X-Ray Associates of New Mexico

X-Ray Associates - El Camino Imaging Center

X-Ray Associates Of New Mexico PC in Albuquerque features four outpatient imaging facilities all offering specialized diagnostic imaging. These state-of-the-art locations are the Breast Imaging Center, the El Camino Imaging Center, Heights MRI and Northwest Imaging Center. All of these centers combined allow us to provide you with a full range of outpatient interventional radiology services for managing your healthcare needs. We pride ourselves on providing courteous customer service that includes prompt report turnaround.

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X-Ray Associates of New Mexico Reviews ( 90 )

  1. My experience was great from start to finish staff were professional friendly happy. I haven’t had a great customer service experience in a long time especially at a healthcare facility so thank you and great job!

  2. Kind staff. Quick appointments and reports. Patient portal. Will put your images on a disc for you to take back to your physician. You just have to ask the tech doing your scan.

  3. The office was a little hard to find, but once there, I was treated very quickly, efficiently, professionally and best of all, quite courteously, by every staff member that I interfaced with. To top it off, I was a walk in without an appointment.

  4. I would give this place zero stars if I could. Rude front desk staff who didn’t hardly acknowledge me and even worse Ultrasound technician. She wouldn’t talk to me during the procedure or explain what she was doing. When I asked her what we …

  5. Dr. Chaffey and her team did a wonderful job on placing a port in me for IV’s/blood draws. Her assistant John was kind and knowledgeable and gave me an informative explanation of the procedure, including what to expect afterwards. Then Dr. …

  6. The lady on the phone said I could just walk in and get an xray for$93. I walked in and was told I needed a doctor’s referral in order to get an xray. So I just had to spend $$$ to go see a doctor who would then tell me yes your knee is …

  7. Not open on Saturdays except for procedures, however, the office is open and there are no signs stating that they only do procedures on Saturday. My X ray order had the location, but no hours. Yes I should have checked before going, but …

  8. I was in and out in like 15 minutes last week when I had to get a scan of my chest/lungs. Then today I called to ask for a CD of the images, which will be ready in 30 minutes. Both experiences they were super nice and efficient!!

  9. The doctor I saw was incredibly helpful very understanding and help me get to the bottom of my problem the nurses were extremely kind and understanding and helpful I appreciate them all and would gladly recommend them to anyone

  10. Very friendly staff. My technician was very good at explaining what we were doing and how. It was a very quick and easy process and the staff made it feel like I was among friends.

  11. The actual technician was great but their billing not so much! I keep receiving a bill even tho i am covered for the procedure i had. I call and let them know they need to bill it again they tell me I’m not covered and I’m only covered for …

  12. The front office saved my bacon. They were hugely helpful after some mix ups with insurance, doctor office and scheduling. They made calls and got the clearance to make it happen. The procedure went very smoothly and everyone was just wonderful. Highly recommend this office

  13. I’m greeted with a pleasant welcome when I walk through the door, I’m asked for my paper work with please and thank you. The CT scan staff, technicians and doctors are awesome they make you as comfortable as possible, I love to laugh and they laugh and joke with me. I’ve made friends. Great job. Thanks for being there for me.

  14. Everyone was so helpful and kind! My X-ray tech (I can’t remember her name) was so kind, professional, knowledgeable, and personable. I would absolutely return for needed future X-rays, and would recommend this location to others. Thank you!

  15. Great experience with office staff, radiologist and nuclear medicine technicians. They continue to practice covid safety guidelines. Therefore, you feel safe in their environment. Thank you for being professional and expressing the safety and well being of your patience.

  16. In spite of a real problem with anxiety and claustrophobia they were both patient and professional. I was treated with respect and despite the fact they are very busy I never felt pushed through the system.

  17. Dr, Depapos made my nerviousness go away prior to my ablation under sedation . He is the most caring, professional, friendly, Doctor I have ever had.
    His staff was also very friendly & professional as well. Thank You

  18. My experience was all positive from the testing, to the biopsy, and procedure performed by Dr. DePopas. He is a fantastic physician, very knowledgeable and he has great bedside manner. He made me feel very comfortable with the whole …

  19. Everyone I had contact with at El Camino were terrific with both of my exams (MRI and CT) on different days. Clerks at the desk were pleasant and informative, explained billing simply to me. Even the greeter and screener at the door was …

  20. The x-ray tech that worked with me appeared to be in on-the-job training. She needed another technician to tell her what to do and how to use the equipment. It took much longer to preform my tests.

  21. The employees at X-Ray Associates are the most friendly, courteous and professional people one could hope to encounter for any imaging needs. I had to have two procedures in one day, and they were more than helpful i seeing that I got to …

  22. Absolutely great service! After checking in with a friendly member of the staff, my husband and I sat in the waiting room for a few minutes since we had arrived early. The wait was short before the technician called us in, she was thorough …

  23. Very kind and professional staff, everyone was very courteous and prompt . I really appreciated the positive attitude and kindness of Annette who did my x-rays. Thank you!!!

  24. I was so nervous, my first biopsy, but the staff is so awesome, very caring and attentive, explained everything, answered questions, I was much more at ease thanks to them!!

  25. I have been here 3 times now, all of these visits have gone really well. The nurses and technicians have explained what they’re going to do and how it might effect me. They were all very pleasant and helpful, well educated people.

  26. Fast very professional! Nurses and Doctor are Excellent at giving information and walking you through all tests. Appointment time was quick My whole study was opproximate to 10 to 15 minutes. Very nice people would definitely. Recommend this place over any other.

  27. My experience at El Camino Imaging Center was superb. The techician was very kind, courteous, and professional. She explained everything that would happen and how long it would take. I felt very well cared for. Thank you!

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