We have had our annual contract maintenance call was this week and Jon was our technician. He was on time for our appointed schedule and was polite and efficient with completing his service inspection and provided me with the completed …
Sam did a terrific job. He responded very quickly to my request for a technician to run a diagnostic test on my boiler since I had no hot water. He worked quickly to determine why the boiler was not working, and offered several solutions as …
Cleaned the heating sensor and reseated vacuum line. Checked the error messages and tested system multiple times. Successful on/off cycles!!
Hurray!! I am so glad Larry was able to get here on busy Friday evening! …
Alex and his Co workers were professional polite very informative during the hole job They went out of their way to make sure everything went smoothly They cleaned up after they were done and went over everything with me I would not hesitate to call Woodfin again.
Jason was absolutely wonderful. Personable and knew exactly what to do to fix the instant water heater. Please send Jason out for all our plumbing needs. He is the best!!!!
Woodfin has been shown me what attention to details and ensuring the customer receives what they asked for and more is supposed to look like. The Head Install tech (Collin), made sure that the install was done properly and cleanly. Each …
Jaron Howard arrived in the specified time frame. Found to be polite, courteous and neat. Outlined his procedures and maintained his schedule. Jaron displayed professional confidence throughout the entire process. A valued team member.
Robert Wood was friendly and very professional. We had a leaking faucet in our kitchen, and because it was “elderly”, and parts to fix were not reliable, he suggested we might want to think about a new one. We agreed and he made a trip to …
Brayden is a wonderful representative of Woodfin. I have been with this company for 40 years. He is professional responsible, polite and courteous. I will continue to ask for him in the future
Anthony Gregory repaired a kitchen leak for us today. In addition to Ryan excellent job, he could not have been more pleasant to work with. Highly recommended!
Everyone I have encountered with Woodfin have been extremely respectful, knowledgeable and professional! I am extremely please with this company and highly recommend them!!
I want to recognize Nick and the rest of the Woodfin Team. When I sat down with Tripp Greene last January I had my skepticism after receiving poor service from my previous supplier. He assured me there were no hidden fees and left me …
Like Matlock, they detected the problem with the radiators that the previous plumber could not find. They truly were the dynamic duo that I needed to service the gas, furnace, and radiators.
9/22/22 Luke was the technician today. He called to let me know he was coming in ~10 minutes. He was on time and very courteous. He did the most detailed cleaning of both the indoor and outdoor units. He removed the air cleaner cells, …
Logan performed an oil furnace maintenance check today. Logan was efficient, quick, polite and very professional! Thank you Logan for your service! Carolyn Linthicum
This was our third experience with Woodfin and it was another great one. Jehisson is always professional, very respectful and informative. Showed us exactly where the problem was with a video from the crawlspace and then showed us where the actual leak was on the copper pipe. Excellent work.
Jeremy and Cody and their team did an absolutely incredible, fast, efficient, and high-quality job installing new furnace, coil, and heat pump in our home!!!
Mr Hale was a blessing to us SENIORS ,made sure everything was working before he departed our home.Thank Mr Hale gor his great customer service.
The Moore’s
Donnie was patient, courteous, and efficient. I appreciate him taking the time to explain certain aspects of the installation and ongoing use of the system.
Horrible buisness , the worst I’ve ever been screwed over by and the tech Jesse Arsenault did absolutely nothing he said he did so I ended up with a good company to come fix the mess and lost 300.00 plus had to pay to actually have the …
Justin was very professional and recommended a circuit extension and offered to install my crawl space fan, and I look forward to seeing him again to get it done.
Ian Strong was most pleasant, knowledgeable and very well mannered. Woodfin employees are so professional and go out of their way to explain things and do a great job!
Here is another post about Woodfin! What can I say? What a wonderful and delightful company and service! From the first calls and scheduling to the actual service – I am so pleased! Jaron Howard was simply a delight to do business …
Whole house generator installation. It’s been a long process and is still not complete due to county inspection issues… but all along the way communication and follow up has been very good.
LOVE ❤️ Woodfin and their employees. Ciara and her partner both did a tremendous job with the electrical problem I had. Excellent customer service, very courteous and knowledgeable in their field of expertise, answered all of my questions and removed my concerns. These 2 were spot on A-1 employees!!!
The team that put in my new system were nice enough, but they left a good mess behind. Boot tracks on my rugs, toliet seat left open, sloppy work done. My house was not very pretty at the time because we had just gutted it for renovation so …
Service call response for A/C unit icing up. Wesley determined the probable cause. Entered the info to initiate repairs. Honest straight shooting company. No second guessing! Thanks!
A great company. Everyone who I’ve worked with has been so knowledgeable, polite, and efficient. It’s a relief to have Woodfin to call when things go wrong, they’re always able to make it right.
I use Woodfin for my AC maintenance, but this time I needed help with my plumbing, the drain in my kitchen sink was stopped up rendering it completely useless. So I gave Woodfin a call and over the course of the next couple of days two …
Exceptional communication letting me know what steps were taken each day with crawlspace encapsulation and ductwork issues, installing dehumidifier, duct cleaning, etc., as well as what was going to be done in following days. Very much appreciated their professionalism, hard work and effort to keep me informed every step of the way.
Got my toilet installed by Daniel. I was very satisfied with his work and being the consummate professional.Thanks
Woodfin Oil for my Heating and Plumbing needs!
👍🏾👍🏾for Daniel! …
Performed annual maintenance of HVAC system and mini-split. Reece also helped connect to WiFi so we can control it from a smart phone. Respectful, positive and knowledgeable young man who cleaned up after as well.
Thank you for sending Rodney! He was polite, courteous and very informative! He explained some other issues that I might encounter in the future and what would be my best recourse! And he has a great sense of humor! Thank you Rodney for a job well done! 😊 Rodney is a jewel! Can I keep him? 😁 …
Woodfin is an all around great company. We have used them before and today they lived up to the quality we are used to! We had a whole house air purifier and a 2nd return installed. Quote was super easy and install crew with Brandon was great!
I had a board failure and gas valve failure and Jonathan did a very good/timely job finding the issue, explaining the issue to me, and fixing it to get our heat running downstairs again! I would recommend using Woodfin and Jonathan moving forward!
Phil at Woodfin was incredibly professional, expertly and efficiently identified the problem, articulated those issues to me and quickly solved the problem with our boiler. Prices were fair and transparent. For a “large” company, it had a small company feel and would absolutely recommend.
Quinton was on time, professional and quickly fixed our bad disposal. Thanks for the great job! Would recommend Woodfin and will use them in the future.
The technician that repaired my furnace was knowledgeable about my old furnace.he repaired it in several hours with new parts, and I was completely satisfied with this installer, and I would recommend Woodfin to any other person who needed help of this type .
absolutely terrible. our gas boiler (for heat and hot water) exploded and needed new parts. the tech came out on a sunday and couldn’t fix it. parts were ordered and it was up and running again on tuesday. more parts came in and were …
Larry Nelson went above and beyond with furnace troubleshooting, taking the time to problem-solve and thoroughly repair what had been causing the problem that wasn’t identified during a previous furnace check. He was committed to …
Had a great experience with Madison who came to do our fall heat pump service. She was professional, friendly and very helpful with questions I had. Would welcome Madison back anytime. Happy Holidays to her and whole Woodfin team.
Woodfin was able to come out within a few hours this morning to quickly diagnose and correct a wiring issue on our HVAC. Service technician was professional, prompt and helpful in explaining the issue and what to look out for in the future if we see a similar reading on our Nest thermostat.
Really personable service and arrived on time. Very down to earth and helped with a clear inspection of my system with consistent engagement to ensure HOA asks could be met. Really good service.
Very quick response time on the phone. Professional technician, who arrived on time. Job was done at n an extremely timely manner! I’d recommend Woodfin to anyone!
Brandon and his crew installed a boiler and all of the piping to replace my old boiler from 1976. They epitomized complete customer satisfaction-they were professional, pleasant, respectful, and, in my opinion, did an outstanding job.
Called Woodfin after our water heater went out and in about 24hrs their service technician Dante was there replacing the unit and had everything up and running within a few hours. I highly recommend Woodin as their response time and quality of work is great!
Superb performance as always. Called before arriving. Arrived 10 minutes early. James and Jacob could not have been more friendly and helpful. Always use Woodfin!
Abdul was thorough and detailed. He quickly figured out the issue. Afterwards he provided me with options necessary to fix the issue. Once the tasks were finished, he re-explained to me what was done and answered all my questions. He was also mannerable and respectful.
Our heat pump stopped working. We called Woodfin, and they immediately sent a technician out. He quickly located the problem and it was fixed very quickly. We are very happy with Woodfin. They are very professional and knowledgeable. We call them every time.
Always very professional and detailed.. Great choice couple years ago to have them install my heat pump unit.. would like to get information on a generator if possible….
Quick response and fixed my HVAC issue that was caused by sloppy work done by another HVAC company. Also, it was terribly nasty rainy during the visit but the tech was still thorough and willing to do the job right. Thanks Woodfin!
Maintenance and repair on oil furnace system. Unable to actually repair the hot water issue today (Monday) but was able to isolate the problem We a waiting on the estimate for repair and should be able to have it in proper working order by end of week. I pray I will still be able to be happy face on Friday.
Woodfin staff are always professional and trustworthy. We have used them for years and I always feel completely comfortable with their work and any repairs they do. Highly recommend!
Brandon handled new kitchen faucet installation efficiently, quickly, and cleanly. He knew exactly what to do and the new faucet looks great and works very well.
These people are awful. They were paid to remove a tank from my yard because the furnace had a crack in it. My tank had $400 worth of oil in it that I just had delivered. They took the tank with the oil in…but still charged me for the oil! …
I wish I could give zero star. I made a biggest mistake using Woodfin company to instal a propane tank in my house. I only used for 2 days and it had bad smell. The technation came and instead of fixing it, he disordered the full system. …
Great Company! Matthew was on time, friendly and professional. He told us exactly what the problem was and fixed the problem right away. I would recommend Woodfin to anyone. Thanks Woodfin for your service!
Chris was so patient and kind. He answered all my questions and then some! He diagnose the problem quickly, and had everything working perfectly. I’d request him coming to my house again!
Gary was very thorough in servicing our 27 year old furnace. We appreciated his attention to detail and the prompt repair made to the chimney pipe to keep us safe.
Brayden was flexible and accommodating for giving me a couple extra minutes to get home to meet him. He was knowledgeable and had good suggestions for future service and tips.
Logan was very quick and professional. He was able to explain what where I went wrong and showed me what he was doing, so I was able to better take care of the system. Highly recommended.
The representative on the phone was very nice and informative. The technicians were prompt and professional. Will definitely be my first choice if services are needed again.
Oh, Woodfin. You tried to scam over the wrong woman. I called Woodfin because our downstairs wasn’t heating properly. Woodfin told me my system was so broken that I’d need a complete replacement for $10K-$20K. Long story short, nothing was …
Brandon was the nicest tech I’ve yet to encounter. Professional, courteous and respectful. Knowledgeable about everything going on with my plumbing issues.
Woodfin did an awesome job start to finish with the installation of a new HVAC system including a new thermostat. The salesman and technicians were professional, knowledgeable and personable. I highly recommend this company
Had someone out to take a look at our water heater ~20 years old. He was nice, fast and professional for sure. I’ve used them for hvac and will continue to do so for other home needs.
We woke up with no heat on a 25 degree morning due to a bad breaker in our electric panel. Woodfin came out right away and replaced our breaker and our heat was back up and running! Service was excellent as always! Our technicians were professional, friendly, proficient and got the job done!
I would highly recommend Woodfin to anyone. Amazing customer service, fair prices, and they did a perfect job. Lane was awesome, and the best technician I’ve had.
Our technician Nolyn Sprouse was phenomenal. He was punctual, efficient and very knowledgeable. He used his PPE & shoe coverings. He answered all of our questions in depth and made some great recommendations. Woodfin should feel fortunate to have such a quality individual In their employ.
Our technician was so polite, professional, and patient. He went above and beyond and we couldn’t be happier. We always have a great experience with Woodfin.
Jehisson contacted me to confirm my appointment about 20-25 minutes prior to his arrival. Once he arrived, he presented as personable, knowledgeable, and professional. …
Rodney Russell was very professional, humble, respectful, kind, friendly and attentive to what I needed. I would definitely recommend him to anyone who needs plumbing repairs.
Thanks Rodney and Woodfin.
They detected a propane leak and sent a technician as soon as possible. He was courteous, thorough, and knowledgeable. The cost of the repair was very reasonable.
Chris installed the part needed in our a/c unit and waiting to see if the unit was working properly. He completed the maintenance check as well. He also explained the services performed and made sure all of my questions were answered.
Patrick was on time. He diagnosed the drainage pipe angle issue, corrected the pipe’s drainage angle and cleared the drain, including a bird’s nest in the roof air vent. I am totally pleased with his work, and the cost was reasonable for the effort.
We just moved back to the Richmond are after being gone awhile and immediately signed up for a Woodfin service plan because of our prior experience with them. Over the past 3-4 weeks the condenser on the central air unit was running …
Saw the service required light on my generator last night (Tuesday) and submitted a service ticket online. I was contacted first thing this morning, and by this afternoon (Wednesday) Brian was out conducting service. He was on time, …
My fuel oil furnace electronic aquastat failed on initial startup of my hydronic furnace heating system last night preventing the furnace from starting. I carry a whole home service contract with Woodfin. I called early this morning and …
James was professional and very informative! Great attitude! My husband was very impressed and thankful James came out so quickly and helped diagnose what was wrong with our unit. Thank you James!
My AC was repaired & running within @2 hours of the call- ‘Bailey’ took the call & was very helpful, then the technician ‘Scott’
called when he was on the way, and was most professional & helpful, as well. Good to know that I can count on Woodfin.
I was shocked about how honest James was. He was so knowledgeable and informative. He showed me how to use my unit and explained in specific detail how it works. I would highly recommend using this company!
I was so happy that I was able to get help the same afternoon that I called. I had been soooo cold for a few days. I could tell that if it was possible to get heat in the house while James was there, then he would make it happen. And he did. And he was kind and professional and empathetic to my situation.
Once again Woodfin made the process of replacing our downstairs HVAC system simple and efficient. The technicians that serviced our home were polite and extremely professional. I always use Woodfin!!
Friday night and main house drain line was blocked, service was done in a couple hours and with friendly service! We have the whole house coverage with Woodfin and it saved us a bundle on this repair. Thank you!
Woodfin installed our propane tank for our fireplace and did an excellent job. They tested for leaks, lit the pilot, and turned it on for us. Top-notch service!
I have been a Woodfin Customer over 16 Years. First of all I ave found them to be honest and trustworthy. They have always been ontime, performed high quality work and have the most up to date technology. I have an approx $1200 Balance on …
Josh Trezza came by to check my furnace. He found the problem and had to order the part it needed for repair. He was very professional and was responsive to what I was explaining to him. He was great and I would recommend him anytime.
I have used them for years. Thought I had a leaking toilet bad when they discovered it was the upper tank. It would have to be rebuilt or fully replaced. While I was leaning towards purchasing a new toilet, David said the rebuild could be done today and would cost hundreds less overall. Thank you for telling me.
Scott Gartner very friendly & professional. Did repair work at my mom’s home. I spoke to him on the phone a couple times, answered my questions & explained everything to me. We would definitely use Woodfin again ..Gloria J & daughter
We had a new heat pump installed along with a new eco thermostat. Koty & Clinton did an excellent job installing all of the equipment and explaining details of setting up the smart thermostat. They arrived on time, were very polite and …
Corbin has been to my house several times to do electrical work. He’s very knowledgeable and easy-going and provides an honest opinion when asked. He and his assistant replaced a number of old outlets from 2-prong to 3-prong, installed an …
Checked out gas logs, made sure all was in order. DX’d faucet malfunction, will return to make repairs. Courteous, knowledgeable, efficient, fastidious. Great service, great experience. Thank you, Nick Baker!
Beware of long term service requirement to get any help. Nearly $12K on a whole home generator, but they will not come out to help in a timely manner unless you are part of their long term service contract plan. Their system is set up …
The whole experience with Woodfin was positive and professional! I can’t thank them enough! Glad the previous company I called who were not able to maintenance my style of furnace recommended Woodfin!
Bought a house without an inspection and needed someone to come out to check that we were all set for winter. Chris was friendly, fast, and on time. Happy to have signed up for a yearly service plan!
Generator was installed promptly but after that they didn’t contact us we kept having to contact them. The generator was installed a month ago and they are just now filling in the lines. We have no idea when it will be inspected. …
10/2022
Luke checked my heating system and I am all set for cold weather. I am very pleased with the job. Luke explained all the test results. I feel confident that …
Logan performed the semi-annual maintenance on my heat pump. He has serviced it previously, and is thoroughly professional, polite and conscientious. Woodfin’s service and people have always been first rate.
I have been a loyal Woodfin customer since 2007. I have recommended this company to everyone I know, as their field technicians are always friendly, knowledgeable and professional. …
Cole and his team did good, quality work. They consulted to get our opinion on any adjustments. Overall, they were friendly and easy to work with. We are happy with the results.
Brayden was very respectful and nice. He was very thorough in his servicing my furnace. He was amenable to discussing things and answering my questions.
Thank you m, Brayden for doing such a fine job. Way better experience with him than with the previous tech.
The team was great: they called ahead, arrived on time, and kept me informed. Courteous and friendly, they completed the work quickly and the bill was not as high as I had expected. Strongly recommend.
Rodney came to repair a problem with one of our toilets. He fixed it and in
the process prevented a major leak! He is knowledgeable, polite and professional. Very well done .
We use Woodfin for all of our house systems. They also encapsulated our crawl space, vented our dryer, and installed our whole house generator.
We love Woodfin…from the office phone ladies, who are always polite, to the …
I have been so impressed with Woodfin Oil Company. I cannot say enough good things about the technicians, James and Delbi . They are both fantastic . They are both very friendly and professional and they explain everything that they are …
Our technician Robert was awesome. Our basement was chaotic with many projects going on simultaneously, and he still managed to get into our crawl space and fix a major leak. I found out he was recovering from a health issue, and STILL got the job done in a professional manner. Thanks Robert!
This is the second time I have used woodfin, and I will never use another company. They are timely, professional, and honest. After several months of high power bills, They found a massive leak that another company completely missed (or …
Larry did an excellent job! He was professional, fast, went above and beyond to get a part on a Friday afternoon, and put the part on same evening. Heat was fixed in the same day. My unit is about 20 years old, so parts are sometimes hard to find and in this case modified to work. Thank you Larry, can’t say that enough.
Nick and Matt did an excellent job in replacing leaking pipes. They took great care in move antique furniture, tenting furniture and doorways to prevent dust and cleaning all areas. They were professional and knowledgeable, and answered all of my questions. I have switched my business to Woodfin because of Nick’s initial visit.
James was exceptional and informative. He truly is a professional who took it to the next level – much more than I ever expected out of any HVAC expert. It was nice not being sold anything too.
That you James for looking out for my family.
The technician was professional, studied the plumbing problem. Shared the process for repair and estimate to complete the job. It was done a few hours ago with no problems yet, but more time will be needed to verify that part of the …
Drake was very professional, helpful and persistent until the issue was resolved. He’s another great asset to the Woodfin Home Team. Great work. I’m a very happy and grateful customer.
Great experience. Maintenance done on two propane furnaces and 6 HVAC units. Took his time to do it right. Very friendly and understandable explanations of what he was doing and why. The usual experience with Woodfin technicians.
Collin and his team worked diligently and very professionally. I have no regrets in using Woodfin for my HVAC system replacement. I would highly recommend Woodfin to anyone.
Jason is amazing!! He explained everything to us and was extremely respectful and polite. He is a great asset to this company and we will continue to use Woodfin because of his work and their amazing team!!
The service tech for our whole house generator, Zach Beck, was on time. He politely answered all of my questions. . After he had completed the service I got a detailed report signed by him.
We love woodfin! They are always so friendly and provide great customer service. They don’t try to “upsell” or try to get your to pay for parts/services that you don’t really need. I thought for sure I was going to have to go on a wait list …
Even though they were not able to address my hvac issue as the unit was still full of ice, they will be coming back tomorrow. They put the unit on auxiliary power until they return. Very satisfied. Did Logan grow a beard or did I speak with the other tech? He was very courteous and explained everything so that I could understand.
Chris was prompt and courteous. He expertly installed our new gas line in cold and rainy weather and made sure everyone was happy before leaving the job. Excellent service!
Matthew came checked out the problem w the upstairs shower. He checked to make sure there wasn’t a pressure problem or leak. He looked in the crawl space too. Was really nice of him to find the cutoff at the street for me. He put some …
Extremely professional and knowledgeable crew. Rodney was great and was able to connect my outside propane tank to my fireplace in seconds. Definitely would recommend him and the company!
We haven’t had hot water for two weeks due to fighting with a home warranty. We called Woodfin and they were out here within the hour. They are always professional and take their time explaining what they are doing and possible solutions. Couldn’t recommend enough.
Philip Eike was extremely prompt and professional. He performed routine maintenance on my HVAC unit and was able to also repair a small issue I was having. I have been very happy with my experience with Woodfin and I very much appreciate their products and customer service!
Woodfin replaced our HVAC system and cleaned our ducts. Their teams are exceptional. Very responsive and respectful of our home for maintaining a clean work space. I would recommend them to anyone needing replacement or service.
Woodfin is an excellent company. My service technician, Jaron, was excellent. He was courteous, polite, patient and explained everything to me; and most importantly, he was thorough! I grade him A++
Madison was professional, respectful and knowledgeable about AC service maintenance. She was able to explain what was checked in system maintenance including an explanation in the mechanics that could be understood by me, the customer. Congratulations to Woodfin in hiring their only female technician. Good choice!
This was our first experience with Woodfin. From Katherine who scheduled our seasonal service check to Robert who came out to service our heat pump, we felt valued as customers. At the end of the day we feel Woodfin was honest and professional in every way. Thank you.
Dylan was early and efficient. Great “furnace side manner” and explained and showed me what was happening every step along the way. He was thorough and made sure the entire system was not only running , but free from any impediments that might cause future problems. Great job !!!!
Generator Installation / Startup
Great service by a pleasant and professional technician. Woodfin and everyone we have interacted with has been terrific! A very positive experience! Exceeded our expectations all the way!
Using Woodfin again, I remain extremely impressed with their professionalism and quality of work. Nick made sure everything we discussed was addressed. He seemed genuinely interested in making sure we understood exactly what the problems …
Wesley was very professional and helpful in response to all of my questions. I had not used Woodfin in the past, but everyone I have encountered on the phone and in person has been very courteous. I would recommend Woodfin and will use them for future service or repairs.
James communicated prior to and after his visit. He was friendly and very knowledgeable. He took care of my issue very quickly and explained everything to me. I am very pleased with the services I get from Woodfin.
Great service and my technician Chris was very patient and knowledgeable. He explained the job and even made sure to leave information about other Woodfin services. Great experience overall. And we have heat again🙌 …
James was great! He diagnosed a problem that wasn’t immediately obvious and was able to fix a part rather than replace it. He got our heat working again and saved us the very large cost of replacing the part. In addition, he took time to explain to us some things about our heating system, which we really appreciated.
There are no words that can describe the customer service level that him and his partner Trent did. They went above and beyond to get my tankless water heater system going again, right down to Huntington to the right spot in the right …
Had a great service provided by two techs from Woodfin. They were on time, clearly broke down what they would be doing, got the work done quickly, and provided some advise on replacement options we’ve been considering! Very happy we chose Woodfin. 😀 …
Chris performed a Great job on our heat pump check. Everything checked out A-OK and he was very comprehensive and complete with his inspection. We’re in good hands here and ready for the coming winter, thanks Chris!
Excellent service and right on time. Technician diagnosed several plumbing issues very quickly and had them fixed in no time. I will definitely use Woodfin for any plumbing concerns I have going forward.
Brayden was amazing! He did an exceptional job on our heating system tune-up. He was professional, super mannerly, and very competent. We will request him for all of our service calls in the future.
Our heating equipment was not providing heat on a Saturday. We called for assistance and a tech came out. When it was determined that new equipment was needed a salesman came out to our home to explain our options. We find Woodfin to be a …
We have whole house generator installed by Woodfin a year ago. They did a great job. Today was our yearly service. The technician Brian was great. Above and beyond service in the cold and pouring rain.
Alex and 3 other associates arrived by 8:15 on Tues & Wed. They were polite young men and professional. I felt comfortable leaving them in the house alone. They cleaned up after themselves and explained the new thermostat installation which accompanied the new furnace. Thank you
Called them to get a quote to add a propane tank and run a line to a new range. They said it would be 750 to purchase the tank, which i accepted as reasonable. To run a simple 20ft line to the stove they quoted me 2,300 which i though was …
Highly recommend Woodfin and Nick for all your plumbing needs! I got a same-day appointment, and Nick offered practical solutions. The entire process was seamless. Thankful to have found a reliable and caring plumber!
Zach was very professional and knowledgeable. He answered all of our questions, made suggestions and provided costs to install items that needed replacing. After his inspection, I feel even safer about our electrical system and outlets. Thanks Zach!
General Electrical work; purchased older home and had numerous items to found on inspection report in need of repair. Woodfin team was very prompt, professional and very fair on pricing. Specifically they needed to replace breakers with …
Woodfin has been great to work with over the past 5 years, however our most recent service was horrible. We had an appointment set up for a cleaning and inspection of our gas logs. The technician came in and apperared confused on how to …
Checked frozen outside faucet, winterized system and showed where/how to cut off water. Excellent service! Answered all questions. Tech was respectful and asked if mask was needed – courtesy much appreciated.
I have been pleased with the service and professionalism exemplified by The Woodfin Team since 2015. Sierra is no exception. She was prompt, helpful, professional, and thought outside the box to “let there be light” in our inner bathroom. I …
I’ve used Woodfin a number of times and had largely positive experiences – I most recently had a generator installation by them which is a bit of a mixed bag, which is this review. …
ORIGINAL REVIEW: The technicians we’re punctual, knowledgeable and quoted a fair price for the work, offering several options for me to pick from as far as execution of the work. …
Rodney did a plumbing inspection for us today. He showed up right on time. Rodney was super friendly throughout his visit. It went smoothly and he made good suggestions for repairs. He also gets bonus points for lovin’ on our dogs.
I’m not sure what the hiring practices at Woodfin are, but they are doing something right. Everyone they’ve sent out has been on-time, professional, and knowledgeable. An excellent company with excellent workers, from what I’ve experienced …
John was very personable and helpful. He was here for general plumbing inspection. He discovered a faucet leak which he was able to fix on the same visit. He also reset the garbage disposal. These were very appreciated. He performed …
James Haley from Woodfin did an outstanding job at our house. Woodfin has some of the most professional employees working for them, Joey Knoche he represents the company well, my first encounter with him drew me to be a customer. Thanks Woodfin I along with my husband are two satisfied customers.
Outstanding service from Jon Armstrong. He is professional, knowledgeable, and has excellent customer service skills. He diagnosed and fixed several problems in my house in a very short period of time. I will request him for any future jobs by Woodfin.
The Woodfin technician was very thorough and educated me on everything about my system. He answered all my questions and tolerated me following him everywhere. He cleaned up after himself and left no trace which I greatly appreciated. My …
Woodfin took a lot of time analyzing my system, taking measurements, via ladders, crawl spaces etc offering options and improvements. I manage 4 properties, 8 HVAC systems and this has been the best experience and service plan performance to date. Communications with service and sales excellent.
Made the switch from Amerigas to Woodfin for my propane and couldn’t be happier. Every encounter has been a positive, professional one. Wish I had done this years ago! I’m especially grateful for Craig the tank installer. I missed the …
We were pleased with the service we received today from Woodfin (yearly air conditioner maintenance). Our service tech, Dalvin Nelson, was very knowledgeable and efficient. We appreciated his pleasant, professional manner. …
The tech was very knowledgeable of the systems at our home. He went beyond what might have been required to be sure we got the best value and made sure I understood exactly what he was doing and how it would be billed. As it turned out, the …
We have used Woodfin for years, and Devon (electrician) visited today to fix a few outlets and give us a couple of quotes for additional work we wanted done. Devon was typical of the professional and polite technicians who work at …
Woodfin does a few things well. Their techs are usually polite and professional. They show up on time. Their portal is easy to use and scheduling via phone is easy. That being said, too often the outcome isn’t as desired. We paid a …
Daniel showed up on time and performed multiple jobs in the house that were requested including installation of a new bar valve for the inlet pipe from the street for the house, installation of two toilet bidet attachments, and installation …
Patrick and everyone I have had contact with at Woodfin have been professional and friendly. Patrick and crew were on time (early the 2nd day), worked quickly, respected my requests and house and cleaned up each day before leaving. They …
Our boiler wasn’t working during a recent cold spell. Called Woodfin and they sent someone within a couple hours. He (Lane) was super friendly and more than happy to explain the issue. It was very minor and something I could’ve probably …
They provided us with a timely quote for a furnace replacement on a holiday weekend. Arrived on time, answered all our questions, were very nice and professional, respectful of our property, said they would be finished around noon and they were. We’re very grateful for their help having been without heat for 11 days.
We have used Woodfin for years, and they have never let us down. Scheduling is easy, never a long wait for an appointment. They let us know which technician is coming, and everyone is pleasant and professional. And if they make a recommendation, it’s never a hard sell, they will tell you pros and cons. Top-notch company!
Mr. Nelson was speedy and professional with his repairs. He knew exactly how to fix the problem and went out of his way to work on a furnace that didn’t afford an easy fix because of its position. He was courteous and gave recommendations …
We had our main water pipe replaced. The whole team was very professional and very timely with our repairs. We will definitely call Woodfin again if any needs arise. Thank you so much for making this easy for us during the holiday season
My furnace went off 4:00 pm on Friday, December 23rd. I was able to restart it but was concerned it might go off again, and it needed to be checked regardless. I was getting a houseful of company and some below normal temperatures in …
Brett was very professional and informative. He listened to my questions/ concerns as well as gave me great ideas on maintaining my ac systems between service intervals. He even went out of his way to complete my furnace/ heat system service during his visit – very considerate!
Woodfin team were great to work with. Installed a mini split for our basement area
Knowledgeable and efficient. Got the job done with expert professionalism. Plan to have them do I bi annual maintenance service for heat pump unit.
We have Woodfin’s plumbing protection plan for our home. Very happy with the services they provide and their responsiveness to our service requests when issues arise. We had our annual plumbing inspection today and our technician Joe Wood …
Rodney and Brett were professional and knowledgeable. They both inspected the home plumbing and HVAC systems and provide feedback. They were able to replace and fix all the issues they found promptly and explained their work. I was happy with their service. Job well done!
Recently purchased a multi-system maintenance plan from Woodfin and Joe did an excellent job the servicing the plumbing systems. He was timely, keep me informed or his approximate arrival, checked the water heater, crawl space and internal …
Scott Smith was extremely knowledgeable concerning our air flow motor issue and our repair options. I was most impressed with his working knowledge of choices and efficacy of ac systems. He was extremely courteous, pleasant and very competent! I believe Scott is an asset and a valued employee of Woodfin!
After 30 years of owning my own home and many heating and cooling technicians HANDS DOWN these are the best, most professionals and knowledgeable group of technicians. Daren is an excellent sales rep that met and surpassed our needs and expectations. I am truly hooked now! They will not let you down.
Larry came through so quickly when my mom’s heat went out. He sent Eric out to diagnose the system and they ordered the part and was out the next day to fix it. Drake repaired the unit so quickly and we now have heat pumping in the house! …
We had Nick Baker come out to take a look at a clogged drain, and he was just great to work with! He was very knowledgeable and broke things down for me in layman’s terms so I could follow along easily. He was polite and punctual, gave us …
Woodfin does my generator maintenance. Every tech that I have had over the years has been super nice, helpful and knowledgeable. Today I had Devon who was very helpful and who did a really good job as did his helper. They went over and above to check everything so that I felt comfortable.
Hard working group of employees. I had propane lines installed. They were all very polite & always came on time when needed. The girls in the office & answer the phones are all great. I am happy to learn that this company does work on so many things I will be needing done in the future.
Scheduled a/c maintenance checkup, Woodfin came out promptly, sent text with time and pics of tech who would be coming, very polite tech who was very knowledgeable and not pushy, completed the tune-up and advised of condition of a/c unit, …
Prompt professional service at a fair price. Tech James Cox was personable and went the extra mile to ensure my system was up to par and working correctly. He identified an issue that 2 previous techs missed which saved me thousands of dollars in future repairs. 10 times out of 10 I recommend Woodfin.
This was my first time using Woodfin for plumbing repairs. Nick was outstanding and extremely knowledgeable. You could tell he had a wealth of plumbing experience. Right away he found a solution for my plumbing issue. Take care of Nick’s he is an asset to your company. I will definitely call again for my next plumbing repair.
Excellent communication regarding tech dispatch and arrival time. Michael was clean, polite, and professional. He was also very thorough, doing both boiler and heat pump annual maintenance in about an hour and a half. I’m a legacy customer from Capitol Oil, and Woodfin is every bit as good if not better.
Brandon was outstanding! Very nice and professional. He was here to give us a quote to cap off an old gas line to a floor furnace. When he saw that the lines were original to the house, he recommended new lines be installed. Then he showed me why and walked me through the pros and cons. Exactly what I needed! Thanks Brandon!
The Woodfin Home Team is the best. We have never been disappointed in their work and their response time is outstanding. Absolutely the most friendly, receptive people you would ever want to be in your home. They always find the …
I can’t say enough good things about my experience with Woodfin. Every member of their team I encountered was helpful, answered my questions and followed up as they said they would. Woodfin replaced the waterline that ran from the main to …
Donnie was our propane technician and was absolutely amazing. He refilled our tank, made sure we were knowledgeable on what was replaced, lit the pilot (which took some skill and ingenuity because it’s been a minute). When we have to be …
Our AC went out first thing this morning and we called several places to see about getting someone out to resolve our issue. Woodfin was the only place that could get a technician out to us today and we were so grateful. Our technician …
Jimmy Davis was sent out to help me get my gas logs started. The propane tank had been turned off in April when we had a new deck replaced. I didn’t feel comfortable turning the gas back on and trying to get the logs started. Jimmy …
Woodfin have the best service and will actually take the time to work with you and even give you a quick demonstration on what how to fix a few things that are actually cheap to fix and not expensive for someone to come out and do it. Our …
The entire process from the initial visit to the end of the service being completed, I was extremely pleased with all employees and interactions. Our AC is 40 years old and completely broke on us. Woodfin came out and got us a good price on …
Had woodfin come out for some insulation repair and had them encapsulate my crawl space, very happy with the results and will be using them in the future for all house repairs/improvements!
James was extremely professional. He ensured that he contacted me in advance when he arrived he ensured that he had on the shoe coverings and he greeted me with a smile. James and I engaged in conversation and he carried out his duties. …
Father Duo Keith & Keith did such an amazing job with my Complete Removal and Installation of a brand new HVAC system. Professional, on time, respectful and very knowledgeable. Am so thankful for all the work they put in the home. They …
The guys arrived on time. They were fast (installed 3 timers on 3 different switch panels). They programmed the timers for me. They corrected a switch and receptacle that had been installed incorrectly previously by the homeowner. They left …
Woodfin installed a new home generator and AC/heat unit for our house a couple of years ago. Yesterday, they performed an annual inspection on both. The appointment was scheduled in advance, they sent a reminder and an email with the …
I am continue to be impressed by Woodfin. They are an exceptionally well-run company all around. Super responsive, whenever I call they answer the phone right away. The techs are top notch! They are intelligent and helpful! We subscribed to …
The kitchen faucet area had been leaking. He replaced the old one very quickly. He was very professional, polite, knowledgeable, respectful. Woodfin is reliable, honest, and always sends a professional to help. …
We had a great experience today with James as our technician. After moving into a new home and oil running out quickly, not only was Woodfin able to deliver more oil within one day, but also send out an informative and prompt technician. …
My technician James was prompt and extremely courteous. He listened attentively and made me feel like a valued customer. I got the impression that he really enjoyed what he did and was customer focused. I have never had a bad interaction …
We had a pipe spring a leak late on a Sunday afternoon. Woodfin really didn’t want to sent anyone out until Monday, but we had no water and needed it fixed. Woodfin indicated that the plumber probably would not have the parts because they …
I have dealt with shady companies in the past. Woodfin is nothing like that. They have been to my home twice and I have spoken to their office multiple times. Their staff is always professional and ready to help, their prices are straight …
Woodfin did a wonderful job with my propane and gas logs installation. The price was very competitive and the installers (shout out Brandon and David V) were friendly, professional, and quick! They coordinated the inspection and …
Daniel was sent to resolve a problem we were having with our generator and some minor plumbing work. He arrived when he said he would and corrected both issues. He was also considerate regarding our COVID precautions. He was pleasant …
You cannot go wrong with Woodfin. Our HVAC completely broke down and we decided to replace it entirely. We got several quotes from different companies and Woodfin was most thorough and tried to resolve our issues instead of just trying to …
The Woodfin team is excellent! I had Ian Strong as a technician and he was professional, courteous, and friendly as well as knowledgeable! I’m glad I signed up for this service and I’m glad that I have the Woodfin team on my side!
The Woodfin service experience has been great so far. We set up a service contract for our small business, and that process was fast and easy. Initially, they were easy to reach on the phone, and also, Katy from the office called me back …
Great Service, very professional! The service tech arrived enthusiastic and listened to all my concerns and was very detailed about the work. Luke was able to check and service each of my concerns successfully to get my service working. …
Whole house generator install. These guys are at the top of their game. Five trucks in the driveway at any given time. I think I saw a total of 9 different guys throughout the day. Not totally done yet. Doing a pressure test on the tank and …
Love Woodfin! They are prompt, professional, and have great service at every turn I’ve encountered. Their field techs are always so friendly when delivering propane. The billing department staff is consistently friendly and helpful. No …
We have had our annual contract maintenance call was this week and Jon was our technician. He was on time for our appointed schedule and was polite and efficient with completing his service inspection and provided me with the completed …
Checked everything. Let me know what was being done and cleanup after. Which I appreciated. Used a shoe covering which again was very much appreciated
Nolyn was prompt, professional and knowledgeable. He was able to quickly explain and resolve our issues.
Phillip Eike was very thorough in his work and did a great job explaining everything to me. Great quality with this team
System type: heat pump
Services: system repair/rewiring, programmable thermostat installation
Charges I received: under 150$ for each service …
Sam did a terrific job. He responded very quickly to my request for a technician to run a diagnostic test on my boiler since I had no hot water. He worked quickly to determine why the boiler was not working, and offered several solutions as …
Great experience! David was patient, oh so knowledgeable and helpful. What an asset he is to Woodfin!!
Technician Nolan
done a great job!! was very knowledgeable and cared about his service..
Woodfin is part of my Whole House family. Employees are extremely professional. Thx Woodfin-My Home Team!
Cleaned the heating sensor and reseated vacuum line. Checked the error messages and tested system multiple times. Successful on/off cycles!!
Hurray!! I am so glad Larry was able to get here on busy Friday evening! …
Alex and his Co workers were professional polite very informative during the hole job They went out of their way to make sure everything went smoothly They cleaned up after they were done and went over everything with me I would not hesitate to call Woodfin again.
Jason was absolutely wonderful. Personable and knew exactly what to do to fix the instant water heater. Please send Jason out for all our plumbing needs. He is the best!!!!
Woodfin has been shown me what attention to details and ensuring the customer receives what they asked for and more is supposed to look like. The Head Install tech (Collin), made sure that the install was done properly and cleanly. Each …
Jaron Howard arrived in the specified time frame. Found to be polite, courteous and neat. Outlined his procedures and maintained his schedule. Jaron displayed professional confidence throughout the entire process. A valued team member.
Robert Wood was friendly and very professional. We had a leaking faucet in our kitchen, and because it was “elderly”, and parts to fix were not reliable, he suggested we might want to think about a new one. We agreed and he made a trip to …
Great service. He fixed our issue quickly and explained the basics of our boiler to us since it is new to us.
Brayden is a wonderful representative of Woodfin. I have been with this company for 40 years. He is professional responsible, polite and courteous. I will continue to ask for him in the future
Anthony Gregory repaired a kitchen leak for us today. In addition to Ryan excellent job, he could not have been more pleasant to work with. Highly recommended!
Tech Connect service is great. Gene was knowledgeable and very helpful. Answered my questions readily. A nice service to offer.
Everyone I have encountered with Woodfin have been extremely respectful, knowledgeable and professional! I am extremely please with this company and highly recommend them!!
Chris and his team worked diligently. I do not feel cold air when heat is on.
Thank you …
Dylan was on time, professional, courteous and personable. He took his time and made sure the system was operating correctly. Nice work, Dylan.
I want to recognize Nick and the rest of the Woodfin Team. When I sat down with Tripp Greene last January I had my skepticism after receiving poor service from my previous supplier. He assured me there were no hidden fees and left me …
Excellent …came within hours, diagnosed and ordered new thermostat (not on truck but in stock) – installed next day
Like Matlock, they detected the problem with the radiators that the previous plumber could not find. They truly were the dynamic duo that I needed to service the gas, furnace, and radiators.
9/22/22 Luke was the technician today. He called to let me know he was coming in ~10 minutes. He was on time and very courteous. He did the most detailed cleaning of both the indoor and outdoor units. He removed the air cleaner cells, …
Logan performed an oil furnace maintenance check today. Logan was efficient, quick, polite and very professional! Thank you Logan for your service! Carolyn Linthicum
Woke up to no heat and house was freezing. David came to house identified the problem, tracked down the motor part and fixed it fast. Thanks David!
Extremely knowledgeable and nice guy, always great service from company, always a bit high on price though. Recommended for good quality work!
This was our third experience with Woodfin and it was another great one. Jehisson is always professional, very respectful and informative. Showed us exactly where the problem was with a video from the crawlspace and then showed us where the actual leak was on the copper pipe. Excellent work.
Jeremy and Cody and their team did an absolutely incredible, fast, efficient, and high-quality job installing new furnace, coil, and heat pump in our home!!!
Setting up an appointment was quick and easy. The team member (Dylan) was professional and answer all my questions about the work that needed done.
Daniel was excellent. He was quick, professional and was able to explain the problem in understandable terms. You can’t ask for more than that.
Mr Hale was a blessing to us SENIORS ,made sure everything was working before he departed our home.Thank Mr Hale gor his great customer service.
The Moore’s
Identified the issue and scheduled a quick repair for the next day. No hassle! Corey delivered the service I desire and met all expectations!
Whole house generator installed. The men did a very professional job. Extremely happy with the whole process. Woodfin is the best.
Drake was very knowledgeable and very professional. I had an outstanding experience using Woodfin and will recommend them to others.
Donnie was patient, courteous, and efficient. I appreciate him taking the time to explain certain aspects of the installation and ongoing use of the system.
Exhaust pipes were rusted. Size I needed were not on truck. Obtained right size, and replaced in a timely manner. Courteous and professional
Dalvin was very prompt, professional, and personable! He answered all of my questions and had a ton of knowledge about our oil tank.
The worker was very pleasant and knowledgeable. Answered all my question patiently, and I felt as if I had met him before
My oil fired boiler is 48 years old and still kicking thanks to Woodfin’s maintenance. Daniel did a good job and was patient with my questions.
Horrible buisness , the worst I’ve ever been screwed over by and the tech Jesse Arsenault did absolutely nothing he said he did so I ended up with a good company to come fix the mess and lost 300.00 plus had to pay to actually have the …
Justin was very professional and recommended a circuit extension and offered to install my crawl space fan, and I look forward to seeing him again to get it done.
Ian Strong was most pleasant, knowledgeable and very well mannered. Woodfin employees are so professional and go out of their way to explain things and do a great job!
Sam was very polite and professional. I can tell he has an awesome work ethic and u should be proud to have him work with u.
Excellent service and repair. Very professional. Hunter and the team from Woodfin were friendly and had the job done quickly and efficiently.
Communicative, thorough, pleasant to work with. Felt very confident in their work and that we were having the right things done for our plumbing issue
Brayden has been an excellent resource to us more than once regarding our gas line/water heater/sink problems. He is friendly, quick, and efficient!
Here is another post about Woodfin! What can I say? What a wonderful and delightful company and service! From the first calls and scheduling to the actual service – I am so pleased! Jaron Howard was simply a delight to do business …
Whole house generator installation. It’s been a long process and is still not complete due to county inspection issues… but all along the way communication and follow up has been very good.
Brandon and Tyler and team did an awesome job. On time, quick and very professional. Makes me feel good about my choice.
LOVE ❤️ Woodfin and their employees. Ciara and her partner both did a tremendous job with the electrical problem I had. Excellent customer service, very courteous and knowledgeable in their field of expertise, answered all of my questions and removed my concerns. These 2 were spot on A-1 employees!!!
The team that put in my new system were nice enough, but they left a good mess behind. Boot tracks on my rugs, toliet seat left open, sloppy work done. My house was not very pretty at the time because we had just gutted it for renovation so …
Service call response for A/C unit icing up. Wesley determined the probable cause. Entered the info to initiate repairs. Honest straight shooting company. No second guessing! Thanks!
Zach was very professional and knowledgeable during my generator maintenance. We would love to have him back in the future!
A great company. Everyone who I’ve worked with has been so knowledgeable, polite, and efficient. It’s a relief to have Woodfin to call when things go wrong, they’re always able to make it right.
Logan and his coworker were the best! Up and running in less than 30 mins. Woodfin always gives us the greatest service.
Corbin and Jay checked 2 fans and wiring. Determined fans were bad and replaced both. Very quickly. Very nice, polite and professional.
I use Woodfin for my AC maintenance, but this time I needed help with my plumbing, the drain in my kitchen sink was stopped up rendering it completely useless. So I gave Woodfin a call and over the course of the next couple of days two …
Really nice man (and his helper. They worked really hard to get my furnace working smoothly and quietly. I highly recommend Scott. Thanks.
Exceptional communication letting me know what steps were taken each day with crawlspace encapsulation and ductwork issues, installing dehumidifier, duct cleaning, etc., as well as what was going to be done in following days. Very much appreciated their professionalism, hard work and effort to keep me informed every step of the way.
Got my toilet installed by Daniel. I was very satisfied with his work and being the consummate professional.Thanks
Woodfin Oil for my Heating and Plumbing needs!
👍🏾👍🏾for Daniel! …
Performed annual maintenance of HVAC system and mini-split. Reece also helped connect to WiFi so we can control it from a smart phone. Respectful, positive and knowledgeable young man who cleaned up after as well.
Thank you for sending Rodney! He was polite, courteous and very informative! He explained some other issues that I might encounter in the future and what would be my best recourse! And he has a great sense of humor! Thank you Rodney for a job well done! 😊 Rodney is a jewel! Can I keep him? 😁 …
Woodfin is an all around great company. We have used them before and today they lived up to the quality we are used to! We had a whole house air purifier and a 2nd return installed. Quote was super easy and install crew with Brandon was great!
I had a board failure and gas valve failure and Jonathan did a very good/timely job finding the issue, explaining the issue to me, and fixing it to get our heat running downstairs again! I would recommend using Woodfin and Jonathan moving forward!
Phil at Woodfin was incredibly professional, expertly and efficiently identified the problem, articulated those issues to me and quickly solved the problem with our boiler. Prices were fair and transparent. For a “large” company, it had a small company feel and would absolutely recommend.
Quinton was on time, professional and quickly fixed our bad disposal. Thanks for the great job! Would recommend Woodfin and will use them in the future.
Technician was very polite and answered questions when asked. He fixed the issue in a timely manner and made sure I was satisfied before he left.
The technician that repaired my furnace was knowledgeable about my old furnace.he repaired it in several hours with new parts, and I was completely satisfied with this installer, and I would recommend Woodfin to any other person who needed help of this type .
absolutely terrible. our gas boiler (for heat and hot water) exploded and needed new parts. the tech came out on a sunday and couldn’t fix it. parts were ordered and it was up and running again on tuesday. more parts came in and were …
David was professional, courteous, and fixed a couple of items on our new system. He advised on airflow issues and was efficient in his work.
Larry Nelson went above and beyond with furnace troubleshooting, taking the time to problem-solve and thoroughly repair what had been causing the problem that wasn’t identified during a previous furnace check. He was committed to …
Had a great experience with Madison who came to do our fall heat pump service. She was professional, friendly and very helpful with questions I had. Would welcome Madison back anytime. Happy Holidays to her and whole Woodfin team.
Woodfin was able to come out within a few hours this morning to quickly diagnose and correct a wiring issue on our HVAC. Service technician was professional, prompt and helpful in explaining the issue and what to look out for in the future if we see a similar reading on our Nest thermostat.
Really personable service and arrived on time. Very down to earth and helped with a clear inspection of my system with consistent engagement to ensure HOA asks could be met. Really good service.
Very quick response time on the phone. Professional technician, who arrived on time. Job was done at n an extremely timely manner! I’d recommend Woodfin to anyone!
Brandon and his crew installed a boiler and all of the piping to replace my old boiler from 1976. They epitomized complete customer satisfaction-they were professional, pleasant, respectful, and, in my opinion, did an outstanding job.
Called Woodfin after our water heater went out and in about 24hrs their service technician Dante was there replacing the unit and had everything up and running within a few hours. I highly recommend Woodin as their response time and quality of work is great!
Superb performance as always. Called before arriving. Arrived 10 minutes early. James and Jacob could not have been more friendly and helpful. Always use Woodfin!
Abdul was thorough and detailed. He quickly figured out the issue. Afterwards he provided me with options necessary to fix the issue. Once the tasks were finished, he re-explained to me what was done and answered all my questions. He was also mannerable and respectful.
Our heat pump stopped working. We called Woodfin, and they immediately sent a technician out. He quickly located the problem and it was fixed very quickly. We are very happy with Woodfin. They are very professional and knowledgeable. We call them every time.
Always very professional and detailed.. Great choice couple years ago to have them install my heat pump unit.. would like to get information on a generator if possible….
Quick response and fixed my HVAC issue that was caused by sloppy work done by another HVAC company. Also, it was terribly nasty rainy during the visit but the tech was still thorough and willing to do the job right. Thanks Woodfin!
Madison did a wonderful job. She’s very professional, very amicable, just a nice person. Would highly recommend her.
Maintenance and repair on oil furnace system. Unable to actually repair the hot water issue today (Monday) but was able to isolate the problem We a waiting on the estimate for repair and should be able to have it in proper working order by end of week. I pray I will still be able to be happy face on Friday.
Woodfin staff are always professional and trustworthy. We have used them for years and I always feel completely comfortable with their work and any repairs they do. Highly recommend!
Brandon handled new kitchen faucet installation efficiently, quickly, and cleanly. He knew exactly what to do and the new faucet looks great and works very well.
These people are awful. They were paid to remove a tank from my yard because the furnace had a crack in it. My tank had $400 worth of oil in it that I just had delivered. They took the tank with the oil in…but still charged me for the oil! …
I wish I could give zero star. I made a biggest mistake using Woodfin company to instal a propane tank in my house. I only used for 2 days and it had bad smell. The technation came and instead of fixing it, he disordered the full system. …
Great Company! Matthew was on time, friendly and professional. He told us exactly what the problem was and fixed the problem right away. I would recommend Woodfin to anyone. Thanks Woodfin for your service!
Chris was so patient and kind. He answered all my questions and then some! He diagnose the problem quickly, and had everything working perfectly. I’d request him coming to my house again!
Gary was very thorough in servicing our 27 year old furnace. We appreciated his attention to detail and the prompt repair made to the chimney pipe to keep us safe.
Brayden was flexible and accommodating for giving me a couple extra minutes to get home to meet him. He was knowledgeable and had good suggestions for future service and tips.
Logan was very quick and professional. He was able to explain what where I went wrong and showed me what he was doing, so I was able to better take care of the system. Highly recommended.
The representative on the phone was very nice and informative. The technicians were prompt and professional. Will definitely be my first choice if services are needed again.
Oh, Woodfin. You tried to scam over the wrong woman. I called Woodfin because our downstairs wasn’t heating properly. Woodfin told me my system was so broken that I’d need a complete replacement for $10K-$20K. Long story short, nothing was …
Brandon was the nicest tech I’ve yet to encounter. Professional, courteous and respectful. Knowledgeable about everything going on with my plumbing issues.
Woodfin did an awesome job start to finish with the installation of a new HVAC system including a new thermostat. The salesman and technicians were professional, knowledgeable and personable. I highly recommend this company
Had someone out to take a look at our water heater ~20 years old. He was nice, fast and professional for sure. I’ve used them for hvac and will continue to do so for other home needs.
We woke up with no heat on a 25 degree morning due to a bad breaker in our electric panel. Woodfin came out right away and replaced our breaker and our heat was back up and running! Service was excellent as always! Our technicians were professional, friendly, proficient and got the job done!
I would highly recommend Woodfin to anyone. Amazing customer service, fair prices, and they did a perfect job. Lane was awesome, and the best technician I’ve had.
Our technician Nolyn Sprouse was phenomenal. He was punctual, efficient and very knowledgeable. He used his PPE & shoe coverings. He answered all of our questions in depth and made some great recommendations. Woodfin should feel fortunate to have such a quality individual In their employ.
Our technician was so polite, professional, and patient. He went above and beyond and we couldn’t be happier. We always have a great experience with Woodfin.
Jehisson contacted me to confirm my appointment about 20-25 minutes prior to his arrival. Once he arrived, he presented as personable, knowledgeable, and professional. …
Rodney Russell was very professional, humble, respectful, kind, friendly and attentive to what I needed. I would definitely recommend him to anyone who needs plumbing repairs.
Thanks Rodney and Woodfin.
They detected a propane leak and sent a technician as soon as possible. He was courteous, thorough, and knowledgeable. The cost of the repair was very reasonable.
Chris installed the part needed in our a/c unit and waiting to see if the unit was working properly. He completed the maintenance check as well. He also explained the services performed and made sure all of my questions were answered.
Patrick was on time. He diagnosed the drainage pipe angle issue, corrected the pipe’s drainage angle and cleared the drain, including a bird’s nest in the roof air vent. I am totally pleased with his work, and the cost was reasonable for the effort.
We just moved back to the Richmond are after being gone awhile and immediately signed up for a Woodfin service plan because of our prior experience with them. Over the past 3-4 weeks the condenser on the central air unit was running …
Saw the service required light on my generator last night (Tuesday) and submitted a service ticket online. I was contacted first thing this morning, and by this afternoon (Wednesday) Brian was out conducting service. He was on time, …
My fuel oil furnace electronic aquastat failed on initial startup of my hydronic furnace heating system last night preventing the furnace from starting. I carry a whole home service contract with Woodfin. I called early this morning and …
James was professional and very informative! Great attitude! My husband was very impressed and thankful James came out so quickly and helped diagnose what was wrong with our unit. Thank you James!
My AC was repaired & running within @2 hours of the call- ‘Bailey’ took the call & was very helpful, then the technician ‘Scott’
called when he was on the way, and was most professional & helpful, as well. Good to know that I can count on Woodfin.
I was shocked about how honest James was. He was so knowledgeable and informative. He showed me how to use my unit and explained in specific detail how it works. I would highly recommend using this company!
I was so happy that I was able to get help the same afternoon that I called. I had been soooo cold for a few days. I could tell that if it was possible to get heat in the house while James was there, then he would make it happen. And he did. And he was kind and professional and empathetic to my situation.
Once again Woodfin made the process of replacing our downstairs HVAC system simple and efficient. The technicians that serviced our home were polite and extremely professional. I always use Woodfin!!
Friday night and main house drain line was blocked, service was done in a couple hours and with friendly service! We have the whole house coverage with Woodfin and it saved us a bundle on this repair. Thank you!
Woodfin installed our propane tank for our fireplace and did an excellent job. They tested for leaks, lit the pilot, and turned it on for us. Top-notch service!
I have been a Woodfin Customer over 16 Years. First of all I ave found them to be honest and trustworthy. They have always been ontime, performed high quality work and have the most up to date technology. I have an approx $1200 Balance on …
Josh Trezza came by to check my furnace. He found the problem and had to order the part it needed for repair. He was very professional and was responsive to what I was explaining to him. He was great and I would recommend him anytime.
I have used them for years. Thought I had a leaking toilet bad when they discovered it was the upper tank. It would have to be rebuilt or fully replaced. While I was leaning towards purchasing a new toilet, David said the rebuild could be done today and would cost hundreds less overall. Thank you for telling me.
Scott Gartner very friendly & professional. Did repair work at my mom’s home. I spoke to him on the phone a couple times, answered my questions & explained everything to me. We would definitely use Woodfin again ..Gloria J & daughter
We had a new heat pump installed along with a new eco thermostat. Koty & Clinton did an excellent job installing all of the equipment and explaining details of setting up the smart thermostat. They arrived on time, were very polite and …
Corbin has been to my house several times to do electrical work. He’s very knowledgeable and easy-going and provides an honest opinion when asked. He and his assistant replaced a number of old outlets from 2-prong to 3-prong, installed an …
Checked out gas logs, made sure all was in order. DX’d faucet malfunction, will return to make repairs. Courteous, knowledgeable, efficient, fastidious. Great service, great experience. Thank you, Nick Baker!
Beware of long term service requirement to get any help. Nearly $12K on a whole home generator, but they will not come out to help in a timely manner unless you are part of their long term service contract plan. Their system is set up …
The whole experience with Woodfin was positive and professional! I can’t thank them enough! Glad the previous company I called who were not able to maintenance my style of furnace recommended Woodfin!
Bought a house without an inspection and needed someone to come out to check that we were all set for winter. Chris was friendly, fast, and on time. Happy to have signed up for a yearly service plan!
Generator was installed promptly but after that they didn’t contact us we kept having to contact them. The generator was installed a month ago and they are just now filling in the lines. We have no idea when it will be inspected. …
10/2022
Luke checked my heating system and I am all set for cold weather. I am very pleased with the job. Luke explained all the test results. I feel confident that …
Logan performed the semi-annual maintenance on my heat pump. He has serviced it previously, and is thoroughly professional, polite and conscientious. Woodfin’s service and people have always been first rate.
I have been a loyal Woodfin customer since 2007. I have recommended this company to everyone I know, as their field technicians are always friendly, knowledgeable and professional. …
Cole and his team did good, quality work. They consulted to get our opinion on any adjustments. Overall, they were friendly and easy to work with. We are happy with the results.
Brayden was very respectful and nice. He was very thorough in his servicing my furnace. He was amenable to discussing things and answering my questions.
Thank you m, Brayden for doing such a fine job. Way better experience with him than with the previous tech.
The team was great: they called ahead, arrived on time, and kept me informed. Courteous and friendly, they completed the work quickly and the bill was not as high as I had expected. Strongly recommend.
Rodney came to repair a problem with one of our toilets. He fixed it and in
the process prevented a major leak! He is knowledgeable, polite and professional. Very well done .
We use Woodfin for all of our house systems. They also encapsulated our crawl space, vented our dryer, and installed our whole house generator.
We love Woodfin…from the office phone ladies, who are always polite, to the …
I have been so impressed with Woodfin Oil Company. I cannot say enough good things about the technicians, James and Delbi . They are both fantastic . They are both very friendly and professional and they explain everything that they are …
I called Woodfin this morning about a propane leak and they were able to send a tech out the same day. …
Our technician Robert was awesome. Our basement was chaotic with many projects going on simultaneously, and he still managed to get into our crawl space and fix a major leak. I found out he was recovering from a health issue, and STILL got the job done in a professional manner. Thanks Robert!
This is the second time I have used woodfin, and I will never use another company. They are timely, professional, and honest. After several months of high power bills, They found a massive leak that another company completely missed (or …
Larry did an excellent job! He was professional, fast, went above and beyond to get a part on a Friday afternoon, and put the part on same evening. Heat was fixed in the same day. My unit is about 20 years old, so parts are sometimes hard to find and in this case modified to work. Thank you Larry, can’t say that enough.
Nick and Matt did an excellent job in replacing leaking pipes. They took great care in move antique furniture, tenting furniture and doorways to prevent dust and cleaning all areas. They were professional and knowledgeable, and answered all of my questions. I have switched my business to Woodfin because of Nick’s initial visit.
James was exceptional and informative. He truly is a professional who took it to the next level – much more than I ever expected out of any HVAC expert. It was nice not being sold anything too.
That you James for looking out for my family.
The technician was professional, studied the plumbing problem. Shared the process for repair and estimate to complete the job. It was done a few hours ago with no problems yet, but more time will be needed to verify that part of the …
Drake was very professional, helpful and persistent until the issue was resolved. He’s another great asset to the Woodfin Home Team. Great work. I’m a very happy and grateful customer.
Great experience. Maintenance done on two propane furnaces and 6 HVAC units. Took his time to do it right. Very friendly and understandable explanations of what he was doing and why. The usual experience with Woodfin technicians.
Collin and his team worked diligently and very professionally. I have no regrets in using Woodfin for my HVAC system replacement. I would highly recommend Woodfin to anyone.
Jason is amazing!! He explained everything to us and was extremely respectful and polite. He is a great asset to this company and we will continue to use Woodfin because of his work and their amazing team!!
The service tech for our whole house generator, Zach Beck, was on time. He politely answered all of my questions. . After he had completed the service I got a detailed report signed by him.
We love woodfin! They are always so friendly and provide great customer service. They don’t try to “upsell” or try to get your to pay for parts/services that you don’t really need. I thought for sure I was going to have to go on a wait list …
Even though they were not able to address my hvac issue as the unit was still full of ice, they will be coming back tomorrow. They put the unit on auxiliary power until they return. Very satisfied. Did Logan grow a beard or did I speak with the other tech? He was very courteous and explained everything so that I could understand.
Chris was prompt and courteous. He expertly installed our new gas line in cold and rainy weather and made sure everyone was happy before leaving the job. Excellent service!
Matthew came checked out the problem w the upstairs shower. He checked to make sure there wasn’t a pressure problem or leak. He looked in the crawl space too. Was really nice of him to find the cutoff at the street for me. He put some …
Extremely professional and knowledgeable crew. Rodney was great and was able to connect my outside propane tank to my fireplace in seconds. Definitely would recommend him and the company!
We haven’t had hot water for two weeks due to fighting with a home warranty. We called Woodfin and they were out here within the hour. They are always professional and take their time explaining what they are doing and possible solutions. Couldn’t recommend enough.
Philip Eike was extremely prompt and professional. He performed routine maintenance on my HVAC unit and was able to also repair a small issue I was having. I have been very happy with my experience with Woodfin and I very much appreciate their products and customer service!
Woodfin replaced our HVAC system and cleaned our ducts. Their teams are exceptional. Very responsive and respectful of our home for maintaining a clean work space. I would recommend them to anyone needing replacement or service.
Woodfin is an excellent company. My service technician, Jaron, was excellent. He was courteous, polite, patient and explained everything to me; and most importantly, he was thorough! I grade him A++
Madison was professional, respectful and knowledgeable about AC service maintenance. She was able to explain what was checked in system maintenance including an explanation in the mechanics that could be understood by me, the customer. Congratulations to Woodfin in hiring their only female technician. Good choice!
This was our first experience with Woodfin. From Katherine who scheduled our seasonal service check to Robert who came out to service our heat pump, we felt valued as customers. At the end of the day we feel Woodfin was honest and professional in every way. Thank you.
January 2023
Very satisfied with the installation of my new heat pump. Devin, lead technician …
Dylan was early and efficient. Great “furnace side manner” and explained and showed me what was happening every step along the way. He was thorough and made sure the entire system was not only running , but free from any impediments that might cause future problems. Great job !!!!
Generator Installation / Startup
Great service by a pleasant and professional technician. Woodfin and everyone we have interacted with has been terrific! A very positive experience! Exceeded our expectations all the way!
Using Woodfin again, I remain extremely impressed with their professionalism and quality of work. Nick made sure everything we discussed was addressed. He seemed genuinely interested in making sure we understood exactly what the problems …
Wesley was very professional and helpful in response to all of my questions. I had not used Woodfin in the past, but everyone I have encountered on the phone and in person has been very courteous. I would recommend Woodfin and will use them for future service or repairs.
James communicated prior to and after his visit. He was friendly and very knowledgeable. He took care of my issue very quickly and explained everything to me. I am very pleased with the services I get from Woodfin.
Great service and my technician Chris was very patient and knowledgeable. He explained the job and even made sure to leave information about other Woodfin services. Great experience overall. And we have heat again🙌 …
James was great! He diagnosed a problem that wasn’t immediately obvious and was able to fix a part rather than replace it. He got our heat working again and saved us the very large cost of replacing the part. In addition, he took time to explain to us some things about our heating system, which we really appreciated.
There are no words that can describe the customer service level that him and his partner Trent did. They went above and beyond to get my tankless water heater system going again, right down to Huntington to the right spot in the right …
Had a great service provided by two techs from Woodfin. They were on time, clearly broke down what they would be doing, got the work done quickly, and provided some advise on replacement options we’ve been considering! Very happy we chose Woodfin. 😀 …
Chris performed a Great job on our heat pump check. Everything checked out A-OK and he was very comprehensive and complete with his inspection. We’re in good hands here and ready for the coming winter, thanks Chris!
Excellent service and right on time. Technician diagnosed several plumbing issues very quickly and had them fixed in no time. I will definitely use Woodfin for any plumbing concerns I have going forward.
Brayden was amazing! He did an exceptional job on our heating system tune-up. He was professional, super mannerly, and very competent. We will request him for all of our service calls in the future.
Our heating equipment was not providing heat on a Saturday. We called for assistance and a tech came out. When it was determined that new equipment was needed a salesman came out to our home to explain our options. We find Woodfin to be a …
We have whole house generator installed by Woodfin a year ago. They did a great job. Today was our yearly service. The technician Brian was great. Above and beyond service in the cold and pouring rain.
Alex and 3 other associates arrived by 8:15 on Tues & Wed. They were polite young men and professional. I felt comfortable leaving them in the house alone. They cleaned up after themselves and explained the new thermostat installation which accompanied the new furnace. Thank you
Called them to get a quote to add a propane tank and run a line to a new range. They said it would be 750 to purchase the tank, which i accepted as reasonable. To run a simple 20ft line to the stove they quoted me 2,300 which i though was …
Highly recommend Woodfin and Nick for all your plumbing needs! I got a same-day appointment, and Nick offered practical solutions. The entire process was seamless. Thankful to have found a reliable and caring plumber!
Zach was very professional and knowledgeable. He answered all of our questions, made suggestions and provided costs to install items that needed replacing. After his inspection, I feel even safer about our electrical system and outlets. Thanks Zach!
General Electrical work; purchased older home and had numerous items to found on inspection report in need of repair. Woodfin team was very prompt, professional and very fair on pricing. Specifically they needed to replace breakers with …
Woodfin has been great to work with over the past 5 years, however our most recent service was horrible. We had an appointment set up for a cleaning and inspection of our gas logs. The technician came in and apperared confused on how to …
Checked frozen outside faucet, winterized system and showed where/how to cut off water. Excellent service! Answered all questions. Tech was respectful and asked if mask was needed – courtesy much appreciated.
I have been pleased with the service and professionalism exemplified by The Woodfin Team since 2015. Sierra is no exception. She was prompt, helpful, professional, and thought outside the box to “let there be light” in our inner bathroom. I …
I’ve used Woodfin a number of times and had largely positive experiences – I most recently had a generator installation by them which is a bit of a mixed bag, which is this review. …
ORIGINAL REVIEW: The technicians we’re punctual, knowledgeable and quoted a fair price for the work, offering several options for me to pick from as far as execution of the work. …
Rodney did a plumbing inspection for us today. He showed up right on time. Rodney was super friendly throughout his visit. It went smoothly and he made good suggestions for repairs. He also gets bonus points for lovin’ on our dogs.
I’m not sure what the hiring practices at Woodfin are, but they are doing something right. Everyone they’ve sent out has been on-time, professional, and knowledgeable. An excellent company with excellent workers, from what I’ve experienced …
John was very personable and helpful. He was here for general plumbing inspection. He discovered a faucet leak which he was able to fix on the same visit. He also reset the garbage disposal. These were very appreciated. He performed …
James Haley from Woodfin did an outstanding job at our house. Woodfin has some of the most professional employees working for them, Joey Knoche he represents the company well, my first encounter with him drew me to be a customer. Thanks Woodfin I along with my husband are two satisfied customers.
Outstanding service from Jon Armstrong. He is professional, knowledgeable, and has excellent customer service skills. He diagnosed and fixed several problems in my house in a very short period of time. I will request him for any future jobs by Woodfin.
The Woodfin technician was very thorough and educated me on everything about my system. He answered all my questions and tolerated me following him everywhere. He cleaned up after himself and left no trace which I greatly appreciated. My …
Woodfin took a lot of time analyzing my system, taking measurements, via ladders, crawl spaces etc offering options and improvements. I manage 4 properties, 8 HVAC systems and this has been the best experience and service plan performance to date. Communications with service and sales excellent.
Made the switch from Amerigas to Woodfin for my propane and couldn’t be happier. Every encounter has been a positive, professional one. Wish I had done this years ago! I’m especially grateful for Craig the tank installer. I missed the …
We were pleased with the service we received today from Woodfin (yearly air conditioner maintenance). Our service tech, Dalvin Nelson, was very knowledgeable and efficient. We appreciated his pleasant, professional manner. …
The tech was very knowledgeable of the systems at our home. He went beyond what might have been required to be sure we got the best value and made sure I understood exactly what he was doing and how it would be billed. As it turned out, the …
We have used Woodfin for years, and Devon (electrician) visited today to fix a few outlets and give us a couple of quotes for additional work we wanted done. Devon was typical of the professional and polite technicians who work at …
Woodfin does a few things well. Their techs are usually polite and professional. They show up on time. Their portal is easy to use and scheduling via phone is easy. That being said, too often the outcome isn’t as desired. We paid a …
Daniel showed up on time and performed multiple jobs in the house that were requested including installation of a new bar valve for the inlet pipe from the street for the house, installation of two toilet bidet attachments, and installation …
Patrick and everyone I have had contact with at Woodfin have been professional and friendly. Patrick and crew were on time (early the 2nd day), worked quickly, respected my requests and house and cleaned up each day before leaving. They …
Our boiler wasn’t working during a recent cold spell. Called Woodfin and they sent someone within a couple hours. He (Lane) was super friendly and more than happy to explain the issue. It was very minor and something I could’ve probably …
They provided us with a timely quote for a furnace replacement on a holiday weekend. Arrived on time, answered all our questions, were very nice and professional, respectful of our property, said they would be finished around noon and they were. We’re very grateful for their help having been without heat for 11 days.
We have used Woodfin for years, and they have never let us down. Scheduling is easy, never a long wait for an appointment. They let us know which technician is coming, and everyone is pleasant and professional. And if they make a recommendation, it’s never a hard sell, they will tell you pros and cons. Top-notch company!
Mr. Nelson was speedy and professional with his repairs. He knew exactly how to fix the problem and went out of his way to work on a furnace that didn’t afford an easy fix because of its position. He was courteous and gave recommendations …
We had our main water pipe replaced. The whole team was very professional and very timely with our repairs. We will definitely call Woodfin again if any needs arise. Thank you so much for making this easy for us during the holiday season
My furnace went off 4:00 pm on Friday, December 23rd. I was able to restart it but was concerned it might go off again, and it needed to be checked regardless. I was getting a houseful of company and some below normal temperatures in …
Brett was very professional and informative. He listened to my questions/ concerns as well as gave me great ideas on maintaining my ac systems between service intervals. He even went out of his way to complete my furnace/ heat system service during his visit – very considerate!
Woodfin team were great to work with. Installed a mini split for our basement area
Knowledgeable and efficient. Got the job done with expert professionalism. Plan to have them do I bi annual maintenance service for heat pump unit.
We have Woodfin’s plumbing protection plan for our home. Very happy with the services they provide and their responsiveness to our service requests when issues arise. We had our annual plumbing inspection today and our technician Joe Wood …
Rodney and Brett were professional and knowledgeable. They both inspected the home plumbing and HVAC systems and provide feedback. They were able to replace and fix all the issues they found promptly and explained their work. I was happy with their service. Job well done!
Recently purchased a multi-system maintenance plan from Woodfin and Joe did an excellent job the servicing the plumbing systems. He was timely, keep me informed or his approximate arrival, checked the water heater, crawl space and internal …
Scott Smith was extremely knowledgeable concerning our air flow motor issue and our repair options. I was most impressed with his working knowledge of choices and efficacy of ac systems. He was extremely courteous, pleasant and very competent! I believe Scott is an asset and a valued employee of Woodfin!
After 30 years of owning my own home and many heating and cooling technicians HANDS DOWN these are the best, most professionals and knowledgeable group of technicians. Daren is an excellent sales rep that met and surpassed our needs and expectations. I am truly hooked now! They will not let you down.
Larry came through so quickly when my mom’s heat went out. He sent Eric out to diagnose the system and they ordered the part and was out the next day to fix it. Drake repaired the unit so quickly and we now have heat pumping in the house! …
We had Nick Baker come out to take a look at a clogged drain, and he was just great to work with! He was very knowledgeable and broke things down for me in layman’s terms so I could follow along easily. He was polite and punctual, gave us …
Woodfin does my generator maintenance. Every tech that I have had over the years has been super nice, helpful and knowledgeable. Today I had Devon who was very helpful and who did a really good job as did his helper. They went over and above to check everything so that I felt comfortable.
Hard working group of employees. I had propane lines installed. They were all very polite & always came on time when needed. The girls in the office & answer the phones are all great. I am happy to learn that this company does work on so many things I will be needing done in the future.
Scheduled a/c maintenance checkup, Woodfin came out promptly, sent text with time and pics of tech who would be coming, very polite tech who was very knowledgeable and not pushy, completed the tune-up and advised of condition of a/c unit, …
Prompt professional service at a fair price. Tech James Cox was personable and went the extra mile to ensure my system was up to par and working correctly. He identified an issue that 2 previous techs missed which saved me thousands of dollars in future repairs. 10 times out of 10 I recommend Woodfin.
This was my first time using Woodfin for plumbing repairs. Nick was outstanding and extremely knowledgeable. You could tell he had a wealth of plumbing experience. Right away he found a solution for my plumbing issue. Take care of Nick’s he is an asset to your company. I will definitely call again for my next plumbing repair.
Excellent communication regarding tech dispatch and arrival time. Michael was clean, polite, and professional. He was also very thorough, doing both boiler and heat pump annual maintenance in about an hour and a half. I’m a legacy customer from Capitol Oil, and Woodfin is every bit as good if not better.
Brandon was outstanding! Very nice and professional. He was here to give us a quote to cap off an old gas line to a floor furnace. When he saw that the lines were original to the house, he recommended new lines be installed. Then he showed me why and walked me through the pros and cons. Exactly what I needed! Thanks Brandon!
The Woodfin Home Team is the best. We have never been disappointed in their work and their response time is outstanding. Absolutely the most friendly, receptive people you would ever want to be in your home. They always find the …
I can’t say enough good things about my experience with Woodfin. Every member of their team I encountered was helpful, answered my questions and followed up as they said they would. Woodfin replaced the waterline that ran from the main to …
Donnie was our propane technician and was absolutely amazing. He refilled our tank, made sure we were knowledgeable on what was replaced, lit the pilot (which took some skill and ingenuity because it’s been a minute). When we have to be …
Our AC went out first thing this morning and we called several places to see about getting someone out to resolve our issue. Woodfin was the only place that could get a technician out to us today and we were so grateful. Our technician …
Jimmy Davis was sent out to help me get my gas logs started. The propane tank had been turned off in April when we had a new deck replaced. I didn’t feel comfortable turning the gas back on and trying to get the logs started. Jimmy …
Woodfin have the best service and will actually take the time to work with you and even give you a quick demonstration on what how to fix a few things that are actually cheap to fix and not expensive for someone to come out and do it. Our …
The entire process from the initial visit to the end of the service being completed, I was extremely pleased with all employees and interactions. Our AC is 40 years old and completely broke on us. Woodfin came out and got us a good price on …
Had woodfin come out for some insulation repair and had them encapsulate my crawl space, very happy with the results and will be using them in the future for all house repairs/improvements!
James was extremely professional. He ensured that he contacted me in advance when he arrived he ensured that he had on the shoe coverings and he greeted me with a smile. James and I engaged in conversation and he carried out his duties. …
Father Duo Keith & Keith did such an amazing job with my Complete Removal and Installation of a brand new HVAC system. Professional, on time, respectful and very knowledgeable. Am so thankful for all the work they put in the home. They …
The guys arrived on time. They were fast (installed 3 timers on 3 different switch panels). They programmed the timers for me. They corrected a switch and receptacle that had been installed incorrectly previously by the homeowner. They left …
Woodfin installed a new home generator and AC/heat unit for our house a couple of years ago. Yesterday, they performed an annual inspection on both. The appointment was scheduled in advance, they sent a reminder and an email with the …
I am continue to be impressed by Woodfin. They are an exceptionally well-run company all around. Super responsive, whenever I call they answer the phone right away. The techs are top notch! They are intelligent and helpful! We subscribed to …
The kitchen faucet area had been leaking. He replaced the old one very quickly. He was very professional, polite, knowledgeable, respectful. Woodfin is reliable, honest, and always sends a professional to help. …
We had a great experience today with James as our technician. After moving into a new home and oil running out quickly, not only was Woodfin able to deliver more oil within one day, but also send out an informative and prompt technician. …
My technician James was prompt and extremely courteous. He listened attentively and made me feel like a valued customer. I got the impression that he really enjoyed what he did and was customer focused. I have never had a bad interaction …
We had a pipe spring a leak late on a Sunday afternoon. Woodfin really didn’t want to sent anyone out until Monday, but we had no water and needed it fixed. Woodfin indicated that the plumber probably would not have the parts because they …
I have dealt with shady companies in the past. Woodfin is nothing like that. They have been to my home twice and I have spoken to their office multiple times. Their staff is always professional and ready to help, their prices are straight …
Woodfin did a wonderful job with my propane and gas logs installation. The price was very competitive and the installers (shout out Brandon and David V) were friendly, professional, and quick! They coordinated the inspection and …
Daniel was sent to resolve a problem we were having with our generator and some minor plumbing work. He arrived when he said he would and corrected both issues. He was also considerate regarding our COVID precautions. He was pleasant …
You cannot go wrong with Woodfin. Our HVAC completely broke down and we decided to replace it entirely. We got several quotes from different companies and Woodfin was most thorough and tried to resolve our issues instead of just trying to …
The Woodfin team is excellent! I had Ian Strong as a technician and he was professional, courteous, and friendly as well as knowledgeable! I’m glad I signed up for this service and I’m glad that I have the Woodfin team on my side!
The Woodfin service experience has been great so far. We set up a service contract for our small business, and that process was fast and easy. Initially, they were easy to reach on the phone, and also, Katy from the office called me back …
Great Service, very professional! The service tech arrived enthusiastic and listened to all my concerns and was very detailed about the work. Luke was able to check and service each of my concerns successfully to get my service working. …
Whole house generator install. These guys are at the top of their game. Five trucks in the driveway at any given time. I think I saw a total of 9 different guys throughout the day. Not totally done yet. Doing a pressure test on the tank and …
Love Woodfin! They are prompt, professional, and have great service at every turn I’ve encountered. Their field techs are always so friendly when delivering propane. The billing department staff is consistently friendly and helpful. No …