Water and sewer utility service in the Woodinville area.
Friday | 7:30AM to 4PM |
Saturday | Closed |
Sunday | Closed |
Monday | 7:30AM to 4PM |
Tuesday | 7:30AM to 4PM |
Wednesday | 7:30AM to 4PM |
Thursday | 7:30AM to 4PM |
17238 NE Woodinville Duvall Rd, Woodinville, WA 98072
#trashtag
Always friendly and helpful when you call. Online accounts could use more work.
Clueless staff. Badly planned campaigns (eg., Watersmart) .
They make water less watery
The worst run public utility on the planet. Crappy service. Haughty attitude. In the past year or so, they implemented an elitist policy that renting tenants can no longer pay their own water bill–the landlord has to pay it. Stupid, stupid, stupid.
I’d give them no stars if I could. They completely botched up the transition of accounts between us and the new owners of our former house. They got final payment from me when we sold our home and applied this to the new owners account …
Worst pubic “Service” in the world. This is the most unprofessional and pathetic organization I have ever done business with. The previous poster was right. Their payment system SUCKS. I’ve been trying to pay my bill for 2 weeks and their …
I recently applied for a Certificate of Water Availability for a new house I am building on Hollywood Hill. The staff could not have been more helpful in explaining what was required. The permit was issued within the time frame that they projected. I could not have had a better experience.
Worst phone automated payment system I have ever used. No options to return to the previous menu, specifically horrible from credit card or debit selections. If I want to use a debit card I cannot accidently select credit card because I …
Bills are not mailed out on time and/or go missing. Since they are mailed every two months, they quickly become overdue and then they charge a $30 door tag fee and threaten you with disconnection. And, no, they will not send you an email …
Love Woodinville water districts new portal. Both my neighbor and I signed on. He found it easy to do but I missed inputting some numbers but the staff their on the phone easily set me straight and I’m In. We had a leak years ago but …
They treat renters as second-class citizens and threaten shutoffs without any attempt to resolve billing issues. Without any method for resolution, they blame everyone else but themselves when causing problems. All they have to do is choose …
Very helpful staff. I had a leak in the water main line and they help me through the process to get a bill adjustment. Also the service provided by watersmart is included free of charge (well… you pay it though your water bill of course), …