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This place is a RIP OFF how do you charge someone $75 for coming to their home THATS IT!! Just coming to their home. Not turning the gas off or anything! JUST COMING 5 minutes around the corner costed me $75!! HOW? WHY? You guys are SICK! His world is so greedy man
Spoke with Mrs. Buddin about my hot water needs. She was very helpful and someone else will be coming to my home today to see if they can help. Thank you very much.
I have been trying to SCHEDULE service to install a a gas line for our new gas range for a week now. Twice now I have been told we’ll check and call you back. Neither call has been returned. I continue to call and get the same run around …
Appreciate the public CNG station. It is open on the weekend but one of the two entrances closes. Pull around to the other side and you can access the CNG pumps.
If you are trying to get a gas line run at your house and they send out a guy named Joel ask for someone else not only does he not return your phone calls but he will lie to you and then he’ll forget to do paperwork so you will be waiting and waiting for your line to be run.
Biggest pain in the rear to deal with. Won’t provide advanced scheduling for visits and refuses with couples unless your married. I have never heard of any business not working with the secondary name on the account when not married. For …
York county natural gas was okay with me until i came across the application receipt of when my daughter went and had our gas turned back on. My daughter is 18 yrs old but looks 12 so when i looked at the receipt where the application notes …
They have people working here that SHOULD BE FIRED ON THE SPOT!!!! I paid my $800.00 bill in the beginning of JANUARY. Then received a letter at the END of Jan telling me that they seized my taxes…for non payment. It is now the END of FEB …
I had an excellent experience with the ladies at the York County gas department. They were so nice and so very helpful. I definitely give them five stars!
Terrible after care customer service. I bought a hot water tank and have it installed by YCNGA. Now there is a leak in the connection and I have been calling to have it fixed, after a month I went to the office and spoke with the contact …
This gas company is fantastic. We have been a customer of them for 10 years and they always respond very fast if there is a problem at one of our houses. You have to be insane not to have everything possible in your house on natural gas. …
I’ve called several times to have a gate on clearing on our property keeping drunks from leaving beer cans etc on our land. I don’t want my kid’s in Danger. So last yr while working Gas ppl came out saw the opening on our land which goes …
I have lived in York county for 16 years and own multiple homes in York and have always oaid ALL my bills on time except for this year when i have lost most of my business due to this covid 19. I had to cut back where i could while our …
Great comeback from a major customer relations problem. Computer error caused me to be billed multiple times for the same bill. They recognized the problem, fixed the issue and apologized in writing and provided a bill credit of $75.00 …
I think its sad that you have to pay an additional $125 along with your deposit for them to come out the day of after paying to turn on your gas….. For working people like myself I don’t get off til 3:30 and here they are telling me I …
Try getting an in-ground grill installed. You will be as frustrated as I am. Since September (it’s now late November) I have been going through issue after issue. First, the sales person was sick. That was 2 weeks. Who is running this …
Had a gas leak at the meter and they became right out. I wish they offered services to move the meter. They have a great selection of gas stoves, grills, fireplace logs and more.
Newly built home and needed to change the gas for the furnace pack into my name. Filled out the online application and put a wrong number in my ssn. Was asked the correct number and was put on hold twice. I was then made to drive to Rock …
They told me if you call before 3:30 PM you get your heat turned on that day and I paid my bill at 3:59pm I asked when they’d be able to come out since they couldn’t with the amount of time provided, I was then told they’d be dispatched by …
We had a gas leak somewhere in the ground and Tyrone from YCNGA came out right away. He was extremely helpful and made sure we had contacts to call to resolve the leak so we wouldn’t have to go without heat overnight. Great team.
Would not recommend them to anyone!! Called 2 weeks in advance to have service started this Friday. We even called Friday morning to make sure everything was still on track. They assured us we were on the list and someone would be in touch …
Winter is coming, hurry, I need a meter for my new unit. Thanks, I’m loving it here in York. Looking forward to spending lots of money on your gas. Have a blessed day, thanks Chuck
I want to recognize Shana Jackson, Customer Service Specialist, at YCNGA. Ms. Jackson went the extra mile to help me lower my January gas bill. I’m on disability, and her effort to help me is greatly appreciated. Thank you, Shana Jackson for caring, and a wonderful job done!
From the start to finish A+ Randy at YCNGA got me a quick quote for running 2 gas lines for range/grill and I got a great price on new natural gas grill. Scheduled install less than a week later and their team knocked it out quickly and efficiently. Couldnt be happier. Thanks again YCNGA!
Used YCNG appliance repair for issues with our gas logs. The earliest they could service was 3-4 weeks out. The tech showed up, used canned air to blow dust around, advised to keep the flame turned up all the way and if that didn’t fix it …
Reasonable rates
good service
Good service
Good service
Great place
Website is horrible…
great service
Ok
Excellent service
Great?
Just in to pay my bill
Always so nice
Good customer service
Friendly atmosphere
Everybody was nice and helpful.
Customer service is Great
Everyone is always friendly, knowledgeable,
Paid Bill
Wonderful people to deal with.
Great customer service
Super great service from Katy
Great customer service!
Some of the best people ever.
They love to take my money.
They have good prices for fireplaces
They have excellect customer service
Every one is nice and very helpful.
Mistakes were made on their part and i had to pay for it.
Good service at drive thru…
My place of employment. Great place to work as well.
Great, helpful friendly people work there.
Great customer service, wonderful people
Very helpful staff, consistently good service
Very helpful, friendly and courteous service.
Awesome service by both the customer service representatives and the technicians.
Very nice people; good actitud; I like it .
Very friendly employees. Easy drive through access.
Very friendly if you have all day to sit around not fast at all
Your security certificates are missing for your website. Both Google Chrome and Internet Explorer are giving me errors regarding your website. Please update your security for your webpage.
Very pleasant and helpful. Arranged for installation of a tankless water heater.
I don’t have an opinion. I don’t use gas. I took my Aunt to pay her bill.
I applied for a job there didn’t get it. The employees I met were very pleasant.
Super nice super sweet they helped me out very quick I was in and out within 12 minutes
Had to call to have some one called out and they where out there fast
Most of the staff are really rude, poor customer service and overall bad attitude! Only the older staff are knowledgeable and friendly!
Excellent service. Very friendly greet you as soon as you come in. Everything is always someone there to answer any questions
Super friendly and helpful! Got our gas turned on within a few hours of approved application. Thanks
This place is a RIP OFF how do you charge someone $75 for coming to their home THATS IT!! Just coming to their home. Not turning the gas off or anything! JUST COMING 5 minutes around the corner costed me $75!! HOW? WHY? You guys are SICK! His world is so greedy man
Their ladies who answer the phone are so incredibly rude I’m glad I rarely have to call up there
Spoke with Mrs. Buddin about my hot water needs. She was very helpful and someone else will be coming to my home today to see if they can help. Thank you very much.
I have been trying to SCHEDULE service to install a a gas line for our new gas range for a week now. Twice now I have been told we’ll check and call you back. Neither call has been returned. I continue to call and get the same run around …
Appreciate the public CNG station. It is open on the weekend but one of the two entrances closes. Pull around to the other side and you can access the CNG pumps.
If you are trying to get a gas line run at your house and they send out a guy named Joel ask for someone else not only does he not return your phone calls but he will lie to you and then he’ll forget to do paperwork so you will be waiting and waiting for your line to be run.
Biggest pain in the rear to deal with. Won’t provide advanced scheduling for visits and refuses with couples unless your married. I have never heard of any business not working with the secondary name on the account when not married. For …
York county natural gas was okay with me until i came across the application receipt of when my daughter went and had our gas turned back on. My daughter is 18 yrs old but looks 12 so when i looked at the receipt where the application notes …
They have people working here that SHOULD BE FIRED ON THE SPOT!!!! I paid my $800.00 bill in the beginning of JANUARY. Then received a letter at the END of Jan telling me that they seized my taxes…for non payment. It is now the END of FEB …
I had an excellent experience with the ladies at the York County gas department. They were so nice and so very helpful. I definitely give them five stars!
Bad place, rude employees, dangerous work practices
Terrible after care customer service. I bought a hot water tank and have it installed by YCNGA. Now there is a leak in the connection and I have been calling to have it fixed, after a month I went to the office and spoke with the contact …
Alway great customer service drive thru
This gas company is fantastic. We have been a customer of them for 10 years and they always respond very fast if there is a problem at one of our houses. You have to be insane not to have everything possible in your house on natural gas. …
I’ve called several times to have a gate on clearing on our property keeping drunks from leaving beer cans etc on our land. I don’t want my kid’s in Danger. So last yr while working Gas ppl came out saw the opening on our land which goes …
I have lived in York county for 16 years and own multiple homes in York and have always oaid ALL my bills on time except for this year when i have lost most of my business due to this covid 19. I had to cut back where i could while our …
Great service, but their pricing has gone up significantly.
Great comeback from a major customer relations problem. Computer error caused me to be billed multiple times for the same bill. They recognized the problem, fixed the issue and apologized in writing and provided a bill credit of $75.00 …
I think its sad that you have to pay an additional $125 along with your deposit for them to come out the day of after paying to turn on your gas….. For working people like myself I don’t get off til 3:30 and here they are telling me I …
Try getting an in-ground grill installed. You will be as frustrated as I am. Since September (it’s now late November) I have been going through issue after issue. First, the sales person was sick. That was 2 weeks. Who is running this …
Had a gas leak at the meter and they became right out. I wish they offered services to move the meter. They have a great selection of gas stoves, grills, fireplace logs and more.
Newly built home and needed to change the gas for the furnace pack into my name. Filled out the online application and put a wrong number in my ssn. Was asked the correct number and was put on hold twice. I was then made to drive to Rock …
They told me if you call before 3:30 PM you get your heat turned on that day and I paid my bill at 3:59pm I asked when they’d be able to come out since they couldn’t with the amount of time provided, I was then told they’d be dispatched by …
We had a gas leak somewhere in the ground and Tyrone from YCNGA came out right away. He was extremely helpful and made sure we had contacts to call to resolve the leak so we wouldn’t have to go without heat overnight. Great team.
Would not recommend them to anyone!! Called 2 weeks in advance to have service started this Friday. We even called Friday morning to make sure everything was still on track. They assured us we were on the list and someone would be in touch …
Winter is coming, hurry, I need a meter for my new unit. Thanks, I’m loving it here in York. Looking forward to spending lots of money on your gas. Have a blessed day, thanks Chuck
I want to recognize Shana Jackson, Customer Service Specialist, at YCNGA. Ms. Jackson went the extra mile to help me lower my January gas bill. I’m on disability, and her effort to help me is greatly appreciated. Thank you, Shana Jackson for caring, and a wonderful job done!
From the start to finish A+ Randy at YCNGA got me a quick quote for running 2 gas lines for range/grill and I got a great price on new natural gas grill. Scheduled install less than a week later and their team knocked it out quickly and efficiently. Couldnt be happier. Thanks again YCNGA!
Very rude, no human connection, don’t care about people with hardship
Used YCNG appliance repair for issues with our gas logs. The earliest they could service was 3-4 weeks out. The tech showed up, used canned air to blow dust around, advised to keep the flame turned up all the way and if that didn’t fix it …