Wise Regional Health System was established in 1973 by the city of Decatur, Texas, as a hospital authority for the area.
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
609 Medical Center Dr, Decatur, TX 76234
(Translated by Google) Excellent
(Original)
Excelente
(Translated by Google) Excellent service and friendly attention
(Original) …
(Translated by Google) The staff that assisted me was very kind, and they behaved very well with my child, they made me feel safe for the procedure that Dr. Francisco. …
Excellent care before, during, and after surgery. Great communication
Amazing Staff and very helpful
Daughter had her baby here. Night staff terribly rude. Only had 2 babies to deliver and care for and was over whelmed.
I had a Pulmonary Function test at Wise Health Systems Respiratory Department. Angelique, the Therapist did a great job making me feel comfortable and confident.
Very good place!
Great team, very pleasant and compassionate. I’ve been in the ER a couple of times and each visit was amazing.
Pipes had froze and busted. Lab employees apologized several times. Was not thier fault.
Succcckkksssss!!!!!
Racist practices.
Saved my life !
Great hospital!
Terrible!
Taking the best care of my mom 🙂
Great experience throughout
Rude Rude rude ER! I don’t recommend!
The hospital staff and rehab are excellent.
Fixed me right up. Helpful staff who knew what they were doing.
LITERALLY THE WORST HOSPITAL EVER!
Ok
Well they was very nice helpful to us
The lab is clean
Prompt,caring,professional
Kind, courteous, thorough. Excellent care!
The staff or any one don’t know how to communicate with parents instead they talk to my son.
Awesome experience!!
I have been here for over 4 hours and the Dr. Still has come to see my son I will not be coming back here
Only come here if you were unconscious and delivered by ambulance or helicopter!
Went in for stitches, left sewn up and the staff was nice.
It was very excellent
This place has always been a disappointment idk why I keep coming here, waiting forever! Never again! I’ll be gong somewhere else next time
the ER staff where all very nice and helpful in a stressful situation.
They saved my life and my leg! 5th floor staff was great all the way down to the cleaning lady!
Love this place the employees are great.
This is for 4th floor. Very nice Staff but very understaffed told us we can leave but kept us 2 more nights on short notice.then took hours to leave?!?!
If I could give this place zero stars for their HR department I would.
Absolutely no acknowledgment of application submission or application status.
WORST PLACE I HAVE EVER BEEN….new to decatur this place didn’t make me feel any better moving here…..STAFF and Doctors The rudest. Never again will I go even if my heart acts up
No bedside manner, nurses were laughing and talking among themselves while placing iv while I’m crying in pain. No sympathy at all
That is the WORST hospital and you NEVER see an actual Dr it’s always a Nurse practitioner and they never know what wrong with a person.
The staff in the Emergency department and Critical Care floor did an amazing job taking care of my father in law.
They saved my best friend’s life. They found something that nobody else found and fixed him up. Thank you Carla on the 3rd floor.
Awesome place nurses take great care had appendix removed nurses are great especially nurse ann,selyna,morgan,stephanie
COVID 19 Vaccination, 1st dose. Professional and efficient in and out quickly.
This place is a joke. They ran x rays and cat scan, found nothing. I go to different hospital the same night and I have 3 broken ribs and punctured lung. $6,000 for nothing.
Great care, great staff.
Been here for Allscripts project Implementation they are great team to work with and awesome staff that provides services to patients
Awesome is all I can say
they took great care of my broken foot and me.
I have had both of my elderly parents at this hospital. Every time they are seen quickly and treated with respect and professionalism.
Been here for about an hour seen every one else and I had an appointment an hour ago
Been here for 6 hours and all they’ve told my dad is that he has COPD and isn’t getting enough oxygen. He has had COPD for many years now and the whole reason we came here was because he couldn’t breathe
I have experienced numerous hospitals.
This hospital and staff go beyond the call.of duty.
I highly recommend this hospital for all needs.
Good staff. Drs are on point.
Everyone is great at WISE Health Systems!!
My husband was there for a week..the 4th floor nurses took very good care of him..every shift was awesome..the drs where in every day..I have nothing but good things to say about this hospital..thank you 4th floor for the great care..you …
The facility is very clean and everyone was knowledgeable and friendly and the visit was quick
If you to this place to have your baby deliver and you are far from more respected places then yeah this can be the last option … but do not go here for life or death reasons , this ppl are not capable to do anything I rather go somewhere …
Er takes too long. It takes longer to be seen than at a regular clinic. Emergency ? You think they would give you care faster. Horrible. They need to fix this.
Everyone was very nice and a very clean environment
Before you pay. Check your bill for overcharging. Once you pay overcharges it is impossible to get a refund from them.
ER can suck here, but it all depends on what doctor you get. Wait can be unbearable, especially if you are the one having the emergency. Like waiting for 30 mins while you slowly choke on food. Or waiting hours when you have pneumonia and the regular doctor is closed.
Great community asset! Wonderful staff!
The Nurses were extremely rude and very drama oriented if I could give this place 0 stars I would.
If I was actually dying I would rather die than come to this hospital again
Fast, efficient! Staff knowledgeable & very friendly!
My boyfriend was in the ER for hours after a car accident and received unnecessary tests and treatments to run up his bill. Additionally they placed the brace for his broken collar bone on incorrectly and I had to adjust it on our way home when we finally left.
I tested positive for Type A Influenza and was sent home with no medication and no instructions on what to do for myself not to mention the 3 children I have to take care of. And You call yourselves “Medical Professionals”! It should be against the law for you to do that to someone.
Its a damn shame when your 3 yr. old grandson falls headfirst out of a truck, has a 1 1/2″ gash on his forhead. You sit there for three hours and they only come out and apologize for the wait, because they are taking care of elderly that …
Paid our deductible and we were owed a significant refund. They only refunded a small amount and said we had an old bill. They couldn’t tell us what the bill ws for. Someone else got credited with our payment. Lucky someone!
I think it should be mandatory that contract doctors be forced to wear a sign that says “I am a contract doctor and you will be receiving two separate bills for my services.” If I had known my trip to the ER here would cost me $1700 out of …
Was taken in quite fast but terrible migraine and they gave me caffeine and tylenol? I could have had that at home. There are good doctors just be dieing or you won’t receive aNY medicines , they will send you out hurting.
Come onnnn ! Where did you guys get your degrees a Cracker Jack box ? Disappointed in the lack of knowledge the doctors/ nurses have here to miss diagnose an issue , this isn’t the first time this has happened . Get it together , people rely on you and this is your profession !
Terrible service! Asked for a nurse and is still to this point not attending us and its been over 2 hours now and im typing this as im waiting. A freddy crueger looking ass nurse had an attitude when after one hour of waiting we asked to see if the nurse would be with us soon. Definitely would not recommend this hospital at all.
I received great care and the personnel were respectful and attentive.
Ok so my dad is having open heart surgery emergency surgery only two people can be in waiting room so I have to stay in er waiting where the very ill patients are to wait this is why our covid situation is what it is this makes no sense !!!!!!!
Only gave one star because negative stars aren’t available. Service was fine, billing is unbelievable. Three separate entities, so far, one of which is Decatur Hospital Authority. Google it. Read about the penalties for BILLING FRAUD …
this is for 5th floor. I believe they are very understaffed. I felt like I could have died and no one would have found me for hours. One nurse named Lindsey was exceptional however. Put a hat on the stool to monitor urine output but no one checked it, logged it or emptied it.
ER is a joke at this place! Took a 2 year old in for a cough/low fever and drainage. Hard to u understand foreigner er doctor wanted to take xrays to check for pneumonia! When we questioned him he got RUDE with us.
You go in this place and they dont know what they are doing. Family member went to be seen said he just had a stomach bug. Went to alliance had to have gallbladder bladder removed. Thanks to alliance everything came out ok. Stomach bug yeah ok. They need to stop been hungry for money
Other than the maternity ward, which I cannot speak highly enough about, there is not another area of this H worth spending your hard earned money in. The ER being the worst! I have yet to meet a Dr that has ANY KIND of bed side manner! I …
Ask for a new doctor if you are given Dr. Chowdhury, she is very focused on her own perception of the 10-20 minutes she is with a patient and if someone tries to explain what happen the other several hours she geta very defensive and talks …
I will never go to that facility again, my physician was pleasant and nice given the circumstances of my arrival, 2% of the nursing staff was kind the rest were very rude and did not answer my calls when I have to go to the bathroom would …
I was dreading going to the imaging center. I was pleasantly surprised how quick it was and everyone was perfect took great care of me. Thank you.
I have been in the er since 8pm yesterday here it is 2:11am I’m in the back in a room knowone had came to check on me. I have been coughing so bad it takes my breath away I asked for water over an hr ago and still nothing.
The doctors send you in an emotional roller coaster and do not care. No 2 doctors know the same thing. They are constantly giving conflicting diagnoses. Doctors won’t even talk to the family unless your in the room. They can’t be bothered to walk out to the waiting room for updates on our dying family member. This sucks!!!
For the first couple of days after my husband had triple bypass surgery the nurses he had were great and went into detail on what he would experience and made him feel at ease. Now for the next nurse named Jessica, I call up there to check …
This hospital is terrible. They make it impossible for family members to get any information. Their policy is that family and friends must receive all information from ONE approved person that has the PASSWORD!!! …
I would like to share my experience with you all of what I encountered with this hospital, and explain why they received all the stars and deserve way more in my opinion and If I could have worked here under such a caring Medical family I …
Overpaid my deductible and it has been over 3 months and they still refuse to refund my credit balance as they are performing an “audit” of the account. How convenient for them. I will likely be forced to file a small claims against the Unwise Health System if there isn’t resolution within a week.
Nurses are very rude, they don’t know how to treat babies, my 4 month old baby had fever and was spitting out the tylenol, so the nurse said that he needed iboprufen then I told her that they said no iboprufen if baby is under 6 months …
Went to the ER for possible broken ankle. Couldn’t walk. Was never offered a wheel chair, ice, etc. Nurse Practitioner Shortt never introduced herself, was in a hurry to get out of my room, never explained anything to include after/follow …
This is strictly about the cafeteria I am not a recent patient. What is going on over there? The salad is inconsistent the lettuce was brown and shredded today who knows tomorrow? It was dependably fresh up until a few months ago. The …
Great experience!
Outpatient surgery went great
Some of the staff up on the 5th floor are Amazing, Nurse Brittany is one of them! However, the staff at the desk the last couple of days has been AWFUL AND LAZY!!!! Dr said we could be discharged yesterday and we are still here. I hope …
Okay, so last night out of nowhere, I went into hyperventilation and I went to Wise Regional Health Hospital, an affiliate of Baylor Health. Ever since fifth grade I bragged about how nice everybody was at all the Baylor hospitals, …
Exceptional hospital!!! Great staff!!! Very clean !!! Highly recommend
I wish I could give this place 0 stars. I have never had a worse experience at a hospital. The PA that came in to see me had horrible bedside manners and her only concern was to get in and out of my room quickly. She became frustrated with …
I would give you people no stars but that isn’t an option. I am currently sitting in your ER waiting room with my 1 year old as he and his allergic reaction get worse. I have been here for three hours. I would just like to know how a …
I have never received bad service from this hospital. I have had serguries, exams, and my daughter has given birth to two babies here. I love the small town hospitality. The staff is absolutely the best on the maternity floor. They spoiled my daughter and my grandbabies. These nurses are the best.
Horrible E.R. experience. I went in for a severe headache that made it difficult to move or talk without pain (tension headache). Minimal questions in triage. Date of birth, height, weight, allergies, and preexisting conditions. That was …
Every doctor, RN, Nurse Practitioner, tech, volunteer – EVERYONE! that worked with us was efficient, helpful and had positive attitudes and good humor. Wise County is so fortunate to have such a great medical facility staffed with knowledgeable people.
Pleasant staff and didn’t waste time. Kept us iñformed.
The nurse practitioner, Sandy, I saw would not listen to a word I had to say. I am filing a complaint. She just assumed she knew with out letting me feel her in on 3 days of puking. I was never told any results of any testing. I was made to …
Had blood workup done at hospital and they asked for email account
and talked about how to email me. Home again and feeling some
better, thought I would call and ask for my blood workup to be …
Horrible working environment and horrible service. I would give 0 stars if I could.
Great Hospital and great staff! Got me in and out and explained in details what was wrong with me. Everyone was awesome💜 …
Omg!! The nurses on the 2.nd floor was awsome!! They treated me as human with courtesy and respect. I especially loved my nurse Melonie…she made my labor as enjoyable as it could have been. She listened to my nonsense 😝and was totally at …
Great ER. Mal was my nurse, and she was my angel.
Wish there was a zero star option. I filed complaints never heard back. This hospital does not care about patients or making sure they have positive experiences. Nothing would make me desperate enough to step foot back here.
Our loved one was in this hospital for a week and a half. The patient is 88 1/2 years old. He has multiple diagnosis of COPD, Emphesema and CHF along with heart disease. He was sent there due to the Nursing Staff thinking he had internal …
Amazing care and very professional. Was seen to very quickly. The absolute nicest health care workers I’ve ever had the pleasure of using.
Check-in was fast and easy, only 2 signatures and a few initials. We hadn’t finished the abbreviated paperwork before my wife was called in for examination. *All* the staff: doctor, nurses, helpers and administrative folks were sympathetic …
Place will send you home whether than take care of you, then send you a bill for thousands. GO SOMEWHERE ELSE? Dr said I had sciatica, after falling down cement stairs. Went to Medical City and had to have major back surgery. Intensive care …
My father has stayed here twice in 2018 for medical procedures. Once in ICU. I can’t express enough gratitude to the RN’s. Very knowledgeable, professional, and personable. I can’t speak on any details other than the staff, but they were impressive. Thank you Wise Regional.
Physical therapy rated 5/5. Billing system rated -5 out of 5. Horrific. Paid in full before every visit. Canceled one visit due to covid symptoms. …
Some of the reviews are really HARSH. I disagree with them. I susspect the reviewers are negative, demanding people no matter what situation they are in. This hospital staff is there to help you and others recover as quick as possible. It …
The black doctor in the ER is a crappy doctor she has no empathy let alone care in her heart I wouldn’t recommend this hospital to anybody go to Denton way better hospital and they care for their patients
Horrible ER experience. The staff has no bedside manner or any sympathy for the patients at all. They want you in and out, and do not take the time to make you feel at ease. It’s an emergency room, people are in there because they have just …
I lived in the area all my life and every time I go there it’s absolutely horrible. One time I was in a car accident with my mom and my mom broke both her hands and her foot, well the doctor gave her crutches to walk in…. how could she …
It’s the best it’s clean the people there respect your privacy it’s just a pleasant place to be it’s not like being at a hospital.
RAVE: HUGE SHOUT OUT to Wise Health System ER for a 5 star experience this morning! It was all Our Father planned for it to be! When the doctor sees your sweet dad and mom crying and ready to throw in the towel, he closes the door and asked …
My wife had her gastric sleeve surgery on 8/18/2021 and the whole time we have been here the staff around the whole hospital have been above and beyond amazing. We drove here from Texarkana and it has been totally worth every minute being here.
I had the gastric sleeve done in June 2016. Dr. Stower’s and his staff were really awesome before my surgery and while I recovered in the hospital. However, I have had multiple flare ups of pancreatitis after my procedure. I have never had …
Right knee scope. Very friendly. Very professional. Couldn’t have been much better or easier. Thanks folks.
These hospital personnel were so gentle and caring and helpful. They really made me feel at ease, and like they were glad to be able to help others! I like that even though it was time for the shift change, they went over and above to …
I took my son in for kidney stones which I thought was a blessing because I had been up the night before with a suicide prevention hotline in fear that my son may take his life. He had sent me texts saying he was tired of depression and …
Don’t call here if you want to talk to a live person. Doctors aren’t being told messages(important messages). Played phone tag. That’s what it’s like. Tag your it. If that’s the way you want your Healthcare. Stated leaving messages 10:00AM …
The people that work are heartless ,emotionless,if you can’t take the time to sympathize with a patient just for a short moment then you not only should you chose a different job but maybe look deep down inside and ask why you can’t feel empathy for others.
BEWARE: The physical therapy I received was good. The charges were outrageous! I did not receive my first bill until two months after I completed therapy. I received two months at the same time totaling $689.58. Today, I receive another …
My 12-yr-old daughter got her finger caught in the van door in our Decatur hotel parking lot on our first day of vacation en route from Louisiana to the Grand Canyon. I had no clue where the nearest hospital was, so I asked GPS. Wise Health …
WRHS saved my life. From the time I got to the hospital until my discharge the staff was accommodating, courteous, wasted no time and I’m grateful for the nurses and Dr. that treated me.
Great hospital. Always take great care of my family.
The ER nursing staff is very rude after 5pm. They have always looked at me as if i was stupid for even coming in at all. I have had severe pain in my abdomen and in my leg in past visits and was treated as if I didn’t matter to them. On …
The staff are actually very solid, with the exception of some of the actual doctors. If you’re going to excel at one area of a hospital, the medical staff should be the area of focus, and unfortunately here the doctors are not up to snuff. …
Everyone from nurses to doctors were very pleasant and took the time to answer all my questions
I am truly dumbfounded. I went to the ER Sunday around 12pm with blindingly horrible pain in my abdomen. Turns out it was a hernia. Was seen by a doctor and RNs and they were awesome. Had to stay on a ER stretcher for a day and a half due …
Passed through Decatur on a vacation, and had to stop at the Wise Family Urgent Care across the street. I was having trouble breathing and needed to be seen. After two hours to get my doctor visit done there and a blood test I got a call to …
Very professional and had a great experience throughout my out patience surgery
Falsely quoted a price for their physical therapy services and then billed us for way more. They could not answer for the costs they gave us during our first visit. Then told us we could make payments and “as long as we were paying every …
Amazing staff and amazing hospital. Would definitely recommend this hospital to everyone!
My husband was brought in by ambulance a couple of weeks ago with a stroke. He sat in the ER for hours and was never given the shot that could have reversed the stroke. It was never discussed or offered. He had 2 CT scans that showed …
They do a great job of treating me. All personal are friendly and very efficient. Office people are great also.
Dr. Heath Smith is awesome his staff is awesome to I had a sleeve done I’m doing wonderful at the surgery Thank ya’ll so much for taking good care of me I also like to Thank my bariatric in Waco Texas they are awesome too great staff there very friendly.
Staff in E.R. o.k. But the professional ism goes out to Teresa in the pharmacy,y’all need more staff like her!!!
our experience here was beyond excellent. my brother a long haul driver came to this hospital in critical condition. They brought him back from death. we took him back home to UT 11 days later. his heart had stopped and these wonderful people brought him back. I can’t thank y’all enough
Nurses are extremely rude. They will leave you in a room for an hour without checking up on you. They left me in a waiting room for 4 hours when there was only 2 people in the waiting room when I got here. When they told me I was next in …
Both of my elderly parents (both almost 90 years old now) have been treated at Wise Health System during the pandemic and the results have been exemplary. Aside from a case of neglect by one rehabilitation center nurse (who failed to …
I had my hysterectomy here and my Dr is Dr. Renee Smith who did an amazing job, the nurses took great care of me during my over night stay, they kept my pain down and were very attentive. I slept most of my stay so, forgive me if I’m wrong but I believe their names were Tila and Morgan. Thank you ladies for your care.
Wise County is lucky to have a Hospital Staff that deserve a 5-Star rating, the team works together professionally along with the Surgeons Team.
If there was a 6-Star rating, Wise Health System would get it.
WISE COUNTY REGIONAL HOSPITAL. It’s My Favorite Hospital To Go To. Everyone is always so Professional, Caring, Kind, Respectful. They do everything to make you feel comfortable. There Hospital is always so clean, and well maintained. …
its pretty sad that my family and I have been using this hospital since 1999 when we moved out here. they use to have ER doctors who actually took care of you. but these days isn’t the same anymore. my daughter has Epilepsy grandma seizures …
1/25/2022 .. was admitted due to back injury.. checking in wasn’t the issue. Those ladies were nice. …
If I could give less I would. The care this hospital offers their patients is horrible. They need to work on their bedside manner. Even called customer service to tell them how a nurse was making fun of me and they could care less about the …
The room was still dirty from last patient sheets dirty blood and gunk in the tube on the wall nurses were rude and did t help or come back and let me know anything
I had a very good experience here!! Dr’s, nurses, and staff were all so kind and friendly. Thanks to all!!
We walk in and go to the registration and the lady was so rude. when we were done with that there was a kid throwing up with no throw up bag we waited in the hall for like 10 min waiting for someone to clean up the mess eventually someone …
All personal were polite and competent Making my appointment at ease and timely.
Excellent service, the people is awesome here! Clean and safety always! Congratulations to the management of WHS.
They take very good care of their patients. Also they do everything they can to figure out what is going on with the patients.
From phone pre-op and registration to the surgery – each person was very curtious, knowledgable, caring and thorough. My surgery was 2 hours later than scheduled, but they kept checking on and updating me. I was a wonderful experience!
I’ve been here a few times in 30 years, but this is by far the worst visit of all. I’ve been here for 3 hours they did labs and urine samples doctor came spoke and 2 hours later no nurse or doctor has been back. So I ask what is going on …
The ultrasound tech’s were very friendly and explained everything to me. I was very pleased with the entire process.
My husband 58, was brought to the ER early monday morning. They found he was septic and kidneys had stopped functioning. Critical Care staff took care over him and I’ve never seen teamwork as amazing as this team cares for my very sick …
Management needs to be there and help their employees one lady checking people in the wait to get checked in was over an hour the lady at the desk was doing the best she could do.. Will go back to envision . This was ridiculous
Dr.Smith rates a 5. The staff that helped before, during & after my surgery were very helpful & informative. They worked as a great team to make sure that I was informed as what was going on. …
If you rather just see a nurse or LVN rather than a doctor this place is for you! No doctors available is all I got when I asked for one to explain my results thoroughly. I can not believe this is a hospital
The regular hospital has always been pretty good from what I can tell. The ER in the other hand is TRASH and ran by people who must have gotten their medical degrees from some dude in a a back alley for $20. They are a Disgrace to the profession.
Had to bring my daughter to the Emergency Room with what we thought was appendicitis due to the location and severity of pain. We were taken back immediately and treatment was started. Blood work, urine cultures and a CT of the abdomen were …
I went to Wise Regional Hosp 06/27/2022 for a heartcath. It was performed by Dr. Brad Lenord of Advanced Heart care. He was outstanding in performing the procedure and explaining all of the results to myself and my wife. The staff was also …
Everyone was courteous and respectful to both my wife and I. The facility is super clean. They took the time to answer our questions and explained the procedure.
My first visit to the facility and everyone was pleasant, friendly and professional. The registration process was easy and efficient. The mammogram tech made sure I was comfortable and explained each step of the exam. She was intelligent and caring. Overall excellent experience. Highly recommend.
I visited Respiratory and everyone I interacted with was great. My Respiratory Therapist, Angelique, was truly a blessing! She was so patient and kind and very knowledgeable. I was anxious and she helped me feel calm and safe through all the tests.
The ER got me in fast and Monica explained everything and helped me, I can tell she cares about the patients.
I received the absolute best possible care in this ER!! What surprised me the most was how well they communicated with my family, the ones present and over the phone.
I was treated very well! The tests were explained extremely well and went by quickly! Therapist was was extremely kind and helpful.
My mother was diagnosed with stage 4 cancer a year ago, with us just starting a new chemotherapy for her. Four days after her infusion, she was unable to eat or hold anything down. We waited in an hour for anyone to come take vitals, or …
Dr. Zuberi is an intelligent and compassionate doctor specializing in nephrology and taking care of his patients. This doctor cares deeply and it shows. I feel fortunate to have him as my doctor.
The nurses in ICU are absolutely amazing 👏 they are very attentive to their patients and work well as a team. AMY inparticular has been wonderful with my mom I’m so greatful she’s been this caring of my mother and so pacient with me and my …
My Mom was treated unbelievably well while in ICU. All the staff treated her with the kindest, most capable, and professional care. They also took great care of my three sisters and me. We were brought food, drinks, pillows, blankets, …
If I could give them zero stars I would, avoid this hospital at all costs. Came in with a severely broken collarbone on Saturday evening that was protruding out of my skin, they sent me home and told me I would have to wait till Tuesday to …
I went to the ER on 3/23 and was diagnosed with significant pneumonia. Everyone from registration to the student to the nurse, PA, phlebotomy, imaging … introduced themselves by name and were extremely friendly. I was exhausted and very out …
A peaceful, pleasant environment. Every individual was explanatory and knowledgeable of their specific job. They were a great team! I was blessed to be having my surgery there. And Dr Russell Edwards was absolutely the best OB/GYN I’ve ever seen! Very smart and friendly!
My husband was admitted through the ER and the staff was so amazing from admissions to the doctor and nurses 4/25/22 it was one in the morning and they were so good to him! Then once we were moved to ICU we had exceptional care from our …
Everything about the hospital is fantastic except when they tell me a time to be there and I am the first to arrive at 6am and then wait in the waiting room for 2 hours while patients that arrived after me get to go ahead of me. That’s big right.
This hospital and every person I encountered taking care of me was very kind and professional. I would tell anyone looking for bariatric surgery to check out Wise Health System & My Bariatric Solutions. They held my hand throughout the whole process. ❤️
The staff and Doctor that attended to my son in the ER were amazing . He was treated like he was the only patient in the ER. Thank you all for making my son feel special.
Mammography department is amazing. A 4D machine in a small town is remarkable. The staff are always so professional, quick, and gentle. I appreciate the big city technology but with a home town feel.
Had my best experience with all the members of the clinic and hospital love how they help me and they treat me…. …
Worst hospital I’ve ever been too! Waited almost 3 hours in the emergency room with an infant and never saw the doctor so we left. Wouldn’t recommend to anyone. You’re better off dying on the way to a different hospital in all honesty.
They made me wait in the waiting room with my sick child for almost 7 hours without being seen. We ended up leaving and taking her to Azle instead where we were in and out within 2.5 hours (including waiting room time and discharge time). I …
This place is absolutely horrible. In 10/10 pain had to talk to the doctor into even bothering giving me an xray . Seriously refusing medication refusing to help go to the restroom after 3 herniated disks. Spent hours waiting to be seen …
IV Ifunsion area of this hospital is the best in care, concerns for proper care and knowledge of what is needed to be done. If more care for anxiety, pain or medical areas this area is the highest good rating I can give.The cafeteria …
Recently spent three days in hospital. The nurses were the best! From Liz in ER to Kellie and Sarah in ICU these ladies know their stuff! Decatur Hospital is fortunate to have such high caliber nurses!
Absolutely awesome staff at two locations. All but 1 were super nice, helpful and attentive. We fired one cardioligist, Mushtaq. He may be capable to do his job but he’s a mean person. I saw him yelling at 3 different nurses during the time …
Labor and Delivery staff is INCREDIBlE!! Specifically our Nurse Denise!! My husband and I are first time parents and Denise answered all of our questions, was so attentive, and truly went above and beyond with our overall care. We will never forget her, as she made our experience incredible.
Updated: Higher risk of Covid/Flu/Infections at Fit n Wise gym at Wise Regional!!! On every occasion using the gym at Fit n Wise for 2022 and so far in 2023, there’s been a drastic shortage of antibacterial cleaners for the equipment and …
The staff at WISE HEALTH SYSTEM IS AN AWESOME BUNCH OF PEOPLE THEY’RE sweet and they make sure your comfortable and they make your procedures and surgeries goes good for you and they care about your stay and safety. Thank you to everyone …
I was nervous for my first mammogram! From front desk to nurses and doctor, they made the experience almost enjoyable. Communication, new patient check-in process and the visit… everything was explained and couldn’t have gone better. Very thankful for everyone at this facility.
I had a Total robotic Hysterectomy with Dr, Edwards. He and his team are all exceptional medical professionals. I never doubted needing this surgery and they reassured me they would get it done. They did just that and I’m so very thankful for everyone I’ve met there. Best Hospital and staff I’ve come across in a long time.
I am currently admitted in this hospital and I just wanna say considering my circumstances, this is the best hospital I’ve ever been to. I just had emergency surgery and I was so terrified. I’m also terrified of needles. Nobody here had an …
The staff here are excellent! I can never say enough good things about the doctors, nurses, and the rest of the staff. I came into the emergency room and was taken care of. I truly cannot say enough good things. If there was one thing that …
I had to be taken in for emergency surgery, and I have never in my life been treated more like a human at a hospital ! I probably had a rotation of 15 different nurses in four days. Every single one of them was exceptional. You can tell …
The staff at wise regional medical deserve more than words can convey. When I walked into their doors, I thought I was experiencing stroke symptoms. My right arm was numb, cold, and losing muscle strength, so I couldn’t grip a complete …
It really was underwhelming, the first day I was the last person to get seen after waiting 5 hours, the second day I felt like everyone pretty much was not very informative about my procedure, it seems as if the focus was discharging me and …
I was in there on October 29,2022 and I went in because I had some sort of nasty stomach bug and am around 21 weeks pregnant and the staff was amazing! Trish who checked me into the ER was so sweet and had great service made everything …