Was turned away because they closed in 15 minutes and wouldn’t have time to complete a chest X-ray after the receptionist had told us at 7:30 just be here before 8pm.
Very satisfied customer. The staff was very friendly and it was nice to be welcomed by a friendly staff and thanked for coming in on the way out. Great job!!!!!
This place is disorganized. For the last week i have left messages and no return call. I am not sick but need to have a result before i can go to work. There website just always says full and they wont answer phones or return calls
Very clean facility that is a comfortable and relaxed atmosphere. Staff is very friendly, efficient and caring. I wouldn’t think twice to use them again!
I scheduled 2 online appointments never received confirmation, called them personally to confirm the appointments and they had no record of my appointments. Was told the system was down and that it was finally up and running. Tried to …
I am always pleaded with the staff at Express Wellness. I get in and out in no time at all. I pay the same co pay that I would at my Doctors office but, I get in on my scehule or illness.
I was feeling really bad and everyone was very friendly. They really seemed to have it all together. It was refreshing especially when you’re sick. Thank you.
Rude unprofessional setup appointment online for covid test for my wife said it was set get there they tell us no appt if there wasn’t a text confirmation then was no appt then you call no one wants to answer
Very well kept, sanitary, and nicely decorated. Jennifer is an amazing P.A., and is very knowledgeable and caring. Will be back next time I am under the weather!
Bri was so helpful. She answered every question I had for her and was so polite! An exemplary lady who loves and enjoys her job! I always have a good expereince when I go in here. Thank you.
So friendly, caring, and helpful. It was so nice to go there when our doctors office was closed and my 8 year old son needed to see a doctor for strep throat.
I am glad l find a nice nurse that she took time to listened me, about this pain that l have for many year and getting worse after got my steroid shot, affecting my left shoulder every single day. Thank you
Better than hospital Emergency room. Wonderful, professional, left home at 6:50pm drove 36 minutes there, checked in, treated, and arrived home 9:16pm. Highly recommend.
Check your insurance before you go in because you will be paying more than just your co-pay. Go down the road to dillions if you are sick and need a quick appointment and meds. A 10 minute appointment shouldn’t cost you $75.
The customer service is amazing and quick… The staff are all so very sweet and friendly and you feel so cared for.. I know I am in good hands when I come here..
The staff was very helpful. I was unsure of the need the process for getting a Covid test and they helped me through the process. You guys are extremely busy right now. Thank you for being so patient!
Wonderful experience! Quick service, friendly staff that trusted that I knew my body and the rare disease I have. I will definitely come back here for future urgent care needs.
They got me in quickly and treated me respectfully. Normally, I would go to an urgent care closer to home, but this one stayed open until 7pm on Sunday instead of 4.
The thoroughness of care at this facility was excellent. Staff was professional and spent time not making me feel rushed even though it was a busy morning.
Came in last night, my 3 year old daughter had gotten bead stuck in her nose. It wasnt very far, it was visible inside her nose. It was 7:40 (20 minutes before close). I told them what had happened. They responded with “we dont have the …
Very few times can you go once to a place and be endeared to them. The PA was extremely caring and helpful when I showed up on New Years Day with a lump in my throat. A+ service, can’t recommend enough.
Thankfully I have only had to go to urgent care a few times but the times I have they are fast, efficient, friendly and treat the issue and not just refer you to follow up with your physician. Would highly recommend.
Always helpful, efficient, and professional. Make the patient feel comfortable and they have good communication
Billing took six months, but that doesn’t negate the excellent treatment I’ve received
This place is great! The staff were very nice and friendly but the only complaint I have is lack of answering the phones. I’ve called and called but can never seem to get ahold of them… Tried leaving voicemails but the mailbox is full… Other than the lack of communication everything else is fine.
The staff is wonderful from the front desk staff to the nursing staff and the doctor. Making the appointment online and filing out the papers online was a breeze and so so convenient!!
Was quick and painless and would have given a 5 but felt a little like the 2 gals I saw there were not thrilled. They were polite and professional but no amenities on a Sunday, no coffee and no water.
They got me in quickly. Registration was not painful, just had to sign three forms. Facility was nice and clean. Staff was very nice and was in and out in about an hour.
This urgent care was so professional and very clean. The staff was attentive and walked thru the process efficiently with grace.
Very grateful for the front desk personal to the nurse and dr. being so responsive.
Leg broken in 3 places plus ligament damage in knee. In and out 1hr. With pink cast and a referral for immediate surgery. Awesome. Front door parking. Thinking about going back to tomorrow.
Always use this clinic when ours is closed. You can call ahead or make an appt. and check the wait/schedule online. A very nice feature. The staff is always friendly and caring! Highly recommend!
Providers are nice, facility is clean, billing is a nightmare. We were charged for specialist visits, not urgent care visits (nearly double the copay) and some visits were billed as out of network while some were billed in network. Billing …
I wish i had been told I could make an appointment online for getting the Covid-19 test. I showed up there, called, did my check in and registry, and then sat in my car for an hour. Thank god it wasnt last summer when I didn’t have AC. Then …
Bad service ,had online reservation and they let one rich lady to enter in 5 minutes after she filled application as walk in but me I had to wait 50 minutes to get in.there diagnosis was ? …
I would post a zero star if I could of had the option. Here I am 740 at there”walk-in clinic” and they said after I had to tap the window for somebody to come to the front to be helped that I couldn’t be seen because after they would of got …
Thank you so much. We traveled hear, from Maryland to visit my Aunt who is very sick. When my son spiked a fever, we needed help fast, not just to protect my son, but my Aunt too. The doctor also listened when we explained that my son …
Xpress Wellness was a welcome relief to me. I needed to get tested for Covid-19 and they made it fast, convenient, and easy. Everyone was kind and helpful. I’d recommend them in a minute!
Check In went extremely fast. The nurse was very nice and helpful. The nurse practitioner was direct and spent the time I needed. I highly recommend this place and glad we have this option in Andover.
Treatment is good and the staff is knowledgeable, but it should be called “maybe sometime today” care; no sense of urgency even with an appointment. Changing my rating because I was not even able to be seen, wait times are ridiculous.
I love x press wellness here in kansas and oklahoma. The staff is always caring and dedicated. The facility is always clean. I have never waited more than 30min to be seen. The staff is very knowledgeable. This is the only urgent care that …
Great experience, staff is super friendly even with the huge influx of COVID patients they genuinely seem to enjoy their job and where they work. I would not hesitate to come back for any future needs.
Staff was very nice. They made my daughter feel comfortable. We were walk-ins on a weekend, but we were seen in less than half an hour. Good experience so far.
Xpress Urgent Care is great! Fast and efficient with a great staff. Very friendly and helpful. My son needed stitches and was anxious about it, Dr. Kris explained everything to him and reassured him. I definitely recommend them!
I have been trying to reach them for 2 days. No one picks up the phone, the call goes to to a voicemail which is full. The online appointment slots are never open. I don’t know how anyone makes appointment with them. Someone I know walked …
I felt very taken care of and everyone I came across was very courteous and welcoming. I was tested for the gamut (covid, flu, strep) and all three swabs were painless and administered in a manner to ease discomfort.
Took my spouse here because of an ankle foot injury. Took an x ray, said all was fine, take it easy and no restrictions. Pain was pretty bad so we requested crutches and ended up ordering a boot online. 6 months later, still having pain, …
Morgan and the two ladies at registration were tremendous yesterday! Glad this clinic is here in Andover, God bless you folks for the wonderful care that you provide.
We were in and out with top notch care and very in-depth instruction. The staff were friendly and precise. We will only take our children here for urgent care and we live in Wichita. Thank you for the care you provided to my little people
When your primary care doctor can’t find time to get you into their busy schedule, it’s nice to have a caring group that will make time regardless of their schedule. Day three and I’m almost ready to return to work – primary advised to call them if not better in 14 days…
COVID-19 testing at this location is a joke. There are people lining up before dawn and not following social distancing requirements, and when the place opens, they don’t start gathering the registration information required of people to …
Amazing care from the check In with Colleen and Caitlin to the nurse practitioner Morgan. Made me feel like they really care about me and not just a number. I will use them again for sure!
The entire staff was overwhelmingly genuine in their care and compassion for me today. I was put at ease and made comfortable with their great competence and skill delivery.
Would not recommend. The issue is before you do the ‘drive-thru’ test they make you go inside and pay and stand in the same exact spot that everyone else being tested has been standing and breathing. Even with a mask, we know it can be …
Facilty was very clean the flow of getting in and seen was quick and organized. Everyone was very friendly, even though they were very busy they never made us feel like we were a burden.
It was a Sunday my regular Dr’s Office was not open. I was pretty sure I woke up with a UTI. Got online to check in to xpress wellness and 10 minutes later I was headed in. Got there everything was quick and easy. From start to finish 20 …
Their service was professional and quick. I wish all appointments could be set online vs in-person, but I had a great experience with the Xpress Wellness team.
Absolutely will go back if I need to but those wonderful Ladies nurses etc took the best care of me ever. I will brag about them forever. Wished they had been around to take care of my husband. Gosh all nurses and PAs need to learn how to treat people like they treated me. Love them Thank You. Jeanie Davis
The staff was friendly and professional. Clinic was very clean and nice.
The nurse practitioner, Lauren did a wonderful job with diagnoses and treatment.
Asked for an approximation on cost. Frond desk said around $70. Was billed $100 on leaving, and another $50 later on. All this and the docs help was to recommend I stretched more often. What a ripoff. To make matters worse I attempted to …
Staff took excellent care of my son in a timely manner. Prescription was at the pharmacy when we arrived. Staff was compassionate and efficient. Will definitely go back.
My mom had not been feeling well, and when we got there she was throughing up. They made us wait for an hour and half before she can been seen by Dr. Then Dr did not give her correct diagnose, and the lab for testing pee cost $130. plus all other fees. No good!
Highly recommend for covid testing. Trisha came to our car, tested each of us and treated us with kindness. She quickly put us at ease with her gentleness and humor. Thank you Trisha for making it painless and easy. We appreciate you!
Everyone was super nice and help! I totally appreciate that. I had come to the clinic for a rapid covid test and due to symptoms I was having they saw me right away. They ended up doing an ekg due to Hugh blood pressure and they said my ekg …
The staff there was very efficient and courteous. Got my results in less than 30 minutes. Additionally, they were patient enough to listen and answer the questions that I had. Job well done!
So glad to have wasted 2 hours of my Saturday. I scheduled an appointment for a COVID test Friday afternoon and arrived 10 minutes prior to my appointment only to have them tell me that I canceled my appointment. Why would I still show up …
The nurses were super nice. The front desk was fantastic. The nurse that checked me was concerned for my health and she was Genuine. It was my first time there. Would highly recommend
What’s not to love?? The staff is almost perfect! The wait time is the best, never have I waited more than a few minutes before being seen! The waiting area is absolutely beautiful AND so clean! Again, the staff is amazing and I love having …
I was able to walk in, quickly get registered, and back to a patient room. I received excellent care and they quickly diagnosed the issue and I was on my way in short order.
Quick and efficient. I got my results for some tests back quickly. All the staff on site were kind and knowledgeable as well. Overall, I usually have a good experience if I need to ever go in.
Made the check-in online reservation showed up, 30 minutes before my reserved time for the COVID test. Entire thing took about 30-35 minutes. I have nothing to complain about my experience. I’m sure the walk in portion of it can take a while on busy days, but it wasn’t all that busy when I went.
Great experience! The desk staff person was very friendly and efficient. The staff made sure my wait time was short, and the PA was very knowledgeable about my health issue. Thanks for the quick medical care and good diagnosis – very possibly a lifesaving visit!!
Have used Xpress in Andover many times for both my son and myself. Excellent customer service, fast check in and low wait times. I feel like they have knowledgeable staff and the Providers are thorough and are often the same you’ve seen months before. Would recommend Xpress at any time.
I was unable to call and schedule an appointment online or by phone. I had to wait in line for over an hour. It was very cold and took forever. Once in the door had to schedule for the actual covid testing which was scheduled over an hour …
This was an amazing experience. The staff actually took the time to check things over not just look at me across the room and only want me to covid test and quarantine. They actually looked my over thoroughly and called in a steroid for me to get better! I will be back!
Absolutely terrible! I was told over the phone I could walk in that day to get covid testing. They failed to mention that that entailed a line of sick people waiting in the cold for an hour only to be told to come back hours later for their …
We went in with our almost 2 year old daughter ,she fell and was in pain and couldn’t use her arm , they were very polite and helpful getting her seen as fast as possible. They had her in a room very quickly and were amazing working with …
Absolutely incredible service and team! Called at 7:20 and was able to get in for a few stitches. They had me in and out in 25 minutes and were nothing but friendly and knowledgeable. Highly recommend!!
This was my first time in to this particular walk in clinic. I was very impressed, not only is it close to home which for me when sick is huge, but it is super clean and well maintained. The staff all around were pleasant and very helpful. …
I went to Urgent Care on a Saturday afternoon. I was fortunate enough to be the only there (more followed me later)I literally filled out my paperwork and was seen immediately! The PA was amazing! She listened to me, suggested a course of treatment. Very fast, efficient and already feeling better!
It’s always super easy and quick to get in when you’re sick. Time is a big deal for me, the faster I can get checked out, the better. The fact that they’re open past 5 is a big deal too, unlike most offices. The staff is always super …
Absolutely delightful! I had to bring my husband here for a Covid test after someone at work tested positive so he could return. Very easy to get tested. Made a virtual appointment and then went to the clinic to have them come to our car to …
The customer service is exceptional! I spoke to Vianca on the phone and she was amazing! Natoyah took my test and was so sweet! Morgan was the nurse that called me and she couldn’t have been more helpful. What a group of ladies!! Highly recommend the Andover location! Thank you all –
I have gone here twice for mandatory Covid test for work and had great experiences both times!! Scheduling and screening form are done online before hand and I was able to pick exactly what time I wanted. I pulled up to one of the …
I called asking about a same day appt, the person on the phone know that I’m driving from Goddard and asked if I’d for sure be seen. She informed me that there were “lots of appointments available” but that they can’t be done over the …
I’ve been here multiple times for myself and for family members, corporate policies and communications seem to be an ongoing issue. The facility is clean and modern, we love to see Jill, a PA there, she is amazing and great with kids. …
I visited this facility with two uninsured friends that were leaving the next day for Dubai. Covid-19 test results must be within 48 hours of boarding international flights.The line at the facility for testing was short and we were allowed …
Perhaps consider taking “Xpress” out of the name. There is nothing express about the experience. A rapid covid test when the clinic is nearly empty shouldn’t take over an hour. Will not go back, will not visit another Xpress Wellness. Friendly people, but my goodness, this is supposed to be an “express” experience.
Very clean and comfortable environment. Was checked in right away and taken back within 10min. This wasn’t my first choice in urgent care because it was a bit of a drive from my house but I’m so glad we came. Will definitely return if I ever need to!
It was a pain to get my actual appointment!! But that’s everywhere. I was texted that I could come in early and when I could come in from my car. The whole process was surprisingly “painless”! Thank you to Victoria and Lisa for being so …
We had less than a five minute wait and my son was stitched up and we were on our way in about half an hour. The doctor and nurse seemed knowledgeable and had great bedside manner. I would highly recommend Xpress Wellness Urgent Care in Andover.
This place is great! My boyfriend & I have both been in for various reasons & we always have a good experience. From the minute you walk in the girls at the front desk are so sweet and do what they can to help you. The facility is very …
I’ve had 2 great experiences with Xpress Wellness Urgent Care in Andover. Although I had trouble with the website the receptionist was extremely helpful ,not to mention patient, in helping me! Even though they had put in a long day they …
Horrible time management and customer care. Sat in the waiting room for over 1.5 hours before being seen JUST to sit in the patient room for ANOTHER hour before ANYTHING was done. Then, they wanted X-rays (money grab) on an injury that …
Xpress Wellness Andover staff was great! They take the time to fully listen to you and service your needs before you leave. They truly care, pleasant and wonderful to be around & work with. The whole staff made me feel welcome during my visit!
I called yesterday and explained that my son’s step-father and mother had Covid, that my son is asymptomatic, and that I needed to have him tested so that we could figure out where he was to quarantine. I was told that they were testing on …
I entered Xpress Wellness at 8pm in a great deal of pain. They were so kind, helpful, caring and efficient. They took the right precautions and sent me home with a perscription that helped within 12 hours. I am going to work today thanks to their quality service and expertise. Thank You so so much XWUC.
My husband had made an appointment after experiencing covid symptoms. They called to finish the registration and collect card information. I made sure to ask if I could make an appointment for my 4 month old for some concerning symptoms as …
The clinic was updated and very clean inside. I was frustrated that I had to drive 40 minutes to make an appointment to come back hours later rather than being able to do it ahead of time. They said it was company policy for in-person …
HIGHLY recommend. I have never experienced such nice staff. Very professional. Every single person was exceptionally friendly and knowledgeable. Also very organized especially with being a Covid site. Office was extremely clean. I wish this was a normal doctors office and not immediate care! I would switch to a PCP. I highly recommend!!
The staff was amazing and the facility was too. The staff deserved 5 stars.
It was the scheduling that was something that needs work. You can get an appointment online if your one of the lucky ones. I showed up at 10:30 this morning …
I came here at 1940. Drove all the way from Derby and just wanted them to look at something simple and they WOULD NOT SEE ME with NOT ONE OTHER single patient in the building. Why do you stay open until 2000 if you don’t accept patients? This place is a joke!!! Definitely would not recommend wasting your time here!
Unlike the name suggests, they are neither express nor urgent. We’ve gone here three times now hoping that we were just receiving sub-standard care by off-chance. Apparently not. Nothing says “express” quite like sitting in a waiting room …
Don’t go this place if you don’t want to deal with their billing system.
Our family got rapid test on January and they sent wrong claims to the insurance company that made delayed claim process. Then, they sent billing statement for …
Don’t believe the “walk ins welcome” blinking on the sign ! Went in when they opened at 1pm and was told if I didn’t have an appointment, I’d have to come back after 6 when they see walk ins. Came back at 5:30 and she said they were full. …
Lost our paperwork. We were pushed out of our “Place in line” due to not checking in? Told us we had not checked in even though we had checked in when we arrived. They said we had to fill out paperwork again because they had lost the paperwork. Then told to leave and called when we left and told to come back.
The staff at Express Wellness was excellent. They were all very attentive to my needs and efficient in setting up additional medical appointments that I needed along with providing proper medications.
Was feeling unwell with a mild fever, so I wanted a rapid COVID19 test on a Thursday afternoon. I was able to get an appointment (required if symptomatic) within an hour, despite being a new patient. The reception staff, nurse, and PA that …
Went in several days in a row to get my Covid testing done. This is by far one of the best medical facilities I’ve seen. It’s always clean, organized, looks comfortable, and the staffing is truly really nice not fake about it at all. I was …
I scheduled an appointment for my son using their online check-in services. We arrived early like it told us to do but as waiting for more than a hour and a half there were people who walked in after us that were seen before us and there …
We have been several times for our 2 year old from things like skin rash, burns, and COVID testing; each and every time has been an exceptional experience, all things considered. The staff are AMAZING and go above and beyond to make my son …
I broke my big toe and was looking for a place that was close, had x-ray capabilities and was a hospital. I really liked that you’re able to make an appointment online. I was able to make my appt early morning, fill out all of my paperwork, …
Visited again and same great service. Very clean and organized. They are efficient and helpful and kind. Friendly and helpful. They actually spend time explaining to you and not shuffling you through. I arrived early and didn’t expect to be …
Extremely disappointed. Found they were in network and called 2 hours in advance to ensure they were open since it’s New Year’s Eve. They said we were good. Showed up 2 hours before they closed to try and get our son checked for an ear …
I was pleasantly surprised how quick and efficient this office was run. Wife went in for an urgent appointment toward the end of the workday (they were able to squeeze us in a little before closing). All interactions with staff were …
The ability to save my spot allows me to get in right away or plan to get to the Clinic urgently or planned. It’s so convenient to have all my paperwork registered before hand so U can get in and out with no contact. This is so nice in …
So thankful this place does xrays after 5pm. I fractured my foot recently and really appreciated somewhere to go when the hospital was no necessary but more than the regular doctors office. This location got me in same day with an online …
Great experience. The process was efficient with limited wait times. The nurse was patient when administering the test. The PA was very thorough and took time to provide a detailed explanation of my test results.
The staff that greeted us at the front desk was friendly and professional. And it went downhill from there. The nurse that checked us into the room was professional but did ask many questions or interact with my son who is 23 or myself. But …
Had 3 visits over 2 weeks; 2 being injured kiddos! #1 Choice for Urgent Care in the Wichita area. Minimal wait time; especially when using their online check in. (You don’t have an option to WAIT from home at Traditional ERs!!) ALL staff …
Took my son in on a Sunday evening at 6:38 pm. One person in line ahead of us checking in. A few people waiting in waiting room. Got up to the receptionist and she said they weren’t taking any more patients because they were behind and …
My son and I were checked in right away by a calm and friendly staff member. We only waited about 20 minutes before being taken to an exam room. Each person that cared for my son was friendly and gave me confidence in their care because of …
We just moved back to the Andover area and my daughter doesn’t have a PCP yet. I brought her in to Xpress this morning because she didn’t feel well and I am so impressed. I love that you can register before hand so we didn’t have to wait as …
Very courteous and professional!
Fast friendly medical professionals
Competent, friendly, clean would recommend
Very polite efficient and professional…!!! Ty
Very nice no wait concerned and caring
Very quick, clean and professional.
Quick, efficiency on high. Very kind. Thank you.
Easy, efficient, and professional. Thank you
Well organized. Great staff.
Staff was very nice and professional.
Friendly and caring. Was helped in a timely manner.
The staff very attentive and helpful
Efficient and quick. Very friendly staff.
I highly recomend! Very caring and helpful!! Thanks everyone!!
Very friendly and very professional. I definitely recommend!
I jacked up my finger and the ladies at the clinic fixed me up……
Always fast and friendly.
Fast, clean, efficient, and friendly! Great experience overall
Very good, fast, friendly service. I would recommend them.
Quality,timely, accurate, professional & great bedside manner service
Seemed to be actually concerned. Was a nice visit . Definitely would recommend
Able to get right in without waiting. Friendly and knowledgeable staff.
You guys are fast and efficient, thorough and caring. I’m confident to receive care with you.
Quick, efficient, friendly, and professional. Was in and out in less than an hour!
Just made sure I wasn’t dying
Little bit of a wait, but its expected when there are so many sick people. Friendly staff. Thank you
Great service, friendly knowledgeable personnel, organized, and schedule conscious
Thank you so much for making me feel comfortable and answering all of my many questions!!!
The staff was very caring and responsive. Thank you all for what you do!
Very quick and efficient! Staff is always friendly and helpful.
Very good staff appreciated the nurse practitioner
They did great job, on time very through.
Nice friendly and very helpful, didn’t take up a lot of time ether
Really kind staff and a quick and easy process – thank you!
Everyone there was super kind! The whole process was quick and efficient!
They were very kind and helpful
Was turned away because they closed in 15 minutes and wouldn’t have time to complete a chest X-ray after the receptionist had told us at 7:30 just be here before 8pm.
Staff was courteous and professional. Excellent care!
Great staff! Took us 15min before closing time with a huge storm outside!
Good service, friendly people. Awesome experience.
Great place, short wait times and caring staff. Thank you for helping me . Very much appreciated.
Staff very friendly with a great attitude. Same with the doctor!
Excellent, quick service and care. Was treated respectfully.
Excellent service from express checkin ro updates on status of appointment time
Fast, friendly staff, you’re in & out quickly, with a satisfied knowledge that you were taken good care of
We got there right before closing and they helped my son. Great experience. Thank you.
The most thorough visit I’ve had to any Clinic in a very very long time
Everyone was super nice & caring. They were very willing to help & fast.
Was good experience, wasn’t bad enough for the hospital visit, so we decided to go to Express Wellness place
Friendly, efficient, and caring staff. Very impressed with the service and level of care.
Staff was very friendly and welcoming. There wasn’t a wait at all when I went.
Fast. Professional. Clean. Employees were kind, helpful and courteous.
Great professionals with excellent customer based mentality. Great job and appreciative of your assistance!
Very nice people, but the website could be a little more user friendly.
The staff were very attentive and followed up with me once I was home. No wait time.
Extremely quick service & very knowledgeable. The entire staff made my visit very pleasant.
Friendly service. Quick and smooth process to get my rapid Covid test.
The scheduling was a little chaotic. But the staff at Andover Express was amazing!
My wait time was minimal. The staff was friendly and helpful.
Quick and great service! Taylor was amazing and very patient with me!
They took care of my Covid test. Easy, in and out. Very professional!
We were seen quickly , X-ray complete and out within a hour. Kind staff.
Scheduled an appointment waited an hour to be seen. And was here an additional hour with a one year old and a five year old.
We have come several times and always found it clean, friendly, orderly, professional and quick.
Very well put together. That’s what I would say about this place. Quick, clean and efficient. Highly recommended!
Easy in and out, timely.
They were professional, kind, knowledgeable, and took good care of me.
Extremely friendly, thorough, and helpful. I really had a positive experience there.
Very easy to get an appointment. Staff was very professional and followed all contact precautions
The staff were all very friendly, knowledgeable, and helpful. I had a wonderful experience!
Everyone was super friendly and helpful. Even for late in the day we didn’t wait very long!
Everyone was great and I really appreciate you being so kind, helpful and efficient. Thank you for being out there to keep us all safe!
Very efficient. I was in and out quickly. They seemed to know what they were doing as I am feeling a bit better already. Thankyou.
Everyone was very nice and the PA was very good with my daughter. Very good experience considering everyone was sick.
Went there. No cars in the parking lot. No one in the waiting room. No one on the waiting list monitor. They said they were full. That is ridiculous.
Due to COVID it was a pain to get an appointment. Once I got one, the rest was quick with no problems.
No waiting time. Walk in appointment. Jennifer Larsen, PA is the best assett. She is good, very, very good.
The people there were extremely nice and very helpful. They were attentive to all of my questions and provided helpful solutions.
Very satisfied customer. The staff was very friendly and it was nice to be welcomed by a friendly staff and thanked for coming in on the way out. Great job!!!!!
Friendly staff clean facility they definitely practiced social distancing and I didn’t have to wait long to be seen by someone
Had a cut that required several stitches. Procedure was quick with special interest about my comfort.
Davida was amazing! She was very kind and made me feel super comfortable.
Staff is great. Helped me with a horrific injury and were nothing but great entire time.
Great care and kind persons working throughout there. I definitely will take myself or children here again if needed.
Said they took walk in, but I came in an hour before closed with one person in the lobby and the told me they were full.
Very efficient and very knowledgeable. Took to actually learn about me. Wish I could have her as my regular doctor.
Great service, in and out quickly, super friendly!
Fantastic people
Great and caring service. Very polite ladies and very helpful. Highly recommend the Andover Xpress Wellness Urgent Care.
Very nice doctors and very helpful! Got me stitched up quickly and took care of everything A to Z, thank you!
They were quick, professional, and very nice and also were very knowledgeable, I will definitely go back if I need to go to the doctor
This place is disorganized. For the last week i have left messages and no return call. I am not sick but need to have a result before i can go to work. There website just always says full and they wont answer phones or return calls
Very clean facility that is a comfortable and relaxed atmosphere. Staff is very friendly, efficient and caring. I wouldn’t think twice to use them again!
All did good. They were busy with all the COVID testing and being short a staff member, but they were friendly and efficient. Thanks!
I scheduled 2 online appointments never received confirmation, called them personally to confirm the appointments and they had no record of my appointments. Was told the system was down and that it was finally up and running. Tried to …
Everyone was very friendly and caring! Had a wonderful experience!
I am always pleaded with the staff at Express Wellness. I get in and out in no time at all. I pay the same co pay that I would at my Doctors office but, I get in on my scehule or illness.
We got right in , everyone was very pleasant and professional. Took excellent care of me! Was very satisfied with my care!
The clinic is very clean and the staff was wonderful. The process was quick and the wait was short. I would go again!
I was very impressed with my visit. They were extremely professional, timely and efficient. Would highly recommend!!
Staff very professional; facility very clean. Loved Martha NP who further explained updated Covid19 info. Thank you for getting me in Friday.
Wonderful experience. Professional, clean, and quick. Everyone there was very nice. Will definitely use them again in the future.
I was feeling really bad and everyone was very friendly. They really seemed to have it all together. It was refreshing especially when you’re sick. Thank you.
Rude unprofessional setup appointment online for covid test for my wife said it was set get there they tell us no appt if there wasn’t a text confirmation then was no appt then you call no one wants to answer
I had to wait over an hour for my telemed appt but it was well worth it. The PA, Grace, was excellent and very professional.
Friendly, helpful, and professional staff. Clean facility. Minimal wait time. I was very pleased and will gladly go back.
Ladies were fast, efficient, and pleasant to be around! Recommend raises for all!
Been there twice. Got both of my kids in and out. Wait wasn’t long. Very nice and convenient. People were very professional.
Very well kept, sanitary, and nicely decorated. Jennifer is an amazing P.A., and is very knowledgeable and caring. Will be back next time I am under the weather!
Bri was so helpful. She answered every question I had for her and was so polite! An exemplary lady who loves and enjoys her job! I always have a good expereince when I go in here. Thank you.
So friendly, caring, and helpful. It was so nice to go there when our doctors office was closed and my 8 year old son needed to see a doctor for strep throat.
Professional staff and proximity to household. The staff were caring, courteous and very quick with results. The hours were convenient for me. Thanks.
Was a walk-in patient on a weekday. I was able to be seen right away. Friendly staff. Was provided with lots of information both verbal and written.
It was very easy to get an appointment. This whole staff was Friendly, caring, and Efficient. It was fast and affordable. Will definitely be back.
I am glad l find a nice nurse that she took time to listened me, about this pain that l have for many year and getting worse after got my steroid shot, affecting my left shoulder every single day. Thank you
What a wonderful bunch ❤ of ladies very professional and caring couldn’t have asked for better treatment THANKS
Craig W “BUCK” Rogers…
Excellent care! Jennifer Larsen, PA, is my favorite. Expert care and very compassionate. She has a great team in there that works very well together.
Morgan was very sweet along with all other help. From walking in the door until I left the experience was top notch.
Fast & easy. The nurses were very kind & the doctors listen well. Always there to get you well quick & conveniently located.
Better than hospital Emergency room. Wonderful, professional, left home at 6:50pm drove 36 minutes there, checked in, treated, and arrived home 9:16pm. Highly recommend.
Check your insurance before you go in because you will be paying more than just your co-pay. Go down the road to dillions if you are sick and need a quick appointment and meds. A 10 minute appointment shouldn’t cost you $75.
The customer service is amazing and quick… The staff are all so very sweet and friendly and you feel so cared for.. I know I am in good hands when I come here..
Nothing but good words about this place! They were excellent in every way!
Great team of nurses, all very nice and smiling which sometimes is hard to do. Excellent appointment.
The staff was very helpful. I was unsure of the need the process for getting a Covid test and they helped me through the process. You guys are extremely busy right now. Thank you for being so patient!
Wonderful experience! Quick service, friendly staff that trusted that I knew my body and the rare disease I have. I will definitely come back here for future urgent care needs.
They got me in quickly and treated me respectfully. Normally, I would go to an urgent care closer to home, but this one stayed open until 7pm on Sunday instead of 4.
The thoroughness of care at this facility was excellent. Staff was professional and spent time not making me feel rushed even though it was a busy morning.
Came in last night, my 3 year old daughter had gotten bead stuck in her nose. It wasnt very far, it was visible inside her nose. It was 7:40 (20 minutes before close). I told them what had happened. They responded with “we dont have the …
Very few times can you go once to a place and be endeared to them. The PA was extremely caring and helpful when I showed up on New Years Day with a lump in my throat. A+ service, can’t recommend enough.
Thankfully I have only had to go to urgent care a few times but the times I have they are fast, efficient, friendly and treat the issue and not just refer you to follow up with your physician. Would highly recommend.
Always helpful, efficient, and professional. Make the patient feel comfortable and they have good communication
Billing took six months, but that doesn’t negate the excellent treatment I’ve received
This place is great! The staff were very nice and friendly but the only complaint I have is lack of answering the phones. I’ve called and called but can never seem to get ahold of them… Tried leaving voicemails but the mailbox is full… Other than the lack of communication everything else is fine.
The staff is wonderful from the front desk staff to the nursing staff and the doctor. Making the appointment online and filing out the papers online was a breeze and so so convenient!!
Was quick and painless and would have given a 5 but felt a little like the 2 gals I saw there were not thrilled. They were polite and professional but no amenities on a Sunday, no coffee and no water.
They got me in quickly. Registration was not painful, just had to sign three forms. Facility was nice and clean. Staff was very nice and was in and out in about an hour.
This urgent care was so professional and very clean. The staff was attentive and walked thru the process efficiently with grace.
Very grateful for the front desk personal to the nurse and dr. being so responsive.
Leg broken in 3 places plus ligament damage in knee. In and out 1hr. With pink cast and a referral for immediate surgery. Awesome. Front door parking. Thinking about going back to tomorrow.
Always use this clinic when ours is closed. You can call ahead or make an appt. and check the wait/schedule online. A very nice feature. The staff is always friendly and caring! Highly recommend!
Providers are nice, facility is clean, billing is a nightmare. We were charged for specialist visits, not urgent care visits (nearly double the copay) and some visits were billed as out of network while some were billed in network. Billing …
I wish i had been told I could make an appointment online for getting the Covid-19 test. I showed up there, called, did my check in and registry, and then sat in my car for an hour. Thank god it wasnt last summer when I didn’t have AC. Then …
Bad service ,had online reservation and they let one rich lady to enter in 5 minutes after she filled application as walk in but me I had to wait 50 minutes to get in.there diagnosis was ? …
I would post a zero star if I could of had the option. Here I am 740 at there”walk-in clinic” and they said after I had to tap the window for somebody to come to the front to be helped that I couldn’t be seen because after they would of got …
Thank you so much. We traveled hear, from Maryland to visit my Aunt who is very sick. When my son spiked a fever, we needed help fast, not just to protect my son, but my Aunt too. The doctor also listened when we explained that my son …
They were very friendly and nice. I was tested for Covid and Flu and got results quickly. I was very thankful for their great care.
Xpress Wellness was a welcome relief to me. I needed to get tested for Covid-19 and they made it fast, convenient, and easy. Everyone was kind and helpful. I’d recommend them in a minute!
Check In went extremely fast. The nurse was very nice and helpful. The nurse practitioner was direct and spent the time I needed. I highly recommend this place and glad we have this option in Andover.
Treatment is good and the staff is knowledgeable, but it should be called “maybe sometime today” care; no sense of urgency even with an appointment. Changing my rating because I was not even able to be seen, wait times are ridiculous.
I love x press wellness here in kansas and oklahoma. The staff is always caring and dedicated. The facility is always clean. I have never waited more than 30min to be seen. The staff is very knowledgeable. This is the only urgent care that …
Great experience, staff is super friendly even with the huge influx of COVID patients they genuinely seem to enjoy their job and where they work. I would not hesitate to come back for any future needs.
Staff was very nice. They made my daughter feel comfortable. We were walk-ins on a weekend, but we were seen in less than half an hour. Good experience so far.
Xpress Urgent Care is great! Fast and efficient with a great staff. Very friendly and helpful. My son needed stitches and was anxious about it, Dr. Kris explained everything to him and reassured him. I definitely recommend them!
I have been trying to reach them for 2 days. No one picks up the phone, the call goes to to a voicemail which is full. The online appointment slots are never open. I don’t know how anyone makes appointment with them. Someone I know walked …
I felt very taken care of and everyone I came across was very courteous and welcoming. I was tested for the gamut (covid, flu, strep) and all three swabs were painless and administered in a manner to ease discomfort.
Took my spouse here because of an ankle foot injury. Took an x ray, said all was fine, take it easy and no restrictions. Pain was pretty bad so we requested crutches and ended up ordering a boot online. 6 months later, still having pain, …
Morgan and the two ladies at registration were tremendous yesterday! Glad this clinic is here in Andover, God bless you folks for the wonderful care that you provide.
We were in and out with top notch care and very in-depth instruction. The staff were friendly and precise. We will only take our children here for urgent care and we live in Wichita. Thank you for the care you provided to my little people
Everyone was so nice and took really good care of me. I was really scared but the staffs kindness really helped me be less afraid.
When your primary care doctor can’t find time to get you into their busy schedule, it’s nice to have a caring group that will make time regardless of their schedule. Day three and I’m almost ready to return to work – primary advised to call them if not better in 14 days…
COVID-19 testing at this location is a joke. There are people lining up before dawn and not following social distancing requirements, and when the place opens, they don’t start gathering the registration information required of people to …
Amazing care from the check In with Colleen and Caitlin to the nurse practitioner Morgan. Made me feel like they really care about me and not just a number. I will use them again for sure!
As always they are a class 1 act starting with entry to finish of the doctor!
The entire staff was overwhelmingly genuine in their care and compassion for me today. I was put at ease and made comfortable with their great competence and skill delivery.
Would not recommend. The issue is before you do the ‘drive-thru’ test they make you go inside and pay and stand in the same exact spot that everyone else being tested has been standing and breathing. Even with a mask, we know it can be …
Facilty was very clean the flow of getting in and seen was quick and organized. Everyone was very friendly, even though they were very busy they never made us feel like we were a burden.
It was a Sunday my regular Dr’s Office was not open. I was pretty sure I woke up with a UTI. Got online to check in to xpress wellness and 10 minutes later I was headed in. Got there everything was quick and easy. From start to finish 20 …
Their service was professional and quick. I wish all appointments could be set online vs in-person, but I had a great experience with the Xpress Wellness team.
Absolutely will go back if I need to but those wonderful Ladies nurses etc took the best care of me ever. I will brag about them forever. Wished they had been around to take care of my husband. Gosh all nurses and PAs need to learn how to treat people like they treated me. Love them Thank You. Jeanie Davis
The staff was friendly and professional. Clinic was very clean and nice.
The nurse practitioner, Lauren did a wonderful job with diagnoses and treatment.
Asked for an approximation on cost. Frond desk said around $70. Was billed $100 on leaving, and another $50 later on. All this and the docs help was to recommend I stretched more often. What a ripoff. To make matters worse I attempted to …
Staff took excellent care of my son in a timely manner. Prescription was at the pharmacy when we arrived. Staff was compassionate and efficient. Will definitely go back.
My mom had not been feeling well, and when we got there she was throughing up. They made us wait for an hour and half before she can been seen by Dr. Then Dr did not give her correct diagnose, and the lab for testing pee cost $130. plus all other fees. No good!
Highly recommend for covid testing. Trisha came to our car, tested each of us and treated us with kindness. She quickly put us at ease with her gentleness and humor. Thank you Trisha for making it painless and easy. We appreciate you!
Everyone was super nice and help! I totally appreciate that. I had come to the clinic for a rapid covid test and due to symptoms I was having they saw me right away. They ended up doing an ekg due to Hugh blood pressure and they said my ekg …
Walked in. Excellent staff. Quick service. I’ve used them several times and the experience is always good.
The staff there was very efficient and courteous. Got my results in less than 30 minutes. Additionally, they were patient enough to listen and answer the questions that I had. Job well done!
So glad to have wasted 2 hours of my Saturday. I scheduled an appointment for a COVID test Friday afternoon and arrived 10 minutes prior to my appointment only to have them tell me that I canceled my appointment. Why would I still show up …
The nurses were super nice. The front desk was fantastic. The nurse that checked me was concerned for my health and she was Genuine. It was my first time there. Would highly recommend
What’s not to love?? The staff is almost perfect! The wait time is the best, never have I waited more than a few minutes before being seen! The waiting area is absolutely beautiful AND so clean! Again, the staff is amazing and I love having …
I was able to walk in, quickly get registered, and back to a patient room. I received excellent care and they quickly diagnosed the issue and I was on my way in short order.
Quick and efficient. I got my results for some tests back quickly. All the staff on site were kind and knowledgeable as well. Overall, I usually have a good experience if I need to ever go in.
Made the check-in online reservation showed up, 30 minutes before my reserved time for the COVID test. Entire thing took about 30-35 minutes. I have nothing to complain about my experience. I’m sure the walk in portion of it can take a while on busy days, but it wasn’t all that busy when I went.
Very friendly, clean and didn’t have a long wait time.
Great experience! The desk staff person was very friendly and efficient. The staff made sure my wait time was short, and the PA was very knowledgeable about my health issue. Thanks for the quick medical care and good diagnosis – very possibly a lifesaving visit!!
Have used Xpress in Andover many times for both my son and myself. Excellent customer service, fast check in and low wait times. I feel like they have knowledgeable staff and the Providers are thorough and are often the same you’ve seen months before. Would recommend Xpress at any time.
I was unable to call and schedule an appointment online or by phone. I had to wait in line for over an hour. It was very cold and took forever. Once in the door had to schedule for the actual covid testing which was scheduled over an hour …
I love this place! ❤️❤️❤️❤️ Aubrey always takes good care of us!
This was an amazing experience. The staff actually took the time to check things over not just look at me across the room and only want me to covid test and quarantine. They actually looked my over thoroughly and called in a steroid for me to get better! I will be back!
Absolutely terrible! I was told over the phone I could walk in that day to get covid testing. They failed to mention that that entailed a line of sick people waiting in the cold for an hour only to be told to come back hours later for their …
We went in with our almost 2 year old daughter ,she fell and was in pain and couldn’t use her arm , they were very polite and helpful getting her seen as fast as possible. They had her in a room very quickly and were amazing working with …
Best Immediate Care! All the staffs are helpful and friendly.
Absolutely incredible service and team! Called at 7:20 and was able to get in for a few stitches. They had me in and out in 25 minutes and were nothing but friendly and knowledgeable. Highly recommend!!
This was my first time in to this particular walk in clinic. I was very impressed, not only is it close to home which for me when sick is huge, but it is super clean and well maintained. The staff all around were pleasant and very helpful. …
I went to Urgent Care on a Saturday afternoon. I was fortunate enough to be the only there (more followed me later)I literally filled out my paperwork and was seen immediately! The PA was amazing! She listened to me, suggested a course of treatment. Very fast, efficient and already feeling better!
It’s always super easy and quick to get in when you’re sick. Time is a big deal for me, the faster I can get checked out, the better. The fact that they’re open past 5 is a big deal too, unlike most offices. The staff is always super …
Absolutely delightful! I had to bring my husband here for a Covid test after someone at work tested positive so he could return. Very easy to get tested. Made a virtual appointment and then went to the clinic to have them come to our car to …
The customer service is exceptional! I spoke to Vianca on the phone and she was amazing! Natoyah took my test and was so sweet! Morgan was the nurse that called me and she couldn’t have been more helpful. What a group of ladies!! Highly recommend the Andover location! Thank you all –
I have gone here twice for mandatory Covid test for work and had great experiences both times!! Scheduling and screening form are done online before hand and I was able to pick exactly what time I wanted. I pulled up to one of the …
So nice to be in and out in 20 minutes. Super nice people and very professional.
I called asking about a same day appt, the person on the phone know that I’m driving from Goddard and asked if I’d for sure be seen. She informed me that there were “lots of appointments available” but that they can’t be done over the …
I’ve been here multiple times for myself and for family members, corporate policies and communications seem to be an ongoing issue. The facility is clean and modern, we love to see Jill, a PA there, she is amazing and great with kids. …
I visited this facility with two uninsured friends that were leaving the next day for Dubai. Covid-19 test results must be within 48 hours of boarding international flights.The line at the facility for testing was short and we were allowed …
Perhaps consider taking “Xpress” out of the name. There is nothing express about the experience. A rapid covid test when the clinic is nearly empty shouldn’t take over an hour. Will not go back, will not visit another Xpress Wellness. Friendly people, but my goodness, this is supposed to be an “express” experience.
Very prompt, friendly and extremely professional. Highly recommend…
Very clean and comfortable environment. Was checked in right away and taken back within 10min. This wasn’t my first choice in urgent care because it was a bit of a drive from my house but I’m so glad we came. Will definitely return if I ever need to!
It was a pain to get my actual appointment!! But that’s everywhere. I was texted that I could come in early and when I could come in from my car. The whole process was surprisingly “painless”! Thank you to Victoria and Lisa for being so …
We had less than a five minute wait and my son was stitched up and we were on our way in about half an hour. The doctor and nurse seemed knowledgeable and had great bedside manner. I would highly recommend Xpress Wellness Urgent Care in Andover.
This place is great! My boyfriend & I have both been in for various reasons & we always have a good experience. From the minute you walk in the girls at the front desk are so sweet and do what they can to help you. The facility is very …
I’ve had 2 great experiences with Xpress Wellness Urgent Care in Andover. Although I had trouble with the website the receptionist was extremely helpful ,not to mention patient, in helping me! Even though they had put in a long day they …
Horrible time management and customer care. Sat in the waiting room for over 1.5 hours before being seen JUST to sit in the patient room for ANOTHER hour before ANYTHING was done. Then, they wanted X-rays (money grab) on an injury that …
Xpress Wellness Andover staff was great! They take the time to fully listen to you and service your needs before you leave. They truly care, pleasant and wonderful to be around & work with. The whole staff made me feel welcome during my visit!
I called yesterday and explained that my son’s step-father and mother had Covid, that my son is asymptomatic, and that I needed to have him tested so that we could figure out where he was to quarantine. I was told that they were testing on …
I entered Xpress Wellness at 8pm in a great deal of pain. They were so kind, helpful, caring and efficient. They took the right precautions and sent me home with a perscription that helped within 12 hours. I am going to work today thanks to their quality service and expertise. Thank You so so much XWUC.
My husband had made an appointment after experiencing covid symptoms. They called to finish the registration and collect card information. I made sure to ask if I could make an appointment for my 4 month old for some concerning symptoms as …
The clinic was updated and very clean inside. I was frustrated that I had to drive 40 minutes to make an appointment to come back hours later rather than being able to do it ahead of time. They said it was company policy for in-person …
Express wellness Andover needs to hire much better front desk help. I know good help is hard to find but this is ridiculous. A real piece of work.
HIGHLY recommend. I have never experienced such nice staff. Very professional. Every single person was exceptionally friendly and knowledgeable. Also very organized especially with being a Covid site. Office was extremely clean. I wish this was a normal doctors office and not immediate care! I would switch to a PCP. I highly recommend!!
The staff was amazing and the facility was too. The staff deserved 5 stars.
It was the scheduling that was something that needs work. You can get an appointment online if your one of the lucky ones. I showed up at 10:30 this morning …
Provider listen to me and addressed my concerns, didn’t blame them on covid.
I came here at 1940. Drove all the way from Derby and just wanted them to look at something simple and they WOULD NOT SEE ME with NOT ONE OTHER single patient in the building. Why do you stay open until 2000 if you don’t accept patients? This place is a joke!!! Definitely would not recommend wasting your time here!
Unlike the name suggests, they are neither express nor urgent. We’ve gone here three times now hoping that we were just receiving sub-standard care by off-chance. Apparently not. Nothing says “express” quite like sitting in a waiting room …
Don’t go this place if you don’t want to deal with their billing system.
Our family got rapid test on January and they sent wrong claims to the insurance company that made delayed claim process. Then, they sent billing statement for …
Don’t believe the “walk ins welcome” blinking on the sign ! Went in when they opened at 1pm and was told if I didn’t have an appointment, I’d have to come back after 6 when they see walk ins. Came back at 5:30 and she said they were full. …
Lost our paperwork. We were pushed out of our “Place in line” due to not checking in? Told us we had not checked in even though we had checked in when we arrived. They said we had to fill out paperwork again because they had lost the paperwork. Then told to leave and called when we left and told to come back.
The staff at Express Wellness was excellent. They were all very attentive to my needs and efficient in setting up additional medical appointments that I needed along with providing proper medications.
They check in on line was great. The service was outstanding. The staff was very knowledgeable!
Was feeling unwell with a mild fever, so I wanted a rapid COVID19 test on a Thursday afternoon. I was able to get an appointment (required if symptomatic) within an hour, despite being a new patient. The reception staff, nurse, and PA that …
Hello.
I recently had to go to my local Andover KS Xpress Wellness Urgent Care, for an …
Took more than an hour to get our 15 minute results when there was only one other patient ahead of us. …
Very pleasant experience from the front desk who was very accommodating. Loved the NP!
Went in several days in a row to get my Covid testing done. This is by far one of the best medical facilities I’ve seen. It’s always clean, organized, looks comfortable, and the staffing is truly really nice not fake about it at all. I was …
I scheduled an appointment for my son using their online check-in services. We arrived early like it told us to do but as waiting for more than a hour and a half there were people who walked in after us that were seen before us and there …
We have been several times for our 2 year old from things like skin rash, burns, and COVID testing; each and every time has been an exceptional experience, all things considered. The staff are AMAZING and go above and beyond to make my son …
I broke my big toe and was looking for a place that was close, had x-ray capabilities and was a hospital. I really liked that you’re able to make an appointment online. I was able to make my appt early morning, fill out all of my paperwork, …
Visited again and same great service. Very clean and organized. They are efficient and helpful and kind. Friendly and helpful. They actually spend time explaining to you and not shuffling you through. I arrived early and didn’t expect to be …
Great experience! Online check in, virtually no wait, very professional staff. In & out with everything I needed in less than an hour!
Very kind compassionate and professional staff from the front desk to the physician.
Extremely disappointed. Found they were in network and called 2 hours in advance to ensure they were open since it’s New Year’s Eve. They said we were good. Showed up 2 hours before they closed to try and get our son checked for an ear …
I was pleasantly surprised how quick and efficient this office was run. Wife went in for an urgent appointment toward the end of the workday (they were able to squeeze us in a little before closing). All interactions with staff were …
The ability to save my spot allows me to get in right away or plan to get to the Clinic urgently or planned. It’s so convenient to have all my paperwork registered before hand so U can get in and out with no contact. This is so nice in …
So thankful this place does xrays after 5pm. I fractured my foot recently and really appreciated somewhere to go when the hospital was no necessary but more than the regular doctors office. This location got me in same day with an online …
Great experience. The process was efficient with limited wait times. The nurse was patient when administering the test. The PA was very thorough and took time to provide a detailed explanation of my test results.
Sarah was amazing! She took the time needed to explain everything to us before beginning a painful procedure.
Unfortunately we have had to go here a lot! The Andover location has always been amazing!!! Even when really busy they have fit us in! Thank you!
Very professional and caring staff. Have been seen there four times in less than a year and always received the best prompt care possible!
Love this place. You are not rushed when you go in. Everyone is so nice and helpful. I go here instead of my doctors office
The staff that greeted us at the front desk was friendly and professional. And it went downhill from there. The nurse that checked us into the room was professional but did ask many questions or interact with my son who is 23 or myself. But …
Had 3 visits over 2 weeks; 2 being injured kiddos! #1 Choice for Urgent Care in the Wichita area. Minimal wait time; especially when using their online check in. (You don’t have an option to WAIT from home at Traditional ERs!!) ALL staff …
Took my son in on a Sunday evening at 6:38 pm. One person in line ahead of us checking in. A few people waiting in waiting room. Got up to the receptionist and she said they weren’t taking any more patients because they were behind and …
My son and I were checked in right away by a calm and friendly staff member. We only waited about 20 minutes before being taken to an exam room. Each person that cared for my son was friendly and gave me confidence in their care because of …
We just moved back to the Andover area and my daughter doesn’t have a PCP yet. I brought her in to Xpress this morning because she didn’t feel well and I am so impressed. I love that you can register before hand so we didn’t have to wait as …