Worst place ever! Not only do we deal with crappy water pressure and there’s always a leak that takes 100 days to fix….now we have to pay a bill that is 5 times what we normally pay with no reason why!!!!! The lady on the phone was NOT helpful and was rude. Guess that’s Woodbury for ya!!
Wish I could give this place 0 stars! Our water lines are down every two to three days for “maintenance” and they WILL NOT give you any kind of heads up before they start. Halfway through a shower and bam, no water. It’s a really really sad business, and I hate that this is my only option.
Worst department ever they really need someone to come in and manage this place let’s see my sewer bill is ALWAYS $22 and today I get a $110 bill and Trevor says that’s what you owe um ok sure even though I told you what it always is don’t …
Up until recently, I would say “excellent customer service”. Not anymore. Even though Trevor remembers me coming in to pay my bill in September, their books do not reflect my payment. Charlene, the manager, will not honor that payment. I …
Absolutely terrible. They dont care about anyone that has children or anything. They’re extremely judgemental and not only that they think they’re better than everyone. I know woodbury is not the greatest town around but that doesn’t mean …
I agree with the previous poster, worst place ever. The did not send me a bill, cut off my water unexpectedly, then forced me to pay a $25 reconnect fee. I asked to speak to the manager, what a joke, I waited for 20 minutes for her to get …
How can a business not post water is contaminated so don’t drink it or its safe to drink again. I understand flooding issues, but being fraudulent on purpose is not excusable. Noticed that contacting the mayor was suggested on another …
Great response time! I reached out to the water company as I thought we had an issue with our water. They had a tech at the house within a few hours to take a look.
They have left fraudulent “excess water usage” notes at our home before, on a Friday no less with no way to contact them for days, only to blame it on an “accident”. Either something shady was up or the employees had no idea how to read a …
Thank you, Charlene.
Will shut and lock water for being ten days past due date don’t care
Trevor and Brooke are always great to work with!
If y’all could fix the CRATER you left on Sunny Slope Road in front of T & T apartments, that would be great!
I think the policy of shutting off water after 10 days is way too extreme.
Every time I turn my faucet on, water comes out. 🙂
Worst place ever! Not only do we deal with crappy water pressure and there’s always a leak that takes 100 days to fix….now we have to pay a bill that is 5 times what we normally pay with no reason why!!!!! The lady on the phone was NOT helpful and was rude. Guess that’s Woodbury for ya!!
Wish I could give this place 0 stars! Our water lines are down every two to three days for “maintenance” and they WILL NOT give you any kind of heads up before they start. Halfway through a shower and bam, no water. It’s a really really sad business, and I hate that this is my only option.
Worst department ever they really need someone to come in and manage this place let’s see my sewer bill is ALWAYS $22 and today I get a $110 bill and Trevor says that’s what you owe um ok sure even though I told you what it always is don’t …
Up until recently, I would say “excellent customer service”. Not anymore. Even though Trevor remembers me coming in to pay my bill in September, their books do not reflect my payment. Charlene, the manager, will not honor that payment. I …
Absolutely terrible. They dont care about anyone that has children or anything. They’re extremely judgemental and not only that they think they’re better than everyone. I know woodbury is not the greatest town around but that doesn’t mean …
I agree with the previous poster, worst place ever. The did not send me a bill, cut off my water unexpectedly, then forced me to pay a $25 reconnect fee. I asked to speak to the manager, what a joke, I waited for 20 minutes for her to get …
How can a business not post water is contaminated so don’t drink it or its safe to drink again. I understand flooding issues, but being fraudulent on purpose is not excusable. Noticed that contacting the mayor was suggested on another …
Great response time! I reached out to the water company as I thought we had an issue with our water. They had a tech at the house within a few hours to take a look.
They have left fraudulent “excess water usage” notes at our home before, on a Friday no less with no way to contact them for days, only to blame it on an “accident”. Either something shady was up or the employees had no idea how to read a …