THE ABSOLUTE WORST company to work for, especially through a temp agency…..they hire you just to decrease their workload and then fire you 3 weeks later…..and the boss is a perverted womanizer…..he’s married with children but continues to make sexual advances towards the new hires and anything else with legs….
This is their Wars insurance then you can choose..my claim is already on months I don’t receive any response..when I call is hours
to waiting somebody answer the phone I spoke with a supervisor and they promised me to send it mail it email it my papers and nothing worst of the worst company
When you call customer service, you might not even reach them, you’ll speak to the call back center, which has no access to the policy.
What kind of sense does that even make, hire more people to answer the phone; bad customer service due to lack of hires to man the lines.
Got insurance policies from these people have been fighting for months to get money returned, the people are very rude have no knowledge of there jobs started in April of 18 this is end of August still no money they expect you to read there …
The best flood insurance underwriters. As an insurance representative, I have many providers to chose from when in need of flood coverage from NFIP. Wright flood is the most competent and knowledgeable in the industry. Plain and simply put, they are the best!
Recently purchased a home on the water elevated 10′ on pilings and took out a policy with them. They came and took pictures of our house. Due to a plastic shed from Lowe’s that we keep our lawnmower locked in under the house they wanted to …
I have filed a compliant with BBB on this company, I am very disappointed with Customer Service, I am trying to cancel my policy but Wright will not cancel nor refund perminums paid, this is NOT the kind of company to do business with.
7 weeks after the flood, still no payment. Damages are under estimated. Can’t get in touch with anyone that knows anything. Famous answer to all “I am not licensed to answer that question”. I received someone else’s check. Their name/claim#/phone with my address.
Horrendous company. I got a new flood policy in Dec Wright Flood still billed my mortgage company after knowing I had a new flood insurance. Have not sent back the 4,000.00 they were paid. Basically telling me ” oh well”
Had a flood in August 2015 on my townhouse in Tampa. Wright Flood is contracted with Colonial Claims Corp for adjustments. Colonial claims sent Stu and Connie Whitehurst to estimate damages. They underestimated damages and were difficult …
By far the best NFIP carrier out there. There are lots of flood administrators out there working on behalf of the NFIP and FEMA, Wright is the only one that is easy to work with and responsive. As an agent, I don’t have to wait too long for …
We sold the property covered by Wright Flood, a check was issued to us for the remailing portion that we paid, we deposited the check, Wright canceled the check, saying it was not the correct amount & the bank charged us a $12. cancelation …
Wright subcontracted to Fountain Group for adjusters. My adjuster took it upon himself to pick and choose whose property he ‘inspected’ first despite the order or timeliness of the claim. He inspected the property here in Houston on 9/12. I …
I never purchased Flood insurance but somehow I had 591 dollars taken out of my account from your company. I want a full refund NOW!! This is fraud I want a call back A.S.A.P!!
Good luck in getting accurate information from this company. We flooded on Aug 26, filed the claim on Aug 26 and adjuster visited on Sep 8 and we are still waiting on the advance 24 days later. Four calls to their Claims department and …
In my opinion this company cannot be trusted for flood policies. They unilaterally changed our flood zone to X from AE so they could cancel our policy even though we had been paying the policy since 2006. I implore you not to trust Wright’s with your family’s protection from floods.
In my experience, this company does not treat the insured fairly, equitably, or with any semblance of compassion or decency. In my educated opinion destroyed my policy after me paying since the early 2000’s so they could help their bottom …
I had a great experience with Wright Flood. I received all checks (advances, payments) fast and with amounts discussed, or higher, than signed for with my adjuster (who was also awesome). Initially, I received poor information from an …
It took me 6 weeks to speak to a representative as I could not get any information from their app or their website. I know thar this is a disaster area, and they are busy, but no response to a person who has literally lost everything seems irresponsible.
TERRIBLE ! AWFUL!, THE AGENT HAS A NON WORKING #, THE POSTED HOURS 8 AM TO 8 PM , BUT THE RECORDING SAYS “WE ARE CLOSED, CALL DURING BUSINESS HOURS” AT 1 PM , I PLACED THE CALL ESTERN STANDARD TIME ON A FRIDAY!!! …
The worst unfortunately I had these jokers when hurricane Michael destroyed our home and town. Wright flood paid out a small amount of compensation less than mine dollars my home and furniture was wiped out
Couldn’t get into our home had to have a boat!!
I have to choose a star, but if it was up to me, it would be zero!!!! Nearly four months since the devastating storms, no call backs, no service, no help, no funding! Yet they sure took the time to raise my premiums. If I do not pay my premiums, they wouldn’t think twice about canceling me. Hey, that might not be a bad idea for me!
Wright insurance will drop elderly customers leaving them unable to purchase insurance since new quotes are 3-5x higher. If you go to them for insurance you are supporting a greedy corporation with no compassion for senior citizens. Run away or remember I told you so.
Had a flood claim for 3 months and we have been out of a home the whole time and can not get a call back or a check to repair damages. The policy was paid upfront for the year. Worse customer service I’ve seen!
I put a claim in from Hurricane Ian. The adjuster came out within a week and had the estimate done after 3 weeks. It has been 6 weeks since and I still have no funds. I have spent my deductible already so we could live in the house. The service tells me it takes up to 25 business days, and it is now 30 business days. Still nothing!
LIARS!!!!!!!!!!!!!!!!!!!!!!!
These ppl suck
Not very impressed.
STAY AWAY——-STAY AWAY———– STAY AWAY—————- ENOUGH SAID
this is a great place to work
Employees are very good.
Trust me
Best Flood carrier in the nation.
Why are you even is business you should be in jail! You suck
Great company, very professional, outstanding service!
Worst customer service. They have no policy information and it is only a call back service. They never call back.
POOR customer service. Their only interest is getting you signed up and then giving you a massive run around.
Their customer service has been slacking lately.
This is the worst company ever PERIOD. RUN FAST AND RUN FAR!!!
Wright Flood sent a Texas company to declare I did not have damage. I am seeking an Attorney
Please stay away from this insurance company,get someone also,not good insurance
Worst customer service ever. Idiots here who cannot answer even the most basic of questions. Good riddance! If I could give zero stars, I would.
THE ABSOLUTE WORST company to work for, especially through a temp agency…..they hire you just to decrease their workload and then fire you 3 weeks later…..and the boss is a perverted womanizer…..he’s married with children but continues to make sexual advances towards the new hires and anything else with legs….
This is their Wars insurance then you can choose..my claim is already on months I don’t receive any response..when I call is hours
to waiting somebody answer the phone I spoke with a supervisor and they promised me to send it mail it email it my papers and nothing worst of the worst company
When you call customer service, you might not even reach them, you’ll speak to the call back center, which has no access to the policy.
What kind of sense does that even make, hire more people to answer the phone; bad customer service due to lack of hires to man the lines.
My experience was great and very fast the adjuster was awesome and very knowledgeable. This is my insurance company!!!
Thank y’all
Rudest customer service. Every rep I’ve spoken to is so unbelievably rude and they sound like they absolutely hate their job.
Not helpful, at all.
Got insurance policies from these people have been fighting for months to get money returned, the people are very rude have no knowledge of there jobs started in April of 18 this is end of August still no money they expect you to read there …
Best flood insurance company in the market. They know flood because that is all they do. Even FEMA send people to check there work to Wright Flood.
The best flood insurance underwriters. As an insurance representative, I have many providers to chose from when in need of flood coverage from NFIP. Wright flood is the most competent and knowledgeable in the industry. Plain and simply put, they are the best!
Recently purchased a home on the water elevated 10′ on pilings and took out a policy with them. They came and took pictures of our house. Due to a plastic shed from Lowe’s that we keep our lawnmower locked in under the house they wanted to …
Their price was double what I ended up getting.
I have filed a compliant with BBB on this company, I am very disappointed with Customer Service, I am trying to cancel my policy but Wright will not cancel nor refund perminums paid, this is NOT the kind of company to do business with.
My only complaint is that it is difficult to reach them by phone or chat.
7 weeks after the flood, still no payment. Damages are under estimated. Can’t get in touch with anyone that knows anything. Famous answer to all “I am not licensed to answer that question”. I received someone else’s check. Their name/claim#/phone with my address.
DONT WORK HERE…
especially if your hired through an employment agency. They will tell you …
Horrendous company. I got a new flood policy in Dec Wright Flood still billed my mortgage company after knowing I had a new flood insurance. Have not sent back the 4,000.00 they were paid. Basically telling me ” oh well”
Had a flood in August 2015 on my townhouse in Tampa. Wright Flood is contracted with Colonial Claims Corp for adjustments. Colonial claims sent Stu and Connie Whitehurst to estimate damages. They underestimated damages and were difficult …
By far the best NFIP carrier out there. There are lots of flood administrators out there working on behalf of the NFIP and FEMA, Wright is the only one that is easy to work with and responsive. As an agent, I don’t have to wait too long for …
We sold the property covered by Wright Flood, a check was issued to us for the remailing portion that we paid, we deposited the check, Wright canceled the check, saying it was not the correct amount & the bank charged us a $12. cancelation …
Wright subcontracted to Fountain Group for adjusters. My adjuster took it upon himself to pick and choose whose property he ‘inspected’ first despite the order or timeliness of the claim. He inspected the property here in Houston on 9/12. I …
Never go with this company
Run away from them
BE CAREFUL everyone want to buy flood insurance with them
I never purchased Flood insurance but somehow I had 591 dollars taken out of my account from your company. I want a full refund NOW!! This is fraud I want a call back A.S.A.P!!
Lived in Arcadia. Hurricane Ian flooded us out. No payment. Have to get a lawyer
Good luck in getting accurate information from this company. We flooded on Aug 26, filed the claim on Aug 26 and adjuster visited on Sep 8 and we are still waiting on the advance 24 days later. Four calls to their Claims department and …
In my opinion this company cannot be trusted for flood policies. They unilaterally changed our flood zone to X from AE so they could cancel our policy even though we had been paying the policy since 2006. I implore you not to trust Wright’s with your family’s protection from floods.
In my experience, this company does not treat the insured fairly, equitably, or with any semblance of compassion or decency. In my educated opinion destroyed my policy after me paying since the early 2000’s so they could help their bottom …
This is the worst insurance company.
After dropping me twice claiming that my mortgage company sent my escrow payments late. …
I had a great experience with Wright Flood. I received all checks (advances, payments) fast and with amounts discussed, or higher, than signed for with my adjuster (who was also awesome). Initially, I received poor information from an …
We are still waiting for the funds too. I am going to send them to court.
It took me 6 weeks to speak to a representative as I could not get any information from their app or their website. I know thar this is a disaster area, and they are busy, but no response to a person who has literally lost everything seems irresponsible.
TERRIBLE ! AWFUL!, THE AGENT HAS A NON WORKING #, THE POSTED HOURS 8 AM TO 8 PM , BUT THE RECORDING SAYS “WE ARE CLOSED, CALL DURING BUSINESS HOURS” AT 1 PM , I PLACED THE CALL ESTERN STANDARD TIME ON A FRIDAY!!! …
Took a little longer than expected on the desk adjusters side but was still happy with the company
Desk adjuster could have been more communicative in processing a claim due to Ian, but was resolved favorably.
The worst unfortunately I had these jokers when hurricane Michael destroyed our home and town. Wright flood paid out a small amount of compensation less than mine dollars my home and furniture was wiped out
Couldn’t get into our home had to have a boat!!
December 27 – 30, 2022:
Spent a total of 24 hours on hold & requested a call back once through digital agent. …
I have to choose a star, but if it was up to me, it would be zero!!!! Nearly four months since the devastating storms, no call backs, no service, no help, no funding! Yet they sure took the time to raise my premiums. If I do not pay my premiums, they wouldn’t think twice about canceling me. Hey, that might not be a bad idea for me!
Wright insurance will drop elderly customers leaving them unable to purchase insurance since new quotes are 3-5x higher. If you go to them for insurance you are supporting a greedy corporation with no compassion for senior citizens. Run away or remember I told you so.
Had a flood claim for 3 months and we have been out of a home the whole time and can not get a call back or a check to repair damages. The policy was paid upfront for the year. Worse customer service I’ve seen!
I put a claim in from Hurricane Ian. The adjuster came out within a week and had the estimate done after 3 weeks. It has been 6 weeks since and I still have no funds. I have spent my deductible already so we could live in the house. The service tells me it takes up to 25 business days, and it is now 30 business days. Still nothing!