Windstream

Windstream

Windstream Contact Details

Windstream Reviews ( 40 )

  1. Very unhappy with the Internet side! We have been without service more this month than we have had it! Been with them nearly 20 years. Rethinking this now…. I want to talk to someone LOCAL over CONWAY ARKANSAS

  2. This is my workplace. Went in to pick up some items that I left behind. I saw they are taking measures for Covid such as an automated temperature check & several hand sanitizer stations.

  3. I just moved here from NH And bought a new home and was promised high speed internet to work from home and its been a month and still don’t have it !!!! Every new ticket is two weeks out

  4. Windstream is absolutely the worst Internet service
    We had a month of new fiber tearing our yard up in hopes of finally getting even the 1.5 we pay for ( usually .25 if lucky speed ) …………over a MONTH NOW STILL NO FIBER CONNECTION….. fiber is there but not cut in or turned on

  5. The way this company handled my situation is a joke. No other word can describe it. I have residual damage to my property as a result of Windstreams main line cable running under my driveway and around my sewer line. The work that was …

  6. I asked to upgrade my internet from a measly 10 Mbps to 25 Mbps. They gave me a ridiculous appt time of 8am to 7pm. I waited all day for a no show. He didn’t call until after 6pm to tell me. If I had another option for internet, I would change in a heartbeat.

  7. When signing up for a new service the cost for internet was $33 a month. In the confirmation email the cost was $50 a month. Called customer service and they could not tell me what the bill amount would be and said they could do nothing …

  8. Never had a problem with Windstream until our business decided to change carriers. 5 weeks later, they have continued to stall the process with the most outlandish roadblocks I have ever seen. I have a three page letter I am about to send …

  9. By reviewing the previous posts, I totally agree with them! Windstream is a joke, when it comes to internet!! I have called, not enough times & still cannot get any results!! I have been told several times that a tech was scheduled to come …

  10. This company is the biggest joke I have ever come accross. The rep promised us the world and then got fired for lying and the only answer they had was “sorry she lied to you and she was fired for that but unfortunately you signed a …

  11. Do you have any idea how frustrating it is to be unable to answer your phone when it rings? Two weeks before Christmas, 2012, Windstream installed a new switch to serve our area. Unfortunately, the new switch did not allow us to answer …

  12. I work here, and this doesn’t really seem like a reviewable place, it’s an office building.. but, here goes. The elevator in building 3 is pretty fast I guess, the cafeteria which technically isn’t Windstream is good. I like the squirrels …

  13. Windstream refuses to drop contract cancellation penalties (and refuses to respond to efforts to discuss) after we were forced to cancel service due to two years of extremely unreliable internet service to our business. …

  14. Windstream has insupportable customer service. We have had Windstream, the only internet service available to us, for a little over a year and have had horrible customer service, Internet barely works. …

  15. Tried calling this company (Windstream Communications) many times and I can not get a hold of anyone regarding an erroneous charge on my credit card for $307.48. I have never heard of this company and do not know if they are even based in the United States. Will call my credit card company to report this fraudulent charge.

  16. I cannot even begin to explain how absolutely horrified I am with my customer experience in the past 72 hours with Windstream. I have spent a total of 11 hours and 46 minutes on hold or speaking with customer service representative to try …

  17. If I could rate this company less than one star, I’d do than in less than one second. I’ve never had such a terrible experience with not only a company as whole, but with the customer service and technician departments. How is it that we …

  18. My Business Complex (100+ phone lines) in Lower Moreland Township, PA has this service & the whole building’s phone lines have been shut down at Windstream for at least 3 weeks. Our Complex Manager has been trying to get someone there to …

  19. Impossible to get long term ongoing problems repaired. Repair person’s are nice but are not allowed to do much. The new fiber optic is causing area wide phone outages every day. Takes about 10 days for a repair person to show but there’s …

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Location

4001 N Rodney Parham Rd, Little Rock, AR 72212

Windstream reviews