(Translated by Google) Optimal. I played a game of cards with the doctors in the surgery department; I have destroyed them, reduced to a nervous breakdown …
They sent home a Stroke patient, with out monitoring the patient over night. Told to go home because the stroke already happened. They have a cardiologist on staff and didn’t even bother to call him in. Told the patient to call their …
Some staff is pleasant. Billing department is incompetent and rude. For the second time my insurance has had to contact them to explain their own policies. Watch your insurance bills because 80% are incorrect. As a whole they need an …
THE ONLY GOOD THING ABOUT THIS HOSPITAL IS THEIR FOOD!!!! This hospital has no idea what they are doing. Their ER is no good! I have a twin sister, and they not only logged her in under my identity but also administered medications and put …
It is what it is we have no choice but to go there waiting in the hallway for my son treatment to get done a little girl pulls out fries and a cracker the furniture and was going to eat them goes to show you that they don’t clean properly in their Hospital
Almost cut my finger off and they said to wait in the waiting room while my finger squirted blood. What the hell is wrong with these people? Go to another er. This place could be sued.
Was hoping there was at least one decent hospital in this state. Nope. Just another crappy Wyoming hospital. Until decent doctors decide to move here, its going to stay that way.
The blonde lady in the ponytail that assisted the doctor with the CT scan called me a criminal and was very rude to me..I wont ever go back unless I’m dying.Who goes to the hospital and then gets treated bad and called a criminal,Rude staff
Food court is a joke. Went to eat supper and all the food from lunch was still out and looked disgusting. What do you pay your employees to do??? Stand around and chit chat and be on their cell phones. Such BS
BED BUGS
Disgusting Staff and Dirty Rooms.. Nurses Do not Document The mistakes… So when You Have a Issue With Wrong Meds or Being Left Alone For 12 Hours not checks …
Ive been waiting for 3 hours with a 5 year old whos foot was smashed and bleeding (not terrible but a decent amount) still havent been seen… By far the worst hospital i have ever been in!!!
Saved my life a year ago! There’s no way I can explain my gratitude. I have zero complaints over my stay, it was a very healing experience. Every single member on their staff was giving it their all. Thank you!!
To the er nurse named Viki thank you so much for being the most caring sweet and concerned nurse we have ever met. We cannot thank you enough. From the dressel family
Lazy! My husband has been sick for months. Spending thousands of dollars. They refuse to dind answers. Just say to go to the dr, so now we can spend our money there as well, just to get told to go to the hospital. HOW DOES THAT MAKE SENSE?!?!
Went in for severe body pain, they did not even treat me just poked around a little and told me to go home and take Tylenol. No pain relief meds given.
My husbands neurologist told me to bring him here to help him with his explosive cluster headaches, so far we’ve literally been sitting here for one and a half hours!! And haven’t been seen by anyone!! Worst ER we’ve ever been to. Shameful absolutely shameful
We just left the emergency room. We had a non life threatening illness. Have to say, under the circumstances, we had a very pleasant experience. Fast and kind service. Highly recommend.
Not impressed at all. If I can go out of the area for help I will. Awhile ago I had a good experience at this hospital but obviously staff has changed. Also having employees yell at each other is being believable.
I’ve been here numerous times , the only two good experiences I’ve had here were the birth of my children . The staff here aren’t friendly the wait time is terrible . The food is what you would expect for an old out of date hospital ! They …
I had went to Wyoming Medical Center on the 9th of April, I was in town visiting for the weekend. I woke up with sever back pain, went in. Anyways the E.R. doctor told me they would call me about my results, its been two weeks since then …
I went in there a week ago for pain in my calves, my whole left side of my body and my chest and neck. They never looked at any of those areas. They gave me a head ct scan and said nothing was wrong. And now it hurts to breath or walk a lil bit
It’s one out of only two level two trauma units in the state of Wyoming. If you live in Wyoming it’s the closest high tech ER in most of the state. If you are critically injured in a car wreck this is where you’ll be Life flighted. The nursing staff can be a little nicer though.
We were in Wyoming last week, visiting from Salt Lake City and my husband had a heart attack. We were right between Rawlins and Casper, and not being familiar with the area, we almost went to Rawlins, but at the last second chose Casper, …
I was in the hospital 8 days from an abdominal surgery. The nurses and CNA’s working the 4th floor on the West Wing were very kind, accommodating and i felt very well taken care of. Thank you from the bottom of my heart.
Wouldn’t even let me sit in the ER waiting room with my terrified wife and nine year old child. Thanks hospital for your super powers of preventing the common cold by not allowing me to be a parent.
Worst billing department on the face of the earth. Their automatic payment system failed and they sent us to collections because of it. Be prepared to go to collections in a short amount of time and have no way resolving it with them. …
The er staff is so incredibly rude & hurtful. I literally had to come home to “regroup” and have a lil cry. My husband is being kept overnight for observation or I would write more but I’m scared what might happen to him….seriously!…but …
Not Mary this is Steven Plum if I could give less than one star I would. All this time I thought they were there to make you more comfortable during your stay not send you home feeling worse than when you walked in
Horrible service. I think they forgot about me back in the room. I was the only one there when I showed up.
I believe they were seeing people that showed up after me. I needed an X-ray but …
The medical professionals at this facility should be appreciated bc they work like slaves to a management thst is abusive, shames you out of your lunch break, and absolutely pays like it’s 1975 wages. Thats why people are going out of state for jobs and healthcare. It’s not the employees.
Just had a baby and had the best experience at Wyoming Medical Center. Every nurse was wonderful, great doctors and anesthesiologists! We had such a positive experience and are thankful we traveled to Casper to have our little one.
Hey Casper. If you are in the emergency room, u had better asked every fellow patient around u if they have COVID…they don’t separate us from. U. As a matter of fact they wheeled me right back into the waiting room 2 ft from a baby playing with its gramma….no wonder it is spreading. Sat there almost 3 hours and was never seen.
The red headed dr didn’t do a full exam on me and when I told him where I’m sore, he didn’t even check, said he didn’t know what to tell me when I obviously have an infection. He only checked my asthma and heart condition and I wasn’t there …
The service in the ER wasn’t bad but they kept trying to run more test so they could jack up the bill even more. I have a medical background so I have an idea on what is really needed. Upon leaving I was told one price at outpatient and …
Try to avoid this place like the plague, even if you have the plague. The ‘doctor’ who put in my son’s stitches didn’t even wear gloves. Also, make sure you walk in with a couple grand even with insurance. It’s pretty awesome to make …
Terrible billing and rude ER staff. I would go out of state for help, before I went here. I offered to pay what I could on an ER visit and they refused my monthly payment. …
I was traveling through there on the way to Idaho from North Carolina for emergency because we had to rescue my boyfriends cousin who was in a life or death situation and we were in an accident because of the 80 mile an hour wind gusts with …
My mother fell and broke her hip, she had hip surgery and was awake and stable for (5) days, by the sixth day she was extremely disoriented, had aspirated pneumonia, a urinary tract infection, her Chronic Heart Failure had become worse due …
The er staff was excellent, also all the doctors from the er through the hospital stay get 5 stars. The evening nurses and aides on the 5th floor were grossly understaffed and in a tizzy, so many mixed up details, felt sorry for them. The …
What nurse tells there patient to shut up
And this is coming for the ICU??
And when we would ask to sign a complaint or write them up and the other nurse …
I don’t even think this hospital deserves a whole star. They are mean and rude people. My dad was working in his shop and his power tool blade came off and cut open his wrist and stomach and we were sitting in the waiting room while he was …
You get better care in small community hospitals. Having to continually ask for meds that never are given, physical therapy never came around and respiratory therapy was a joke! The staff left my 82 yr old father sitting in a chair from 10 am until midnight! Short staffed in all areas apparently, not impressed!
If any of your family members go into ICU…Nikki the nurse in ICU was so rude she had no compassion anything for the family. She yelled at me saying my brother was brain dead at least twice in the room when we were praying for him to …
So had to go to the ER with my daughter very early this morning (1:30 am), it is now 6:45 and still here with no sign of getting out any time soon. This is the 5th or 6th time we have been here in the last year unfortunately due to a number …
I have to say I am bee to Casper and I was a patient last night and all of the emergency room staff from the doctor, nurses and the radiology staff were absolutely wonderful. I have many health issues and have been to a few emergency rooms but this one was by far the best! I was treated with the utmost respect!
I would give it zero stars if I could. They wrapped my foot in a cast without cleaning the wound in my leg. I transferred hospitals and my leg was so infected that I had to get major surgery on it. My new doctor said it was so bad it was on …
The nurses and cna, all the way down to down to the house keepers were amazing and took such wonderful care of my people. I’ve never been to a nicer more clean hospital in all my life. This place goes above and beyond their call of duty. Bless all the staff! You guys rock
Wyoming Medical Center is horrible! The staff is nothing close to professional and a majority of them have broken their Medical oath. The worst hospital I’ve ever experienced.
If your love one is scheduled for a surgery before 7am “visitors hours” you will not get a chance to see them before surgery. Even if it’s a life threatening surgery. Even if it’s 6:40am.
I have had two babies at this hospital and will have to have my third here as well. I have almost died twice, along with my child from the first and second pregnancy. …
I want to give a shout out to this place! my kiddo has a sever case of RSV. when my cutie was sick and I didnt have the help I need to get him better WMC came to the rescue! He couldn’t keep his oxygen levels up and became never weak. turns …
This place was awful. Completely unmanaged or lack of employees. None the less. We came in for a concussed boy we were left in waiting room for over two hours. Then they finally called us back and left us in another room for over an hour. …
If you need surgery, you will have to do all the scheduling your self. Also they charge people’s schedule without tell them. So call everyday, chances are they changed it. Also I was in the emergency room a few weeks ago and then got me …
This place is amazing. They take care of my family so well. The only time I had a problem was when I had a allergic reaction to penicillium but that’s it. It helps out a lot that my mother works there so it’s a bit better because I have someone that knows the roots to the place. 10/10 would recommend
Wyoming Medical Center/Banner Health has gone so far down hill the last 5 years. They are AWFUL! Billing is awful! The service is awful. And they don’t even respond to your concerns. It’s obvious these “medical professionals” care more about how much they can bill over patient care.
I am appalled to see such low ratings so I felt compelled to post my experience since I love this place. 3 years ago I delivered my daughter here, and I was so comforted by the wonderful staff. 3.5 years ago I went to the ER with a silly …
My mother-in-law had a liver biopsy procedure done in March 2018 & had to share a tiny room with another surgery patient for 2 days (overnight)! I understand the need to utilize less space during expansion/construction however, every time …
My 90 year old mother has been in Wyoming Medical Center for a couple weeks. She was receiving good nursing care while in ICU as a stroke patient but after being transferred to the Neurology floor, we have noticed that she is not even …
This is honestly the best hospital I’ve ever been too. The Drs, nurses, & staff were very attentive & did a great job in taking care of me in a timely manner. I have lived in different states & have went to many different hospitals due too …
Talk about aggressive medical collections. You would think during a time of covid and lockdowns that a hospital would at least give you the courtesy of discounts for payments in full. And not threaten you with aggressive medical …
My experience for my husband’s treatment after surgery was a successful one once he was turned over to the staff on the fourth floor after his surgery. Also during his surgery and after by his surgeon. My only issue was with an employee …
My wife gave birth to our second child last week and our experience at WMC was awesome! Our nurses (Karline, Lisa, and Kayla to name a few) went above and beyond to make sure we were comfortable and well taken care of. The doctors worked …
They don’t even take care of their own! I told ER staff that I have a woman with back injury in the vehicle. They argued with me when I refused to let them put her in a wheelchair. Who forged their transcripts!!! What medical provider’s …
I cant believe they have employees who refuse to get the covid vaccine 😬 the name is CASEY PETERSON. She dis encourages people to get the vaccine as a respiratory therapist… yall should have your employees social media profiles… Its all over her facebook! …
Stayed for 3 days and I wasn’t in good shape. They were professional and attentive from the moment I entered the ER to the moment they escorted me out the front door. The food was very good for being on a diabetic diet (better than home). I had to give blood every 4 hours for 3 days and I had no bruises on my arm… Made me happy!
The physician, neurologist, nurses, and several specialists were all truly amazing and so very kind. I felt so blessed to have had such wonderful care.
Now there’s only one person from radiolo ultrasound and she was not nice at all. …
Came in with Shortness of Breath and sat in waiting room – in a mask for 2 1/2 hrs. I was so uncomfortable and with the mask making it even more difficult to breath I had to leave. No one was in the waiting room and yes I am familiar with …
The nurses were nice and they comforted us when we said goodbye to my grandmother. They kept her heart going for as long as they could and they comforted us when the ventilator came out. Thank you Wyoming medical center nurses and doctors for doing everything you could to keep my grandma alive till it was time
Specifically took my youngest to WMC to have blood work done at the lab because she is a hard stick. Upon arriving in WMC we had our names and temperatures taken. I stated we were there to go to lab. The lady that was checking us in told me …
What a five star Hospital. Recently, my husband had a heart attack. The doctors at this hospital ended up putting in nine stents. Two weeks later, my husband developed a urine infection and had to return to the hospital. Thanks to all the …
I visited the er with chest pain. Was given a quick look over and then told to wait .I was told it would be 4 hours before I could be seen. I have had 2 cardiac arrest and quadruple bypass surgery. Went home without seeing a dr. Rude nurse named Kim was especially bad.
Have had my dad taken by ambulance 3 times for the exact things. Obviously doing bloodwork isn’t the only thing that needs checked. Start taking better care of your patients! Even the small hospital where I live does more than this place. Your a joke and now I know why people go all the way to douglas for comment healthcare
I sat in the er for 6 hours waiting to see a doctor. Mind you I was sent to the er by urgent care so they could do a pulmonary embolism ct. There were two other people that come to the er after me (2 hrs after) and they were seen way before …
This is the 2nd time I reviewed this hospital as my 1st one was deleted. Not not quite sure why it was deleted. I gave an accurate representation Of what it is like being a patient in this hospital. So let’s try this again : …
These people are amazing! When I woke up from surgery I had the sweetest, kindest girl to help me with my pain. She called herself “Crazy Courtney” and she was just the greatest lol. The two nights I stayed were probably the best I’ve ever …
Not very profesional. Woman at the front desk is rude. Went there for rising heart rate. Dr. Inversión just said to take ibuprofen for chest discomfort, later after consulting Dr. Google I find out ibuprofen was the cause of my raising …
Always been treated well and I enjoy the staff. I do tend to look for ways to encourage them when I’m there because I know how hard their job can be. In turn I usually get AMAZING care simply because the staff feels appreciated. I could …
My husband had to make a trip to the ER last night and they were busy, but the quality of care and treatment was excellent thru the whole process. All treated us with respect and concern. We were very impressed with Dr Johnson and nurse …
The front desk was very rude to visitors that traveled hours to see a dying family member. They didn’t inform them only 2 visitors could come and didn’t let the 3rd one in. Not only that but was very rude telling them to hurry up and pick …
Horrible hospital i wouldn’t recommend anyone go there unless they are on their death bed and even then it is a bit questionable i was life flighted there last June and left in the ER for 14 hours with little to no care the Nurses were …
I am currently a patient here waiting to be released. I was told 5 hrs ago I could go just had to wait on discharge papers. Ive called 3 numbers got only answering machines so I left messages. I live an hour away and my ride has been …
So I went in to the emergency room for abdominal pain and I got back fast! My nurse was such a sweetheart I really wish I could have remembered her name, also Doctor Megan Grube is amazing! She was very friendly and took very good care of me🥰 Thank you guys for for all your hard work! …
The WY Medical Center Cafeteria is what I am reviewing here. This is a hard business, but the staff who run the cafeteria get it done dayin and day out. Food is comfort and that is definitely what the cafeteria provides. Where else can you …
RULES OVER PATIENT CARE… My mother in law has been fighting illness for the past couple of years, WMC always does the bare minimum to treat her then sends her home. Well this time she is having to fight for meals, help in the bathroom, …
Waiting room.
your black. your last 2hrs and people who came in after me went before me and I was in pain could barley walk. Races is what they r. This isn’t the first time my family’s last on there list either.
The ER staff are exceedingly helpful and competent. The nurses at checkin helped me quickly and efficiently. Dr. Grube and nurse Stephanie were extraordinarily thorough, knowledgeable and helpful. They provided excellent care for my eye, and provided a calm, caring atmosphere.
The nurse I saw and radiology were the absolute sweetest. They were very kind and patient as I moved slowly due to pain. However, I have a huge concern that I told 3 different professionals (triage, room nurse, and doctor) my Tylenol …
This is a horrible Hospital! The staff make false assumptions and accusations, they lie! My 6 year old autistic daughter had unintentionally closed the door on my 2 year old daughter’s hand! (unintentionally as in an accident!) My husband …
I was seen in the ED on 02/06/2022 after I sustained a concussion, while attempting to learn to snowboard. Dr. Colgan was so friendly, thorough, informative and addressed the matter promptly. His team was equally attentive and friendly from …
This hospital is owned by Banner. They will tell you a contracted weekly pay to come work here as a travel nurse. This means you sometimes come from thousands of miles away to work for them. Then, 3-4 weeks in, they will lower your pay by 10-15%. The worst company.
I do not recommend this place! To anyone for any reason! This place has travel nurses! And they do not care about you! Nor do they make time for you! No one knows who these people are! Or their name! I had surgery here in April 2022. …
I filled our patient paperwork with my current address on it. They sent the bill to an address I lived at 15 years ago. I never received the bill and they sent it to a collection agency. I even tried paying at the time of service and they refused. This is the absolute worst hospital in Wyoming.
Billing Department displays remarkable ineptitude time after time. I don’t know why Banner refuses to figure out how to process insurance claims, and rely on the “patients/victims” to sort out coding, billing issues on their own… I get …
Lied to me about my insurance and also got an infection. Overall they didn’t seem to care for their patients that well and the social worker was very callous.
I took my soon to ER, staff was very nice and professional. Doctor was also very nice and professional. Everyone was nice. Thank you for being nice 😊 …
If anyone ever comes across Maggie just know she is such an awesome RN!!. Very nice, caring. Did a real good job checking in on me. Even went out her way to make a few phone calls to further my safety/recovery all at 2am in the morning.
Very awesome at what she does!!🙏🏽 greatful thank you so much!!! …
The nurses were great. Very well taken care of me after my surgery. But housekeeping didn’t do a good job cleaning. The bathroom was so dirty that I didn’t want to walk on the floor without shoes and wouldn’t use the shower because it was to dirty.
My wife & I had our first child here. It was a fantastic experience. Our Delivery Nurse, Amber, was absolutely amazing. Very calming, no nonsense and compassionate, she really made my wife comfortable. All the nurses were amazing, Stacy was …
The nurse that checked my husband in was short with us, rude, and all around a raging birch. This is by far the worst emergency department. There rude and disrespectful. If I had it my she’d get her license revoked.
Five stars for Loura Heuer. ⭐⭐⭐⭐⭐. Thank you for your hard work, knowledge and dedication you had for me and your other patients. I can’t explain how much your patients and I will miss you. You have done so much for me and I’m so …
Billed the wrong insurance . Wanted us to pay before any tests were done, like how do they know what we needed before we even saw a doctor?
Needed a 5min procedure, that took 12 for them to get around to it. …
I have not been able to get my PT/INR results from the lab the night of my blood draws. It has been up to a week before the results are sent to my clinic! Im an Antiphospolipid Antibody Syndrome patient of 20 yrs, have always been able to …
Do not ever have your baby here they like to take babies away for lies they make up they violate the hippa act all the time. Nurses take pictures of your baby and post it on there social media pages. If I could give them less then one star I would. Oh and the nurse who did that was crystal she works in the nursery.
If Banner were concerned with health care, they would hire more staff and have the existing staff less stressed. Overload of work on all staff yields nothing but unhappy patients. Care above profit is my idea of community health. Every time I need a prescription renewed I encounter a huge delay and pass the buck.
Lack of communication is profound. Nurses are great but they share that no one gives them info in a timey fashion. VERY frustrating. My mother waited for her procedure while she laid in the hospital bed for two days and was not allowed to eat. The security process is a mess. “Visitor Parking” has too many reserved spots
Like everyone else has stated this hospital is foul and does not care about their patients. I’ve been lied to, treated unfairly, and overcharged. First of all, they told me my insurance would cover my hospital stay and later I got an …
Hospitals can be challenging to judge, however I think it is fair to say that WMC is horrendous. Truthfully, if there is a risk of someone dying your best bet is to get out of this state and find a facility that doesn’t function as it is …
Everyone here is rude and careless. The receptionist (glasses and short, light brown hair) was also callous and ridiculously meticulous about how I should park to pick up my family member that has a broken neck. I think she assumed she was …
My mother was referred
To your hospital for a hernia repair and to fix a bowel obstruction. One of your doctors attempted to insert an NG tube and put a hole in her esophagus and her …
Banner health hospital policies for not family-friendly the service was long frustrating for an appointment that started at 10:00 supposed to be 15 minutes and 15 minutes after procedure ended up being a long frustrating two and a half …
I am livid with this establishment. We were seen January 1st of 2022 and recieved a bill for the what we thought was the entire treatment rendered, however they waited nine months to bill us for the exam that was done that same day. Our …
Nurses and aides who took care of me were amazing (of course, if you are nice to them you will great care.) Front desk lady was incredibly rude to my hubs as he was getting his visitor badge and rolled her eyes when I asked where admission …
I coughed on my abdominal aortic aneurysm for 4 days before I could even get out of bed and go to the hospital. This of course makes me a critical care case. Babies with sniffles were going in front of me for 6 hours. Mind you I came in …
Worst hospital I’ve yet to encounter. If you wish to go to a hospital that cares more about the policies they have and masks then you have found the right place. They do not care if you have traveled miles with children to visit very sick …
I’ve been to the Wyoming Medical Center before they went to Banner Health and have had nothing but Great Experiences with very kind, caring staff who very promptly provided excellent medical care and kept me informed on everything like if …
(Translated by Google) Optimal. I played a game of cards with the doctors in the surgery department; I have destroyed them, reduced to a nervous breakdown …
They sent home a Stroke patient, with out monitoring the patient over night. Told to go home because the stroke already happened. They have a cardiologist on staff and didn’t even bother to call him in. Told the patient to call their …
Some staff is pleasant. Billing department is incompetent and rude. For the second time my insurance has had to contact them to explain their own policies. Watch your insurance bills because 80% are incorrect. As a whole they need an …
THE ONLY GOOD THING ABOUT THIS HOSPITAL IS THEIR FOOD!!!! This hospital has no idea what they are doing. Their ER is no good! I have a twin sister, and they not only logged her in under my identity but also administered medications and put …
Nice folks.
pasta here
Wow this place is awful go to the other one
Wyoming isnt real
Beware
Beat place to eat lunch in Casper.
Very Thorough! Thank you WMC Staff.
Waited here for four hours to get out. Unacceptable!
The staff seem to be overworked and one even got grouchy.
Was fast to respond and got my car unlocked quickly
Great hospital best one I’ve ever been to
Last time I was here I got shot at. Wasn’t a Pleasurable experience.
Currently here, and the volunteers at the OR waiting room are fantastic!
This place doesn’t even deserve a star. Only cares about money in their pockets-not the care of their patients.
Sad that in a town this size we do not have but, one urgent care open before 3 in the afternoon.
The doctors and nurses are rude when you walk in. No respect for patients.
Was ok, wish things were better
Waited 15 minutes while having an asthma attack, thank god it’s not life threatening or anything.(Sarcasm)
They literally tore my arm up with a needle
Will never ever give them business. Terrible business. Not out to help people. Have proof of payments being sent and yet still sent to collections
I don’t think these guys get the credit that they actually deserve. They’ve always kept me alive. They worked payment plans out for me as well my.
It is what it is we have no choice but to go there waiting in the hallway for my son treatment to get done a little girl pulls out fries and a cracker the furniture and was going to eat them goes to show you that they don’t clean properly in their Hospital
The Pennhurst of “Health Care”.
Almost cut my finger off and they said to wait in the waiting room while my finger squirted blood. What the hell is wrong with these people? Go to another er. This place could be sued.
This is just to share my experience in the e.r. with Dr Carmen. He is competent and caring. And everything a good dr should be. Thank you kind sir.
Was hoping there was at least one decent hospital in this state. Nope. Just another crappy Wyoming hospital. Until decent doctors decide to move here, its going to stay that way.
The blonde lady in the ponytail that assisted the doctor with the CT scan called me a criminal and was very rude to me..I wont ever go back unless I’m dying.Who goes to the hospital and then gets treated bad and called a criminal,Rude staff
Food court is a joke. Went to eat supper and all the food from lunch was still out and looked disgusting. What do you pay your employees to do??? Stand around and chit chat and be on their cell phones. Such BS
Daniel and Natt best nurses ever!!!! Dr. Ramirez is the best cardiologist I have ever had!!!!! I got the best care!!!!!!
BED BUGS
Disgusting Staff and Dirty Rooms.. Nurses Do not Document The mistakes… So when You Have a Issue With Wrong Meds or Being Left Alone For 12 Hours not checks …
Ive been waiting for 3 hours with a 5 year old whos foot was smashed and bleeding (not terrible but a decent amount) still havent been seen… By far the worst hospital i have ever been in!!!
Saved my life a year ago! There’s no way I can explain my gratitude. I have zero complaints over my stay, it was a very healing experience. Every single member on their staff was giving it their all. Thank you!!
To the er nurse named Viki thank you so much for being the most caring sweet and concerned nurse we have ever met. We cannot thank you enough. From the dressel family
Lazy! My husband has been sick for months. Spending thousands of dollars. They refuse to dind answers. Just say to go to the dr, so now we can spend our money there as well, just to get told to go to the hospital. HOW DOES THAT MAKE SENSE?!?!
Very bad about giving pain medication supposed to be every 4 hours but you get it when ever they decide to get around to it
Went in for severe body pain, they did not even treat me just poked around a little and told me to go home and take Tylenol. No pain relief meds given.
My nurse, Jenny in Pediatrics was awesome. She worked nights during my stay and she was a pleasure to see each evening.
Wyoming medical center is a place to go if you want to die!! Non profit my A$$.
The doctor gave me PCP and i started to steal the copper wiring out of the walls. fun experience.
My husbands neurologist told me to bring him here to help him with his explosive cluster headaches, so far we’ve literally been sitting here for one and a half hours!! And haven’t been seen by anyone!! Worst ER we’ve ever been to. Shameful absolutely shameful
We just left the emergency room. We had a non life threatening illness. Have to say, under the circumstances, we had a very pleasant experience. Fast and kind service. Highly recommend.
Not impressed at all. If I can go out of the area for help I will. Awhile ago I had a good experience at this hospital but obviously staff has changed. Also having employees yell at each other is being believable.
I have always been treated with care and concern. I’ve never had these bad experiences that others speak of.
I’ve been here numerous times , the only two good experiences I’ve had here were the birth of my children . The staff here aren’t friendly the wait time is terrible . The food is what you would expect for an old out of date hospital ! They …
Labor and deliver nurse was awesome!!!!!!
Pedeatric doctor and the way they give you the feeling that you can never leave was terrible. …
I had went to Wyoming Medical Center on the 9th of April, I was in town visiting for the weekend. I woke up with sever back pain, went in. Anyways the E.R. doctor told me they would call me about my results, its been two weeks since then …
I went in there a week ago for pain in my calves, my whole left side of my body and my chest and neck. They never looked at any of those areas. They gave me a head ct scan and said nothing was wrong. And now it hurts to breath or walk a lil bit
It’s one out of only two level two trauma units in the state of Wyoming. If you live in Wyoming it’s the closest high tech ER in most of the state. If you are critically injured in a car wreck this is where you’ll be Life flighted. The nursing staff can be a little nicer though.
We were in Wyoming last week, visiting from Salt Lake City and my husband had a heart attack. We were right between Rawlins and Casper, and not being familiar with the area, we almost went to Rawlins, but at the last second chose Casper, …
I was in the hospital 8 days from an abdominal surgery. The nurses and CNA’s working the 4th floor on the West Wing were very kind, accommodating and i felt very well taken care of. Thank you from the bottom of my heart.
Wouldn’t even let me sit in the ER waiting room with my terrified wife and nine year old child. Thanks hospital for your super powers of preventing the common cold by not allowing me to be a parent.
Worst billing department on the face of the earth. Their automatic payment system failed and they sent us to collections because of it. Be prepared to go to collections in a short amount of time and have no way resolving it with them. …
The er staff is so incredibly rude & hurtful. I literally had to come home to “regroup” and have a lil cry. My husband is being kept overnight for observation or I would write more but I’m scared what might happen to him….seriously!…but …
Not Mary this is Steven Plum if I could give less than one star I would. All this time I thought they were there to make you more comfortable during your stay not send you home feeling worse than when you walked in
Horrible service. I think they forgot about me back in the room. I was the only one there when I showed up.
I believe they were seeing people that showed up after me. I needed an X-ray but …
The medical professionals at this facility should be appreciated bc they work like slaves to a management thst is abusive, shames you out of your lunch break, and absolutely pays like it’s 1975 wages. Thats why people are going out of state for jobs and healthcare. It’s not the employees.
Just had a baby and had the best experience at Wyoming Medical Center. Every nurse was wonderful, great doctors and anesthesiologists! We had such a positive experience and are thankful we traveled to Casper to have our little one.
Hey Casper. If you are in the emergency room, u had better asked every fellow patient around u if they have COVID…they don’t separate us from. U. As a matter of fact they wheeled me right back into the waiting room 2 ft from a baby playing with its gramma….no wonder it is spreading. Sat there almost 3 hours and was never seen.
The red headed dr didn’t do a full exam on me and when I told him where I’m sore, he didn’t even check, said he didn’t know what to tell me when I obviously have an infection. He only checked my asthma and heart condition and I wasn’t there …
The service in the ER wasn’t bad but they kept trying to run more test so they could jack up the bill even more. I have a medical background so I have an idea on what is really needed. Upon leaving I was told one price at outpatient and …
Try to avoid this place like the plague, even if you have the plague. The ‘doctor’ who put in my son’s stitches didn’t even wear gloves. Also, make sure you walk in with a couple grand even with insurance. It’s pretty awesome to make …
Terrible billing and rude ER staff. I would go out of state for help, before I went here. I offered to pay what I could on an ER visit and they refused my monthly payment. …
I was traveling through there on the way to Idaho from North Carolina for emergency because we had to rescue my boyfriends cousin who was in a life or death situation and we were in an accident because of the 80 mile an hour wind gusts with …
My mother fell and broke her hip, she had hip surgery and was awake and stable for (5) days, by the sixth day she was extremely disoriented, had aspirated pneumonia, a urinary tract infection, her Chronic Heart Failure had become worse due …
The er staff was excellent, also all the doctors from the er through the hospital stay get 5 stars. The evening nurses and aides on the 5th floor were grossly understaffed and in a tizzy, so many mixed up details, felt sorry for them. The …
What nurse tells there patient to shut up
And this is coming for the ICU??
And when we would ask to sign a complaint or write them up and the other nurse …
The staff was rude an patronizing. Feel like I got the Minimum amount of treatment .a piecemeal answers
I don’t even think this hospital deserves a whole star. They are mean and rude people. My dad was working in his shop and his power tool blade came off and cut open his wrist and stomach and we were sitting in the waiting room while he was …
You get better care in small community hospitals. Having to continually ask for meds that never are given, physical therapy never came around and respiratory therapy was a joke! The staff left my 82 yr old father sitting in a chair from 10 am until midnight! Short staffed in all areas apparently, not impressed!
If any of your family members go into ICU…Nikki the nurse in ICU was so rude she had no compassion anything for the family. She yelled at me saying my brother was brain dead at least twice in the room when we were praying for him to …
So had to go to the ER with my daughter very early this morning (1:30 am), it is now 6:45 and still here with no sign of getting out any time soon. This is the 5th or 6th time we have been here in the last year unfortunately due to a number …
I have to say I am bee to Casper and I was a patient last night and all of the emergency room staff from the doctor, nurses and the radiology staff were absolutely wonderful. I have many health issues and have been to a few emergency rooms but this one was by far the best! I was treated with the utmost respect!
I would give it zero stars if I could. They wrapped my foot in a cast without cleaning the wound in my leg. I transferred hospitals and my leg was so infected that I had to get major surgery on it. My new doctor said it was so bad it was on …
The nurses and cna, all the way down to down to the house keepers were amazing and took such wonderful care of my people. I’ve never been to a nicer more clean hospital in all my life. This place goes above and beyond their call of duty. Bless all the staff! You guys rock
Wyoming Medical Center is horrible! The staff is nothing close to professional and a majority of them have broken their Medical oath. The worst hospital I’ve ever experienced.
If your love one is scheduled for a surgery before 7am “visitors hours” you will not get a chance to see them before surgery. Even if it’s a life threatening surgery. Even if it’s 6:40am.
I have had two babies at this hospital and will have to have my third here as well. I have almost died twice, along with my child from the first and second pregnancy. …
I want to give a shout out to this place! my kiddo has a sever case of RSV. when my cutie was sick and I didnt have the help I need to get him better WMC came to the rescue! He couldn’t keep his oxygen levels up and became never weak. turns …
Like most ER experiences there were positives and negatives to my experience, fortunately mostly positive. …
This place was awful. Completely unmanaged or lack of employees. None the less. We came in for a concussed boy we were left in waiting room for over two hours. Then they finally called us back and left us in another room for over an hour. …
If you need surgery, you will have to do all the scheduling your self. Also they charge people’s schedule without tell them. So call everyday, chances are they changed it. Also I was in the emergency room a few weeks ago and then got me …
This place is amazing. They take care of my family so well. The only time I had a problem was when I had a allergic reaction to penicillium but that’s it. It helps out a lot that my mother works there so it’s a bit better because I have someone that knows the roots to the place. 10/10 would recommend
Wyoming Medical Center/Banner Health has gone so far down hill the last 5 years. They are AWFUL! Billing is awful! The service is awful. And they don’t even respond to your concerns. It’s obvious these “medical professionals” care more about how much they can bill over patient care.
I am appalled to see such low ratings so I felt compelled to post my experience since I love this place. 3 years ago I delivered my daughter here, and I was so comforted by the wonderful staff. 3.5 years ago I went to the ER with a silly …
My mother-in-law had a liver biopsy procedure done in March 2018 & had to share a tiny room with another surgery patient for 2 days (overnight)! I understand the need to utilize less space during expansion/construction however, every time …
My 90 year old mother has been in Wyoming Medical Center for a couple weeks. She was receiving good nursing care while in ICU as a stroke patient but after being transferred to the Neurology floor, we have noticed that she is not even …
This is honestly the best hospital I’ve ever been too. The Drs, nurses, & staff were very attentive & did a great job in taking care of me in a timely manner. I have lived in different states & have went to many different hospitals due too …
Talk about aggressive medical collections. You would think during a time of covid and lockdowns that a hospital would at least give you the courtesy of discounts for payments in full. And not threaten you with aggressive medical …
My experience for my husband’s treatment after surgery was a successful one once he was turned over to the staff on the fourth floor after his surgery. Also during his surgery and after by his surgeon. My only issue was with an employee …
My wife gave birth to our second child last week and our experience at WMC was awesome! Our nurses (Karline, Lisa, and Kayla to name a few) went above and beyond to make sure we were comfortable and well taken care of. The doctors worked …
They don’t even take care of their own! I told ER staff that I have a woman with back injury in the vehicle. They argued with me when I refused to let them put her in a wheelchair. Who forged their transcripts!!! What medical provider’s …
I cant believe they have employees who refuse to get the covid vaccine 😬 the name is CASEY PETERSON. She dis encourages people to get the vaccine as a respiratory therapist… yall should have your employees social media profiles… Its all over her facebook! …
Stayed for 3 days and I wasn’t in good shape. They were professional and attentive from the moment I entered the ER to the moment they escorted me out the front door. The food was very good for being on a diabetic diet (better than home). I had to give blood every 4 hours for 3 days and I had no bruises on my arm… Made me happy!
The physician, neurologist, nurses, and several specialists were all truly amazing and so very kind. I felt so blessed to have had such wonderful care.
Now there’s only one person from radiolo ultrasound and she was not nice at all. …
Came in with Shortness of Breath and sat in waiting room – in a mask for 2 1/2 hrs. I was so uncomfortable and with the mask making it even more difficult to breath I had to leave. No one was in the waiting room and yes I am familiar with …
The nurses were nice and they comforted us when we said goodbye to my grandmother. They kept her heart going for as long as they could and they comforted us when the ventilator came out. Thank you Wyoming medical center nurses and doctors for doing everything you could to keep my grandma alive till it was time
Specifically took my youngest to WMC to have blood work done at the lab because she is a hard stick. Upon arriving in WMC we had our names and temperatures taken. I stated we were there to go to lab. The lady that was checking us in told me …
What a five star Hospital. Recently, my husband had a heart attack. The doctors at this hospital ended up putting in nine stents. Two weeks later, my husband developed a urine infection and had to return to the hospital. Thanks to all the …
I visited the er with chest pain. Was given a quick look over and then told to wait .I was told it would be 4 hours before I could be seen. I have had 2 cardiac arrest and quadruple bypass surgery. Went home without seeing a dr. Rude nurse named Kim was especially bad.
Have had my dad taken by ambulance 3 times for the exact things. Obviously doing bloodwork isn’t the only thing that needs checked. Start taking better care of your patients! Even the small hospital where I live does more than this place. Your a joke and now I know why people go all the way to douglas for comment healthcare
I sat in the er for 6 hours waiting to see a doctor. Mind you I was sent to the er by urgent care so they could do a pulmonary embolism ct. There were two other people that come to the er after me (2 hrs after) and they were seen way before …
This is the 2nd time I reviewed this hospital as my 1st one was deleted. Not not quite sure why it was deleted. I gave an accurate representation Of what it is like being a patient in this hospital. So let’s try this again : …
These people are amazing! When I woke up from surgery I had the sweetest, kindest girl to help me with my pain. She called herself “Crazy Courtney” and she was just the greatest lol. The two nights I stayed were probably the best I’ve ever …
Not very profesional. Woman at the front desk is rude. Went there for rising heart rate. Dr. Inversión just said to take ibuprofen for chest discomfort, later after consulting Dr. Google I find out ibuprofen was the cause of my raising …
Always been treated well and I enjoy the staff. I do tend to look for ways to encourage them when I’m there because I know how hard their job can be. In turn I usually get AMAZING care simply because the staff feels appreciated. I could …
The nurses were very professional and kind. Very good service from them. The doctor I dealt with was difficult to deal with but the nurses were great.
My husband had to make a trip to the ER last night and they were busy, but the quality of care and treatment was excellent thru the whole process. All treated us with respect and concern. We were very impressed with Dr Johnson and nurse …
The front desk was very rude to visitors that traveled hours to see a dying family member. They didn’t inform them only 2 visitors could come and didn’t let the 3rd one in. Not only that but was very rude telling them to hurry up and pick …
Horrible hospital i wouldn’t recommend anyone go there unless they are on their death bed and even then it is a bit questionable i was life flighted there last June and left in the ER for 14 hours with little to no care the Nurses were …
I am currently a patient here waiting to be released. I was told 5 hrs ago I could go just had to wait on discharge papers. Ive called 3 numbers got only answering machines so I left messages. I live an hour away and my ride has been …
So I went in to the emergency room for abdominal pain and I got back fast! My nurse was such a sweetheart I really wish I could have remembered her name, also Doctor Megan Grube is amazing! She was very friendly and took very good care of me🥰 Thank you guys for for all your hard work! …
Had an emergency surgery after a car wreck and later developed an infection. The surgeon also didn’t care for me as a patient and was very rude
The WY Medical Center Cafeteria is what I am reviewing here. This is a hard business, but the staff who run the cafeteria get it done dayin and day out. Food is comfort and that is definitely what the cafeteria provides. Where else can you …
RULES OVER PATIENT CARE… My mother in law has been fighting illness for the past couple of years, WMC always does the bare minimum to treat her then sends her home. Well this time she is having to fight for meals, help in the bathroom, …
Waiting room.
your black. your last 2hrs and people who came in after me went before me and I was in pain could barley walk. Races is what they r. This isn’t the first time my family’s last on there list either.
The ER staff are exceedingly helpful and competent. The nurses at checkin helped me quickly and efficiently. Dr. Grube and nurse Stephanie were extraordinarily thorough, knowledgeable and helpful. They provided excellent care for my eye, and provided a calm, caring atmosphere.
The nurse I saw and radiology were the absolute sweetest. They were very kind and patient as I moved slowly due to pain. However, I have a huge concern that I told 3 different professionals (triage, room nurse, and doctor) my Tylenol …
To Wyoming Medical Center Management,
My family and I would like to file a formal complaint against one employee of …
This is a horrible Hospital! The staff make false assumptions and accusations, they lie! My 6 year old autistic daughter had unintentionally closed the door on my 2 year old daughter’s hand! (unintentionally as in an accident!) My husband …
I was seen in the ED on 02/06/2022 after I sustained a concussion, while attempting to learn to snowboard. Dr. Colgan was so friendly, thorough, informative and addressed the matter promptly. His team was equally attentive and friendly from …
This hospital is owned by Banner. They will tell you a contracted weekly pay to come work here as a travel nurse. This means you sometimes come from thousands of miles away to work for them. Then, 3-4 weeks in, they will lower your pay by 10-15%. The worst company.
I do not recommend this place! To anyone for any reason! This place has travel nurses! And they do not care about you! Nor do they make time for you! No one knows who these people are! Or their name! I had surgery here in April 2022. …
I filled our patient paperwork with my current address on it. They sent the bill to an address I lived at 15 years ago. I never received the bill and they sent it to a collection agency. I even tried paying at the time of service and they refused. This is the absolute worst hospital in Wyoming.
Billing Department displays remarkable ineptitude time after time. I don’t know why Banner refuses to figure out how to process insurance claims, and rely on the “patients/victims” to sort out coding, billing issues on their own… I get …
Lied to me about my insurance and also got an infection. Overall they didn’t seem to care for their patients that well and the social worker was very callous.
I took my soon to ER, staff was very nice and professional. Doctor was also very nice and professional. Everyone was nice. Thank you for being nice 😊 …
If anyone ever comes across Maggie just know she is such an awesome RN!!. Very nice, caring. Did a real good job checking in on me. Even went out her way to make a few phone calls to further my safety/recovery all at 2am in the morning.
Very awesome at what she does!!🙏🏽 greatful thank you so much!!! …
The nurses were great. Very well taken care of me after my surgery. But housekeeping didn’t do a good job cleaning. The bathroom was so dirty that I didn’t want to walk on the floor without shoes and wouldn’t use the shower because it was to dirty.
My wife & I had our first child here. It was a fantastic experience. Our Delivery Nurse, Amber, was absolutely amazing. Very calming, no nonsense and compassionate, she really made my wife comfortable. All the nurses were amazing, Stacy was …
The nurse that checked my husband in was short with us, rude, and all around a raging birch. This is by far the worst emergency department. There rude and disrespectful. If I had it my she’d get her license revoked.
Five stars for Loura Heuer. ⭐⭐⭐⭐⭐. Thank you for your hard work, knowledge and dedication you had for me and your other patients. I can’t explain how much your patients and I will miss you. You have done so much for me and I’m so …
Billed the wrong insurance . Wanted us to pay before any tests were done, like how do they know what we needed before we even saw a doctor?
Needed a 5min procedure, that took 12 for them to get around to it. …
I have not been able to get my PT/INR results from the lab the night of my blood draws. It has been up to a week before the results are sent to my clinic! Im an Antiphospolipid Antibody Syndrome patient of 20 yrs, have always been able to …
Do not ever have your baby here they like to take babies away for lies they make up they violate the hippa act all the time. Nurses take pictures of your baby and post it on there social media pages. If I could give them less then one star I would. Oh and the nurse who did that was crystal she works in the nursery.
If Banner were concerned with health care, they would hire more staff and have the existing staff less stressed. Overload of work on all staff yields nothing but unhappy patients. Care above profit is my idea of community health. Every time I need a prescription renewed I encounter a huge delay and pass the buck.
Lack of communication is profound. Nurses are great but they share that no one gives them info in a timey fashion. VERY frustrating. My mother waited for her procedure while she laid in the hospital bed for two days and was not allowed to eat. The security process is a mess. “Visitor Parking” has too many reserved spots
Like everyone else has stated this hospital is foul and does not care about their patients. I’ve been lied to, treated unfairly, and overcharged. First of all, they told me my insurance would cover my hospital stay and later I got an …
Hospitals can be challenging to judge, however I think it is fair to say that WMC is horrendous. Truthfully, if there is a risk of someone dying your best bet is to get out of this state and find a facility that doesn’t function as it is …
Everyone here is rude and careless. The receptionist (glasses and short, light brown hair) was also callous and ridiculously meticulous about how I should park to pick up my family member that has a broken neck. I think she assumed she was …
My mother was referred
To your hospital for a hernia repair and to fix a bowel obstruction. One of your doctors attempted to insert an NG tube and put a hole in her esophagus and her …
Banner health hospital policies for not family-friendly the service was long frustrating for an appointment that started at 10:00 supposed to be 15 minutes and 15 minutes after procedure ended up being a long frustrating two and a half …
I am livid with this establishment. We were seen January 1st of 2022 and recieved a bill for the what we thought was the entire treatment rendered, however they waited nine months to bill us for the exam that was done that same day. Our …
Nurses and aides who took care of me were amazing (of course, if you are nice to them you will great care.) Front desk lady was incredibly rude to my hubs as he was getting his visitor badge and rolled her eyes when I asked where admission …
I coughed on my abdominal aortic aneurysm for 4 days before I could even get out of bed and go to the hospital. This of course makes me a critical care case. Babies with sniffles were going in front of me for 6 hours. Mind you I came in …
Worst hospital I’ve yet to encounter. If you wish to go to a hospital that cares more about the policies they have and masks then you have found the right place. They do not care if you have traveled miles with children to visit very sick …
I’ve been to the Wyoming Medical Center before they went to Banner Health and have had nothing but Great Experiences with very kind, caring staff who very promptly provided excellent medical care and kept me informed on everything like if …