my mobile home. It has been 2 months and it is still in limbo. No one has been in my home for over a month to finish the job. There has been an absolute lack of communication. Every time I call, …
Don’t do business with this little insurance company, they will NOT take care of you. You have been warned! they are happy to receive your premiums every month but when the time to File a claim comes…they don’t give a F.
Small town insurance and it shows. No way to monitor account online. They changed my insurance and dropped some of my properties and cannot explain why and could not put it back to what I originally insured. They have no idea what happened. Would not recommend.
Total waste of time, money and energy this company covers no one. Their adjusters are unprofessional and even when your liabilities are not if your own fault they still deny based on more unprofessionalism. Trust the reviews, don’t get insured by them for anything
Complete trash of a company. Communication is horrible. Will deny your claim.
Horrible Insurance company. They use Huff insurance as a go between. Huff Insurance told me Windsor Mount Joy cancelled my policy. I spoke to Kaitlyn at Huff insurance and she said your policy for your home is cancelled. Then I get a letter …
I had to have two repair areas at my home. Why was my policy cancelled before the repairs were complete? I had been using this company for well over 10 years.
Very helpful and responsive to coverage change and documentation needs requested by both me and our mortgage company. Claims process and adjustment was super easy and though it was not paid (completely understandable since damage was not due to a specific event) the process gave me confidence in how they interact with clients.
I find they want to be a property management not insurance. I own 10 acres was told not to buy trampoline or swimming pool. Don’t let no one ride horses or any atv or motorcycles. Now I’m told to lock up old car that has no windows. Lol and …
My roof had some damage from a windstorm that came through, and this was the 1st time I had ever had any damage to my home. I called them one day, 2 days later an independent adjuster came out, and after about a week I had a check in my …