Woodland Heights Medical Center is your community healthcare provider; a 149-bed facility with complete inpatient and outpatient services. We believe in the power of people to create great care.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
505 S John Redditt Dr, Lufkin, TX 75904
Everytime I come here I’ve been disappointed I’ve only been there twice after driving a hour to get there the first time the lady in the front was rude to me an questioning me an I had just fainted at work an was pregnant she also was rude …
Was in near fatal car wreck July 10, 2018…thought the hosp was ok, clean, Dr.’s knrw their stuff until I was discharged 3 days later…..got home to Tyler…had to call 911 soon after I got home, I was so sick…with double pneumonia! Discharged an oxygen patient (Pulmonary Hypertension) with DOUBLE PNEUMONIA!
Everyone in postop was nice and made me comfortable also my surgery went good
The staff on the third floor was great .. They took wonderful care after my surgery .all the way to discharge time .
My wife was transferred there from jasper to see a cardiologist while there our experience on the 3rd floor was the best we have ever been treated in a hospital not only did they all show professionalism but treated us as if we were part of …
I felt very comfortable with what they where doing.
Very professional…. Excellent nursing staff…. Excellent surgery staff….5 stars….all the way!!
My experience at Woodland Heights Medical was a good one. Very friendly and professional personal.
Excellent nurses and staff! Made my road to recovery enjoyable!
Every one in labor and delivery are so nice and encouraging. I had an amazing labor experience because of all the staff.
My sister’s in there with a burst appendix and they can’t fix it u until tomorrow??? There is a bug on the ceiling right above her head and they refuse to get it off. She’s asked over 7 people and they refuse.
Quick check in at register but slight hike to radiology. Technicians were very helpful.
I highly recommend Woodland Heights Hospital and Clinic. I had a good experience. No complaints at all
Woodland Heights Rehabilitation Center provided me with excellent physical therapy! All the staff are friendly, courteous and professional.
Friendly, knowledgeable, very patient staff. Awesome service!
Took amazing care of me
In the Post Partum wing of the hospital!! Nurses and staff are amazed and loving.
Going to the hospital is never a fun experience but everyone was great, the E.R. staff, the floor staff, housekeeping and the kitchen staff, made my time there a little more easier. Thanks to you all!!
The nursing staff was great. Thanks Shannon. However they need to get help on the kitchen cause food was awful and most you couldn’t eat.
Woodland Height Hospital was very nice everyone went out of their way to be very good and caring for me enjoyed the two days stay the Dr SANTIAGO he was right on time so patient and caring I would like to be his patient all the time everyone was great.
This is just a plain weird place to go….they are backwards in their administration. They are not worried about their patients and the ones that really make a difference. They are too busy trying to be politically correct. Sometime you …
This hospital treated me after my suicide attempt. The nurse’s bullied me and made fun of me. Vile hospital especially to those with mental illness. Evil
I had a major surgery and they wouldn’t even give me anything for pain after surgery whenever I was in surgery rushing me to get dressed and everything.
Experience with this place was good. Would go back there if u new where did my ex rays went. My dr didn’t get them.
Went into labor and delivery for my scheduled induction the nurse was nice but cutt my stomach with her long acrylic nails while trying to ajust the straps on my stomach and when she checked how dilated i was her nails kept scaping me it …
Worst place to go to. If you’re dying… go else where or just give yourself CPR. They couldn’t even simply diagnose my girls heart issues adequately. First off the nurse inappropriately touched her on her chest, my girl is an adult, she …
Everyone was very professional and very nice.It has been my 3rd surgery and each time it was a pleasant experience.
I will have to go for one more surgery and my chosen hospital
is Woodland Hights Medical Center !!
I am giving you a 1 because the MA was nice. The FNP is a joke and actually has her 4 yr old walking around with her, while she is seeing patients. Um I believe that isn’t allowed. Plus she is loud and I can hear her talking to other …
Very nice people, everyone was fantastic, most pleasant hospital visit ever! Everyone.
Im very. Pleased with the hospital rapid attention I did left luke chi hospital emergency room because they claim theh didn’t have enough personel at the moment to take care of my wife she was in extreme pain that was a very unpleasant …
All they worry about is how fast they can get you out their hair. Everytime i have been in that hospital for any reason it’s” Get them in get them out!” Even when I visit friends or family, the same old tired song and dance. Makes me think …
Everyone was so nice & helpful especially the tech who did my test & walked me all the way back to my car … I was not feeling well so that was great
Love love love having my babies at Woodland Heights. The nurses down to housekeeping is always A-1 service. Wouldn’t have them anywhere else no matter how new other hospitals are.
Excellent hospital system! The care that is provided at Woodland Heights is the best in the area! The only thing that would make Woodland Heights a better hospital is to provided 40 inch LCD HD TVs in the ICU and Step-down Units for the …
Best hospital for nursing care. They were excellent with my mother from the minute we went to the emergency room until they discharged her from inpatient. Everyone treated us like family.
My husbands in and out of the hospital all the time due to heart problems. And both his heart drs primarily work out of woodland heights so I would take him back ONLY for that. They are some really awesome drs.. They have saved his life on …
Everything was perfect in our recent MRI for my wife. The staff was friendly and professional. The way it is supposed to go.
Very good experience! I was treated quickly and I felt complete confidence in my care and my diagnosis!
Had to wait a very long time when I had a scheduled appointment. Then once I finally got back seemed rushed. I don’t mind waiting, but almost 2 hour wait for a scheduled appointment seems a little ridiculous.
Wonderful staff. Make me feel super calm and relaxed. Surgery was over quickly.
Very nice facility. X-rays of spine could have been more clear- may need updated equipment in imaging.
Great hospital staff, but Dr. Ron Mcmurray is a horrible doctor! Very rude and did not take the time to listen to what i had to say about what was wrong. When my mother requested for him to step into my room so she could ask him a few …
Everyone was very nice. Very quick.
My fullest gratitude to the entire staff! From the ER nurses to the DR’S who were very precise. To the nurses and RTS thank you for your extra time and gentle manners.
Friendly, not rushing, and kind people at Woodland Heights Medical Center.
I has two babies there. Good experience each time.
Was here for a pulmonary embolism in June 2015. Got my records online and it showed several medications that they were charging me for, that I hadn’t take/recieved. Charged me 50 grand for the whole stay. Doctors couldn’t figure out why I had the embolism. Nurses were mainly nice, except for a few. Will only go there if I have to.
Update 9/25/18
The MRI staff today was wonderful. They were caring and competant. …
Professional and timely service. Friendly staff and efficient.
As the hospital was full, we ended up staying 2 days and nights in the er. The er staff, drs and nurses were so amazing to us and made it as comfortabke as it could be!
The staff at The Wound Specialist Center, and Dr. Odero are very pleasant, efficient and professionally through. I recommend them to anyone with wound healing issues.
Admitted for COVID and pneumonia on Friday night. Have had excellent care especially by Joe Hawk and Perla …
I was well cared for at Woodland Heights Medical Center. I had a great staff of Nurses
attending me and an overall great experience.
Excellent doctors, nurses and support team at this hospital. I can’t thank everyone enough for the care and compassion that was shown on my 4 night stay. Keep up the great job!
They were very good with me. I had Breast C Surgery they took very good care of me. In the preop Linda took good care of me andout patient R.N Martha.were vwas very good. Now the rest of them were very good too.
Everyone was very sweet and attentive after my surgery. The staff are very competent and professional. I couldn’t be more happy with the service I received there.
It’s was fast the nurse was excellent but I was discharged with now paperwork left to go pick my prescription up that they called in just to get to Walmart to find out that it was never sent it in went back up to woodland heights hospital …
It’s all about the staff, not the patients. Waited all day and can’t get a dr to see the patient or talk to family. Trying to send patient home with high blood pressure, renal insufficiency, and severe pain from fractured back that …
Woodland Heights is an excellent community hospital. If you are seeking medical care and want to put your life in the hands of excellent caregivers look no further. Well done WHMC, thank you for caring for my wife and doing an excellent job.
At about 7:30pm, Via EMS, my 84 year mom was transported to this facility, now at 2am we are still just sitting in the ER, and have not spoken to a DR. one time. Why? The staff at the nurses station don’t seem to care a single bit for our discomfort as they laugh and play while we wait.
I sat there for 6 hours just to tell me it was nothing wrong!! Made me change out for no reason, ultrasound was painful, because she was digging in my bones, smh I won’t be going back! No prescription was prescribed to me for my pain, …
Had great care and very good doctors that explained everything. Nurses and care staff were so attentive and reassuring. My option is that this hospital is far advanced than others.
Oh how should I start. I was with my dad at the er yesterday August 29,2019 most of the staff was cold uncaring. Only one person showed any true compassion. This place promises assistance in 30 min or less. Yeah sure 65 minutes after we …
This is about the ER ONLY.
The worse ER I’ve ever been to. I was in excruciating pain and couldn’t even …
I had to go in to the ER Sunday and was admitted that day and they were very attentive and I was grateful for all their help. The nurse on the for Christine was the absolutely best and helped make my stay even better
I felt really embarrassed being there because without even testing me they assumed I had S.T.D.s when it was really U.T.I. The nurse asked me some questions about what was wrong but only asked for a urine sample. She asked me to remove my …
The staff were awesome with their level of care for me Angela Jordan-Ramirez!
Very nice staff. Made an uncomfortable situation comfortable.
The only complaint I have about this hospital is the staff are not cautious of the patient’s privacy. The staff is always loud and hold personal conversations on the floors at night where they’re heard by the patient. Every time I’m …
I had a heart attack on Friday evening. The ER folks recognized my symptoms and immediately took action to diagnose and get me The best care possible. The nurses and doctors were professional and super responsive. Woodland Heights Medical Center is where you should go for treatment and care.
The doctors and nurses were very caring while taking care of my mother. They answered all of my questions and made her feel well taken care of and included in her care plan. I would 100% recommend this hospital to everyone!
From the time I arrived in the pre op area until I left I was well taken care of.
All the nurses in the surgery area were very professional and made me feel better. Thanks for helping me through my surgery.
Most friendly and polite and professional people I’ve ever met.
I was there 6 days with Covid. Those doctors, nurses, respiratory therapist, any employee helping take care of me while I was there all alone were angels. They took very good care of me and everyone there needs special prayers
I had a double knee replacement this past Monday. The entire staff at the hospital & Dr. Peter Ross & his team were PHENOMENAL. For years I lived with horrible pain from spurs & arthritis. To a point that even medications weren’t helping. I feel a 1000% better & so grateful for results. Thank you Dr. Peter Ross & staff involved
My wife came to the emergency room. Here. Placed in a bed for 2 hours…when she went to use the pull up bar..she placed her hand in dried up blood. It was all over the metal part of the bed. Her nurse was also very rude to her in more ways …
Charity, Billy & Danielle, in the Cath Lab, were outstanding roll models today. Our procedure was scheduled for 8am but because of 2 unforseen emergencies it was pushed back to 6pm! They constantly kept us informed and because of that we …
My experiences with the staff especially in the ER has definitely been the WORST I have EVER had. I have been a patient of the ER and urinals with urine sitting on the bathroom sink belonging to another patient still there. NASTY! Nursing …
On my recent visit, the staff in the cath lab were very professional. They Maintained my privacy at all times. I could not have asked for better nurses and techs to have taken care of me. I would recommend the Woodland Heights Cath lab Team to anyone needing heart care.
Stefani was the absolute best with my delivery experience. She was very attentive and very encouraging through the process. This is my 3rd baby and she was the best nurse hands down from all of my experiences.
I was upset because I had the first appointment of the day and they took two women who came in after me first. I had to go to the desk to remind them of my 8:15 appointment. They opened at 7:30 and I was the first in the office and the first to register.
Everyone was really nice an very attentive 2 my needs an explained everything step by step be4 my surgery an after.
My husband went in for a blood transfusions, every one was very helpful and took care of him with care. Thank you all for your service.
Woodland Heights Medical Center is one of the best hospitals I have had the opportunity to be at. From the moment you meet the Nursing staff to the EVS team everyone is very friendly and hospitable. We delivered baby #2 at this hospital and …
I’m doing this for my dad (Robert Clifton )who doesn’t have a smartphone but he was treated very well all of the staff was very nice . Even though it was not all up and running due to covid. It was a good stay for a hospital ..
Robert Clifton
The clinic was very clean very efficient and all the employees were so very nice very professional wait time wasn’t long at all in fact things moved along so quickly I was out the door before I knew it I would recommend going there anytime …
It’s pretty dang bad when you have surgery at this so called hospital. My boyfriend had surgery there today and the morning staff that checked him in this morning 3/30/21 failed to put his bracelet on him for his identification. He had very …
My mother recently had to visit the ER. She came to WHMC because we have always had very good treatment/care. Of course the nurses are always very professional and very good at their jobs. She had a nasty case of cellulitis in her face and …
The hospital is very clean and the staff are very friendly and professional. Any questions asked were answered rapidly. We did not have any complaints at all. Congratulations to all for taking an excellent care of my wife. Keep up the good work and God bless ya’ll.
Very easy and relaxed, all staff was pleasant 🙂
Very professional
Zero postoperative pain
No pain pills needed …
I had an emergency room visit recently and was admitted to the hospital. I was very pleased with my care from beginning to discharge. Excellent Doctors, nurses, assistants, anesthesiologist.
Excellent service from the moment I entered the ER. Thorough work over, thus quick diagnosis determining my immediate need to be hospitalized. Once admitted and securing a room, the 3rd floor nursing staff were at the top of their game. …
The people @Woodland Heights Rehabilitation are so nice, explanatory and considerate
Made visit to the ER about a week ago for my 2 kids. We were sent back in a room within 6 minutes of being there. The Doctor came in within about 5 minutes of being in there. Then we waited for a little bit for him to get the prescriptions …
I was hospitalized on Christmas Day 2020 with Covid19. My experience from the Emergency room on up and into the Covid unit was really good. The Staff and Dr’s treated me extremely well and I had the best Nurses that you could ask for…Extremely good Staff that took really good care of me…
I had a total hip replacement done. The entire staff that I encountered went above and beyond to provide me with an excellent level of care.
Some of the time it was like your own family jumping and coming to help. …
They are very courteous but friendly . Always make you feel comfortable from check in until you leave .
My daughter had a cyst that needed to be drained. The doctor injected her and immediately started cutting her. She was crying the entire time! Although the procedure was quick, he should have waited for the numbing to take effect. Then they …
I had surgery on New Year’s Eve and it was a great experience. From the registration staff to the PACI nurses, I received excellent service. My nurses Dana and Linda in pre-op and the CRNA Billy were all fantastic and I can’t say enough about Dr. Marotta and Dr. Humphries and their excellent work and bedside manner.
Very caring staff. Good experience. Professional and courteous.
I went to the ER at Woodlands on 6/19 for a broken ankle and Dr Brown was very kind about his delivery of the news about possible surgery, the nurses that xrayed and splinted my ankle were also very kind (and even allowed me to get a photo …
The RPT was excellent, very patient and professional. I would not hesitate to return for any needed treatment.
My daughter had surgery at WHMC, and I am so thankful for the care that she received. Linda in pre-op, Tammy in surgery, and Sherri in recovery were each wonderful.
I have never been treated like this in my life the nurses were GREAT and they seemed genuinely concerned about my well-being. Dr Williams was GREAT also it was a win win for me
I had some of the most amazing nurses in Rose and Adriann. The preop team was wonderful and I felt well cared for through the entire stay. The only downside was the food. Something light, fresh and nutritious would sound much better the day …
If there was a 10 star, I would use it. I have no more dizziness. Thanks to a very nice your man Josh. He is great. Everyone was very nice.
Everybody there actually listens to you as the patient and do as you ask. They explain everything that are doing to you and it helps to keep you calm. All the nurses in step down for room 11, y’all were awesome and I truly appreciate all you did to help me during my stay.
Everyone was really helpful and very knowledgeable in their department. They shared valuable information and worked efficiently to solve problems and concerns that I had. I would definitely use them again.
My husband was admitted to Woodland Heights for a sudden illness of an unknown origin. Everyone, from the EMT personnel that first arrived at our residence to the entire medical and support staff at the hospital were top notch. They were …
Dr Brown in the ER is awesome. Radiology staff were attentive and very nice. 3rd floor staff took excellent care of my mother-in-law during her inpatient stay. Great job WHMC.
From the time we arrived to the finish everyone was excellent in the care of my husband Lee Day. We could not have asked for better experience. We have been using Woodland Heights for over 16 years and will continue to do so.
All of the hospital staff always seems very helpful. Luckily I haven’t had to spend to much time in a hospital but Woodland Heights is the one I choose.
My husband came in by ambulance on 12-11-2021 with a broken shoulder around 8 PM. We had to ask several times to be discharged. Xrays were taken, blood was drawn 3 separate times all before 9 pm and all that was done was one shot of Morphine and a sling. We were finally discharged around 1:30 am.
I had two separate day surgeries recently at Woodland Heights. The first was on May 5, and the second was today, May 18. I want to give a shout out for all the team members, both doctors and nurses who provided my care in pre-op, OR, and recovery. Everything was perfect, and I’m doing great. Keep up the excellent work!
Took great care of my mother’s need for diagnostics. Staff in the radiology department were so proficient and accommodating. Brilliant team!!!
I’ve always except for one time had a very good experience with Woodland Heights. I recently had a procedure in the Cath Lab.The entire “crew” made me feel at ease and took great care of me. Thanks Billy, David, Rick and Chasity for all you did.
I have personally been to the ER on several occasions as a patient and a visitor as well as having a couple of out patient procedures. I couldn’t have asked for a better experience in Radiology. The staff is amazing and very comforting …
Timely and great care. I didn’t wake up dead during stay.
All I can say is that I’ve trust this hospital every since I moved to Lufkin. They have always took care of my family. Now that covid-19 is around they have taken good care of my dad. I trust this hospital so much and they always make you feel welcome. They have great nurses, great respiratory therapist, and great doctors.
This was an amazing experience I was nervous about having a heart cath done. They were excellent people who were passionate about the patient care. Love this hospital
My dad had surgery this month at Woodland Heights. Teresa was one of his nurses once we got to his room. I can’t say enough good things about this remarkable lady. She truly cares about her patients. Thank you again Teresa for all you …
I cannot say enough about my care at Woodland Heights. It was the first time in my life to go to an ER, and my experience from the time i was there at 5 AM Thursday morning to the time I was released from the hospital on Friday afternoon, …
I came to the Emergency room for what i thought was my appendix, turned out to be a kindey stone. As i approached the desk to be checked in, Monica looks at the other lady and says ” ol lawd”.. How inappropriate and unprofessional. She was …
People are very friendly and kind. Thanks for making me feel special.
Receptionist was friendly, technician was awesome 🤩 she took time to take care . Thanks 😊 …
The people were very gracious they were on time and I had a great experience
The care that I received as an Outpatient was outstanding. From the Nurse that checked me in to the Nurse that let me go home, everybody was cordial, was patient, and very thorough!
Check in was speedy. Radiology took me in5 minutes. Technician was wonderful ‼️ East to enter patient portal.
My personal experience was crazy slow
But what I witnessed regarding another patient was even worse. To try and purposely make a patient go to another hospital is bad, but to talk about them when …
I definitely recommend using Woodland Heights ER for quick reliable accurate triage.
Recently had my son born here. The staff is really nice and attentive to anything you need. They do anything to make you feel like family. Always make sure baby and mother are taken care of. Unfortunately don’t remember all the nurses names, only one I remember is Mary and she was Incredible along with the others!
I felt very cared for and very safe for my procedure. Everyone was so friendly and caring. Thank you to the whole OR team for taking great care of me!
I would have to say I had a unique experience due to a longer than planned stay in L&D and our little one spent a week in NICU. But with all that said Woodland Heights Women’s Services ALL around went above and beyond to care for me and my …
They were really good to me the last time I went in. Last night we stayed in the waiting room for four hours before they saw my girlfriend, which couldn’t be avoided because they had people coming in by ambulance and no rooms open. After …
They did great on everything even taking care of my daughter and myself
I delivered my daughter at Woodland Heights in June 2021. From labs & pre-registration to admitting & every step of the way after that I was met with friendly, caring, professional staff. My short stent in L&D with my nurse Mary put me at …
Everyone was so nice and knowledgeable of my visit prior to and after. Overall i am very pleased.
Very efficient and quick serving. Representative is customer friendly and helps makes exams steadfast and correct. Techs are friendly and helps to make tests safe and you feel comfortable always.
I have 9yrs of CNA nd 19yrs of Home Health
Heart surgery staff and Doctors were great. Felt I was in good hands. Emergency room nurses took good care of me after surgery. This was the second time in the emergency room at this hospital and both were very good experiences. Keep up the good work.
Went to Woodland Heights to have an MRI. The tech was very helpful & comforting.
They don’t take care of you if you have a severe problem they will send you home and tell you talk to your pcp
It’s a great place to but my teeth hurt so bad in the dentist office was closed I was out meds I got some there. But the doctor did not much about teeth. It will help win someone gone for help there is someone that can help you. So can you get a dentist there. Woodland height did a great job helping me.
Most pleasant hospital stay ever during an emergency!
Brought my husband to the ER with a diverticulitis attack and in serious pain. …
Love love love the nurses and doctors everyone that works in labor and delivery! They are absolutely amazing and take really good care of their paitents and make them feel very comfortable! Had my first experience with them having my 3rd …
ALL of the professionals at Woodland Heights Medical Center were THE BEST I have ever encountered. The nursing staff there are tremendous and charming and helpful !
I came into this emergency room at 5:00 a.m. this morning and told the staff I am 7 months pregnant. They have treated me with the up most respect. When I tell you the staff are amazing they are absolutely amazing.
I have used this hospital 3 times in the last 2 months and the service was fantastic. Haley, Sherti and Martha were nurses that helped me during my surgery and they made me feel at home. I want to thank the staff at this hospital for the wonderful service. Thanks, Lin Hebert
Just had an emergency c section delivery at the hospital. Time was of the essence so, I called ahead to let ER and L&D know I was arriving. ER was not prepared as they should have been. They said they would have a stretcher waiting but …
I had a first time delivery there with Dr.Drake. Outstanding bedside manners from both Drake and every nurse that come into the room to assist in any needs. I felt as if all my concerns were their top priority! They truly made the whole experience so much more amazing! Would only do it again if I had the same phenomenal team♥️
Showed up to get X-ray of my back for my chiropractor, diagnostic x-rays. The check in was aweful, took 45 mins because the lady “couldn’t verify” either one of my insurances( United Health and Cigna). Then I had to wait an additional 3 …
My nurses we’re great my night nurse, I can’t remember his name but if he reads this he was a skinny blonde sweet sweet man who took excellent care of me I appreciate him dearly. My only complaint about my entire stay at the hospital was it …
I delivered my baby on Thanksgiving day here. The nurses in L&D (Emilie and Meryl) were amazing! Very helpful and attentive during the whole labor! The night nurses Wendy and I cant remember the other girls name… but they were so sweet …
Had two tests done recently. It was a very busy day at the time and patients were backed up, however I was seen in a very timely manner for both mammogram and bone density tests. The tech was fantastic.
This was my 1st time having a procedure done here and I had the best experience hands down from the time I arrived until I was discharged! I felt important, and prioritized! The nurses, Amanda & Wendy, were more than amazing. But not to …
Dr Fowler is amazing. He has been doing dental work for so long nothing is a problem to him. He will probably give you a couple of choices to work from. His staff is the best! Very friendly and even remembers your name when you call or sign in. Would recommend him and his Hygienist, Kevia, to anyone.
I had the most professionally medical treatment I could ever ask for. Shout Out to Dr. Srinivasan Gurram, all nursing, nursing techs, and housekeeping staff (Kylie, Michelle, Erin, Sabrina, Phyllis, Kathy) I would recommend Woodland Heights Medical Center to any and all. Keep up the awesome service!
Worst hospital ever. My girlfriend goes from her doctor to the ER. Doctor calls and let’s the ER know she’s there. She checks in and 3 1/2 hrs later she if finally sick of waiting. So she goes up to the counter and asks. “I mind you she …
The doctor was wonderful but I had the rudest nurse that I have ever met. Someone with that attitude should not be in the nursing profession. I don’t know her name but she works in the emergency department.
Tha physical therapist at Woodland Hgts are the best!
Stayed with them for 4 days and 2 surgeries. Op room staff and 2nd floor nurses were outstanding. Great care givers. Believe it or not….I actually loved all 3 meals everyday.
Matt, thank you for being so personable and kind. As the first person patients see your demeanor sets the bar high for others to follow. Julie Downs, thank you for your calming words and kindness. You made a very nerve racking xray pleasant, and something I won’t put off in the future!
The waiting room was very full, during omicron. I was uncomfortable with that, had to wait about one hour. I don’t understand why they didn’t have patients wait in their cars and text us when we needed to go in. Could not socially …
The whole staff was very caring and professional. No waiting. They called exactly when my appointment was made. I felt safe and secure. Of course my wife was allowed in for pre op. Amid the pandemic, the RN’s and everyone else including Dr …
I’m always treated with respect and confident that the best nurses and Doctors will give me excellent care at Woodland Heights the mammogram nurse is awesome and polite very skilled at her position.
This is my go to hospital. The location is convenient and the staff are all courteous. I feel comfortable here and never get lost within its walls. Whether I’m with doctors, nurses, or therapists, everyone makes my visit pleasant.
The wait was short and the staff got me to a room in the ER quickly. Thank you to Kristie in registration, Kim and Pam in the ER for the great care. You all definitely made my visit smooth and eased our concerns!
The nursing staff was wonderful. I only had to wait 5 minutes to be called back and they were had me out much quicker than I anticipated. Wonderful experience.
Apparently this facility like very many across Texas and our nation is putting finances first because they are run by insurance companies. …
Labor & Delivery nurses were very nice and helpful. Every question I had they answered and if I needed anything they were always on top of everything. Yes, it’s their job but they truly showed they cared and made me feel so comfortable. …
The ER staff was so respectful and quick to take care of all of our needs. Their facility was a bit small but their level of care totally made up for it. I will absolutely use this as our go to hospital for now on.
My experience was very pleasant. The staff was nice and friendly. I was in and out in a short period of time. I have used Woodland Heights for years and would refer them to friends.
Great staff! Everyone was caring and organized from preregistration, to surgery, and to the overnight stay.
Went to have day surgery. I was very impressed all around from admission to discharge. Everyone was professional and courteous. I will definitely go back if I need to.
No way to make appointment for an X-ray. They are done as a walk-in only basis. Two and a half hours later I was finally registered and then another ten or so to get X-ray. Once registered it was a breeze, but way too long to wait for registration.
I recently had a colonoscopy, the moment I walked in until I walked out, it was such a positive experience. The nurses before, during and after were so kind and thoughtful. I just appreciated everyone especially C. Dubose and Dr McElroy.
My son had surgery Monday. The nurses are awesome, Martha and Linda in surgery took great care of my son. He was a very hard stick to start an IV but they were very patient and kind I can’t say enough about how happy I am with the care he received Dr. Marotta is the kindest person. I highly recommend her and this hospital.
Had some outpatient tests done recently and I was treated like a King. Everyone there was more than kind. Knowledgeable personnel was a joy. Wasn’t spoken down to or treated like an intruder as has happened in the past at different …
Nicole is a wonderful therapist who has helped me feel more confident and positive.
The staff in admitting was on point for me, so good! The nurse’s in day surgery was beyond helpful too!!! Oh, The areas in waiting & restrooms were very clean. …
My name is Janet Sales. I was admitted to Woodland Heights after being transferred from Crockett’s ER. The staff was very gentle, professional, and caring from the moment of arrival until my departure. From attending to my personal needs to …
The service was good. No complaints. Glad i chose Woodland Heights be my second time to go in this month. Hope i don’t go back in in a while. Just been sick getting better. Glad they could take care of me.so if u have to go in the hospital choose Woodland Heights.
I went to Woodland Heights for a sleep study and was very pleased with the care I got. The staff was very knowledgeable and professional, they answered all my questions. I would recommend them for medical care.
I think woodland heights medical center in Lufkin Texas is one of the best the nurses the doctors they take real care of you from my experience they were great
Being I had had the procedure done before, the nurses were very informative and experienced in the field.
The staff and Dr Fuentes are awesome. Excellent care with a personal touch second to none.
Used Woodland Heights Hospital for an emergency & was treated exceptionally well from the ER, ICU & floor staff as I was in a room. I recommend this hospital very highly.
Josh was the BEST. He really listened to my complaints . When the first set of exercises didn’t work for me, he kept at it until he found some that did.
If I could rate this -5 stars, I would. My dad went in there with severe pain coming from his stomach and we were put on the hallway, no room. My dad would scream of pain and doctors and nurses would just walk by or stare at him without …
I didn’t have to wait long, the staff was very friendly, and the facility was clean and had a warm feel.
Over all the staff provides good care and service but the cafeteria AKA food and nutrition provides poor service poor servings and poor quality food and they do not provide the different sections of the hospital the proper adequate …
Our family received such attentive care at Woodland Heights. We had been using another hospital and when I witnessed the care a family member received at Woodland Heights, i opted to start using Woodland Heights and had to learn new doctors …
Amazing staff of nurses, treated me like family! Excellent Doctors kept me updated on my condition. Surgical staff as well! Very professional and caring. Even the kudos to the kitchen staff! The food was wonderful. I highly recommend anyone …
Excellent therapy sessions so far. Well pleased with all my therapist.
Arrived in e.r. at 10:45 a.m. at 5pm I was informed aftershift change(30 min) I would be taken to my room in 30 minutes. At 9:30 someone came to e.r. to take me upstairs. I won’t even discuss the attempts that failed at drawing blood and …
I went to woodland heights pregnant and very sick with recurring fever and sweating got sent up to labor and delivery. The nurses there where very condescending and rude My fever would come and go so when I got there it had gone. They …
Last Friday April 15,2022 I had a procedure with WHMC outpt surgery! To be honest I went in trying to be very calm when in fact I was petrified! But, that did not last long! The staff (I mean each and everyone) met me with smiles, …
Thank the emergency room medical staff, for taking such good care of me, when I came in for my shoulder. I was in much pain, but the nurses and doctor and exray staff made me feel great, by assuring me everything will be alright. I did not have to wait long too. I always love Woodland Height Hospital, they are super.
The tech was very compassionate, she explained everything very clearly every step of the test! It was a very pleasant experience.
I went in through the ER for severe abdominal pain, they were full to the max with patients but they treated me so kind and got me comfortable. After running tests it was determined I needed my gallbladder removed and I was admitted and got …
My dad had to stay overnight in the step down unit. The nurses were kind but the area seemed to be short staffed. His lunch tray wasn’t brought to him until after I asked about it. There seemed to be lack of communication(perhaps on the …
I am leaving the hospital and I would like to take this time as my wonderful wife is driving me home. IF You ever need to visit a hospital for any reason WOODLAND HEIGHTS MEMORIAL is one fantastic place. Every 30 minutes a RN was in my …
It takes too long for registration they told me my appointment was at 1:30 they asked me to be there at 1:00 I was there at 12:50 had to wait it was almost one it was almost 1:30 before they saw me for my to register I did that I gave the …
I got registered fast but waited 1 hour to get my test ultrasound that took 15 mins…
Staff was fantastic. Each came to my room prior to surgery and introduced themselves. Very personable.
If I were the one giving Awards I would give one to Tanisha oh my she was awesome
She was able to find a vein that did not collapse I had no pain Awesome Texh
The staff at Woodland Heights were awesome and took very good care of me!!!
They were very caring & explained to me the process for my surgery👍👍👍👍👍 …
Technician, in mammogram area,experience s awesome! Wait time was very good. Overall experience was very satisfactory
For having surgery this was the best experience I have ever had in a hospital. From pre-op to surgery to post-op each nurse and Dr. was very personable, friendly and helpful in every way. I was very comfortable and any fears or apprehensions were quickly eased. Thank you, Woodland Heights Hospital.
I exercise on the order of Dr Mangla, cardiologist, in the Woodland Heights cardiac rehab center. The personnel there are extremely friendly and helpful monitoring heart rate, oxygen and blood pressure while exercise is going on and after it’s over. My exercise helps me strengthen circulation in my legs.
I had to visit the ER today. I was in excruciating pain. The staff worked quickly. I was getting a CT scan within half an hour of arriving. Dr. O explained everything very thoroughly. The nursing staff was friendly. I’m so thankful for Woodland Heights.
The nurses at woodlands usually are great! They actually show empathy and do their best to make you feel better 😊 …
I would give the highest number available for this hospital . Especially the Dietary staff April, Ty, and the whole crew. They have the best food of any hospital we have ever been in. We stayed there 15 day one stay and 6 another any you …
The L&D nurses are amazing!! Nurse Kim on night shift was an angel sent from heaven. 10/10 recommend having your baby with woodland heights!
One of my worst experiences ever. Came in for labs, was redirected 4 times. The 5th person was on break, and announced such LOUDLY. …
The hospital staff took me in immediately. Everyone did everything they could to make my stay as enjoyable as possible. If you are going to be in the hospital, woodland heights has the right idea on how to do it. Thank you
I previously had such a great experience while I was admitted, I felt like taking my husband there when his BP was 186/110 accompanied by chest pain. Thet quickly did an EKG and placed an IV port and sent him back to the waiting room. After …
Thank you so much for the amazing care received today! My mother took a fall and had several complications! Everyone was so kind and caring from the ER to the 3rd floor!!!
It was awesome! The wait time was minimal. The girl who did my ultrasound was very professional and yet she put me at ease.
This review is for the security guy (Curtis) working at the front entrance of the hospital. Very rude person. I wasn’t aware the front entrance doors were locked at night. I asked him, “How do I get in?” He very rudely proceeded to tell me …
I have to say that even though health issues and surgery is never fun, Woodland Heights made it much more bearable. The hospital and Dr. Jerry Johnson made having a hysterectomy more pleasant than it might have been.
I really love the effort they all have. My experience with them in the ER on the few accounts was smooth. When my son was born and had to be in the NICU they made the situation easy and not so overwhelming, great nurses!
I have never actually had a bad experience at Woodland Heights imaging center. They do a good job of staying on schedule and the practitioners that I have interacted with there have been fantastic.
A few months ago I came in to the er in a lot of pain. They helped a little with my pain and did a CT scan and blood but instead of trying to fully figure out what was wrong and y I was in a lot of pain they told me to just take antibiotics …
I’m Ron Irvin, I had a colonoscopy Mon the 16th at the Woodlands Heights. I was treated very well even though I was unsure of the whole process. Dr Hamaker and the staff at the hospital were very kind to me and made me feel at ease. Thanks to all!
My outpt surgery experience with WHMC was great! Jessica B in registration, Linda RN, Anesthesia and of course Dr Heller were outstanding, very professional, kind and caring! I thank each and every one of them.
Woodland heights medical center took véry good care of my concerns & needs. I was cared for by people who showed me a great deal of compassion & professional attitude.This made my stay a lot less stressful knowing I was in good hands.I …
Everyone was wonderful and knowledgeable. They made me feel comfortable. They were prompt answering my call light and delivering whatever I needed! They lady in dialysis is simply wonderful!!! I would definitely recommend them!!!
My grandpa is currently here on the 3rd floor and those nurses on daytime weekend shift should not be employed. They’re rude and do not take care of there patients. This is literally your job, if you hate doing it quit. …
I have a lot of medical issues and this is the hospital I go to. And the food staff are so sweet. April joy comes and checks on me and the food is great. At least my experience is pretty great when it comes to the kitchen and the staff.
Had an unexpected visit to the ER , early morning, excellent care, nurses were fantastic Kim was understanding and concerned with my problem. Dr Jones was so nice and compassionate and thorough!
Only in for one night. I was dehydrated and low in potassium. Got what I needed and was discharged the next day. I was treated very well and got to speak with the nurse in charge and she was very knowledgeable. I would not hesitate to go back.
I had my c-section at Woodland Heights in Lufkin, Texas. The staff members in the operation room were amazing. They kept me calm and relaxed during my c-section. The labor and delivery nurses and lactation consultant were super helpful …
I had a heart attack on a Friday, ended up at Woodland Heights on Saturday. I was through the Cath Lab, had a stint, and discharged home by Monday. I can’t say enough about the doctors and nurses here. Everyone was professional and very …
This is my 4th time to go through Woodland Heights’s outpatient admit process for a radiological procedures. I have no relation to anyone there and no previous knowledge about this facility as I have recently moved to this area. I do want …
So far it’s a 1 star visit for my mother in law. The “nurse” for MRIs has already been reported and we just got here. “Nurse” took mother for her test and without explaining what she was doing she strapped a mask on her, my mother suffers …
My husband went to the ER as he was having an allergic reaction and his tongue was swelling. They were highly efficent in everything they did. From the Dr. to the nursing staff-everyone was friendly and welcoming and knew exactly what to …
Excellent health care by very experienced health professionals. In addition April ensured I was provided great meals after fasting, even personally prepared special order omelet. Special thanks to Days, Christine, Paul, and Suzie for their excellent care.
The nursing staff was excellent! The hospital doctor was very good and very personable. My personal wound care physician visited daily as well. Only improvement needed was cafeteria open hours, food, preparation, menu, meals not real good
Staying here currently over night with my father, and let me just say, the best part about this experience is because of the kitchen workers. To begin when I got here my dad was waiting in a hall way on a bed where I waited with him for …
My experience was with the emergency room . All the staff treated me with respect, compassion, and kindness. I never felt like I was just in a room somewhere. They were always keeping me up-to-date and informed on what was going on. Top notch department!
Jayce on third is a rock star!!! She took such great care of my mom for 3 days! She went above and beyond to ensure my mother’s needs were met! She is an excellent nurse!! Loren, patient care tech was also amazing and such a happy and caring tech! Thank you woodland heights for the wonderful care!
I went to the ER at Woodland Heights due to breathing problems the ER was fast and great I was transferred to a room quickly , I was not able to eat much but the manager April came to talk to me and help me get food I could eat she checked …
The nurses in Step Down took excellent care of me. Thank y’all so much. The young male nurse was so kind, to be so young and care that much was amazing! Cafeteria workers was amazing very kind, Thank you Missy. I would recommend this hospital to family and friends! Thanks again
From the beginning to the end I was given excellent care and truly was listened to and explained to clearly about my surgery procedure process. I appreciated how efficient the staff were and the great bedside manner of them. Thank you for making my experience as painless as you could.
I went to Woodland Heights Diagnostic Center for a bone
density test. The wait was very brief and the technician was so friendly and nice. She was very professional and knowledgeable. We talked, laughed and I felt …
I was scheduled to have an MRI. I did not know what to expect or how hard it would be to “enter” the machine. Margie was Kind, Patient and helpful ,as was her assistant Josh. They both took Great Measure to assure me and had my well being …
I had surgery at Woodland Heights Medical Center last week. My experience was great. From Mrs Linda was got me prepped and ready for surgery, my surgical nurse, Hailey, and my Nurse Anesthetist, Billy. My nurse in recovery was absolutely …
I took my husband to the ER approximately 11:00pm on Aug. 28. The ER staff was very friendly, and attentive to our needs. The ER doctor was friendly as well as knowledgeable and professional. The staff performed their duties quickly so …
I had no problems at all during my stay. I had very caring nurses everyone of them. April in housekeeping is very serious about cleaning every room as if it was her own home. The food was great and was very comfortable and I felt safe. I …