Wyckoff Heights Medical Center

Medical center, Wyckoff Heights Medical Center

Operational since 1889, the Wyckoff Heights Medical Center is a 350-plus-bed hospital that provides a range of medical services.

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Wyckoff Heights Medical Center Reviews ( 250 )

  1. Worse hospital in USA , my roomate got hit by a car very bad, unfortunately the ambulance took her to this hospital . They let her go after 4 hours when she couldn’t even remember yet where she was. Didn’t even clean her open wounds .

  2. I would like to say that I hurd a lot of bad things about this hospital but I needed and emergency check my appendix was enlarged and I end up in this hospital emergency room and I have to say I was taken right away and check did ct scan …

  3. I just had my baby boy. There is no reason why a new father should feel alone when asking for help and the service arrives so late. This is a private hospital for f****cks sake. Disappointed .

  4. I have been to many emergency rooms and this was the absolute worst. I was not given acceptable treatment (I sprained my ankle and was not given crutches; I received an injection and the injection site was left open with no gauze/alcohol …

  5. I must say this hospital is amazing I just had surgery there . 10th floor and 5th floor stay was amazing I just got home and I miss them already . All the staff on the 10th floor and 5th was amazing always on point with medicine very kind …

  6. I have very bad experience there that’s why I will never go back there.. their nurses are rude n doctor barely come check on you when you asked. I always waited every time I came to the doctor I have to waited for 5 hours. Last time I came …

  7. It’s a tiny private hospital and limited to a few things. For example there’s no psych ward so you’d probably have to go to Elmhurst. The staff if friendly if you are respectful and listen to what they say. Some people come in and just …

  8. If I could give Zero stars I would. Been waiting for over 4 hrs just to get a 15 minute flu test results. Every one keep walking past my room but no one is coming in or saying anything.Find a better hospital cause this ain’t it!

  9. Received stunning care and felt great professionalism. Thank you Wyckoff Heights Medical Center! 🙏🏼 See you in two days ♥️ ⭐️⭐️⭐️⭐️⭐️ …

  10. I had some wonderful doctors that gave me all options for care. Being my first time at a hospital they related to me very well and showed they cared. It’s a very busy public hospital but they’re hearts are in the right place.

  11. I’m here getting blood work….I work in a hospital and I understand the wait. But when there are patients waiting to get it drawn why is every employee talking to each other about the latest episode of some soap opera. On their cell phone …

  12. I had never felt so disrespected as a patient as I did at Wyckoff Heights. They were incredibly dismissive of my symptoms and did not even perform regular monitoring of my vitals. And to top it all off, they charged me for services I did not receive.

  13. My issue is mainly with one particular employee whose name I regrettably did not get, but she is an older woman with spiky salt and pepper hair. First of all, she had no clue as to how to deal with medical phobias which is inexcusable for a …

  14. This hospital was great but now it is horrible since the virus outbreak their service went down hill. My brother who is mentally challenged needs his medications I have been calling them …

  15. This hospital should’ve been closed 20 years ago! If it wasn’t the closest to my mother’s house for the ambulance to bring her to while having a stroke she would be at Mt Sinai! Place is filthy and staff is rude. More important for the doctors to answer text messages than give results of testing! This place should be closed down!!

  16. The NICU at Wyckoff is its shining star and carries this hospital. I had both my boys here, one was born at 27 weeks and I cringe at the thought of moving away from Dr. Patel or Dr. Casano. I have seen the progress over the last 20 years …

  17. PLEASE I REPEAT PLEASE DO NOT GO TO THIS HOSPITAL. THIS HOSPITAL IS SOOOO SOOOO TERRIBLE. THEY ARE VERY COLD HEARTED. MY BROTHER HAS ASTHMA HE COULDN’T BREATHE HE WAS BEGGING FOR HELP FOR HOURS AND NOBODY HELPED HIM . THEY TRIED TO GET …

  18. A big thank you to my wonderful doctor Omrou Alchyib and his team in the Delivery Room & Maternity for an unforgettable experience just few days ago when I had my baby here. Also, this hospital has the most wonderful, kind & helpful person …

  19. I never do a review but this time I had too . One of the worst hospitals ever . The nurses in the ER don’t care at all . I believe most of them don’t even have a degree . I took my two year old daughter here due to a 104 fever . She has …

  20. Gynecology department are inexperienced, undertrained and impulsive. As a result of their negligence I nearly had a full hysterectomy at age 32 because they MISSED a perforation in my uterus. Fortunately ER is fantastic and insisted another …

  21. The staff was actively demeaning to all of their patients and accusatory if the word “pain” even came up – for anybody. I had to deal with being surrounded by people begging for help, screaming, for hours. It was also beyond noisy. It was …

  22. The receptionist is the rudest person I have ever spoken to. She speaks very curtly and after waiting in the line for couple of minutes she takes the call and hangs up in the middle of conversation…

  23. The worst hospital ever I didn’t go on a packed day and they still were horriable considering that I was pregnant with my first child and the father of my child couldn’t see my baby! On the sonogram was the worst experience ever and sitting …

  24. The security guys are very rude, inefficient, they don’t help people, they only believe they have the highest authority, they play. being real police officers are useless, terrible treatment

  25. Walk in the er telling them my fiance has a possible broken ankle and can not walk up the stairs. Er has no wheel chairs and was not willing to help us. The man at intake was nice enough to find a wheelocal chair for us. When we are going …

  26. From the Ambulance E M T to the Staff they gave excellent care to my Mom, they tended to all her needs , from ice chips to sips of water! The Staff kept Mom clean after blood test, wiped mom’s hands they gave her numerous test and in a room of her own within two hours her dinner was waiting for her When she was wheeled to her room.

  27. This is the worst hospital ever.
    No customers service, the operators are straight from the hood, the medical staff would amputate my father’s toe, then hours later would say lets find out if …

  28. I don’t know why they have a 2.5. Wyckoff has come a long way from the way it was many years ago. The only reason I gave a 4 it’s just because they NEVER EVER answer the phone at the Myrtle Ave clinic. But I guess it’s because once you’re there service is great.

  29. Your emergency doctors have no interest in actually listening to what is wrong with the patient, shove clipboards to sign for different tests, lollygag & flirt openly in front of the patients with the nurses and residents completely …

  30. I was struck by a Van on Monday, January 8th, 2018 i laid there bleeding for 5 hours. Dr.Ouzou only glanced at me and ordered a CAT scan I still was not treated until I decided to leave bit the nurse in charge named Tameeka pushed things …

  31. This hospital is probably the worst place you can go. Went here twice was admitted due to a “ blood clot “ in which I went to a specialist who did not see nothing wrong with me. The ER is run by nothing but interns who don’t what there …

  32. All pediatric clinic appointments are relocated to another facility at 1411 myrtle avenue. The facility is too small to accomodate regular doctor, walk-in and specialty clinic appointments. I took my daughter there for her podiatry …

  33. A nurse that works here, told my best friend false information about her health. My best friend and I were highly devastated thinking she had something that turned out to be UNTRUE once my best friend asked her assigned doctor. This is …

  34. WE JUST HAD A BABY AND THEY EXPECT US TO SHARE VERY SMALL ROOM WITH ONE BATHROOM VERRY HORRIBLE EXPERIENCE
    STILL WITH CORORNA VIRUS GOING ON YOU WOULD EXPECT A HOSPITAL TO DO BETTER!!

  35. The worst hospital I have ever seen in my life, they pay more attention to cellphones than to children and they are not professional either. it’s incredible, you can’t go to that hospital 😞 …

  36. Worst hospital out there! You wait hours and hours! It looks like there’s only 1-2 doctors for tens of walk-in emergency patients.. people complain nonstop and all they say is you’re next.

  37. I am here waiting for my mother in law to give birth. Since 7 am, is 5pm and they pushed her C-section because they had “emergencies” yet the baby’s heart rate in every contraction drops from 120 to 80 which is not normal. Worst service ever

  38. Worst experience with billing and office. Absolute horrible customer service , no one from these ever got back to me for over 8 months even though I called every other week. Do not go here ! Doctors are good but hospital is dirty and …

  39. I was sick on Tuesday night after at 11:00.that time my family call 911 after that the ambulance coming and they bring me wyckoff hospital.when I go emergency section they put me on the waiting room 2hrs when my family ask them they said …

  40. Is i could give this hospital a Cero star i would. Worse experience ever. I wouldn’t recomend it to no one. The pass friday i went with my mom and they said to me that they couldnt see my mom because the system was new and they were trying …

  41. One of the most disgusting unprofessional facilities I’ve ever been to. Everything is so dirty and outdated. I went to use the bathroom in the triage ER area and of course there was no tissue and had the pleasure of watching a roach crawl …

  42. Came here after having a bad experience at another nearby clinic. The wait is long but only because a lot of people come here for treatment. My doctor was super nice and funny. Definitely worth the wait.

  43. Room mate had an accident at work metal beam fell on his finger. They put gauze and obviously sticked to the piece that is out and what a pain it was to try and take it completely off.Waited two hours we left!! HOW IS THIS NOT AN EMERGENCY? …

  44. THE STAFF IS RUDE. THEY ARE VERY UNORGANIZED. JUST BECAUSE YOU MAKE AN APPOINTMENT AT A CERTAIN TIME DOESNT MEAN YOU WILL SEE A DOCTOR AT THAT TIME. I am an intern in medical assistance, and I came here for my required physical. I had to …

  45. My 18 year old sister was taken to Wyckoff Hospital because her body had this unctrollable jerking motion that wouldn’t go away. She was concious, alert, able to speak and hear. It was literally just her body kind of twitching. Upon …

  46. Don’t come here if you care about your life. My pulmonary doctor lost important paper work of mine. Staff is rude and my primary doctor was very dismissive of my symptoms. I found out weeks later it was something very serious.
    I truly believe if I had not switched hospitals I would’ve died here at Wyckofff.

  47. This hospital is the nearest to me so i ended up taking my younger brother here for breathing problems. Once we were inside the ped ward there was only two nurses that were attentive to the patients there. The nurse that was assigned to us …

  48. N.T. Luana Liverpool was such an amazing, supporting, and helpful person during my stay at Wyckoff. Despite feeling very depressed and anxious, she consoled me and make me feel happier. She is one of the realest and greatest N.T.s I’ve had …

  49. (-1 STAR ) Do not go to Wycoff Heights MC if you can help it. The center is a circus and no one knows what is going on or how to properly do their jobs. Communication skills are below basic level for staff. I believe the nurse who put my IV …

  50. This hospital is disgusting. They are disorganized and from what I heard the doctors mistreating the nurses. It’s no wonder why they have a low morale. As my mother states, this is the place where you go to die. If I could give half a star just for existing that’s all I’d give it. Shame on Wyckoff!

  51. Cane to the ER with my husband. They took a x ray at 6 40 am and after that send us to the second floor to a department call FAST TRACK. We have to way a hour and a half to way for the radiography to be send to the doctor gor then to decide what they have to do. I never in my life have to way 3 hours for a radiography for been done.

  52. This hospital is the worst hospital you go to the nurse was races and rude. There was two nurses that was taking care of me one was nice the other was races. I would never go to this hospital again they should fire those nurses they are …

  53. Worst hospital ever DON’T YOU EVER take your children their . They make a very wrong diagnosis to my son and they wanted to force us parents to do an operation to our toddler we refuse and requested a second opinion which they refuse to …

  54. Had the most bad experience today at this hospital wait 5 hrs on the emergency room for my son to be seen only reason they took us to x-ray was bc I got up and told them I was leaving bc other ppl where in out before my son

  55. My husband has been in and out hospitals all year due to a gallbladder infection and had to have it removed. He’s been under the care of Dr. Raghav Bansal and his last procedure was at Wyckoff Heights Medical Center, which went very well! …

  56. 9 days later and still haven’t gotten my Covid results from Wyckoff’s Diagnostic Center. I had to schedule another test with Ready Responders a couple days ago. Truly embarrassing. EDIT: In response to the hospital, I was not told how to …

  57. This is by far the worse medical service ive seen. I was caughing and throwing up and dihydrated and they literally took over 3 hours for the nurse to come. RUDE and trashy people. …

  58. In short, unless you want to onboard a nightmare repayment process, avoid this place. The billing department is incompetent. In one visit you, as was with my case, you can incur multiple bills that appear as though there is only one. Which …

  59. Terrifying ER experience. There are cleaner, safer, faster, better hospitals in Syria. Nobody leaves this place healthier, I’m lucky to have made it out safely. Tip: take a cab to a Manhattan hospital. Wyckoff Heights is the filthiest, scariest most dysfunctional Hospital I’ve ever seen outside of rural India. Stay away, stay safe.

  60. The hospital is okay it ain’t the best though. Waiting times are forever just to see someone. Over all my experience wasn’t too bad, but I wish it was better.

  61. This ER will turn anybody crazy! First of all if I REFUSE SOMETHING I REFUSE IT. Don’t force NO patient to do something they don’t want too especially without a good explanation. I waited 4 hours & got humiliated because i didn’t want to …

  62. I found the nurses and doctors in the ER to be very pleasant and attentive to my wife. I’ve been here many times and can’t think of anytime when the care of the nurses and doctors wasn’t top notch. Surprisingly you’re not waiting to long to be seen. Never has the care been rushed or ignored. Thank you!!!

  63. I delivered my 3 kids in this hospital and I had a great experience. The doctors and nurses were very nice, professional and very caring. Also, the food is super good they go to your room and you choose what to eat for lunch! It’s a very clean hospital and very organized.

  64. I was in the radiology department and I came in at 11:30 this morning and the women who handle registration told me I had two people in front of me. An hour has passed by and 4 people have went and when I asked why I haven’t gone yet they …

  65. I am in the emergency room right now for 4 hours. You think somebody would ask me if I wanted water. I did. No pitchers only cups. Came back with 2 small cups of ice. …

  66. Sorry to all the doctors that actually care, because there are some but this hospital needs some serious improvement. Certain areas, like the ENT Doctor area looked scary and the staff was rude. The emergency room staff take forever to take …

  67. This hospital is Garbage! the sole issue best they knowledge to try and do is charge your insurance! Wait time is FOREVER and their system handling patients suck. lots of Doctor and nurse area unit zombie and appearance like they solely …

  68. Wyckoff womens medical clinic is by far the worst ever. I been coming here during my entire pregnancy now 34 weeks, not once did I have a smooth experience with an appointment. The DRs are good, the only reason why i did continue to come, …

  69. The staff here are so inattentive and only seem to care about how long do they have until they go home. The doctors gave me a ct scan because I had severe stomach pains and nausea and took four hours to give me the results only told me that …

  70. Get a second opinion when going to the kids ER. They are unorganized and different doctors telling you different things. They don’t communicate well with each other. They are not managed well. Nurses are rude. They don’t explain well and when I went to a different hospital I got different results. They handle it badly.

  71. Horrible experience if you are sick and seeking immediate help don’t come here please my best advice to anyone who is sick looking for help don’t come here staff needs better training on communication and attending to your patients and this …

  72. It might be good for an emergency, I was miss diagnosed 3 week ago I was told to go home , I ask in pain and after asking for more pain medicine they order a Cat-scan and realized my problem , but still I will
    Recommend it

  73. The white bald security officer screamed at me for sitting in a chair while I was experiencing difficulty breathing and major anxiety attacks etc. Absolutely unacceptable that man should be reprimanded how do you treat an I’ll patience with such little respect!!

  74. I know it’s hard to meet everyone’s expectations and it could be chaotic, but majority of the medical staff here tries its best. I got into the emergency room with a broken wrist and were helped pretty quickly, in a friendly manner. Special …

  75. My daughter had surgery on the 4th floor. The staff in the recovery room where very very attentive. Treated my daughter with TLC and respect. That same night she was transferred to the 10th imcu unit. She was treat beautifully, very …

  76. Clinic appointment times mean nothing here. A patients’ precious time means nothing here. Do not plan to go to work or make others plan because you will be stuck waiting to be seen.The doctors are knowledgeable but that’s all I can give …

  77. Today I visited Wyckoffs ER.. This was best ER experience ever. It was a very personal experience not having to share my after triage time with other patients in a hallway on stretchers. The social Distancing was just that!! I would revisit and recommend…

  78. absolute worst hospital !!!!! most unprofessional doctors you will ever see. if you want to get infected with something and then suffer for a few days until someone Cares then by all means go to wyckoff. doctors fight each other’s diagnosis …

  79. This review pertains only to the Labor & Delivery (12th floor) and Maternity/Nursing (11th floor) units. We gave birth there and had an absolutely wonderful experience. Everyone was courteous, helpful, professional and knowledgable. …

  80. The absolute worst. Five hours waiting in the cold to get in for a simple COVID test, which we then agreed to the extra charge for ‘rapid’ testing on. Over 24 hours later we still have no results other than effects from being in the cold all day

  81. Had a very bad experience yesterday at Wyckoff ‘s pediatric emergency room. Had to wait for 4 hours “7:30 p.m.-11:30 p.m.” to have my child examined and given an antibiotic injection for pharyngitis! …

  82. Ever since i was 9 yrs old and moved to the US I’ve always gone 1st choice to Wyckoff Heights Medical Center. It has always been like my second home. Is just 3 blocks away from home. Has alot of helpful friendly staff. I was there everytime …

  83. It’s actually not that bad. I fractured my foot recently and all the people we encountered there were very nice and helpful. Pleasant experience. Good treatment and financial help. …

  84. Got to the ER at 4:45am and was immediately taken back for an EKG and X-ray. I was then instructed to wait in the waiting room for the doctor. At 6:30 I was told I could be seen at 7am. At 7:45 I was moved upstairs to another triage that …

  85. Staff here is horrible. It will be a queue for couple hours, schedule doesn’t matter. Moreover, they can change the time of your appointment without any notification. Mine was moved for 10 days. They also told that doctor was not here, but …

  86. I had an infant of 2 months come in with a fever and had to wait 7 hours!!!! I can never understand how this is possible. Came to the hospital right after work, seems like the doctor had me compete his whole shift with him. Can’t believe …

  87. This place is quite possibly the worst hospital I have ever been to. If you go to the emergency room they will put you in an area called “fast track” where they will make you wait for 3 hours to see a doctor. Fast Track? What about this is …

  88. Thank you for taking care of me! Two surgeries in a week and everyone treating me so well. I’m still here but wishing many thanks to Dr Depaz and his whole team and all the nurses for being so kind and attentive

  89. From the Womens clinic to the actual hospital. They all really work hard to stay a team. Dr. Faustine was my high risk doctor. I was also seen by Dr. Cortez, Dr. Leing, Dr. Webb and Dr. Galuke. They had a wondeful team when I had to deliver …

  90. Maternity floor and staff was awesome 🙂
    I had my own room . So many nurses , doctors and people checking on me. NICU took awesome care of my twins for 3 months and regain them back too great health I …

  91. (February 22nd , 2020 afternoon-to the evening) I would give it no stars , I had been taken to the emergency room by emt and let me say this the staff in there don’t care for there patients at all . I really don’t know how they even got …

  92. This is my second time having an awful experience at wycoff, I been an old patient of the hospital I give birth of my 3 sons there 1999-2002-2011 and I had numerous procedures done at the hospital but today 05/23/22 I been admitted for an …

  93. Just recently gave birth at Wyckoff and honestly could not have been happier. Every staff member from labor and delivery to the maternity floor was kind, informative and patient despite clearly being stretched thin during a pandemic. My …

  94. Worst hospital ever. I come in with a bleeding and I am pregnant. The doctor Tiffany Fieldings sent the nurse to discharge me without even giving me a diagnosis. And the nurse goes “I’m sure everything is fine, if it was bad they would’ve …

  95. I had my baby here it was horrible. If I did not attempt to deliver my son on my own, they would of had me sitting with contractions even longer 10 centimeters dilated and feeling his head right on my vagina. Then the three days they have …

  96. Went there once for Hand Foot and Mouth disease. Was feeling very unwell and having a hard time staying upright. The staff had me wait for over three hours in a hallway outside of examination rooms before I was seen by a doctor. Afterwards, …

  97. The butcher shop of healthcare. Beware if you come here, do not expect the correct leg to be amputated when you go to this hospital. Do not let anyone inject you, or preform an operation on you. Pray to god if you come here. Their mission …

  98. Besides a delayed response as indicated below, the dept to call for further info. does not answer! What good is the responses for? More so, pymt-in-question still missing! WHERE’S MY PYMT? ORIGINAL MSG: Besides the extreme …

  99. The emergency room will only make you feel worse. That place is like a 3rd world country. Only 1 bathroom, extremely dirty and smelly. In the hallway of the emergency room, patients are laying in beds and nearly on top of one another. No …

  100. It is a shame that the place has horrible reviews. I have recently met one Patient Advocate whom was so helpful and professional. I also met a rude and crass person whom was lousy over the phone. She axtually slammed the phone on me twice! …

  101. I was admitted to Wyckoff hospital for an emergency appendectomy. I have to say; this place is run with organization and professionalism; the whole process was seamless. Wyckoff is fully staffed with friendly, experienced, and best-in-class …

  102. Went to the ER with my mom for a couple of times, everytime she goes we have to deal with a surprise bill. We provide all the information to the front desk every single visit and we still end up getting a bill. The billing department lacks …

  103. I have been coming to this hospital for more than a decade great doctors and nurses. the only thing to never improve are the rest of the employees is like their covering for a pay check position, starting for the admitting department, rude …

  104. I have two beautiful twins because of Wyckoff Heights! From my first emergency room visit till the day I gave birth, and all prenatal care was here. Granted the staff is definitely annoying, the waiting room at the Women’s clinic is UNREAL …

  105. THIS HOSPITAL HAS NOT IMPROVED ONE BIT. FIRST OFF THEY ASK TO MAHY PERSONAL QUESTIONS IN THE EMERGENCY ROOM IN FRONT OF EVERYONE AND VIOLATING PEOPLE PRIVACY. I DONT FEEL COMFORTABLE BEING ASKED ALOT OF QUESTIONS IN FRONT OF OTHERS IN …

  106. My one star is for the emergency room and only because I have to pick at least one to write the review. Took my niece with stomach cramps, nausea ,vomiting and chest pains. We told them we thought it was food poisoning. They said it was …

  107. Majority of staff is utterly rude, dismissive, and discriminatory. Appearing to be a minority and having any English language expression accent or difficulty will surely bring you trouble here. Staff speaks to minorities like they are dumb …

  108. Terrible experience! Most workers were sleeping at desk. Other lady was rude and kept saying “you’re not the patient” to every question I asked. like obviously, but I need a update for my family member. Just put us on a bed with no sheets …

  109. I’ honestly should of just stood home suffering. I came in at 5 am there was only 3 people including myself, I got tested. They lost my results… they had to put me through a painful testing yet again. I was told to wait for results…I …

  110. It should deserve a zero star. Extremely poor management. I had a COVID antibody test here recently. The guy who drew my blood was clearly inexperienced sticking me multiple times and going outside the room to ask for help and guidance. And …

  111. I had the worst experience of my life at their emergency room. I got there at 3 am with a severe abdominal pain. After some wait I was given a so-called “room” – which was basically a bed in the corner with a curtain on either side with …

  112. This was the absolute worst experience. I was misdiagnosed. My discharge papers stated that I was admitted with a diagnosis that was never discussed with me. I was giving referrals for the hematology clinic. When you call, the mailbox is full.

  113. Went to ER to get stitches on my hand. The doctor was not only skilled and professional but psychologist. Left hospital with fine 6 stitches and warm feeling that true doctor works there.
    Thank you Dr. Paula R. Patel!

  114. Went in for my sister to get a brain scan and after 4 hours of waiting I was told she’d have to find a doctor on her own. Do not come here if you are in a dire situation. The most useless hospital ever with rude staff members.

  115. Don’t know what kind of triage system lets some with a laceration causing their mask to fill up with blood and drip down their shirt wait into the ER for over an hour while 4 patients without any visible issues get taken in. Been here for …

  116. Your staff is garbage and the entire hospital should be shut down. Dimly lit, unsanitary and poorly kept facilities with the most unwelcoming staff. No matter what time I come here, everyone seems to be overtired and disappointed with their …

  117. This is by far the worse hospital I have ever been too! My son was having a seizure and when I got there they literally just stayed staring at him while he’s having one on the chair! Got sent home after they gave him Motrin next few days he …

  118. If I could give this place a 0 rating I most definitely would. I went early this morning around 7 and change, therefore there should be no reason this place is not clean and sanitized for our community especially going through the severe …

  119. I was trying to make appointment for mammogram, I spent 2 whole days and accomplished nothing. They hang up on me or put on hold for 45 minutes until I give up. Bureaucracy there is unbelievable, stuff is rude and unhelpful. I gave up on …

  120. Worst experience…forget compassionate care their service level agreement is a no-care policy. Only concerned with the money the patient provides to the facility instead of providing the patients with the care and compassion they require. Scary, sad and pathetic. DON’T GO…Go almost anywhere else.

  121. -100 stars for this place. My father’s dentures were lost when he underwent surgery and although they said they would be able to reimburse him, it has been a struggle to get in contact with the dentist department to schedule an appointment. …

  122. I am grateful for a safe delivery. I was not taken serious when I cried bitterly because I felt pain during csection. I prayed to pass out which ai did not. Not even 24 hours you are forced to stand up and go to bathroom. The pain was …

  123. I had recently taken my mother here because she was experiencing unbearable spine pain. Everything was going very smooth and she started to feel better but this one man ruined the entire thing. This man walked up to us and demanded that we …

  124. My sister only came here to get an ultrasound at 10:00am but went home around 3:00pm. It was absolutely unnecessary. The staff was completely disorganized. No one knew where her doctor was and the nurses useless. There was an elderly person …

  125. Showed up for my vaccine appt, it was cancelled. No notice, no call, nothing. Just a rude receptionist telling me it was cancelled bc they ran out. She also stated I never had an appointment. Then why did a Doctor call me the day prior to move my appointment to Tues (which I declined). Rude and incompetent.

  126. Had to rush my mom to the hospital, they were fast to take her in and that I thank them for. HOWEVER this is when everything goes downhill.
    When I get a call from the hospital the phone system is horrible, always giving …

  127. The hospital is great and the nursing staff is just as good. However, trying to get an appointment with the neurology department or my neurologist is almost impossible. In 2018 I had a stroke and the neurologist they gave me, don’t get me …

  128. This hospital needs to be shut down and reopened with new staff and nurses my mother is currently tgere and told me two nurses miss treated her disrispected her but another nurse helped her and overnight doctor was very helpful maybe nurses beed a rude awskening.

  129. The staff was rude and condisending. They delayed basic treatment needlessly. And did not take our concerns seriously. They did not keep the patient informed on progress and as a result she waited for an additional 3 hours.I would never …

  130. Worst hospital in NYC. Avoid at all costs. The very bottom work at this hospital, their staff is unprofessional. You will get the run around for days. Their lack of care for the elderly is beyond me. The nurse on floor 3 is horrible! So displeased with this being the only hospital in the near area.

  131. overall i had a really negative experience at this hospital. some of the staff were sweet, some were not. the nurses at the hospital really tried to help me but my doctor was incredibly unhelpful. he was not nice to me nor understanding. he …

  132. Went there a few days ago with a fever and they took some tests. They said they would call and text me with information about those tests and even gave me a packet ( about 10 pages) talking about the myWyckoffPortal website to access my …

  133. Staff is negligent, show no empathy, always short staffed. Patients presses the button to call the nurse and they don’t come.
    Don’t allow visitors even if vaccinated while hospitals in other areas allow …

  134. Am only giving one star , just because the waiting time is Ridiculous , and because they loss my urine to top all .👎🏻I Rather die and come back to the hospital …

  135. Please don’t ever come here, I can’t stress this enough the staff here really doesn’t care about it’s patients. My husband went here because of a severe stomach pain, he was never seen because there was a whole controversy with a nurse who …

  136. I hit my head bicycling, and this horrible facility completely botched the stitches. They let me sit and wait for 12 hours, which you never want to do with a wound that requires stitches, and then they didn’t clean or bandage it properly, …

  137. I came in today to get my back checked and x-rayed they gave me a painkiller shot held me 6 hours and when. they did see me the doctors have to leave for 10 minutes at a time so had her leave after just putting me in the room then leave …

  138. Very nice place outside and,renovated just about everything,,new doctors,nurses.. workers the same some are very helpful on yours needs as always,then some with attitude like we need that on our emergencies..hospital is clean and in order …

  139. COMPASSION, THOUGHTFULNESS, is what was demonstrated to me from Security Officer Martinez, Patient Advocate Christine Vasiliou. Within 7 seven months, I had two immediate family members become very ill, and admitted to Wyckoff Hospital. …

  140. It’s 3:15 am and we are here in the emergency room for 3 hours and their Service is slower than the regular. It’s so disappointed that recipients even doesn’t care . Just need to took of little a fish bone is taking whole night. I don’t …

  141. Wycoff hospital is an absolute joke of a hospital! Brought my kid there because he accidentally ingested something he came in with a fever and incredible stomach pains and all the doctors and nurses at triage did was check his temp which …

  142. I came into the ER back in November with severe chest pains. I waited there for 11 hours before being admitted for another 2 days. My insurance didn’t cover the medical attention I received at this hospital because they ran a bunch of tests …

  143. I was surprised i was seen so quickly in the er. I was on a gurney and being tested within an hour. I ended up having an emergency appendectomy. Dr. Mohammed Gilanni and his surgical dream team were wonderful. However I was discharged …

  144. Dr. Gonzalez is an excellent physician. She goes above and beyond the call of duty to care for her patients. She is extremely knowledgeable, patient,and honest with you. I trust her with all of my children as she has a fantastic bedside …

  145. Had a doctors appointment at 12pm and didn’t get in until 3:30pm, it’s definitely understaffed or badly organized, even an employee was telling me her frustration of working here. …

  146. Do NOT come here if you actually seek immediate attention. My boyfriend got his arm dislocated and we waited 2 hours to be seen. His arm was out of the socket for TWO WHOLE HOURS because it was declared non-urgent. Absolutely ridiculous.

  147. I’m almost shocked after my extremely positive experience at the center (in surgery department).
    I have never received such kind, attentive, helpful and patient care in any …

  148. The staff at this hospital are very rude Bathrooms are very terrific urinated on the floor no paper toilet at all Stay there for surgery did not like the stay over the staff were very rude to you Had very bad experience in my stay over for surgery

  149. It seems only the delivery and maternity ward are the best parts of this hospital because every review on here is bad. I had my baby girl at this hospital 3.5 months ago and the experience was great. I had a no nonsense OB (Dr. Weber I …

  150. The hospital is pushed to its limits. I feel bad for the people who work here. They did a good job seeing me in the ER, it just took a really long time. The waiting room is a version of hell.

  151. Tired of the neglect every since my mother had her gastric sleeve surgery done here. twice she has come to this hospital where the surgery was done unable to eat sleep or do anything in constant pain and cant even keep water down without …

  152. Everytime I go to the clinic for anything, I’m waiting more than an hour to be seen when I already have an appointment. Why make an appointment if you’re going to take more than an hour to be seen? And then the nurses are terrible, the last …

  153. This is by the worst hospital I have ever been to. My grandmother was admitted from the ER. So far she has been here 4 days. Every doctor has something different to say. They don’t communicate to decide what’s the best treatment. The nurses …

  154. Today I came with my 2 year old daughter who I know for sure she had a fever ! Because her body was steaming hot I ask the triage nurse to please check her temperature to see how high it was her answer was I can not do that ! She refuse to …

  155. This is a horrible hospital and all the BAD reviews are absolutely true. I visited last night with my mother who was in immense pain. We arrived at 8:30pm and she was seen by a triage nurse about an hour later. I wasn’t allowed to go in …

  156. My 76 year old uncle went to emergency room. I had to call over 10 times! Just to get an update and I was calling the next day! They keep saying they will call me back and nobody ever calls. They told me to come pick him up and then I get …

  157. Avoid at all cost! I was put in a room with no call button and given a bed pan. The alarm for the equipment attached to me kept going off with no response. It took the other people in the room screaming down the hall to get anyone to notice. The lack of care once admitted is astonishing!

  158. Emergency room for adults the staff is horrible if you in pain they just let u sit there ! They walk around smiling like they don’t care! One of the worst hospital n this is my neighborhood! The receptionist at sign in with the braid is horrible on the 4-12 shift

  159. I’ve had the absolute worst experience at the facility. My grandmother who is 88 years and is cognitively impaired cannot be left alone. Unfortunately, even though I’m both her proxy and power of attorney the security personnel at the …

  160. I advise against going to this hospital, I’ve had a series of terrible experiences. I never write reviews, but after being led around and transferred on the phone to numerous desks, to no avail, it finally prompted this review. The wait …

  161. I can only tell how much I detest this hospital. There are not enough words. This hospital is a living hell from the security, mgmt and doctors in the facility. I never been treated so evil.

  162. This was the worst place I’ve been I gave birth here 6 months ago n I still feel so sad about it . No one would Check on me for hours. My boyfriend had to change my bed covers Bc they didn’t help me with the bleeding. They didn’t let me get …

  163. It has been 12 days and counting since my father has been in admitted to Wyckoff Hospital. The experience has been beyond dreadful. Filled with rude and incompetent staff members, who have shown little to no care to my father’s well-being. …

  164. Hospital useless, patients that can’t stand nor sit down because of pain in the ER waiting room are kicked out when asking to lay down on the FLOOR AT LEAST. Patient lays down on the street floor. Patients in emergency room wait 5 hours …

  165. Please avoid coming to the ER. The wait is ridiculous. They don’t have enough staff. Also, when you finally get a doctor, they disappear before they finish attending you. If you ask where is your doctor, they say they are busy attending other patients. Thus, they will leave you waiting for a long time.

  166. I hate this hospital! Specifically the Emergency Room department. They have no sense of urgency nor care for the people who are in pain. Its just a waiting game for them. They have disgusting attitudes. Overall I would rather treat myself at home in pain before EVER coming back here.

  167. Worst hospital ever!!!!! I came in for abdominal pain it took them 5 hours to tell me I have pancreatitis and need surgery and then they tell me imma be admitted into the hospital which took them 6 hours to do!!!!!! They didn’t feed me for …

  168. I was really nervous about going to the ER bc of all the terrible reviews, but actually I was in and out in 2.5 hours. I went in bc I was having really bad headaches and a stiff neck and I was told I needed to go to the er. …

  169. Checked in after having sharp chest pain after my 2nd covid shot, after waiting an hour they took 2 capsules each of blood and had me wait 3 hours waiting while an old man screaming in pain for 2 hours straight before a nurse gets to him, …

  170. The absolute worst hospital in NYC. My daughter, 26 years old, went to the ER there twice only to be dismissed. She went to another hospital, Kingsbrook, was diagnosed with Guillian Barre and was immediately transferred to NYU and was …

  171. The customer service in this emergency is beyond terrible. Spoke with a female worker from the emergency department over the telephone today who refused to have understanding and kept asking me the same question over and over, even though …

  172. One star is definitely one to many. This experience has to do with the emergency room. The entire ER from the floor to the bathroom is discusting. Smell horrible. Looks like it’s been years since they painted or wax the floor. The furniture …

  173. Wyckoff Hospital in brooklyn is a horrible hospital, the telephone services is atrocious. They don’t call you back, they run tests then leave the patient waiting 10 hours, no food or water. If you want to die then go to this hospital.

  174. Visited the ER today since I needed a doc to quickly do a physical exam for a chronic issue I’m experiencing. I will say the facilities look a little old, and run down, but the care is excellent. These people are professional and very …

  175. My dad is there right now. He had a cardiac arrest and the ED and CCU doctors couldn’t be better. Although my dad’s prognosis is grim, the doctors have kept me informed, answered questions, showed compassion and assured me of all steps they …

  176. This review is for the radiology department only. I must say I was surprised at how nice everyone was including Carol, Peter and the techs. They helped me get urgent chest X-rays (bc of Covid) quickly and efficiently. They were kind and made me feel at ease. Very nice people.

  177. This is the worst hospital I’ve ever been every time I come here I always get bad treatment the stuff are not professional at all what so ever it’s dirty and the stuff don’t care about the patients or their health I’m really disappointed …

  178. This place is the worst if you have a day to throw away go to wyckoff heights medical . I wouldn’t recommend them for anything .I’ve been here for 10 hours waiting for them to do a 2 hour Surgery, the doctor wasn’t on time started the …

  179. This was the worst health care experience I have ever had. I went in for sharp severe chest pain and they did an EKG and ct scan which came back normal – so they did not do anymore testing and sent me on my way. For that, I was there from …

  180. Nurses and hospital staff have very nasty attitudes. My father does not speak english and I was unable to find out anything from anyone for 2 days. I was continually told that someone would come to the room to speak with me and explain his …

  181. Stay away from this miserable place, the staff is incompetent beyond anything I’ve ever seem, 14 hours and no room as promised, I asked for an albuteral inhaler which the nurse never got. Even though she promised, the nurse couldn’t even …

  182. An2 hour wait for triage. A confusion on which window to take patients. Triage pediatrics with teen pregnancies. Came in with an asthma problem that would need a nebulizer treatment.From after 10pm and now.almost 2am and child left to cough …

  183. My routine STI screening needed for an essential medication was moved to telehealth in Jan due to the pandemic. The nurse told me I had to go to Fast Track to get my blood work done. After being admitted, I was informed I was giving the …

  184. I was very fortunate that I had an amazing OBGYN who safely delivered my son via C-section at only 32 weeks due to preeclampsia, but when I was transferred to the mother baby unit my experience took a huge nose dive. The nurses covering …

  185. Please save yourselves the embarrassment and the wait not only did I have to explain a confidential issue to multiple random hospital personnel they still refused to help me after. The triage lady was so rude and rolled her eyes several …

  186. People are nice. But from the 2 times I have been to the emergency room one as accompanying someone and one as a patient we waited like 5 hours. They are not very ‘urgent’ they take their sweet time and give you very little information …

  187. Wyckoff Hospital has come a long way in the last couple of years from the hospital I remember in the early 2000s.
    My mom has come for a few procedure at the hospital in the last year and each …

  188. As a pastor, I visited this hospital as I have visited many others to be an encouragement to someone that I know. I found Wyckoff to be a clean hospital with a calm environment and friendly medical staff. The neonatal unit in particular …

  189. No issues with the staff but the appointments line is useless. They should have a method where you can directly speak to the people working in the department you are looking to contact. I always end up having to email my doctor directly.

  190. I had a presager there with my Dr and mentioning no name but he took very good care of me 👍🤙when I was there ,yes the wait might a little long but it’s all good because we all have to have in life patience in life and it’s like that in all …

  191. Absolutely dehumanizing healthcare. My nurse was terrible, ignored me, and assaulted me with a needle. I was writhing in pain and he was laughing about it. I get shots every week for ten years and he did not do it properly whatsoever. They …

  192. I saw the ENT doctor, Neil Strauss because my daughter failed the newborn hearing test. He didn’t try to work with my baby. As soon as she started fussing he stopped the test and handed me a paper with information about getting a sedated …

  193. Worse hospital in NY, 3 hours waiting, all signs of COVID-19, people with minors problems going first, DO NOT COME HERE…GO TO JAMAICA HOSPITAL OE EVEN CITYMD…..FASTER AND PROFESSIONAL STUFF…..I AM WRITING THIS WAITING…….

  194. Awesome at patching me up after an accident. Terrible at giving doctors note or even care and maintenance instructions once they sent me home. Getting info on YouTube when you’ve seen a doctor makes zero sense.

  195. I had surgery yesterday the staff were friendly and very professional, all the doctor’s and nurses were good to me I had a experience at Wyckoff hospital. And I appreciate that the nurse Marie call to check up on me she was very nice and …

  196. Their doctors are horribly negligent. Refused to do bloodwork and gave me a Benadryl when I presented with a non-blanching rash. Literally tried to convince me that I had an allergic reaction to a margarita. Absolutely irresponsible and incompetent.

  197. I gave a birth at their delivery and maternity floor during the lockdown in May and we had the most memorable amazing experience there. Everyone there was very caring and welcoming. The highlight of my stay was that they had a surprise …

  198. Their televisit system is hugely disorganized. They give you an appointment for a certain time but according to an appointment scheduler, the Dr can call you at anytime. What is the point of that? No consideration for working adults who …

  199. Currently in the waiting area while my mother is in the triage. The smell of Urine that is lingering in the patient E.R. registration area is unbearable. The smell is so foul. Moved to wait in another area because I cannot take the smell. It literally STINKS…..

  200. This hospital is the worst!!! If they know they are allowing visitors, why can they at least provide some kind of information about our family members? Why is this hospital open and why adm hasn’t change? This has been like that for many years… No support or empathy with their patients. I should have given a 0 star…

  201. Please don’t come here if you have an emergency PLEASE PASS GO RUN
    The doctors are young students and I have not spoken to a doctor yet it’s like let’s run her insurance and give No treatment or care or concern the transporter …

  202. My daughter couldn’t make it down to Texas for the holidays. Our family dog died and last minute flights were delayed. She didn’t get to hug her lifelong buddy before he died and she had no family with her to grieve with. She over medicated …

  203. Not the best hospital for me but not the worst either. Can use some improvement but even with time, that hasn’t even worked for them as well. Only time will prove what is to come with improvements. I came here with my son who cut his hand …

  204. One of the worst hospitals I’ve been to. Everyone here is rude and lacks empathy and any kind of bedside manner. A lot of miserable people working here and it’s so sad !!!! Pathetic and miserable stay away from this hospital. From the …

  205. When you go to a hospital and you don’t know English, they are supposed to look for a person who speaks your language, a translator. Unfortunately, people who go to this hospital instead of being treated are verbally abused. There is a …

  206. This is my first time here with my wife. My is in emergency room and unable to talk. She doesn’t even speak english. I request them to stay with her they didn’t allow me. If patient sick how they can explain their situations. After 3 hours …

  207. If you value your life find another hospital !!!!
    Daughter went in with sepsis they did give antibiotics however she waited all day for the meds BECAUSE they sent to wrong pharmacy med we went to a better …

  208. I have been reading several bad reviews about this hospital & I am happy to say that I have never experienced nor have l witnessed anything like what was being described in those reviews. …

  209. Worst hospital in the world. Multiple visits because it is mandatory for the ambulate to come here.
    – Security guards, as unprofessional as it gets. Talking in their own language …

  210. If you are dying you might as well go to the cemetery and dig a hole to bury yourself than go to Wyckoff Hospital. You will safe yourself from dying in the hands of unprofessional doctor and nurses hands. The best hospital for the worst …

  211. Had a major surgery on Friday. I was forcefully discharged on Saturday by the PACU nurses. While in PACU, they refused to give me stronger dose of pain killer just so I “don’t become drowsy when being discharged and “you are going home …

  212. My partner came to the ED on 9/26/22. He was there all day and they never gave him food or water. The ED was so crowded there was no place to put patients. If JCAHO or the state would have seen this they would have to answer to that for …

  213. The pediatric ER is a disaster in service, cleanliness, and quality. Their bathroom is horrible, the rooms are outdated, there is homeless people sleeping in the bathrooms of the waitingroom. I don’t want to mention that the staff is very …

  214. The only redeemable quality of this hospital is the ICU staff. My father had to beg for hours to get Tylenol for his pain, given food that looks and tastes like garbage, on top of that if you want anyone to call you and update you they say …

  215. Honestly, one of the worst hospital ever. There is no bedside manner, nurses seem overworked and its reflecting on the care being provided to patients. This hospital’s president needs to focus more on having long lasting results rather than …

  216. I arrived with a bad toothache I was told doctor not see anyone for the day and I will only be given pain meds to return on Tuesday so see Dentist. I was sent to fast track, there was only 3 people ahead of me, one was elderly lady with a …

  217. I came through ER because of an accident. When I asked for a plastic surgeon to do my stitches, they sent a general surgeon after 5 hours wait. I found out this 6 days later when I went again trying to remove the stitches. The attendee dr …

  218. If I can give it 0 stars I would. I had a surgery here Wednesday, August 17 for gallbladder removal. I came back Sunday, August 21 to the emergency room for a possible infection they kept me overnight to do an endoscopy. After the procedure …

  219. Was sent up from the ED to “Fast Track,” which is supposed to be the hospital’s ‘Urgent Care.’ Not only was I there for over 3 hours, but the exam rooms were absolutely filthy. Syringe caps, half filled water bottles, pieces of bandages …

  220. Terrible place to go at. I came to this hospital at 11:00pm about 11:30pm I was being call for some test. Anyways after they wheel me in a room doctor took more tests and stuff. They wheel me to the ultrasound room about 30 minutes later. …

  221. I find it highly ridiculous that my mother has been sitting in this hospital since 530am this morning and has not once seen her mother ONE TIME nor has received a single update on her conditions. My grandmother has been sitting in recovery …

  222. horrible hospital my daughter had fever for multiple days and was breathing rapidly the doctor saw her for one second and said she was fine and wanted to discharge. I requested lbs which she did but did not do IV fluids even though i told …

  223. Worst hospital you’ll ever enter. If you have an option of going to another, please do. The most horrible staff you’ll ever encounter. Nurses and doctors ignore patients and families most times and don’t get me started on their attitudes …

  224. This so-called hospital is really just a glorified homeless shelter with an extremely rude and incompetent staff. If you or a loved are ill or injured and in need of medical attention stay as far away from this filthy dump as possible. …

  225. Like someone said here, security team needs to be trained on people’s skills. They are highly confrontational, and one of them was in my face when I made a gesture of exasperation (waving my hand) after it was taking so long to know what …

  226. This hospital saved my life! I had to get emergency surgery after one of my shows .. and they made it so much easier, took such good care of me, the quality of healthcare there is great (And I was out of network and on Medicaid)
    & the nurses were SO Awesome! So thank you so much!

  227. Worst dental clinic in the city. DO NOT GO HERE! They will waste your time. They have too many patients and not enough employees to properly serve them. THEY DO NOT CARE ABOUT PEOPLE. You are just a number to them. Go anywhere else you can. …

  228. This hospital is disgusting! Horrible service . I went in 8 months pregnant with complains of a swollen leg . They sent me to labor and delivery . When I got there the people at the front desk all nurses said there was no doctor to attend …

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