WNY Medical, PC is a primary care practice with offices conveniently located throughout Western New York. Our primary care clinics are … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30am to 5pm |
| Tuesday | 7:30am to 5pm |
| Wednesday | 9am to 5pm |
| Thursday | 7:30am to 6pm |
| Friday | 9am to 5pm |
4979 Harlem Rd, Amherst, NY 14226
Very professional staff and also caring providers. Recommend to all
Very good
Kim and her staff are awesome, they truly take their profession as professionals , if you are suffering from a medical condition DO NOT HESITATE BOOKING AN APPOINTMENT WITH HER . 👍👍👍 …
I just talked to Allen Rock from the Harlem rd. Office and he was very helpful with my request.
I was so glad to do the cologuard with great intention from and courage from Daniel Forbes at the wny medical pc.
Dr Bauers here is an amazing doctor who is very easy to connect to. Great staff overall.
Paul in billing is very helpful,made it easy to pay bill,well informed an very nice an helpfull
Harry Rabbit was very helpful in canceling my appointment.
Nick Adam at customer service is very helpful.
I had the best experience i could have with the help of fred Addott! Thank you Sir! I hope it is all spelled correctly!
Thank you so much Hira B!!! From the prescription department great and helpful customer service!
This place is a joke! Dr. Bauers is nice and Jane is awesome but this place has no organization. People are constantly waiting hours and hours. Just the worst.
Katie is a great receptionist
the only way to communicate is the portal you can’t call them because you get a non English speaking person
Katie Dr office good
I had a great experience with Hirab. The customer service and follow through was great. Thank you!
Hira with prescription was very helpful, I am very satisfied
Staff Is Very Polite And Always Makes Me Feel Comfortable Each Time I’m Here !! LOVE Them 🙂
HiraB/Presceription line
Received all prescription refills on time. Thank you
Wont be back would not recommend.the lady at the back that does the “check out” was the only person during my visit that made me feel like they cared so for her i give thumbs up,everyone else especially the NP i dealt with omg omg NEVER AGAIN
Done my immigration physical here with Dr Rahman. She was very helpful and knowledgeable. Recommend this place!
Tom was very helpful.
I really love WNY medical and one employee in particular is just stellar. Thankyou Dany Henderson for all your help and professionalism.😊 …
I have had the privilege to work with Mark O. Mark is very professional very proficient and friendly. What a gem!
I had very experience with Harry Rabbit. He is very good with customer service and handling the patients concerns
I love the staff here. Everyone is always so friendly and I feel that they give you the time and attention that you need during each appointment.
Smith Adam and other employees were very helpful over the phone. Thanks.
professional and courteous staff, always a pleasure working with the doctors. ben was great!
Patient Portal is very difficult to enter. I have to request that the portal be unlocked and I do have my password and security question answers.
Everyone is very professional and considerate
Hira B from the prescription department was very helpful and patient while assisting me with my prescription refill.
Excellent service. Staff very friendly and knowledgeable. Very good at follow up about patient condition. Highly recommend!
Horrible health care company. There is a reason why all their patients are leaving and they have so many negative reviews. Good luck trying to reach someone if you have questions or concerns about your health. STAY AWAY
Great customer service from Katie!
I have been seeing Amy Munro for years and very happy all the services.
Worst most unprofessional office I have ever been too, made an appointment and they assured me they were qualified to treat it, I get here they charge me a copay and then tell me that they can’t do anything. Complete waste of time go elsewhere
Worst Dr office in all of New York. Stay away. You’ve been warned
Best Place and best doctor specially Dr Norma, Quijada excellent
Fatema Zaman
Cheektowaga
New York
I am moving physicians solely due to the third party phone service provider you use. I had to repeat myself 5 times just for them to understand my name, etc. Seems very cheap for a large medical organization and would recommend you do something to fix asap
Chris Smartz was so helpful today and made sure my medication was resent to the proper pharmacy, is so very polite, and knowledgeable! Thank you Chris
I am supposed to have surgery on the 2of July . Dex and Andy were most helpful getting me a appointment with a specialist . Thank you
Tom is the most helpful person
Hira is a great customer service representative. Nice to have someone to send medication to proper pharmacy.
Katie employer is excellent and best service
Alex helped with a scheduling issue. He did a great job
Nick adams service is very good
Katey and Amy are good service at from department
I spoke with Adam Smith from the call center about help with my portal login and he was able to resolve my issue and did it with a wonderful demeanor.
THANK YOU TO JACK AND EVERYONE AT THE SOUTH PARK AND AMHERST OFFICE. I GIVE YOU 5 STARS FOR FOR BEING THE COMPLETE PACKAGE. I WOULD LIKE TO GIVE A SHOUT OUT TO RIFFAT SADIQ FOR BEING SO CARING, SHE LITERALLY CALLED ME 3 TIMES IN 1 DAY MORNING, NOON, AND NIGHT FROM HOME BECAUSE OF HER CORNCERN FOR ME.. SO GLAD YOUR MY DOC..
Awesome and easy to do. Ty Nick Addams
No matter when we need to get in touch with my doctor, any urgency is, he responds quickly, either via telephone or text so happy that I choose this office
Such a caring team of doctors who diagnosed me with a disease no one could in 3 years. You guys saved my life.
NP kim and NP Elena are awesome, they guided me though out the treatment.. They are always following up with me.. and providing their best treatment.
I was simply amazed at the service I got here. I needed a doctor and had a small window to do it, as a new patient they still let me see a doctor, the took time with me, and listened to what I said and I’m finally on my way to a proper diagnosis
Dany, was very helpful and got us our appointment in a timely manor.
AVOID THIS PLACE AT ALL COSTS!!!!
They don’t care about you, they just want your $$$. I was told I had a serious …
Katie was so good.i appreciate her.
Tom smith really went to great lengths to help me out and even did a follow up call to make sure I got my medication thank you Tom!
Service was once again terrible today. Had an appt for 1030 and was seen at noon by Lindsay. Amanda was not in. I am made to jump thru hoops to get my refills every few mos. Although u are on a mission to save the st. from the opioid …
Waited 2.5 hours for my first appt last week. No A/C in the building even with 78 degree weather. Dr. Bauers is kind, but wait is too long, and receptionist does not seem knowledgeable at all. When making a call today for a simple sick …
Nick adams is great and a nice person
Too many calls to update records. If any changes to records, we will update you via the patient portal. We will no longer answer those calls.
Dr Rodes is a very good doctor. He responds to messages and ensures their is no delay in refills
Western New York Medical PC is the WORST medical practice I’ve ever been to.. my husband was refused Symbicort samples not because they didn’t have them but because”Dr Jennifer” says he can’t get them for free all the time he needs to buy …
Notified a patient of billing issue 2 days before they were to have sutures removed. Pretty much like saying good luck finding someone else to take those out. Dont even try to call any extensions, no one is at their desk and no one have a working answering machine. You get NOWHERE. Im so serious.
👎👎👎💩✌👌 …
Nathan was awesome and was able to get me in right away after months and months of trying with other endocrinologist. 5 stars is well deserved!
Danny was a very informative generous and helpful employee. He did everything he could for me and I appreciate it very greatly. Thank God for him and his services.
WNY is a cute clinic, Danny treated me real nice over the phone and was easy to speak to. Made me feel safe, secured, and positive
The administration of this practice is terrible. I really like Dr. Quijada and think she’s a great physician but her staff is a mess!
Very professional. Took an active approach to my Diabetes care and to try and make my health better instead of just saying “numbers look fine, you are good” without understanding why.
So I’ve never been to the office. I did just call to reschedule my appointment and get the fax number. The third party answering service was a joke the guy sounded like it was his first day. At the end of the conversation I said, “so should …
Definitely not interested in your health and well being.
Basically a 3rd world clinic. Inside and outside the place is gross. Not a real doctor there. You will never see a real doctor only np’s. And they don’t …
Took my daughter for a dermatology appointment. Her appointment was at 9am, which I had to take her out of school for. We didn’t get put into a room until an hour later when the actual dermatologist walked in the door! We sat in the patient …
there is not a better doctor i am acquainted with than morris Cavalieri, and the staff is top of the line. that said, when i want to speak to the Derby office i would like a direct line to them
They have been beyond helpful to me. I called and Steven was so patient with me to set up my patient portal. Highly recommend this place!
Thank you katie you done great job from the form department
I have never been to a more disorganized medical facility in my life! The receptionist at the front desk is incredibly rude. My very first visit, which is simply to see a psychiatrist, she told me that I had to give a urine sample. Mind you …
I receive very good treatment here . my doctor takes the time to explain all that I need to know and understand . everyone there is very helpful also . Thank you .
Katie from forms department was Amazing she exceeded my expectations ♥️
John Frank helped assist me today and was kind and friendly
Wonderful care and they keep you informed and up to date with your care. They have an easy to use online portal that makes communicating with them very easy.
Nurse Practitioner Kim is is one of the most capable and compassionate medical professionals I’ve ever dealt with. All of the staff at WNY Medical have only ever been courteous and accommodating to me, both in person and on the phone. The …
Terrible . I’ve been sick since Friday I’ve called several times to get and apt or a script sent to my pharmacist based on my symptoms they never called me back never answered the phone even after it went to the call center they sent …
Marsh Munro is very helping, kind and understanding. I have experience with this person regarding my friend issue.
I am very thankful to this person.
I have an awesome experience with WNY.
My Experience with Mrs. HiraB has been great!, she’s refill my prescriptions without any issues.she’s very nice and polite and very compassionate!
WNY Medical is an excellent primary care practice with many great providers who have cared both for myself as well as my father for many years. I have no hesitation in recommending WNY Medical, PC.
So happy that I choose this office. Doctors are lovely caring people who help me a lot to go through my hard time. The staff at the front are also so friendly
Dany took my call today to schedule appointment for my son and myself. He was amazing and provided great service.! Bravo to him!!
Hira B is so Pleasant to speak with she always takes care of my prescription if there’s any delays she will go the extra mile to fix that I rate five stars for western New York medical and they’re calling service.
I truly appreciate Western New York Medical because it has been truly helpful during the crisis of Covid. Their flexibility with scheduling has helped immensely as we adjust to living normally again.
Allan is such great help here! Pretty fast and very understanding 🤝 …
If I could rate ZERO stars I would. I had a medical issue and called on a Friday at 8 am for an appointment. I was told there was nothing available until Monday at 10:45 am. I begged to be seen perhaps at a different location but was …
We had Issues they Canceled Appointment of my Mother because we were Just 5 Mints Late then Marsh Call Request me That You Remove that Comments Feedback we will inquire about that Accident Soo Far they Not Contact Me about Inquiry They …
Very unprofessional!!! LONG story short the main physician hung up on because I can’t get answers on why the wrong test were ordered! She THEN disrespectfully asked me “ if it was so important why didn’t i go get tested the next day” …
This was the worst medical office I’ve ever seen in Buffalo. I would not recommend anyone coming here. …
Harry Rabbit was very helpful and got me an appointment immediately
Tom smith did a great job. Thank you!
They’re receptionist is the worst when it comes to scheduling appointments. You will have an appointment at 8 am and not be see until 11am. Horrible! The doctors are excellent, but it is long wait coming and going. My husband did not …
Do NOT and I repeat do NOT step foot into this clinic. This clinic is absolutely disgusting. From the rude staff to the 1940s offices. Waited an hour to be seen, then when it was my turn to be seen the doctor takes another patient instead …
If I could rate this with zero stars, I would. I just moved here in August, and I was not sure where to go for my primary care, and decided on this place only because of the distance to my work/accepted by my insurance. …
Tom was very helpful.
Thank you Tom
very helpful and caring and getting my medicine to me when i need it.
Dr Maxwell is very through & caring.
I’m writing this review for Forms department, also like to mention the name of AMY who is been done her wonderful job for my parents disability paper work. She’s very helpful and professional.
I’m a patient from the Orchard Park office and to say I’ve had a horrible experience would be a huge understatement. …
Tom smith, he’s nice and helpful, services very excellent
Quick callbacks and friendly service . Spoke with Katie and she was a great help .
Very Disappointing We Recently Move From NYC We All Family Members Request PCP Dr Riffat Siddiqi One 1st Vist Of my Sister Saima Sultan to This Herlem Location WNY Dr Mamtaz See My Sister Routine Check Up & She Have Pain In Left Leg Doctors …
WNY medical Hira B from prescription department was very helpful. Dr. Wang has seen me for my concerns and pain & has helped me relieved my pain & weight
Hira in the prescription was very patient & pleasant to speak with. I have been with Dr Nelson many years. They always return call and go out of their way to accomodate.
The providers are excellent. I really like their online portal. Their answering service is great also.
Katie I am so grateful for the way you have handled my phone call .I am so happy for you 😊😊😊🤗 …
I called to make an appointment and I spoke with Allan Rock. He was so helpful on the phone and made it such an easy process to book an appointment.
I have had a hard time accessing this Patient Portal. I have a Patient Portal with my Orthopedic Surgeon and also with Dr. Luther’s office and never have a problem accessing it. Every time I try to access this one there is always a problem logging on. My daughter is also a patient and has the same issue.
Been a patient for about 10 years Dr. Rahman and Steven and staff has been very professional and helpful. Dr Rahman always listens and offers good advice. He makes me comfortable when things in aren’t. The staff is always very friendly.
I just spoke to Hira B in the prescription Department regarding a refill. She was very pleasant and professional. I am confident that my prescription will be refilled in a timely manner with her taking care of refilling it. AIt is always a pleasure to speak with anyone from WNY Medical on Harlem Rd.
i really appreciate katie helping with get a ride to and from my appointment thanks katie
Actual visit went fine, but before it actually took place, it was canceled at the last second, then changed to 2 different tele-med calls, then back to an in-person visit. …
Amy was a great help if she didn’t help get me a referral generated on the insurance’s portal to see the ortho specialist, I would have to wait another two months for the appointment! Thanks Amy!! Kudos!!
I have been dealing with Danny Henderson and it has been a very positive experience every time! It such a comfort to know that things will be handled with such professionalism. He is a great asset to your company.
This office is great! When ever I call I’m taken care of right away. And my Dr is Mumtaz Karimi and she is amazing!! She takes the time to answer all your questions and explains everything so that I can understand!
Dr. Sadiq has and continues to go above and beyond to take care of her patients. A recent example is when she came to the house to examine my family member within 24 hours of contacting her since he is wheelchair bound and it is difficult …
Nick Adams did a great job helping me
They tried to break up a yearly office visit into 3 separate appointments so that they could bill me 3 different times. They are taking advantage of people who don’t know any better.
I needed a list of my medication and Allan R. was a big help to me. One of the best customer service experiences I’ve had. Thanks Allan R.!
When you have an appointment at 11 a.m and it is now 12:12 p.m. without the doctor seeing you is ridiculous. People should not have to wait over on hour past their scheduled appointment. Other people in the waiting area was complaint as …
Nick Adams was over the top and helped me. Always does when I have called & needed help with anything. Very friendly
I had my two appointments with Dr Mumtaz Karimi at WNY Medical, Harlem. She is extremely caring and thorough professional. Despite just being one doctor present and a long queue, she went through all records and performed all the test. …
Have spoken to George Goodman on several occasions & I gotta say, what a very pleasant & courteous individual he is. He is extremely diligent at getting my messages to the doctor & then even calls me back to let me know the doctor received …
Dany was very helpful, and he helped me set up a new patient appointment, which was very quick and easy.
dr rahman is the rudest doctor ever, please avoid if you go here.
Katie was very helpful, she made everything very easy for me!
My family and I have been seeing Dr. Sadiq for many years and have had a great experience with every visit. As someone with a tight and busy schedule, I have always appreciated how flexible this office has been in terms of scheduling an appointment and how quick they are able to fit me in!
I am a patient of Dr. Maxwell’s and he has done a great job with treating me. Listening to me and making sure I feel great. I spoke with jack on the phone today and he was kindvand professional. My experience is great. Most satisfied …
I have been a patient with WNY Medical since 2009. I have seen various PA’s over the years and have found all of them to be very thorough. The person I saw the most was Jameela Khan and I think she is wonderful. Scheduling appointments with Marcus and location options are quick and very convenient.
John Frank was very helpful! Very happy with the service!
WNY Medical provides excellent care for my son. His appointments are on time and they call regularly to check on his health and monitor his medications. It is very convenient to reach them through the portal or by phone and they do call you back.
DO NOT GO HERE! If I could give 0 stars I would. First off when you call it goes to a call center, so you’re not actually speaking with anyone in the office. Trying to actually speak with someone in the office is a joke! Calling multiple …
Great practice. Been going here for years. Very friendly and caring staff and doctors. Had to reschedule the same appointment several times and George Goodman rescheduled it for me every time. He is always working, always friendly and courteous.
Whenever I need my medication filled Harry R. from WNY Medical always takes care of it very quickly. Great guy and deserves a raise as he is an asset to WNY Medical.
Nick Adams is very friendly and patient. His answering service is excellent.
Hello, Miles is very nice & helpful, when it comes to making sure you get what you need. I’ve been speaking with miles for over a year! He is the only person that seems too actually remember too call me back, explain what’s going on, and …
I will not exaggerate WNY is not the only one or the best one medical service providing company, there are a lot much others like WNY. But the staff they have make this company standout from others. They give day and night service to us and …
Long story short, DO NOT GO HERE. I have been a patient here for years now, and I always found their service to be subpar. Up until this last year, I did not need to see my doctor very often, therefore I thought nothing of it. However, in …
katie in phone service has been very helpful and kind in the process of getting medical paperwork filled out
Tom @Harlem rd. very informative helpful and patient over phone with customer care support.
Seems like Dr. Karimir was more worried about judging my fiancé then she was about helping her. I shouldn’t get a phone call from my fiancé crying leaving the doctors because of what the doctor is saying or doing.
I have almost always been treated with the upmost respect and compassion. They really seem to actually “care” about your health.
Sometimes the wait is a bit long but the doctors and assistants and or nurses make up for it.
Hira and Stan helped me out alot to get the medicine for me I needed and I really appreciate it. Thank you
Tom is great at scheduling appointments!
Great service
Aaron smith is always great, great Communication and always on top of everything would recommend
They treat you like family. Nick Adam’s is wonderful.
Professional services, especially Katie Taylor who was very helpful in guiding us to the correct specialist and very patient in finding the suitable appointment.
I highly recommend this facility. Whenever I need help with scheduling appointments, cab service from/to this place the staff is very helpful and polite. Especially Andy who is very courteous and gets me to my appointments on time.
There are usually issues logging in, you can’t request a reset of the password online you now need to wait for them to send you a letter via the USPS with a code to reset your password. And just an FYI, when you choose to send a …
Danny took my call to schedule a new patient appointment and was very helpful. He was patient while I looked for my insurance card and helped work out a time that would work best for me
Doctor is fine. Patient portal doesn’t display test results, you have to make another appt which cost another copay. …
I have worked directly with Kim to improve my skin condition, and she
has done a wonderful job! She’s always very cheerful and bubbly, and shows interest in me and my condition. The staff at the Harlem office is always kind and …
This staff is extremely uneducated in how to speak with patients, the doctors included. I have never been more insulted in my life by a doctor. Then there is the fraudulent business practices. This office calls me monthly to update my chart …
Don’t go there unless your insurance covers everything or you don’t care about your money. They bill for the services you didn’t receive. Called them but they said there is nothing they can do.
I had the pleasure of meeting Jack Smith. He was very professional and proactive to my needs or concerns. I do appreciate the screening approach
service that is being given to patients so that their is awareness of any …
I have been a patient for the past couple of years. I have received excellent care and have also been referred to specialists when needed. Jameel Khan always listens attentively to my concerns and has guided me well with advice. Jack …
A guy named Allan picked up my call, and he is the nicest guy that I ever meet over the phone. He answered all my question and helped me with every thing I asked for. I don’t usually leave reviews, but I would do it for him.
Nick Adam is a very helpful and friendly medical coordinator. My primary care doctor is very nice and friendly as well!
The assistance I received from Tom Smith was wonderful, quick and professional. Highly recommend
Thank god the have a great answering service. The practice is large with several locations and many providers. Even though it seems some of the office staff are overwhelmed and not as friendly as they could be they do have a great on-call …
Very friendly office staff and caring Medical staff. Thank you for your continued quality care
Absolutely kind and very helpful in a stressful situation with paperwork. Katie was absolutely helpful.
Harry Rabbit helped me with my services today! He has the best customer service skills & let me know about an error with paperwork I needed to know about! I appreciate his help today! He’s the best!
Nick Adam’s scheduled an appointment for me very efficiently and was extremely courteous and helpful.
This office is great! The staff here are extremely polite and immensely helpful. I had a lot of things I had to get sorted, Jane at the front desk helped me with so much, I can’t thank her enough. I was running on a tight schedule to get …
I have been going to WNY Medical as my primary for the past 4 years and am so glad I found them. Every time I have to call for anything, it is an easy experience and I can get in relatively quickly They also use the portal for simple …
Besides the issue of my hearing being poor I’ve only have had issues getting people to slow down because of my hearing and giving me enough time to write information I or they require
Customer specialist, Nick Adams, provided excellent customer service and was very helpful in getting my medication taken care of when I needed it changed.
While my practitioner, Jameela Khan, is wonderful, the staff is a nightmare to deal with. They call literally 15 times a month unsolicited, including four times just today to remind me of an appt I have. They also charge for just a quick …
Katid she is really a good lady .. she is very friendly and helpful… whenever we need any kind help she doing best for us … tnx any medical
John Frank was so friendly and kind helping me schedule appointments. Thanks John Frank!
This place is great. Doctors are wonderful. Especially Harry Rabbit is great on the phone every time i call.
Nick Addams was a great help with me for Dr. Saeed and I’ve seen him for years
Very good service, great staff especially Alfred who easily answered my questions and helped me on the phone.
My experience with WNY Medical is excellent. Katie is very professional, listens to what I have to say,
lAlanswers all my questions. A
Scheduling was quick and easy. I spoke to Allan who was able to get me an appointment within a week
Katie she filled out paperwork or form she give a good service and great service and they have providing excellent service in wny and I like their service thanks alot to good work and doctors from wny medical pc
Quite simply the best medical care I have experienced.
Doctors are fantastic, caring, very kind, and pay excellent attention to your concerns and issues. He wants to help, and you can talk to him and feel he cares …
Alex Smith was wonderful with reschedule my appointment will recent office
Hira from compliance department went above and beyond for me to get ahold of a dr and get a urgent refill on my medication couldn’t ask for a better coustomer service woman need more people out there’re like hira
John Frank was very helpful in setting up my new patient appointment. He set up my patient portal for me and also made sure my primary was switched accurately with my insurance. Very thorough!!
Dany I am so grateful for the wonderful way you have handled my phone call – I had tried on Friday last and yesterday afternoon and was so disappointed that I planned to go to another doctor but said I would try once more. And lucky me I …
I called the office to see if they were accepting new patients and to set up an appointment. I had the pleasure of speaking with Stanley, who was fantastic! He helped me determine the closest location, made my appointment and helped set up my patient portal. I have been putting this off and Stanley made the process painless!
Dany from Harlem office doing excellent job.everyone is so nice.they take care you well .I give them five stars ⭐️
Had to schedule an appointment and John Frank did a great job of meeting my expectations thanks John
I had a great conversation with Tom helped me through with everything with quick and effective communication
New patient at this office and Tom Smith was really helpful! very prompt service!!!
I have had the pleasure of working with Andy for some time now and Andy is very helpful and knowledgeable in taking care of my appointments and transportation needs. Andy is very pleasant and cheerful still being professional. He is an asset to the company and I look forward to working with him in the future as well as in the past.
Nick Adams was very kind, efficient and helpful in getting my appointment changed. Thank you! 🙂
Dany is a great representative. Everyone is so nice I really appreciate their services.
I recently had to change pharmacies and needed a new refill. Allan took my call and within 30 minutes, he called me back to confirm my doctor has sent the refill. Very nice, funny and efficient!
I’m very happy with Miles customer service. He is always helping me and on top of all of my appointments, lab orders and medications. He also helps setting up my Transportaton for me. He is a joy to speak to when I need something
I was so considerately and efficiently helped by a gentleman named DANY today that I felt compelled to advise his employers that he could simply not have been better at a time when I needed his help.
Tom did a great job assisting me with a last minute appointment change. Great customer service.
Katie from forms dept is one of the best staff they have. She is very informative and helpful.
Best practice to be with. Deb is the best provider. And Tom on the answering service helped in no time! Best service ever
This is Christine M. I’m a patient of Dr GARY WANG and I can’t say enough good things about my experiences with this office. Thank you so much, to their employee Miles! He is so nice and helpful and he was able to help me get my prescription refilled really quickly and he is always so accommodating 😊 …
Awesome service supper helpful went above and beyond to help me katy taylor in the forms dept helped me when i was struggling to get a form done awesome service keep up the good work and hire more people like her
Chris Smartz helped me with my service today.He took care of my bills and helped me to make appointments.I appreciate his work today.
Katie in the forms department has been most helpful with me and has ensured that my forms for my job were completely quickly and correctly, I appreciate that!
WNY Medical have really good customer service, Katie have helped me cancel and rebook my appointment keep it up great service 👍👏!! …
Tom smits was an excellent help with setting up my with doctor Faiza. He helped me navigate the complex progress of setting up the appointment in a clear and kind manner.
I highly recommend wny medical and their professionalism and courtesy..Katie Taylor was extremely helpful in her knowledge and willing to help in my additional help and paperwork for my insurance provider..and my physician Dr.Yao is a excellent and concerned physician for his patients well being….
This is a wonderful provider. Dr Karimi is a thorough provider and very kind.
Nick Adams was helpful and prompt.
I had to cancel am appointment today due to another appointment and I spoke to Nick Adam . He was professional and kind, rescheduled me right away with a new appointment with Dr. Sadiq ,also assisted me in getting a new patient appointment …
The customer service line helps me ALL THE TIME !! Thank God for Andy, Zack and Steven just to name a few. Sometimes portals are hard to navigate, they are so patient. They also help resolve issues that arise with many other problems.
I like this office and office stuff. They help me to find the other specialist at my convenient place. The doctor is good,listen carefully and find out the problem. They give me reminder call specially thanks to to katie .
Great facility and have received amazing patient care, thank you Dr Mumtaz Karimi and Stan Lee from compliance department for your support and help with the medical check ups. Thanks so much again!
I am a new patient and Allan at Wny medical assist me very well. I 100 % recommend this medical service to everyone as their customer service is extremely good. Allan is very kind and helpful in assisting me.
I just started going here and have seen Dr. Khan is excellent and understanding. Katie is great and filled out my papers in a timely manner.
My mom use to be patient of Dr Qamrunessa ,the reason TO choose this doctor coz she speaks same language as my mom. & Dr Qamrunessa , She randomly moved out of state without informing patients ,sees only over the phone patient . & from then …
Always there when we need them! Fast, accurate help for our medical needs. Thank you all of the WNY Medical team Tom, Dr Max, Dr Wang and Dr Longbine!
My family and I patronize this practice. They are friendly and personable. I get fast appointments for myself and my family that fits our schedule. Stella Jane works with getting us scheduled at our convenience.
I had an issue issue with the billing department which was difficult to explain. Essentially WNY Medical was missing payments that I knew I had made but were showing as being unpaid in their computer system. In speaking with Chris Smartz, …
Great medical office, I have always had wonderful experiences here from beginning to end. All the professionals I have met here give me a positive feeling specially I can mention Andy’s name who is very cordial, thoughtful, problem-solver …
Nick Adams was a pleasure to speak with. He made sure my questions were answered correctly and that he had all the correct information needed! Thank you Nick!
WNY Medical is a wonderful facility with extremely knowledgeable office staff, especially Andy, and the doctors and nurses are extremely caring about my health care. Ty so much Dr. Yao and ty Andy for all of your help.
Tom was very helpful in assisting with all of my questions and helping to assist with communicating with my provider with great patient/ client customer service skills.
Nick Adam was a pleasure talking to on the phone to schedule my appointment Wny medical is always good to me Dr Kaitlyn Carney is always a pleasure when I see her
Tom. Great service with great information. Tom was very helpful with scheduling my first appointment and giving me all the information that I need.
Great job Tom.
I talked with Tom Smith of Western New York for appointment. He was very sincere while answering my queries. I absolutely recommend for his service.
I call the clinic on the weekend and Tom was really helpful with helping me to set a over the phone appointment and updating my insurance.
Today Stanley Lee handled my call. Normally I am extremely frustrated with the call center because of their lack of communication skills. However, today Stanley spoke slowly and clearly. He made sure to pronounce his words fully. I did not …
great costumer service and i believe the person who talked with me on the was Chris Mars and he was such a nice person he was very patient and i asked the same question again and again and he he answering. i will definitely make all of my medical appointment with them and hope everyone else do the same.
Nick Adam did a great job with my patient service experience!! I highly recommend going to WNY Medical! They have a great medical facility and an excellent professional staff!
WNY Medical provides pretty good service. Tom called me back within a few hours after I left a voicemail after their office closed just in time to help me schedule an appointment with my doctor.
WNY Medical staff member Chris Smartz was so helpful in handling a request for a script for a CT Scan that I needed. He was very polite and went above and beyond to assist me!
I called to change my address, get a prescription refilled, and to schedule an appointment in a new location on account of moving. I was assisted by Andy and he helped me with every aspect and was very patient with me on account of not being able to hear very well. I completed exactly what I called for and am very greatful.
The customer service was great. Alex Smith helped me out in rescheduling my appointment without any issues. They are fast in responding to their calls
It’s not common that I even remember or think about leaving a review. Although this time I felt it a must. With everything going on in the world I tend to wonder if there are people who still care to help others enough to go above and …
I’m a new patient and if they have people like Allan, who took time in explaining everything I needed to do and pointed me in all the right directions and calling me back to check and clarify things. Speaking as somone who doesn’t like red …
The answering service is Amazing. Just spoke to Dany from Harlem Office, He provide excellent service . WNY Answering Service works with the service has gone above and beyond with excellent service and really cares about the patients and …
Don’t ever choose this practice, and any of its other locations, as your GP. They call you once a month to check up on your health, even when you didn’t ask for that service, and then charge you for it. While at the Grand Island location, …
ANSWERING SERVICE – Alfred and Nick from the answering service were great. They were very friendly and able to message the dr. and then able to confirm my refill request went through! Thank you to those two at the answering service as some have not been friendly when I had questions and concerns!
Harry Rabbit is one of the nicest customer care person I have come across at WNY medical PO. He helps my father who is elderly patient all the time with scheduling appointments and refilling medication. Also very helpful with any information needed any time.
Katie from forms department helped fill out my Medicaid taxi so I can get to my medical appointments. Very grateful to her and forms department. Ext 35000 to reach out. Thank you again. Sincerely karla joy Leary.
This place is amazing! The Dr really cares and the staff behind the scenes are just as caring. This place makes you feel special, not just another “patient”. They are professional, accommodating and all around awesome!! Thanks for caring Dr S and Myles 😊 …
I am really impressed by the WNY Medical Clinic as whenever I am in problem, the staff is amazing and they have helped till I am satisfied. Similarly, I called today in morning and Tom helped me, and in afternoon, Ben Mark helped me in …
Love WNY Medical. Old fashioned care, the doctor looks you in the eye, asks questions and listens to the answer. I feel seen for sure! Thanks Dr. Rahman. Staff is great too! George always answers all my crazy questions with kindness and patience. ♡ So glad I found WNY Medical.
Katie from scheduling was nice. They have switched my provider without informing me and always feel like they’re trying to get me out of there. That being said they’re pretty good with scheduling. Just feel like there’s a lack of care for my health.
The answering service is phenomenal. Miles, one of the gentleman that works with the service has gone above and beyond with excellent service and really cares about the patients and really puts in an effort to make sure that the patients …
I give WNY medical a five star review for all of the hospitality that I have been shown. I was having a hard time trying to find an endocrinologist as well as a dermatologist. But I talk to Harry Rabbit, he help me not only find a …
Highly Recommend! This practice is wonderful! The providers, mine is Amy Munro, are very knowledgeable, conscientious, and compassionate. The staff is always helpful and willing to go the extra mile to make sure that your needs are met. I …
WNY Medical is one of the more superb doctor’s offices out there. Furthermore, Dr. Morrison is one of the best doctors out there. She’s attentive, personable and pays attention to detail. What I like most about her is that she will …