Worcester Credit Union is a financial institution with a complete suite of products, services, and technologies to meet our members’ saving, borrowing, … See more
Just try calling them and leave multiple messages and see if they pick up. They won’t call back. Awful service. Since they fired all there old employees place has gone done a lot
They have THE WORST atm drive thru imaginable. They have the driveup window in the same lane as the atm so you get stuck there waiting ATLEAST ten minutes because the people working there take ten years. And this has happened to me everytime I go there. It’s a huge inconvienece.
This bank reported inaccurate late payments to my account and lied about removing them. Very dishonest place to bank. It is sad that a bank would be so grimy in their dealing. I think they are undercover prejudice. I would not recommend them.
Worcester credit union by far is one of the only financial institutions that actually hold true to their standards of individualized considerations . They exceed expectations that everyone’s situation is not created equal . I have nothing …
Customer service and pace leaves a lot to be desired. Took forever to complete a very simple check deposit. While I waited, nothing was said to me – very little to no acknowledgement. No update, nothing. My time was not respected. The Drive …
Wanted to support a local credit union. The day I opened my account I asked if I would get my debit card that day. I was told yes. After they deposited my $$, I was told by the same person that their card machine was down. They’d call me …
Great bank! WCU helped me refi my home when no other bank or credit union would. Everyone involved with my loan process was attentive, responsive, and made the refi process as stress-free as possible. Highly recommend this bank!
I honestly DON’T see why WCU received such bad reviews! Over the past year and a half I have refinanced my house, opened an equity line and purchased a new car with WCU effortlessly. Yes, they had to close their lobby due to Covid19, …
WCU helped me get a better rate on my car loan. It was fast, easy and painless. We were able to do everything through the online channels and docusign. Great Credit Union, with friendly, knowledgably and outgoing staff. Keep up the great work!
The bank as whole has by far the best customer service. Shoutout to Yesenia over Worcester Credit Union. In one word AMAZING! From start to finish she was friendly, knowledgeable, and patient! It’s representatives like her that worcester credit union is the best of the best.
PLEASE 🙏!@ DO NOT BANK HEAR!!! Iam a government employee that makes over 75,000 a year and a credit score of over 730…they wouldn’t let u borrow $1.75 to ride the WRTA!! PLUS THE WORST CUSTOMER SERVICE TO ADD INSULT TO INJURY!!! …
You will enjoy a great banking experience at Worcester Credit Union. Nancy and all the managers and staff are professional and very helpful. They provide excellent customer service.
Poor Customer service
All good very nice people.
The tellers and staff,hands down the BEST !!!
the salary to the employees is very bad
Great service! And very friendly
Drive through only teller took forever to cash a check
Worst Bank EVER!!
Bank personal are very professional and nice. They always approve me for all the loans I need, wouldn’t bank anywhere else.
Just try calling them and leave multiple messages and see if they pick up. They won’t call back. Awful service. Since they fired all there old employees place has gone done a lot
They have THE WORST atm drive thru imaginable. They have the driveup window in the same lane as the atm so you get stuck there waiting ATLEAST ten minutes because the people working there take ten years. And this has happened to me everytime I go there. It’s a huge inconvienece.
This bank reported inaccurate late payments to my account and lied about removing them. Very dishonest place to bank. It is sad that a bank would be so grimy in their dealing. I think they are undercover prejudice. I would not recommend them.
Worcester credit union by far is one of the only financial institutions that actually hold true to their standards of individualized considerations . They exceed expectations that everyone’s situation is not created equal . I have nothing …
Rude staff where their saying is make people feel unwanted
Customer service and pace leaves a lot to be desired. Took forever to complete a very simple check deposit. While I waited, nothing was said to me – very little to no acknowledgement. No update, nothing. My time was not respected. The Drive …
Wanted to support a local credit union. The day I opened my account I asked if I would get my debit card that day. I was told yes. After they deposited my $$, I was told by the same person that their card machine was down. They’d call me …
Great bank! WCU helped me refi my home when no other bank or credit union would. Everyone involved with my loan process was attentive, responsive, and made the refi process as stress-free as possible. Highly recommend this bank!
I honestly DON’T see why WCU received such bad reviews! Over the past year and a half I have refinanced my house, opened an equity line and purchased a new car with WCU effortlessly. Yes, they had to close their lobby due to Covid19, …
WCU helped me get a better rate on my car loan. It was fast, easy and painless. We were able to do everything through the online channels and docusign. Great Credit Union, with friendly, knowledgably and outgoing staff. Keep up the great work!
The bank as whole has by far the best customer service. Shoutout to Yesenia over Worcester Credit Union. In one word AMAZING! From start to finish she was friendly, knowledgeable, and patient! It’s representatives like her that worcester credit union is the best of the best.
PLEASE 🙏!@ DO NOT BANK HEAR!!! Iam a government employee that makes over 75,000 a year and a credit score of over 730…they wouldn’t let u borrow $1.75 to ride the WRTA!! PLUS THE WORST CUSTOMER SERVICE TO ADD INSULT TO INJURY!!! …
You will enjoy a great banking experience at Worcester Credit Union. Nancy and all the managers and staff are professional and very helpful. They provide excellent customer service.