Electric bill is more than all my other bills combined. Feels like making a bargain with the devil himself when talking to customer service to keep the electric on.
This company is a gimmick!! They sent me a summary of my bill a balance at 423$ on the 18th… Im calling on the 27th and its say my bill 520$ HOW
IT JUMP A WHOLLLLE 100$ IN 8 DAYS tho???
Bill went up sky high when they placed those new meters in I’ve been in my apartment for 3 summers and never experienced using close to 800 my average is 400 tops and then explained it’s been hot and that I’ve been running an ac and I don’t …
The rates are ridiculously high. They are taking advantage of being the only electricity company in the area. There should be a lower rates. Illinois comed isnt that bad and that should speak volumes
Trying to start new service. Red Flag! I’ve tried calling numerous times and cannot get through to a real person. I am NOT going to wait 40 minutes. The website is terrible. Definitely need competitive options. I get better service at Walmart.
My electricity got shut off and when I called to get it turned back on, they proceeded to tell me that it would have to wait until the next day. They said it takes one buisness day to do that. So if my electricity went out Friday, Id have …
Just moved to town and signed up with Alliant Energy. The costs are OUTRAGEOUS! AND unbeknownst to me, I somehow was signed up for “Second Nature” which charges 25% for a renewable energy program. I’m not against preserving the …
I want to thank you alliant for their prompt service of getting are power back on quickly last week, when every one was without power. We all have sump pumps on Theda Dr, so very much appreciate your prompt service, so I didn’t get flooded.
Bill goes sky high in the winter nearly $120 more than normal when my electricity consumption is our lowest doesn’t make sense customer service told me the meter was checked twice and that I was using a lot of power??? Sounds like they were just trying to persuade me in using energy that I didn’t instead of looking into the problem
Sky high energy rates and they want more for renewable investments. Look to cuts costs in your bureaucracy first before asking for more money. Hire staff from different industries and pump some new ways of thinking about cost management, customer services et al. A monopoly has little incentive to innovate.
I stated screenshots the usage on the February 6th its was 75.74 went back in on the 7th its was 91.95 khw PEOPLE start doing screenshots they are going in the system and changing our khw usage and also i used too be able to see my daily usage now its six days behind WHAT’S UP WITH THAT
I have never received such terrible customer service. I have been living in my place for over 7 months and they just now decided to leave a message on my phone stating I owe them a very large amount of money. I have tried calling at least …
I call ask for an extension only for it to be revoked for being $3.00 short, then have my power disconnected leaving me and my family without a stove/oven, hot water, refrigerator, freezer. Over $300 worth of food left to spoil. …
Disappointed that I have to give one star at all. So, my even pay jumps up by 50% and they say since there was a balance forward from my even pay of 1700. I will have to pay an additional 181 a month on top of the 135 increase in my even …
Used less electricity in the last billed month than the month before. My bill went up $50 for some reason. Quite interesting indeed, though I must say that based upon previous interactions with this business, I am unfortunately not surprised.
Absolutely ridiculous. 2 years straight they have messed with my power. Billed me for a wrong address, sent my bills to a wrong address, failed to get the right information 3 times and turned service off over their mistake. Resolved any of …
I’ve been a customer of this lousy company for more than 2 decades. While paying my most recent bill through their online system, I apparently entered a digit incorrectly and was immediately notified. I immediately reentered my account …
This is my first month with me personally enrolled in Alliant energy and I am already sick of them. Me and my three roommates, recent college graduates, moved into a 2000 sq ft house on June 1st. Our first electric bill…….$500!!!!!!!!! …
Every one star review is accurate and not speaking falsely or just out of anger. This company is a uncontested company that will take advantage at any point that they can. …
Price gouging
So expensive
Rates are RIDICULOUS!
Horrible at restoring power!
Garbage monopoly over priced
Alliant Energy = brain damage…
How do we give Zero stars ?
Y’all are ridiculous on taxing people.. fr lower the rates damn..
Service is HORRIBLE
I lose power in the middle of a sunny day, at least twice a month. It always takes several hours to come back. Ridiculous.
The rates are terrible and they raise them when they feel they want more money by saying you use more power or whatever excuse they have.
Electric bill is more than all my other bills combined. Feels like making a bargain with the devil himself when talking to customer service to keep the electric on.
This company is a gimmick!! They sent me a summary of my bill a balance at 423$ on the 18th… Im calling on the 27th and its say my bill 520$ HOW
IT JUMP A WHOLLLLE 100$ IN 8 DAYS tho???
Bill went up sky high when they placed those new meters in I’ve been in my apartment for 3 summers and never experienced using close to 800 my average is 400 tops and then explained it’s been hot and that I’ve been running an ac and I don’t …
The rates are ridiculously high. They are taking advantage of being the only electricity company in the area. There should be a lower rates. Illinois comed isnt that bad and that should speak volumes
Trying to start new service. Red Flag! I’ve tried calling numerous times and cannot get through to a real person. I am NOT going to wait 40 minutes. The website is terrible. Definitely need competitive options. I get better service at Walmart.
My electricity got shut off and when I called to get it turned back on, they proceeded to tell me that it would have to wait until the next day. They said it takes one buisness day to do that. So if my electricity went out Friday, Id have …
Just moved to town and signed up with Alliant Energy. The costs are OUTRAGEOUS! AND unbeknownst to me, I somehow was signed up for “Second Nature” which charges 25% for a renewable energy program. I’m not against preserving the …
I want to thank you alliant for their prompt service of getting are power back on quickly last week, when every one was without power. We all have sump pumps on Theda Dr, so very much appreciate your prompt service, so I didn’t get flooded.
Bill goes sky high in the winter nearly $120 more than normal when my electricity consumption is our lowest doesn’t make sense customer service told me the meter was checked twice and that I was using a lot of power??? Sounds like they were just trying to persuade me in using energy that I didn’t instead of looking into the problem
Sky high energy rates and they want more for renewable investments. Look to cuts costs in your bureaucracy first before asking for more money. Hire staff from different industries and pump some new ways of thinking about cost management, customer services et al. A monopoly has little incentive to innovate.
I stated screenshots the usage on the February 6th its was 75.74 went back in on the 7th its was 91.95 khw PEOPLE start doing screenshots they are going in the system and changing our khw usage and also i used too be able to see my daily usage now its six days behind WHAT’S UP WITH THAT
I have never received such terrible customer service. I have been living in my place for over 7 months and they just now decided to leave a message on my phone stating I owe them a very large amount of money. I have tried calling at least …
I call ask for an extension only for it to be revoked for being $3.00 short, then have my power disconnected leaving me and my family without a stove/oven, hot water, refrigerator, freezer. Over $300 worth of food left to spoil. …
These winter steps are awful. When I asked why I was being charged $150 for an apartment energy bill… …
Disappointed that I have to give one star at all. So, my even pay jumps up by 50% and they say since there was a balance forward from my even pay of 1700. I will have to pay an additional 181 a month on top of the 135 increase in my even …
Used less electricity in the last billed month than the month before. My bill went up $50 for some reason. Quite interesting indeed, though I must say that based upon previous interactions with this business, I am unfortunately not surprised.
Refuse to help with any kind of issues. The laziness of this company is breathing and the monopoly that it has on dubuque should be illegal.
My bill has drastically increased! May.$170.52 June $ 258.91 July $ 397.37!!! I have not done ANYTHING differently! Stop with the price gouging!
Absolutely ridiculous. 2 years straight they have messed with my power. Billed me for a wrong address, sent my bills to a wrong address, failed to get the right information 3 times and turned service off over their mistake. Resolved any of …
I’ve been a customer of this lousy company for more than 2 decades. While paying my most recent bill through their online system, I apparently entered a digit incorrectly and was immediately notified. I immediately reentered my account …
This is my first month with me personally enrolled in Alliant energy and I am already sick of them. Me and my three roommates, recent college graduates, moved into a 2000 sq ft house on June 1st. Our first electric bill…….$500!!!!!!!!! …
Every one star review is accurate and not speaking falsely or just out of anger. This company is a uncontested company that will take advantage at any point that they can. …