At Yale New Haven Health, we deliver extraordinary, compassionate care by working alongside providers and payers on innovative, cost-effective healthcare delivery models that improve care and value…
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
789 Howard Ave, New Haven, CT 06519
The worst.
garbage
Very rude and dismissive.
They employed my abuser, Brian Christopher Gartland, as a retirement specialist.
After getting sent from the emergency room. It was equally great treatment throughout the hospital.
Rudest receptionists I have ever had the displeasure of dealing with.
Called 4x since 9am and prescription still hasn’t been sent to pharmacy. It’s now 2:30pm and the nurse I spoke with on the phone said if the dr said she sent it, they go out to the pharmacy right away. Called my pharmacy and nope still nothing.. hopefully it comes today. Tired of the run around.
Receptionist are rude. They need to learn the term it’s not what you say it’s how you say it. I also changed my place for wic because there is never any parking
Individual answering calls, which I’d assume is the receptionist, is not helpful and short. Would hardly allow you to get a word out before rushing you off the phone; absolutely no customer service skills. Yale, get it together, hire professionals.
I was in their office this morning and the woman who spoke with me is very repugnant you don’t work in a place like this if you have problems leaving them in your house. I see why you have such a bad reviews they have to be NICER
Nobody knows what’s going on and they are extremely slow in every sense of the word. I was trapped there for 6 hours waiting to see a podiatrist, just for them to say I need antibiotics. Never want to ever go here again.
The staff kept yelling at us when I was a patient there, which is actually kind of horrible, considering every person there with me was there for a psychiatric purpose. Yelling at teenagers when you are a grown-up = not the best idea when a ton of the patients are there for depression, anxiety, anger issues, etc.
Okay….yes they help a lot….but the receptionists in front desperately need a meeting on manners and courtesy. I just called to ask for their hours since they’re not listed and I got the biggest attitude, like I was inconveniencing her …
For this being my WIC Office I actually never had a problem really .. don’t know why people just can’t be patient everyone has kids and everyone has this as well it’s very stressful at times but they always schedule me. My son and I wait in …
Terrible experience. I repeated and clearly told multiple staff that I wanted a skilled phlebotomist to place my line before surgery. I have terrible veins and am needlephobic. They threw a couple of pinhead residents at me instead. Finally …
I’ve been sitting here i the hospital for 6 days 2 of them all alone on SLA-2 plus everyday I was poked 5 times for sugar everyday something I’ve never had I’m a 60year HORRIBLE HORRIBLE treatment I’m from Leeway an assisted living facility and still can’t get out HELP me please I want to go home
Normally a place that was so consistently late would earn a poor review from me. Then again, most places I review don’t literally save my life, and bring an end to literal years of chronic pain, when every other medical center failed to do …
I gave Yale NewHaven Health 2 stars but was bordering 1 star. It started when I went for routine physical and my doctor in network sent me to some office building in Danbury ct which was not labeled a hospital facility for an EKG. Had the …
Nightmare phone system! Makes simple phone calls a real exercise in frustration. Always a recording, with too many options, long wait time, and then when I finally spoke to someone they put me on hold and the line was disconnected. I had …
I have been to Yale Nee Haven health a handful of times for my child. I show up for my scheduled appointment and wait at least a half hour everytime. Today, I am waiting an hour before I am even brought to the room. The doctors should not …
Most of my doctors are within Yale New Haven Health, and they are definitely the best of the best! Visits are never cut short, my questions are always answered, and my doctors do their best to ease my anxieties. If I ever call with a …
Is Ridiculous! Appointment for 8am and when I go to the desk she never check Me in! Like what!! I was 9:40 and she told us to come back for new doctor see us! They take forever and poor service poor treat people on the desk!
I personally have had life saving experiences at YNHH. Even though there where times in the past that I complaint about the nurses and certain staff members, I have to admit it has gotten better. I had major surgery on Sept 29th, 2020. I …
My husband had appointment at 800 Howard st. New Haven. I had very bad experience
to enter the building because of Ms. Lisa Coassin ( Clinical Practice Manager). …
I won’t say a name but the receptionist rudely interrupts me every time I try to call and ask a question. She cuts me off and doesn’t even let me finish what I’m saying and it’s really annoying especially when she tries to finish my …
I was sent by ambulance from a neurologist office to Yale Emergency Room for an MRI and evaluation by a neurologist.I was in excruciating pain that limited standing or sitting for more than a few minutes. After lying on a stretcher for 5 …
Yale New Haven Health clearly sets a really low bar when admitting doctors for group membership. For example, how do you take any company that employs clowns like Dr Steven Benaderet seriously? His title is PCP, but he doesn’t even know how …
I went for my 2nd Covid Vaccine at the Chapel Street (Selena Lewis Multipurpose Room) in recent weeks. The staff was excellent. I had to stop at the Chapel Entrance of Hospital before heading to Selena Lewis Multipurpose Room, I asked …
All of Yale gets no love from me. As for the underlying facilities like CHMC and FHCHC – they also get no love. …
If you see any good comment for this place is someones that they send it to do, i a bases and horrible place that i ever see, my son go walking to a spine surgery almost die have 2 surgerys in one week, still not walking or seat by himself. …
YNHH discarded 4 frozen embryos that I was an equal owner to without my knowledge or consent. I am told that all the occurrences around the events of the embryos being discarded are ‘someone else’s healthcare information’. …
An overall very disappointing experience. I brought my son in to see Dr. Bamford and after waiting 2 months for the appointment was extremely underwhelmed. Fast forward six months later with an emergency and Dr. Bamford did not make the …
We have always received great care. And the privilege to work with the best. Challenging work for which I am valued and appreciated.
I just started trying YNHH after the Stamford Hospital system. Plus: the neurologists are much better. However, I just got a referral from the neurologist to see an ENT doctor and the appt I got is 3 1/2 months away. That’s right, 3 1/2 months. I don’t think so.
Too many people to go thru to get an urgent cancer appt. YNH has gone down the tubes. No more compassion, knowledge or s heduling urgencies within the depts. one hand does not know what the other hand is doing. So sad.
Yale New Haven “Health Care” is a joke. Just another reason to have a monopoly and place ALL the responsibility upon their patients. Changing appointments last minute, not answering the phones, no follow ups and not even bothering to use …
Yale new haven er triage was great but unless you are actively bleeding out don’t bother. The “annex” and the extended care building at 800 Howard Street are prime examples of a large organization run with many inept parts not being in …
I needed to have two doctor appointments set up urgently for pre-surgical clearance regarding an injury. All I could ever get is an “answering service” (in the middle of the day) that supposedly was leaving messages with the Dr offices for …
Care and med staff were phenomenal but visitor hours are ridiculous! 10am is too late! I miss doctor rounds to hear about my husband. There is absolutely no reason that a family member could not go in at 8am. I would love to hear the rational for this rule
This is a review related to Yale’s Pediatric Neurology Department and scheduling. Imagine you receive an email to go to your online health chart for a message regarding your young child. Automatically my heart skips a beat! Then my heart …